Muffled Microphone on call + OTA - One (M7) Q&A, Help & Troubleshooting

I have seen several other topics about HTC One owners experiencing extremely low or muffled volume from the microphone for the other person on the line during the call. However, switching to speaker phone solves this issue immediately. Based on my research there is no known fix for this? If some one has a solution I am all ears.
I called HTC to see about getting a replacement or if there is a known fix but they told me that they are expecting an OTA update to fix this issue. Sounds like a load of BS to me but felt I would share my experience to see if any one else has a fix for this.
I am running Android Revolution HD 4.1 Google Edition with Faux 008 Kernel but have tried other roms and have the same problem

Related

People cannot hear me........

During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor

Popping or crackling sound during calls

Hi everybody
I bought HTC One two weeks ago
Sometimes I hear a popping or crackling sound or something like that during my calls.
I'm using an official rom
What should I do about this?
Anybody has this problem?
It's a prevalent issue and there are tons of threads about this. From what I've read no one knows if it's hardware of software related, my unit is suffering from this problem as well and I'm freaking pissed at HTC for their sloppy qc.
During calls, when playing videos or songs, everything is fine with my phone. No issues, sound is really great!
My theory: Crackling noise and popping during calls etc. is hardware.
Sent from my HTC One
my phone is fine over here..
I changed my phone with a new one under warranty
But the issue is still here!!!
What should I do?
I'm disappointed now...

Microphone Issue, Cannot hear me or Muffled

Hello guys, I have recently purchased HTC one, and flashed Cyanogenmod 10.1 and teamseven AOSP kernel on it. I noticed there is issue with microphone during calls. Distand end cannot hear me or it sounds extremely low/muffled, but when I put it on speaker phone, issue goes away. Also after few min it sometimes randomly decides to work. I have tried to flash Android Revolution 22.1 (4.3) to see if the issue will go away, but it is still persisting. I would appreciate any help I can get, thank you
Just a quick update, I did more research on this issue and it seems like a common issue with newer HTC One models. Noise Cancellation seems to be the problem, since talking to the phone at certain angle seems to might the issue go away. I even tried restoring my phone to the stock, and even tried the disable noise cancellation fix that is around in the forums, but it did not make the issue go away completely. This is my second HTC One in 3 days, first one had a nasty dead pixel, and now microphone issue. I will take it back to AT&T store and get it replaced again. I'm not sure what is going on with the quality of the phone on newer models, since I've had the Developer's Edition and AT&T model on launch day and both were perfectly fine. Is anyone here having the same issue and found a fix for it?
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
I have similar issue. For more I noticed random disconnections during call.
it worked !!!
It worked....
mizerab1e said:
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
Click to expand...
Click to collapse
panxe said:
It worked....
Click to expand...
Click to collapse
your speaker works where you can hear the call but if you talk into it the person on the other end cannot hear you.
It has been broken in AOSP for quite some time now. CM 10.2 STABLE has the same issue.
The only working rom with speakerphone is GPE/sense based ones.
Sent from my HTC One using xda app-developers app

[Q] Extremely low in call volume.

My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
I had this issue with my One X for awhile, come to find out, there was lint stuffed up in the mic hole.. Check that first.
*S¡gned
Blackroc86 said:
My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
Click to expand...
Click to collapse
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
agalvin13 said:
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
Click to expand...
Click to collapse
did it work?
I have the same problem with my replacement phone. I'm sending it back to TMO for another. From what I've read it seems like a hardware issue related to the noise cancelling microphone.
pirateye said:
did it work?
Click to expand...
Click to collapse
My nexus 5 arrives tomorrow. Once I have that in hand, I am going to fully wipe my HTC One, RUU back to stock and S ON the phone to be sent back to HTC for a replacement. I will test the microphone before sending it back to see if the full RUU fixes it but I doubt it will.
I flashed several diff firmwares, h boots, kernels, roms etc on the phone and none of them had an effect of the mic. The microphone problem appeared out of no where when I was running a rom and kernel combination that previously had no issues. In other words, I changed nothing and the problem arose. No combination of software changes yielded any improvement in my limited testing. I am quite sure this is not a solvable problem as it is hardware related and that you should likely send your phone in for a replacement.

Atrix HD audio problem

I have been using Atrix HD MB886 -unlocked- in India for nearly an year now
But Since CM11 M7 build - i have been facing wierd battery drain and problems with Audio(earpiece,speaker and headset)
I then flashed factory image
MB886_att-user-4.1.1-9.8.0Q-97_MB886
and also got updated to
98.4.20.MB886.ATT.en.US (latest OTA)
But the audio problem is still there
Ever since, the speaker sound and all the system sounds, including ringtones, call volume, etc go off by themselves randomly, so I can't hear anything when the phone rings, If by chance I pick up a call while in this state, I can't hear a word the person on the other side utters, but that person does hear me clearly.
Restarting the phone,the sound works perfectly, until for some unknown reason it goes off, and I have to repeat the whole process.
Reading through forums on the web, some people who have had the same problems report improvements and some very few even report having obtained solution to this persisting issue after installing the app "SoundAbout" from google play store. But no use for me.
I have tried nearly all ROMS for Atrix by now - but no relief.
Any fixes., ????!!!!!
im having the exact same problem with my atrix. Tried multiple roms incuding flashing back to stock. I assumed it was a hardware issue but restarting the phone fixes it. Iv also noticed sometimes the sound comes back by itself after a while, even without a reboot. I played songs with the audio muted for a continuous 8hrs and the sound was fine all the while. Anyone else have the same issue or possible reasons what might be causing this..???
HW problem
Hi, this is most likely a hardware issue.
I had same problem sometimes. When I hit the phone, at the top (not furiously), it started working again.
Most likely loose connection with speaker terminals.
you can open it and pull the speaker connectors.

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