[Q] Call Problems CM10.1.3-RC - Sprint HTC One (M7)

Flashed cm10.1 release candidate today. Everything seemed fine, then I discovered I wasn't receiving calls and wasn't able to make calls either. Anybody have any similar issues? Anyone have any suggestions as to what I may have done to cause this or if there are any settings I may need to change? Please help. Thanks in advance.

I literally just had this problem and spent the past 5 hours with useless tech support.
Don't call Sprint tech support, they just end up doing something on their end that makes you lose your texting and data, too. They ****ed me so hard I have to go into a repair center.
I can't even get another phone correctly activated in the meantime to use as a placeholder.
I'm just as lost as you are, too.

Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
Sent from my HTCONE using xda app-developers app

Konfuzion said:
Try ##786# menu and reset. Make sure you are in a good signal area, this will do hands free activation and update prl.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
The problem with trying that is the phone number and MSID fields are now blank, and going into the other dialer menu ##221542# and setting them that way doesn't stick past the reboot it forces when you try and apply those.

Maybe try following this thread
http://forum.xda-developers.com/showthread.php?p=45055982
Sent from my HTCONE using xda app-developers app

Tried that a couple different times with a couple different tech support reps, each time the phone number and MSID don't stick afterwards.

Sorry I tried, I don't have any other ideas. Hopefully someone else can help.
Sent from my HTCONE using xda app-developers app

My older phone is finally activated (took well over an hour for calls and data to come back to it, by far the longest I've ever seen a phone take). So at least I have a phone again.
Good luck OP, I'm going to visit a Sprint store tomorrow to see what they say. Report back in on whatever it is you try and what you find does/doesn't work.

Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
Sent from my One using Tapatalk 4

david279 said:
Did you try set ril.class to HTCCDMAQUALCOMMRIL in the build.prop
Sent from my One using Tapatalk 4
Click to expand...
Click to collapse
I couldn't seem to find that line but I'll look for it again after work. What line is it numerically and what exactly does the line say?
Sent from my XT897 using Tapatalk 2

ro.telephony.ril_class
Sent from my One using Tapatalk 4

david279 said:
ro.telephony.ril_class
Sent from my One using Tapatalk 4
Click to expand...
Click to collapse
Thanks, I'll report back in 4-5 hours.
Sent from my XT897 using Tapatalk 2

Yeah, I just read through the entire thing, that line is missing. I'll add it in and see what changes.
Posting again instead of editing for the sake of the bump.

Let me know if this works for you. This is driving me crazy.
Sent from my HTCONE using xda app-developers app

jmlape said:
Let me know if this works for you. This is driving me crazy.
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Click to expand...
Click to collapse
It didn't do anything. I'm heading to a Sprint store right now.
Sent from my XT897 using Tapatalk 2

Back from the Sprint store, the rep I had happens to be a flasher like one of us. I explained to him what had happened and he got right to ordering me a new phone after a $50 deductible.
So, OP, we were both SOL. The MSID had gotten corrupted (similar to how in the early days of the Galaxy S3, it had a chance to lose its ESN) and couldn't be re-written. Only thing to do is get a replacement.

Related

Will or Is Force Roaming be available?

Curious if anyone knows the status of the Force Roam option.
I've really enjoyed having that option on my HTC EVO LTE.
Thanks
I've heard a rumor that Roam Control works on it. Haven't had a chance to test it out, I'll see if it works at all sometime later today. I too would enjoy having the ability to force roam (I live in the vicinity of a rural area so at times it's needed) - is great on my EVO LTE running MeanBean.
I've ported the mod but it's not working it worked on the sense 5 port for the ELTE
jsanders4484 said:
I've heard a rumor that Roam Control works on it. Haven't had a chance to test it out, I'll see if it works at all sometime later today. I too would enjoy having the ability to force roam (I live in the vicinity of a rural area so at times it's needed) - is great on my EVO LTE running MeanBean.
Click to expand...
Click to collapse
Roam control v1.4 does work, it's an old version but you should still be able to find the apk.
Sent from my HTCONE using xda app-developers app
I found it. Here is a link http://db.tt/ziyfRJNM
Sent from my HTCONE using Tapatalk 2
I'm using version 2.7 working great.
Thanks for the info guys.
I read mixed opinions about latest Roam Control working.
I hope OMJ figures out how to do the built in hack
1.4 works for me, rooted of course.
smatherlee said:
I found it. Here is a link http://db.tt/ziyfRJNM
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Shame shame shame
Sent from my HTCONE using Tapatalk 2
gmfeny said:
Shame shame shame
Sent from my HTCONE using Tapatalk 2[/QUOte
Did I do something wrong?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
No you didn't. It's a free download on the website, so you're cool.
Is it working on non rooted phones?
Lol your right. I thought it was warez... I guess I should've checked first
Sent from my HTCONE using Tapatalk 2
mrshades812 said:
No you didn't. It's a free download on the website, so you're cool.
Is it working on non rooted phones?
Click to expand...
Click to collapse
I'm not certain. I'm rooted and just did a Google search and located it and posted.
Sent from my HTCONE using Tapatalk 2
---------- Post added at 09:04 PM ---------- Previous post was at 09:02 PM ----------
gmfeny said:
Lol your right. I thought it was warez... I guess I should've checked first
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Understandable. No worries just thought I might did something wring based on your post and figured I'd check. I downloaded and loaded it but haven't messed with it just yet.
Sent from my HTCONE using Tapatalk 2
The one linked does work for me. It doesn't pull 3g on roam tho. Speed tests was way slower then most, is 3g data roam different?
Sent from my HTCONE using xda app-developers app
SuperiorEVOlution18 said:
The one linked does work for me. It doesn't pull 3g on roam tho. Speed tests was way slower then most, is 3g data roam different?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That is changed by your PRL. Not the Roam only option.
mrshades812 said:
That is changed by your PRL. Not the Roam only option.
Click to expand...
Click to collapse
Ah I got it. Thanks I've never dabbled in force roaming before outta fear of Sprint axing my contract for "excessive roaming" and that causing my wife to kick my a** lol but I'm checking into it to see the difference in speeds and just use it in a "as needed" situation. I've come to the understanding that with the right mods you can do the ##778# and edit the prl from there but I'm not entirely sure yet what all that entails. I was just checking around in there and when I selected edit mode under the prl option it asked me for a password and I'm not sure what password it wants. Lol still digging but I'm at work now(in a warehouse so reception is god awful) so after work I may looking into it more. Thanks again any further knowledge anyone shares is much appreciated.
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SuperiorEVOlution18 said:
Ah I got it. Thanks I've never dabbled in force roaming before outta fear of Sprint axing my contract for "excessive roaming" and that causing my wife to kick my a** lol but I'm checking into it to see the difference in speeds and just use it in a "as needed" situation. I've come to the understanding that with the right mods you can do the ##778# and edit the prl from there but I'm not entirely sure yet what all that entails. I was just checking around in there and when I selected edit mode under the prl option it asked me for a password and I'm not sure what password it wants. Lol still digging but I'm at work now(in a warehouse so reception is god awful) so after work I may looking into it more. Thanks again any further knowledge anyone shares is much appreciated.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Your password is your MSL
bigdaddy619 said:
Your password is your MSL
Click to expand...
Click to collapse
That's what I was thinking! Thank you! Now to find out the easiest way to get that hahahaha search time!
Sent from my HTCONE using xda app-developers app
Call sprint and tell them u want to do a factory reset and I think the way they have u do a factory reset you need your msl
Sent from my HTCONE using Tapatalk 2
Okay, the RoamControl app does not work on an un-rooted phone. Confirmed using version 2.7 and selecting htc unrooted in options. The developer does not return emails, so those that are looking to roam on a stock device will have to wait for the app to be updated.
It's cool tho, I will be rooted as soon as I'm convinced this phones hardware is worthy of the pounding I'm gonna put on it over the next year! hehe
Peace.

Airave

So, my 5 lines of HTC One's from Sprint were having signal problems. Don't know why because all the Evo's before never had this issue, they replace one of them to test it, problem persist.
They sent me today a free device that boost Sprint coverage and it's awesome! Full coverage now and am cool, if you guys have this issue then call Sprint and they send you one for free without monthly fee!
Sent from my HTCONE using xda premium
jonathanhtc said:
So, my 5 lines of HTC One's from Sprint were having signal problems. Don't know why because all the Evo's before never had this issue, they replace one of them to test it, problem persist.
They sent me today a free device that boost Sprint coverage and it's awesome! Full coverage now and am cool, if you guys have this issue then call Sprint and they send you one for free without monthly fee!
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
How are the speeds?
Sent from my HTCONE using xda app-developers app
Airave only improves voice coverage...
w8setter said:
Airave only improves voice coverage...
Click to expand...
Click to collapse
New ones do 3g
Sent from my HTCONE using xda app-developers app
w8setter said:
Airave only improves voice coverage...
Click to expand...
Click to collapse
Yeah the new ones def. do data now. Have one myself.
w8setter said:
Airave only improves voice coverage...
Click to expand...
Click to collapse
They've been doing data since the second update. I've had one the past 2 years that does data. I usually just use wifi at home though.
jonathanhtc said:
So, my 5 lines of HTC One's from Sprint were having signal problems. Don't know why because all the Evo's before never had this issue, they replace one of them to test it, problem persist.
They sent me today a free device that boost Sprint coverage and it's awesome! Full coverage now and am cool, if you guys have this issue then call Sprint and they send you one for free without monthly fee!
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Just a heads up, I did the same exact thing and it's free for awhile but I just noticed they are now charging me for the airrave...
Sent from my aluminum T.A.R.D.I.S!
motoelliot said:
Just a heads up, I did the same exact thing and it's free for awhile but I just noticed they are now charging me for the airrave...
Sent from my aluminum T.A.R.D.I.S!
Click to expand...
Click to collapse
If you dont use it much/enough they'll start charging the monthly fee as well.
We use it daily...
Sent from my aluminum T.A.R.D.I.S!
I'm havins text message issues with my airave with my HTC one.
It worked fine with my old phones but from day one when my HTC one is connected to it my out going messages don't send. The incoming messages are hit or miss. Does this on my wife's phone too.
I reset and my router and it stiill does it.
I have not had time to call sprint about the issue
Sent from my HTCONE using xda app-developers app
They tell me it was free and no charges! Let's see.
Sent from my HTCONE using xda premium
jonathanhtc said:
They tell me it was free and no charges! Let's see.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Wait 6 months or so and they'll sneak a charge in there. Sprints sneaky like that...
Sent from my aluminum T.A.R.D.I.S!
bjl95mustang said:
I'm havins text message issues with my airave with my HTC one.
It worked fine with my old phones but from day one when my HTC one is connected to it my out going messages don't send. The incoming messages are hit or miss. Does this on my wife's phone too.
I reset and my router and it stiill does it.
I have not had time to call sprint about the issue
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
When you get time, call the Airave support number. I had the same issue with my GNex and they reactivated it for me (no data wipe) and it worked perfectly after that.

Continued phone issues

How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
Sent from my HTC ONE from Tapatalk 2
It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
Sent from my HTC One using xda premium
sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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Click to expand...
Click to collapse
I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
Sent from my SPH-L900 using xda app-developers app
Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:
Go into settings them power and turn off data sleep.
Sent from my HTCONE using xda app-developers app
Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.

##775# not working

OK, I have been trying to get the ##775# to work for a couple days. ##3282#, ##serial#, ##3424# all work, but not the ##prl#. I cannot seem to get an answer on this. Below is my system
View attachment 2262789
View attachment 2262790
I was having trouble with it and I just kept trying over and over and it finally worked. Don't know if that helps.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
I was having trouble with it and I just kept trying over and over and it finally worked. Don't know if that helps.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I did get it working by modding the build.prop. Now I'm just trying to find the right vzw prl for sprint in the northeast US
gsx1000r02 said:
OK, I have been trying to get the ##775# to work for a couple days. ##3282#, ##serial#, ##3424# all work, but not the ##prl#. I cannot seem to get an answer on this. Below is my system
Click to expand...
Click to collapse
I have been aware of those codes for some time now; however, I have not ever been successful getting them to work on my One. Is there something different you have to press after punching in the code? My experience is that as soon as you press the last pound the menu shows up. It's that still the case for the One?
I am using slim bean rom.
Sent from my One using xda app-developers app
##778#
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MrFixit007 said:
I have been aware of those codes for some time now; however, I have not ever been successful getting them to work on my One. Is there something different you have to press after punching in the code? My experience is that as soon as you press the last pound the menu shows up. It's that still the case for the One?
I am using slim bean rom.
Sent from my One using xda app-developers app
Click to expand...
Click to collapse
You have to edit your build.prop file for the prl option to work. You can use Tom toolbox to do this.

What choices do I have

Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
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tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
Click to expand...
Click to collapse
Same. I haven't had the sim error, does it just deny LTE? If thats all it does I'd suffer for a bit (if you don't have a time restraint) and see what the Nexus5 announce says. The word is it has the CDMA bands for Sprint use and I've been itching to get my hands on a true nexus phone.
eXplicit815 said:
S4 pretty much. Maybe a Note II.
Quick question, are you taking the SIM card out at any time, or are you not touching it? Because I only ever had problems with mine after I removed it from my phone and put it back in.
Click to expand...
Click to collapse
I've never touched it. My thought I'd that I shouldn't have to do quick temporary fixes on the phone. That and possibly giving Sprint a reason to deny liability.
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FrostyF7 said:
I also have the sim card error but it comes and goes every once and a while. When ever I get it it usually goes away after 15-20 min. Even with all the issues the HTC One has I would never trade it in for any of the phones available atm.
Click to expand...
Click to collapse
Honestly that's my true feelings. I'm totally happy with the phone aside from the problem with the SIM card
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tommason1968 said:
Sprint has a policy of switching costumers to a different device after 3 exchanges. I'm waiting for my 3rd HTC one, all for the same reason with the SIM card error. I can't imagine that this replacement will be any different. With that being said what choices will I have for a new device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
Click to expand...
Click to collapse
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
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tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
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Click to expand...
Click to collapse
I even asked to get a different device the last time I took my Shift in for a warranty exchange, and they wouldn't let me.
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
Sent from my HTCONE using XDA Premium 4 mobile app
tatonka_hero said:
Really? That's a policy? I went through 7 or 8 Evo Shift's, and they never told me to switch devices (as much as I would have liked to).
Click to expand...
Click to collapse
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
eXplicit815 said:
It's a policy to OFFER a different device after the three, but not that you HAVE to change to a new device.
Click to expand...
Click to collapse
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
JC_Miller said:
When you had the issue do you just call sprint warranty? or do you have to go into the store and state your issue?
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have done it through the Sprint store that I go to.
Sent from my HTCONE using xda app-developers app
People who haven't been able to fix the SIM error.
Have you tried updating your Service profiles?
Just contact Sprint via chat, and ask them to re activate your device. They should ask you for your IMEI number.
Make sure they ask you for it. I had this happen to me after I got my phone's board replaced. The chat guy kept telling me to get a new SIM card, and I kept telling him it was pretty much the same phone, and exactly the same card. So yeah.
tatonka_hero said:
They wouldn't even let me switch when I asked.
I dunno, maybe it's the advantage premium plan I'm on that changes things. It's nice because it's less than most of the plans, but I've got to go to a repair center for anything, I can't just switch things over the phone.
Click to expand...
Click to collapse
From what I remember when I worked there it had to be a manufacturer defect every time and the 3 swaps have to occur within a 6 month time frame. Not sure if yours fell into that. If they did then your store might be more screwy than others. Or you just weren't upset enough
Sent from my One using xda app-developers app
tommason1968 said:
Yes it is. I've had to use it a few times back when I had the Samsung moment, which was replaced with another forgettable device
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
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budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I'd be pis:angel:sed if they offered me an S3 to replace my one. It should be an equivalent phone of equal value, not last years phone that's free on contract.
budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That would be great. Thank you
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budde2 said:
It is not policy to switch after ther 3rd time it is at the discretion of the store. I doubt you would get a S4 they will probably offer a S3 I'm pretty sure a S3. I work at Sprint in Tampa Fl. If you like I could check tomorrow what they are offering for a trade. We use a system called Eticket and it will till me what they have to trade
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Seriously? An S3? That doesn't make any sense to me. It should definitely be an S4. When we had the EVO and Epic come out a lot of EVOs had issues and several people were able to do the swap and we got them into Epics. A phone a year older with much lower specs shouldn't qualify as a comparable device.
Sent from my One using xda app-developers app
Scotch tape fixed it for my wife's phone also make sure SIM surface is super clean. My wife's phone had a big greasy finger print on contact side and recurring issues but after scotch taping on plastic side to keep it tight it's fixed. But I never had this issue on mine, I did however blow a speaker and swapped it a month ago.
I wouldn't take another phone over this still.
Sent from my HTCONE using Tapatalk 2

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