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Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.
Today my data connection went away (no G/E/3G). Rebooted and nothing. Phone service was ok. I called T-Mobile and they did something and told me to reboot and everything was ok. What did they do to fix it? I asked the CSR and he said my connection was stuck (what ever that means). This is on a CyanogenMod 4.1.6.
**Oops .. wrong forum. Please move this to the Q&A **
zoid_99 said:
Today my data connection went away (no G/E/3G). Rebooted and nothing. Phone service was ok. I called T-Mobile and they did something and told me to reboot and everything was ok. What did they do to fix it? I asked the CSR and he said my connection was stuck (what ever that means). This is on a CyanogenMod 4.1.6.
**Oops .. wrong forum. Please move this to the Q&A **
Click to expand...
Click to collapse
Heeeeyy!!!! I've been having the exact same problem since cm 4.1.6, except I only lose 3g. It works fine for a bit after reboot, but after a few minutes I lose the 3g downlink (it seems I'm still uploading just fine). I feared it was my phone's radio dying, but I guess I'll call T-mo too
OK.. happened again
I just lost all networking. What could be going on here? Have I reached some sort of data plan limit and they are shutting me down? Guess I'll call T-Mobile again.
Same thing here.
I oh so dread calling T-Mo's customer service.
URGH.
A few things to note.
1. It follows the SIM. Put the SIM in another phone and no networking.
2. TMobile said they refresehd the network in my area and now it works.
3. Co-worker had Data on his G1 while I didn't so it's not an area outage.
4. This has not happened before I installed cyan 4.1.6, could this be related?
5. They told me I need to replace my SIM. Should I roll back to 1.5 for that How can I hid the tricked out recovery mode
My phone ain't got no data so far this morning either.
could it be?
An issue with the last few Cyanogen ROMs that is causing T-Mobile to drop out data access? I can't think of what that would be. I put my SIM into my other G1 that has SoulLife's Rogers ROM on it. I will see how long that last.
Well I'm still running an old version of Cyanogen rom
Just restarted the phone and my data is back now.
This is why I use att.
crpercodani said:
This is why I use att.
Click to expand...
Click to collapse
Why cause your a homo?
supremeteam256 said:
Why cause your a homo?
Click to expand...
Click to collapse
LOL! Actually to be honest, I am have been experiencing the same thing with the more recent non-stable versions of cyanogen's mod. It seems like the data connection times out and ****. I am going to try to flash to a newer experimental version and see what happens
corp769 said:
LOL! Actually to be honest, I am have been experiencing the same thing with the more recent non-stable versions of cyanogen's mod. It seems like the data connection times out and ****. I am going to try to flash to a newer experimental version and see what happens
Click to expand...
Click to collapse
lol, sorry had to flame him. I use to have at&t a long time ago back when they was suncom and it was fine, but now everyone I know with at&t has the worst reception around here. I'll make sure to show codani this and let him know he ain't got no leg up.
corp769 said:
LOL! Actually to be honest, I am have been experiencing the same thing with the more recent non-stable versions of cyanogen's mod. It seems like the data connection times out and ****. I am going to try to flash to a newer experimental version and see what happens
Click to expand...
Click to collapse
I tried the latest and greatest (4.1.10.1) last night after T-Mobile reset things and this morning I had the same issue. Does the connection come back after a certain time the phone is powered down?
codani codani, your **** just sucks, get off of that att&t crap
gridlock32404 said:
codani codani, your **** just sucks, get off of that att&t crap
Click to expand...
Click to collapse
Yea he just jealous.
zoid_99 said:
1. It follows the SIM. Put the SIM in another phone and no networking.
2. TMobile said they refresehd the network in my area and now it works.
3. Co-worker had Data on his G1 while I didn't so it's not an area outage.
4. This has not happened before I installed cyan 4.1.6, could this be related?
5. They told me I need to replace my SIM. Should I roll back to 1.5 for that How can I hid the tricked out recovery mode
Click to expand...
Click to collapse
blueheeler said:
Same thing here.
I oh so dread calling T-Mo's customer service.
URGH.
Click to expand...
Click to collapse
zoid_99 said:
I just lost all networking. What could be going on here? Have I reached some sort of data plan limit and they are shutting me down? Guess I'll call T-Mobile again.
Click to expand...
Click to collapse
supremeteam256 said:
My phone ain't got no data so far this morning either.
Click to expand...
Click to collapse
I was down on data all morning myself. Just re-flashed the radio. Everythings back. I was in a panic.
By the way, I'm on Cyan's 4.1.10.1...
Look at all the complaints about tmoBLOW. I am happy with my att, and my $15 unlimited data. Alot better then having NO service at work or my house with tmobile, and only gprs when I had service. Att has ****ty service in tons of major areas cuz of all the iphone users, its a well known problem. If tmobile had 3g or hell even edge in my area I would of stayed with them.
supremeteam256 said:
Why cause your a homo?
Click to expand...
Click to collapse
Hey at least my carrier doesn't have Oprah endorsing it. Oh that's right I forgot you cry your heart out everyday to her you mushy bastard.
It's not the ROM as it happened again, this time on Soulife's Rogers Remix. I powered down the phone for about 5 minutes and then when I powered it back up I had data. So maybe calling T-Mobile is not required but something is killing my data and it takes down time to come back. The T-Mobile CSR said something about a stuck connection last night. I wonder what he meant?
This one is pretty *beep* up! The phone was working pretty fine last time I looked at it (30 minutes ago), I put it in my pocket and had dinner (as always), then I took it out to make a phone call and it says just "Emergency call only" instead of showing my phone operator (3 ITA). I tried rebooting, no luck! Still the same.
Strange thing is that it has signal (full) but I can't make/receive calls or use data network. If I go under Settings -> Wifi -> Mobile networks settings and I look for operators it searches and I can see all of them (mine included) but I cannot select it!! Neither mine nor another one (TIM, which is the roaming default one for my operator when there's no signal)...it just says "Unable to connect. Try later".
Weirdest thing of all is that I AM RECEIVING PUSH EMAILS from gmail!!!
Anyone has a clue about this??? Has it ever happened to anyone?
Btw, I'm using zeroblaster rom, which is based on official italian froyo firmware...everything was working so good until ten minutes ago!
Hope I don't have to reflash...
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
carlocb said:
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
Click to expand...
Click to collapse
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
yiannisthegreek said:
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
carlocb said:
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
Click to expand...
Click to collapse
the same thing that is happening to me (H3G italy)... really strange
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Sounds like your network (3) is down. Id call them to see what is going on...
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
yiannisthegreek said:
Sounds like your network (3) is down. Id call them to see what is going on...
Click to expand...
Click to collapse
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
carlocb said:
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
Click to expand...
Click to collapse
Hmmmm... That is weird alright.
If you purchased your SGS through your carrier H3G I would still call them to report it as there are now 2 of you experiencing the same issue so it cant just be phone related and if it is then they will have to honor your warranty to replace or fix it (both of you)...
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
lionita said:
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
Click to expand...
Click to collapse
Well... That is 3 of you so it must be carrier related in some way. Again... Call your carrier and explain what is happening. Explain that when you put the sim into a different device it works ok but in the SGS all you can do is make emergency calls and they should be able to tell you what is going on.
Make sure to post back as I am now interested in seeing what your issue is / was...
carlocb said:
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
Click to expand...
Click to collapse
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
edit: tried my sim on another phone and another sim on my phone.... it works....wtf?
enlightener said:
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
Click to expand...
Click to collapse
You just answered your own question I think. "service state: out of service" says it all I believe even if the sim cards DO rgister on another phone for whatever reason.
The fact is the they dont register on your Galaxy S so call them and report the issue and they should be able to help you...
Yeah well, you see, that could be a problem because...H3G has a TERRIBLE customer care, lol! Basically the thing is you can't call them...you need to send an email, and an answer will arrive 2-3 days later. That's not good enough for me! If it doesn't get fixed tomorrow I'll go directly to a 3shop and they'll call someone higher to understand this. Hope they fix it soon though!
Anyway...now I have a strong curiosity: could it be JUST the SGS? If so...WHY???? I tried putting the simcard on a Nokia E71 and it works...does anyone have another android phone with H3G? Could it be somehow "system"-related? Because I can't figure out why a specific phone device shouldn't work point-blank with my operator! And that's even a phone they sell themselves!!
Rebooted and now it WORKS! THANK GOD (even if I'm atheist....)
Still would like to know why it did this!
I had a similar problem where if I was in an area with bad reception it would default to emergency calls only. But the funny thing is when I go into the menu settings I can see my carrier and when I try to select it, it says network unreachable. Eventually I would get signal but the tab still says emergency calls only. Tried making calls but it wouldn't allow.
Initially to rectify the problem I rebooted the phone and that worked but got annoying. So I realised that if I left it for a couple of mins whenn it had reception it would fix itself. As of recently (last 2 months) I haven't any problems.
Btw i'm on jpm and my carrier is 3 australia. It's rubbish service
Sent from my GT-I9000 using XDA App
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
me too, has no signal at home but works for another phone.
gentefina said:
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
Click to expand...
Click to collapse
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
gentefina said:
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
Click to expand...
Click to collapse
Same is happening to me. Serive state says out of service so could registering the sim card to phone be the actual isuue?
On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
Click to expand...
Click to collapse
Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????
That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
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Click to collapse
No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory
Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?
I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed
Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?
Have you posted in the andromeda thread? Maybe the devs may have some ideas
I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....
I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App
So do I just need a new sim card???
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
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Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked
Okay, do you think I should just play it safe and reset to stock though?
There is no harm in doing so.
mcord11758 said:
There is no harm in doing so.
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Well, thanks, I will head first thing in the morning.
I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
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I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.
I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....
inick73376 said:
I Get no Cell Service on this phone anymore but get Basehand & IMEI it saids Disconnected because Service is unavailable when I go under About Phone then Network Operator Name = Unknown, Signal Strength = 0, Mobile Network Type =Unknown, Service State = Out of Service... Any help will be much Need Thank's!! Will be willing to Donate a few Paypal Bucks if can be fixed....
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First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.
ess.boyer said:
First, try manually connecting to your carrier. Settings -> Mobile Network -> Network Operators -> Search Networks
That will take a minute and then display a list of carriers networks you can connect to. Choose the one assigned to your SIM and see if that works.
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I tried that doesn't let me click on it
Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.
ess.boyer said:
Are you sure the SIM card is working and inside properly? Maybe try taking it out, blowing out the slot, wiping the card with rubbing alcohol and putting it back in.
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Works fine on my infuse and dad sim doesn't work on it either so idk
I tried what you said about blowing on the sim card slot for a few minutes and it showed up for like 3secs as att and umts
Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.
Bigtjmc said:
Might need to have the sim reset up with the phone since its lte and the infuse is not , seems like the network will recognise what ph the sim is in and may adjust idk for sure just a thought , or try to reinstall the software and see what happens.
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thanks I tried it twice & my phone is set up for LTE 5GB Plan & they resetted it up Already
Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.
Bigtjmc said:
Might be a dumb question but is the network turned on in settings ? Just make n sure , ya never know with this stuff these days.
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yea no problem but yes it is LOL
Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*
Bigtjmc said:
Nevermind that I think you done covered that , what about changing the connection type in phone info *#*#4636#*#*
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lol turned on my phone again shows up as AT&T UMTS but not 4G LTE just 3G & AT&T under Network Operator but Mobile Network Disconnected because Service is unavailable then it goes back to showing up as no data and unknown **** again idk what to do lol I try that code you posted & the one it showed was GSM/WCDMA, CDMA, and EvDo (PRL) is that normal?
i know that is one of the settings but mine when i power down and don't change any thing comes up like this,
Bigtjmc said:
i know that is one of the settings but mine when i power down and don't change any thing comes up like this,
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https://www.dropbox.com/s/r2qprxsba8f5u3p/Screenshot_2012-10-18-06-07-40.png
that what mine showing....
Damn thats strange , have you tried any custom roms? Or different ruu files ?
Bigtjmc said:
Damn thats strange , have you tried any custom roms? Or different ruu files ?
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Yea I tried gb ruu and it didn't work and one custom Rom lol on the custom I was able to go and click on att under networks but it didn't do anything I'm all outta ideas here and glad I got somehelp from someone lol
Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.
Bigtjmc said:
Ok , well I will dig around and see if I can find something else out for ya I'm sure there's hope still I just need to find the answer.
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Yea thanks for what you did do better then most lol hope we can find the answer as I would hate to have to go back to my Samsung infuse until I can get a new phone which won't be for a while
Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...
ess.boyer said:
Have you tried removing and cleaning your SIM, and maybe getting your carrier to replace the SIM? Something besides the software must be messed up if you get the same results on different ROMS with full wipes in between...
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Does the same for my dad sim Card too so idk LOL