My proximity sensor was not working on my note 3 so i took the device to local warranty center and they said it would not be covered since there was hairline scratch on the screen. So i got the glass replaced and called at&t warranty center (about proximity sensor issue) and they told me that they would send replacement phone and i would have to return the defective phone. Will i be charged for physical damage once they receive the phone? How thorough do they inspect? Anyone did the same before?
As long as its not wet, you will be okay. They will replace it with a Note 3 that works great.
I did the same thing.
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Hi, so I broke the screen on my X1 today its cracked in the left hand corner but on the inside of the screen. Just wondering how easy it is to replace and if this will work ok?
Cheers
Have you ever opened your X1 before?
There are probably some guides of how to do it, just search. That screen should work fine.
Cheers I have This should be ok
How did you get on? Did you manage to replace it?
I have cracked my screen (only slightly, but enought to want to replace). I have found that I can get a screen and digitizer on ebay for ~16 quid, or I could have it repaired professionally for (gulp) 85 quid.
Just wondered if you were successful, any pitfall, etc.
Cheers,
Joe.
check up here http://www.youtube.com/watch?v=AWDurQrRt-Y for rear part and here for front part http://www.youtube.com/watch?v=iyGUbxFqvyc
Turns out I only cracked the screen cover (lens) - the LCD itself is fine. I have found a place online that will repair it for under £20. Happy! Sending it off tomorrow.
Shop is: www.fonefunshop.co.uk
i dropped my phone on the floor last month and the screen is broken . then i went to a shop to repair my phone .
few days later my phone is repaired and i used it for about a week . one day the upper right of the phone has a tiny line of crack for no reason
i was so nervous and i quickly turned on my phone to see if the screen still working
i found that the upper part of the phone can be used , but the lower part of the phone is not working (the tiny crack is at upper part
i sent my phone back to the shop and i haven contact the shop yet , but i want to know what happen to the phone
can this be repair without changing the screen again? because the screen costed about 40% price of the phone
Dropped my phone the other day, now the top 1/5 of the phone's screen does not respond to touch.
Did diagnostic test (*#*#3424#*#*) confirmed this.
I know I should probably run down to the service centre to get it fixed but my warranty's expired and they charge absurd rates.
Any ideas on how to solve this?
Hello,
My phone was knocked out of my hand by a friend accidentally, and sadly a hairline crack has appeared on the front glass panel.
Now, a portion of the display (perhaps 15% of it) simply doesn't respond to touch at all. Why is this the case when the entirely smashed glass of my old Moto G can still register touch? Is there anything I can do to fix it, and if not, how much would a repair cost if I send it directly to Sony?
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible