Don't think my LTE Radio is working (enabled?) - HTC First

NVM; it turns out my carrier (Net10) is staffed by idiots. (They claim every SIM card can get LTE but it turns out that only those of a newer set actually can).

Related

3G Network...Is it Possible?

hi there guys.is it possible to get the XDA2's on the 3G network.A family member want smy old PDA but is on the 3 Network! Need to no if there is a flash,Rom, ect...
Thanks layton
Now theres's 'Three' the mobile operator and theres '3G' the technology.
As I understand it, Three's SIM's can be a pain so it's best to just put the SIM in and see, if you can.
I'm quite sure that you can't get 3G on a BA though, regardless of operator or ROM, quite simply because the BA doesn't have the hardware for it.
About the SIM card: 3UK Sim cards are supposed to only work in 3G phones (different type of SIM card). There are some older 3UK Sims that do work in a 2G phone such as the BA. But 3 will be able to find this out an either send you a replacement Sim, or terminate your contract and make you pay the remainder - you broke their T&Cs.
Network: If you have a 3 SIM that works in your BA, you will not actually be using the 3UK network. You will be roaming onto O2 (or Orange from Jan 2007) permanently. The BA is not a 3G device.
yes i understad that the 3g simcards dont work on 2g phones.but u can get a phone which is on 02,orange...for examplea nokia n70.if the phone is on o2 u can flash with 3G software and will work on three.i was just wondering if it might be possible.this is also possible on sony ericcsson 2g phones.i have the phones to prove it.
You can ONLY use 3G services if your device supports 3G. The Nokia N70 DOES. The BlueAngel DOES NOT.
You don't have to flash the phone with the Network Ops variant, just enter the network settings and it will work that way.

3G not working...

Briefly, I have had a few issues with my device. One was the inability to register my S/N on HTC's EU site. Several other reports of this have surfaced as well. That is being addressed through MobilePlanet's very helpful rep James. Glitch on HTC's database apparantly. The second, as Dan mentioned, is my phones total failure to see the 3G network. I now know why...
I spent almost an hour on with AT&T's data support and the guy said the reason was the failure of my devices IMEI# to register the devices hardware. There seems to be no hardware profile for the TyTnII ansd therefore it comes up as an "unknown device" in their provisioning system. I confirmed this on my visit to the store this afternoon as the rep there showed me the screen and sure enough, it comes up as unknown, and the setting for this selection is GSM, not UMTS which all of their 3G phones are set to. He said, your device "does not exist" in a valid profile as a UMTS device and therefore will never be able to see a 3G signal even if I was sitting under a 3G tower... He showed me his phone which is 3G capable and id did indeed have UMTS and a valid hardware profile.
So, looks like I am SOL for 3G unless MP can help. Not happy tonight... I am going to speak with MP again tomorrow or Monday, and see what they suggest, if this can't be solved, I may be returning my new baby. 3G was an important selling point 4 me as I do a lot of data xfers.
BTW, I'm in NorhtEast NJ within a known 3G area. area.
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
I made the mistake of giving at&t my new IMEI# when I went from the 8525 to the Kaiser. Now my phone profile is set to GSM only since it is an unknown profile in there system. I will either have to buy a cheap 3G phone and use that SIM and IMEI# so there system thinks I have a 3G phone or return the Kaiser since I won't be able to get 3G. Right now it is not an issue since I don't live in a 3G area. hhhmmmmm
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
joedoe said:
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
Click to expand...
Click to collapse
True any card will work. Did your old phone have 3G on it already when you swapped it?
I call BS...
JB
Buzz313th said:
I call BS...
JB
Click to expand...
Click to collapse
Bill will test it tommorrow when he borrows a persons sim who has 3G. If it works then they are correct.
You got a pretty good load of BS from the AT&T guy. All you need is a 3G capable phone and the right provisioning to get access to the 3G network. Signing up for a MediaNet, MediaMax, or PDA plan should so it. YOu should NEVER give them your IMEI # unless it is an AT&T phone. Cuz at that point, if there are any issues that require deviations from their "scripted" support, they will say that's the issue. Unless you happen to get lucky and get a real technical support rep.
Just tell them you got an aftermarket unlocked Blackjack and you want the 19.99 MediaMax 200 plan. If they ask for an IMEI number, tell them that shouldn't matter. You can then make any changes to your plan online if you'd like. And that should get you access to the 3G network.
Thats the problem. Talked to several CSR and they won't change the provisions becauses we did give them our IMEI numbers already. They got us there but there are workarounds and lesson learned.
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G.
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Click to collapse
Not so -- my last two phones (Kaiser & Wizard) have been unlocked & not registered with AT&T, and I get 3G HSDPA. However, I don't have (and never have had) a data plan -- I pay $0.01 per KB for data a la carte.
I have a suggestion based on what i'm facing: try disabling the HSDPA in settings and reboot (it will ask you to reboot anyway) then see if you have 3G.
See this:
http://forum.xda-developers.com/showthread.php?t=332839
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
Click to expand...
Click to collapse
That is total BS sounds to me you dont have the right settings on your phone. Did you use the Network wizard to set things up for you? that might be the problem if you did. I have AT-T and a brand new Kaiser direct from HTC and have no no no issues what so ever with 3G or HSDPA i also think i am getting a little a HSUPA here and there
FYI and a request for some assistance
I use quite few different phones and one day my account froze on me. I had been using a palm treo 650 because my kaiser was out of battery.
when i reinserted the sim into my kaiser days later phone worked but no data no sms worked again. in any att phone all shapes and sizes. I thought it was from the treo because i used the data no problem.
its a company acccount need password to talk to csr at att.
after researching and seeing this thread I retracted my steps
the only other thing i have done is reported an imei on my account for a tilt i needed to unlock for a friend before there was an unlocker.
I believe the imei on file controls my provisions.
Provisions
the only solution to no data on phone that was working is provisioning a pit stop to a service center.
Is it possible to create a solution or is it totally a carrier fix at this point? Is there any other way to adjust provisions with out a walk in or call?
FYI
to change a reported imei number simply call 1-(916)-843-4685 and have them update your device to what ever imei you want them to have.
Note once they update the system make all your changes for rates online the only info att has is what is provided at point of sale or givin by the client
this is just some info to add

Using on Other Carriers(GSM)

I am a n00b in the subject of unlocking phones to use on other networks etc.
Is there a possibility when the SPL is unlocked that we could use this on any GSM network since it is a 'world' capable phone with the GSM radio and a SIM card?
I have used a lot of WINMO phone son VZW and I flash and unlock quite often. Just had no idea how this process worked. sorry if this is a duplicate of any kind
thank you
You can call Verizon and ask them for the unlock code to your phone. The number is 1-800-711-8300, option 2 I believe. Either way you'll end up talking to a human who can do that for you. Then you'll enter the code (code A) in All Settings > Personal > Security. According to others, this unlock on the SIM will remain, even after flashing with a custom ROM.
no software to unlock the sim card, i don't want to call vz
I can buy unlock code for Imagio.
Why dont you want to call verizon? They are perfectly happy to unlock the sim for you as long as you dont have any problems with your account like delinquent payments. I called and had both of my phones unlocked in minutes and tested my ATT sim card, worked great on the aTT network
GSM 3G on america?
devlspawn said:
Tested my ATT sim card, worked great on the aTT network
Click to expand...
Click to collapse
Did you see if you had E or 3G or H?
I've looked at the specs but haven't found the GSM 3G bands that it has.
Just this:
Digital Dual (CDMA,PCS) /1X, EVDO /Rev.A <---- perfectly clear
GSM Quad Band (GSM/GPRS/EDGE) <---- perfectly clear
WCDMA / HSDPA / HSUPA <---- not clear if it has 850mhz here
I guess it doesn't have 3G in 850mhz but I still have hopes.
Regards!
I only get "E" - my SIM is 3G capable, but the corporate plan is text-only. In other words, I can't say for certain if it will get 3G speeds. HSDPA is available here in the US, so it should be possible for an Imagio to have 3G in the States.
I called yesterday, told them I would be going overseas, they gave me the unlock code. Simple as pie. I can use my neighbor's AT&T sim card without any issues minus stuff that is Verizon specific.
The SIM unlock was easy and successful. Just call Verizon at the above number and its a done deal in 30 seconds. Will try my wife's SIM in it later.....woohoo....
because i dont have vz wireless phone number, but i need to use the t-moible or at&t, i call them, but they need me vz wireless phone number... i dont have, they not unlock for me
as i was told u are able to get it unlocked verizon will do it if ur account is 3months old and in good standing... also as far as using it on gsm not sure as of yet but will say tmobile basic signal i E in an area where out of ur basic ntwork jumpin off of another tower it will put u on H or even G but there is no 3G
wingtytn said:
as i was told u are able to get it unlocked verizon will do it if ur account is 3months old and in good standing... also as far as using it on gsm not sure as of yet but will say tmobile basic signal i E in an area where out of ur basic ntwork jumpin off of another tower it will put u on H or even G but there is no 3G
Click to expand...
Click to collapse
H is HSDPA, which is 3.5G (faster than 3G... 7.2mbps compared to 1.5 mbps or something like that)
Edge is like 0.3 mbps and GPRS like 0.1
not really sure, but you get the idea.
Here in Mexico we have HSDPA but never get above 2mbps, at nights we do peak at 3mbps but avarage is still at much 2mbps.
Did I do something wrong?
I told them I was going over seas, I gave them my sim number and they said I was all set to go over there. Does this mean my phone is unlocked, I didn't have to put in any numbers. I will hate myself if I said the wrong thing. And if I did it right then how do I switch between sim cards and cdma?
For you phone to be unlocked they would have to give you a number to enter.
To switch between sim and cdma, go to settings -> phone -> network and change it from global mode to GSM
Razorfold said:
For you phone to be unlocked they would have to give you a number to enter.
To switch between sim and cdma, go to settings -> phone -> network and change it from global mode to GSM
Click to expand...
Click to collapse
Not true, works fine with t mobile and at&t, didn't enter any numbers did it all from their, weird, but whatever.
I think a few things from the last three posts need clarification:
1. When you call VZW Global Support, they should have given a security code to unlock the SIM. It is a string of numbers. It is not a phone number.
2. Once the SIM is unlocked, if a SIM is present in the phone, there is no guarantee that switching back from GSM/UMTS to Global will switch the phone back to CDMA. There have been times where I've done that, and the phone has stayed on AT&T (my employer uses AT&T). I think a better method is to use either CDMA or GSM/UMTS, and to avoid the Global setting completely.
Kebero said:
I think a few things from the last three posts need clarification:
1. When you call VZW Global Support, they should have given a security code to unlock the SIM. It is a string of numbers. It is not a phone number.
2. Once the SIM is unlocked, if a SIM is present in the phone, there is no guarantee that switching back from GSM/UMTS to Global will switch the phone back to CDMA. There have been times where I've done that, and the phone has stayed on AT&T (my employer uses AT&T). I think a better method is to use either CDMA or GSM/UMTS, and to avoid the Global setting completely.
Click to expand...
Click to collapse
On item number 1 I would agree with you ignore my experience because even my friend who unlocks all kinds of phones for metro says it is a weird case. I have never received any unlcock cod yet it says "sim security unlocked" probably will be screwed up if I ever want to flash or reset it but whatever.
On number 2 I can't agree with you because I bought an at&t go card just for sh**ts and giggles and I have no problems, infact I can switch between the two while the phone is on, done many tests. But if anyone else experiences this issue I would like to know.
I have never heard an unlock like that. But could be... like an 'on air update'... Most times is a code or the frown upon methods (connect it to a PC or a box).
If any one wants to know, no it does not have GSM 3G for 850mhz band, not 3G with ATT and others in the world that uses that band. Tested it myself.
medellinrob said:
I have never heard an unlock like that. But could be... like an 'on air update'... Most times is a code or the frown upon methods (connect it to a PC or a box).
If any one wants to know, no it does not have GSM 3G for 850mhz band, not 3G with ATT and others in the world that uses that band. Tested it myself.
Click to expand...
Click to collapse
Even if you run at&t 3g it is much slower than verizon's. Either that or safari renders slower than s**t on brother's Icrap 3g. T mobile's is faster if you can find their 3g coverage, good luck.
PS I am still looking for internet connection settings for tmobile as I sold an unlocked imagio to my buddy and he can't get the data connection working.
does anyone ever solve de 3G problem with the 850 MHZ band... I live in Venezuela use movistar i ve the imagio sim unlocked can´t get 3G due to band restriction

[Q] Question about international use of this phone

So I have this phone (Samsung Galaxy Exhibit II 4G) from T-Mobile, I am on the 30$ monthly 4G plan with 100 minutes of talking, 5GB of 4G and Unlimited Texting. My question is since I recently tried to unlock my phone, but not sure if it was already unlocked since I purchased it through amazon and its the prepaid version of the phone, or if the sim just needs to be unlocked, whatever the case I am traveling to Europe next year and wanted to know if I can use this phone with the networks there. I just tried today going into the Select network option under wireless and networks and after searching for some time I had a choice between T-mobile and At&t and some how I acctually was able to connect to At&t even with my T-mobile sim card in it. So does this mean I can use it in Europe and just connect to networks there that way? I know its alot of money but I will fill up my account with money forsure before I go. Is it possible?:laugh:
Call TMobile and tell them your traveling to Europe and you need your phone unlocked. They will probably want to email you the unlock code.
When you get to europe set up a service and drop in their sim card. The Galaxy Exhibit (Exhibit 2) specs say it will work in Europe however, for some unknown reason, some people have problems.
NomadSpin said:
Call TMobile and tell them your traveling to Europe and you need your phone unlocked. They will probably want to email you the unlock code.
When you get to europe set up a service and drop in their sim card. The Galaxy Exhibit (Exhibit 2) specs say it will work in Europe however, for some unknown reason, some people have problems.
Click to expand...
Click to collapse
Thanks for the reply! and I acctually did that and its been 3 days since I called asking for the unlock code and they said they would email it to me but no luck yet..its strange as to why unlockcell.com or something like that didnt work...But i meen something is already unlocked if I can search and connect to other networks other than Tmobile right? I connected to At&t just by going to the select network operator in android settings..
I can switch between carriers believe that would just be considered roaming.
I used this exact phone, Samsung Galaxy Exhibit ii 4G, somewhat successfully in Europe last year. This was the WalMart phone that I paid to unlock. Here's what I experienced.
The first try was in England with the O2 network. I popped in their SIM card. While I got the phone and texts to work I never got the internet to work. For some reason it did not automatically download the APN information. I tried manually loading that information and it still never worked. While it seemed it should have had internet access, it showed data transfer at the top of the screen, it was so sloooooow that it was useless. I had purchased the SIM card at a place called Carphone Warehouse. They ended up lending us a phone for about a month so we could use the SIM. I would recommend trying a different carrier than O2 and make sure before you leave the store that it's actually working or that you can get your money back if it doesn't or that you can get a loaner phone. BTW: there isn't much 4G in Europe either.
In Germany I bought a Tmobile SIM card and it worked find.
In Italy I bought a TIM SIM card. Again it did not properly download the APN data. But with a little online searching I found the correct APN information, manually loaded it in, and it worked fine.
Data usage in England, Germany, and Italy is actually fairly reasonable. Don't even consider it in France. First it costs 15 euros just for the SIM card and data cost per mb is horrendous.
Be sure to go to an actual phone store to buy your card and not a tobacco shop. At least at the phone stores you can get help if you are having trouble.
Caryllb said:
I used this exact phone, Samsung Galaxy Exhibit ii 4G, somewhat successfully in Europe last year. This was the WalMart phone that I paid to unlock. Here's what I experienced.
The first try was in England with the O2 network. I popped in their SIM card. While I got the phone and texts to work I never got the internet to work. For some reason it did not automatically download the APN information. I tried manually loading that information and it still never worked. While it seemed it should have had internet access, it showed data transfer at the top of the screen, it was so sloooooow that it was useless. I had purchased the SIM card at a place called Carphone Warehouse. They ended up lending us a phone for about a month so we could use the SIM. I would recommend trying a different carrier than O2 and make sure before you leave the store that it's actually working or that you can get your money back if it doesn't or that you can get a loaner phone. BTW: there isn't much 4G in Europe either.
In Germany I bought a Tmobile SIM card and it worked find.
In Italy I bought a TIM SIM card. Again it did not properly download the APN data. But with a little online searching I found the correct APN information, manually loaded it in, and it worked fine.
Data usage in England, Germany, and Italy is actually fairly reasonable. Don't even consider it in France. First it costs 15 euros just for the SIM card and data cost per mb is horrendous.
Be sure to go to an actual phone store to buy your card and not a tobacco shop. At least at the phone stores you can get help if you are having trouble.
Click to expand...
Click to collapse
Are you able to connect to 2100mhz HSPA which is the 3G frequencies used in these countries. My understanding is that the phone is triband HSPA at 850/1700/1900 HSPA and wouldn't be compatible with the 2100mhz used in Europe. There is a small overlap between the 850mhz spec and the 900mhz so it might be possible if the winds were blowing right to get a 3G signal in some European country occasionally, but that you were mostly relegated to a 2G signal and that you should absolutely avoid carriers like 3 who had no 2g licenses.
stufried said:
Are you able to connect to 2100mhz HSPA which is the 3G frequencies used in these countries. My understanding is that the phone is triband HSPA at 850/1700/1900 HSPA and wouldn't be compatible with the 2100mhz used in Europe. There is a small overlap between the 850mhz spec and the 900mhz so it might be possible if the winds were blowing right to get a 3G signal in some European country occasionally, but that you were mostly relegated to a 2G signal and that you should absolutely avoid carriers like 3 who had no 2g licenses.
Click to expand...
Click to collapse
Actually it's a quad band phone.
GSmarena.com lists the full specs for this phone and they show this:
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 1700 / 2100 / 1900
I was getting 3G in Germany and Italy, no problem. Sometimes, depending upon where I was, it would drop down to Edge. I have no clue why it didn't work with the 3 network other than I just couldn't get the APN right. So for England, try a different network and make sure it's really a different network. Some of the carriers have the same names but are on the same network. When you can I'd suggest sticking with Tmobile. That way you're most likely to have it work. Oh, to get the SIM cards on the continent you usually need to have your passport to set up the account. So don't forget to bring that along when you go to the phone store.
Oh, when I said I tried the O2 network I actually meant the 3 network. Sorry about that. I stand corrected. I never did try O2.
All in all it worked pretty well. Usually the plans include around 200 mb data per month. So you do have to be careful as to how much you use your internet. Fortunately many McDonalds have free wifi these days. In Germany, however, you have to have a local phone number to use the McDonalds wifi because each time you want to use it they have to send you an SMS with a daily passcode and you only get 1 hour per day usage.
My understanding is that Europe used Band I HSPA (2100mhz) and that 1700/2100mhz was "Band IV" and something different:
Take a look at this Wikipedia article to see where I am coming from:
http://en.wikipedia.org/wiki/UMTS_frequency_bands
I used this phone last month on a trip to Brazil with a local carrier, without any problem at all. Just like people on the thread said, you just need to call TMo and ask them about the unlock code, should be on your mailbox by next day. If you didn't get it, call them, 611, and use the option 9 to call straight to the operator, and tell them that you are traveling next week. However, to get the unlock code, you have to be using the phone on TMo for at least 3 months, or have someone that has a plan that has been active for such period.
Hi there my friend!
I went to US last month and brought one of this with me. I had to unlock it through an internet service because TMo SMS with unlock code never arrived – even though I called Costumer Service when I was at the US.
I can confirm that my cellphone worked with both 850 and 2100 frequencies. These are the two ones we have here in Brazil – actually, one of the operator uses 850/2100 and all other use 2100. I have one SIM of each operator and I tested them all with my SGE4G.
One little remark that I feel I should make although I almost know it does not matter: I never tested them with stock ROM since I flashed custom and AOSP since day one.
In Europe I used just the stock ROM. I hadn't even used the phone in the US at all so it didn't have any updates either. The only thing I did was unlock it. As I said it worked fine in Germany with Tmobile. Fine in Italy on TIM once I got the APN right. But never worked in England with 3. In England, try a different network than 3 and make sure the internet is really working before you leave the store. Otherwise you can't get your money back.
If you get the SIM at Cellphone Warehouse in England ask if you can get a "standby" phone to borrow if the SIM doesn't work in your phone. Their 'standby" phones aren't very powerful but at least you'd have something to use. You just need to return it to any of their stores when you leave.
The phone drops down to Edge when it wasn't in a 3G network. So I set up the browser to download text only, worked with mostly mobile only sites, and avoided all video. You need to do this anyway in most countries as your amount of data included in the monthly fee is very limited.
Hey,can any developers try to change the software of the radio so the phone work in asia&europe wcdma900/2100MHz

Is Moto G 2nd Gen 2014 incompatible with Three

When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
Click to expand...
Click to collapse
The only Motorola phone listed on their site is the Moto G 4G. They go on to state "If you're using a phone that we don't have in our device support, we may still be able to help you set it up. Your phone will need to be unlocked so you can use it with a Three SIM. If you bought your phone or Mobile Broadband device from another network, you may need to get it unlocked before you can use it with a Three SIM.
To do this, you'll need to contact your old network and get an unlocking code. They might call it a DCK or Depersonalisation Control Key."
Here's the page I referenced.
http://support.three.co.uk/SRVS/CGI...cat=billing,varset_subcat=3772,Case=obj(3714)
Thanks but it's already unlocked. It seems Three use 2100Mhz and as far as I can tell, this phone doesn't support that frequency, although it's hard to find definitive information.
This US site refers to the Global GSM Model supporting 2100Mhz for UMTS/HSPA+ but not for GSM/GPRS/EDGE but I'm not entirely sure what that means in terms of using it for phone calls, not data (which I'm using an EE SIM in SIM2 for, although that only has 100MB/month free, so I was intending to use the Three SIM if I needed to exceed that) http://www.motorola.com/us/smartphones/moto-g-2nd-gen/moto-g-2nd-gen.html
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
jay2the1 said:
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
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Ah thanks, that clears that up. Shame I won't be able to use it with the EE SIM in SIM2 for data though. I'll have to choose between the free 100MB/month with EE or using the Three SIM for cheap calls and texts (and data if I need to exceed 100MB/month). Problem is, if I just use the Three SIM it was pretty pointless me getting a Dual SIM phone!
I'm at home most of the time, so I only leave the EE SIM on 2G (to save battery) to maintain connectivity to things like Telegram and IM apps in case someone wants to contact me and then I turn the WiFi on if I'm going to be doing anything substantial. It's useful occasionally when I'm out to be able to check e-mail, use Maps, etc but it'd be rare for me to exceed 100MB/month so it was ideal really. With Three, that 100MB/month would only cost me £1 but every little counts.
If I set Mobile Data to SIM1 (Three) and enable both SIMs, it alternates between the 3G symbol and H next to SIM1 with three bars, whilst SIM2 (EE) has full bars. If I deactivate SIM2, it also greys out the Mobile Data button, although it stays in the On position, so I'm not sure if it's deactivated or not. I still see the H symbol, occasionally changing to 3G and three bars for SIM1.
After doing this, if I switch Mobile data back to SIM2 (EE) (which again disables the Three SIM) and then go into Mobile network settings for SIM2, I can no longer switch the network type to 2G, as it only shows 3G.
If I switch the SIMs over, so SIM1 is EE and SIM2 is Three, with Mobile Data set to SIM1, then both are active with SIM1 on full bars with no symbol, not even H and SIM2 on 2-3 bars with the 3G symbol. SIM1 is set to 3G and still the 2G option is missing, even though it must clearly be on 2G as SIM2 is using 3G and SIM2 has Data disabled, so I don't really understand why it shows the 3G symbol.
Looking more closely at the Mobile network settings shows that SIM2 is actually still the EE SIM and SIM1 the Three SIM, which is weird as they're definitely the other way round. If I enable Data on SIM2 (EE) that cuts off SIM1 (Three) again, so there's no advantage in swapping the SIMs over in this way. In theory I should be able to put the EE SIM on 2G, which would at least keep my IM, etc apps connected at home and then be able to use the 3G for the Three SIM for voice calls and switch the Data to 3G on the Three SIM if I need more speed when out but it doesn't seem to be possible, as the 2G option disappears for EE with both SIMs in but is there when using the Sainsbury's SIM in place of the Three one. So it seems that if SIM1 only works on 3G, as Three does, it forces SIM2 to use 3G as well and as the phone can't provide 3G for both SIMS, it prioritises the data SIM2 and disables SIM1
I can't say I've done as much testing as you but mine shows the same as yours if I set the EE sim to data I cannot force it down to 2G only any more where I could if it is the only SIM in SIM1.
But I know how you feel, over Christmas I was temporarily on EE because of a free data offer and it was very annoying having to have my 3 SIM turned off so I could use the free data and then every so often having to turn the 3 SIM on to check for missed texts, luckily most people use WhatsApp which wasn't affected because that's data based, but still it was inconvenient.
Yeah, I had that EE Christmas offer, something crazy like 200GB/2 months. I barely made a dent in that
Even with my Sainsbury's SIM in SIM1, if I disable that then the EE one in SIM2 (with Data enabled) gets fixed on 3G, with no option to change it but as soon as I enable SIM1, the option comes back.
I guess what I could do is give everyone my EE number to call/text me on, then only disable that and enable the Three SIM when I need to make an outgoing call or text, instead of paying EE's crazy 30p/min, 12p/text. The disadvantage is that if anyone tries to call me whilst the EE sim is disabled then it will go to voicemail and I'll have to pay 30p to listen to it! Not to mention being fiddly and a pain.
So I might see if I can use the EE SIM for data alongside an Asda Mobile one at 8p/min, 4p/text, 5p/MB as I don't make that many calls or texts (I tend to use Chatsecure instead) and I don't anticipate using much data over 100MB/month anyway.
EDIT: Seems that Asda actually uses the EE network, lol. So I guess that should work fine in SIM1 as a 2G call/text SIM, whilst the EE one works in SIM2 as the 2G/3G data SIM.
Sounds like a plan, I personally would steer clear of giving people two numbers cause that would probably end up being a pain for you and them, I agree ASDA mobile is probably your best bet for a call/SMS SIM that uses 2G.
PS the Dan and Phil SIM it was haha I cannot remember a single bad joke or random fact they sent whilst on that :laugh:
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
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I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
BigDomTheFirst said:
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
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No it's not the same problem, your problem is just a matter of signal, where the masts are, I'm on Three and get a signal in my house aOK but Three does have more of a problem with indoor signal because they only have a 3G network and only on 2100MHz meaning it doesn't go through walls very well, other networks have old 2G networks on 850MHz that travel through walls great and some have 3G on 900MHz. There is no solution really I'm afraid, you can use Threes WiFi app so you can make calls and texts via WiFi and you may be able to get a femtocell but that still uses your internet.
Coincidently Threes LTE network uses 800MHZ and 1800MHz so travels through walls far better than their 3G network does.

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