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I know there is already a post on this, but it applied mostly to grey market diamonds. I would like to hear from some people who have recently bought official HTC diamonds from their service providers.
My phone's screen is perfect. No yellow tints and no lines/rainbowing. However, the top and bottom panels are not flush with one another meaning that at a certain angle, the backlight bleads out a little on the left side where the panels meet. In addition, the top panel does not align with the rim of the phone properly so that there is a thin gap - this is quite annoying as the gap appears to have already accumilated dust/lint.
My phone is from Orange and I received it a few days ago. I can't say that these 'issues' bother me too much, but I would like to hear how common they are and whether they might pose problems etc. If this is a rarity and I have been unlucky I may consider swapping it for another Diamond.
Thanks,
S.
*bump*
Why the silence guys? :-(
Share your thoughts please. I lead a pretty hectic life so build is v. important for me, so your opinions/perspectives would really help.
Only thing I have noticed on mine is that the printed ring around the wheely thingy is not central.
Seriously, I think it's fine.
My Diamond is perfect. Came from my provider here in Finland, and no issues with build quality at all.
Probably not silence, more likely most have no issues!
Certainly none with mine.
I have a TMobile MDA Vario IV Compact and have no hardware build quality issues (don't get me started on the default software branding ! YUCK !)
Fair enough. The question is, do I swap this diamond which works flawlessly and has a great screen, for another which in all probability will not, for the sake of cosmetic perfection?
I'm thinking NO.
Grey market ?!
My HTC is 100% official but I bought it directly from a high street dealer rather than from my GSM provider.
I usually do that for two reasons - Firstly it's quicker when you want to get hold of new trendy phones Secondly I don't have to bother with simlocking and operator limitations
....and the rebate is often better.
Please don't think that only operator branded copies are genuine.
BTW - You should keep your handset if you're happy with it
FH1 said:
Only thing I have noticed on mine is that the printed ring around the wheely thingy is not central.
Seriously, I think it's fine.
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i have the same problem .. .. well it isnt really a problem at all ... and i have a dead pixel .. but just 1 pixel in a 640x480 screen is not noticeable at all
perfect diamond here. got it from provider first day it came.
got mine today on t-mobile uk. its perfect!
Had mine since it was launched on Orange and the only problem I have is one dead pixel which is stuck on blue. It's almost impossible to see without really looking for it though so doesn't really bother me.
same here.. bought it from vodafone. not a single *build* flaw
So no-one can see any amount of white light leakage through a tiny gap where the two panels meet then? I must have an extremely rare phone! lol.
I have a slight gap with light leakage, doesn't bother me as you can't really tell with the top and bottom screen protector on and lined up peroperly.
I don't think its very rare as I've seen a few video's with the same problem. I read someone on here had the same issue and tried returning it but was apparently told it was within HTC's build tolerance.
When you say screen protector, do you mean a third-party one you have bought yourself?
Interesting re HTC build tolerance. Hmm...
I use a martin fields protector which comes with the screen protector and a protector for the bottom button bit.
kien said:
I have a slight gap with light leakage, doesn't bother me as you can't really tell with the top and bottom screen protector on and lined up peroperly.
I don't think its very rare as I've seen a few video's with the same problem. I read someone on here had the same issue and tried returning it but was apparently told it was within HTC's build tolerance.
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I have this "gap" as well, but it is miniscual and I'm sure its on most of the devices....you just have to look real Hard.
My gf's Diamond is almost perfect. I just noticed the stylus to be slightly misplaced... But she didn't even noticed it, so it's not a big deal.
Mine looks perfect, but I have a little backlight leakage on the bottom of my screen. Means a yellow/white spot on the bottom of my screen.
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
i haven't got that problem, and that doesn't look good at all for you
jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
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That just looks like moisture between the screen protector and the screen itself.
Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.
Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.
I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).
Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.
I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
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in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
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Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)
I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!
Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
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I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....
Just got my Captivate, the screen is beautiful, but this has been bothering me ever since I got the device.
It's just a dark, skinny, blurry vertical stripe that comes up form the bottom of the screen. It's really only visible when a solid color is being displayed in that area.
I hope you guys know what I'm talking about because apparently I can't post pictures.
What is this? LCDs get dead/stuck pixels and AMOLEDs get this?
Is there any way to fix this using software? Like those stuck pixel fixer apps for LCDs?
if u just got it return it for another one, why whould u accept something thats obviously broken
Definitely a problem. My screen has always appeared just fine, and never with any sort of vertical stripe or other artifact like you've described.
+1 return it!
There's a couple scratches on the back of the phone. Does that matter? Will they take it back?
Id raise hell till they took it back. One of the main selling points of the Galaxy S phones is the screen..Hows a ****ty screen gonna look for PR on a brand new phone??
Id say take it back..if they dont take it, make sure you have the accidential warrenty and tell em it went for a swim..theyll prolly give you a refurb sooooo...might wanna thing about that as well.
But my screen is flawless and it rocks.
Sent from the awespme Captivate using the best app in the market.
Weird I have the exact same issue. its a darkish line on the left side of my screen that almost goes the whole length of the screen, it really is only visible on a solid gray background but its definitely annoying.
I was just kind of dealing with it, but now you're making me want to see if i can exchange it.
Never dropped my phone or bumped it in to anything either.
Ill probably go to ATT tomorrow and see what they can do, Ill show them this thread as well.
The AMOLED screens are meant to be notorious for color sticking. If you use your phone as an always on desk clock, music player with screen on etc , you stand a chance of burning colors (dimming the specific LED's), resulting in a faded vertical/ horizontal line where the taskbar would be.
Might not be the case, but worth looking into. And if its a brand new unit, replace it.
I had this happen with a Captivate that had never been dropped I think it was a crack in the LED behind the glass, they replaced it no questions asked it was 3 weeks old. If you are within 30 days take it back.
You have a one year warranty - take it back to AT&T at any time.
I bought htc one of phones4u and i notice when watching videos or something with a dark background, light bleeds from the home button on to the screen. The light bleed comes from the bottom right hand corner of screen, looks like there is missing a bit of seal from the screen so the light comes through, so i arranged for an exchange as i wanted it perfect and it was annoying, anyway just received my second handset and guess what still the same problem, It is not the same phone if any of you guys thinking this!! As the problem with this new phone is the light is bit more on the side and worse. So two phones both with the same problem.
Have any of you guys had this problem?? as i have scanned the internet and i cannot see anything about this issue. Surely i can't be the only one!!
I will be sending this back for a third time if it happens again will probably be getting the s4.
I have not had this problem nor heard anyone else with it. Can you get a picture?
Sent from my HTC One using xda app-developers app
Never seen this problem either.
daleski75 said:
Never seen this problem either.
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I just tried this. I found I could see a tiny bit of leakage from the back button. But only if I went into the room with no windows, all lights off, and gave my eyes about 20 seconds to adjust....then I could "just" see it. I would never ever have noticed this in normal usage and I imagine some will not be able to see it on my phone at all.
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
Theaceisace said:
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
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I have light leaking where the screen meets the body. Is this common?
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
millicent said:
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
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I also have this issue like the photo above in the exact same spot. Mine is only a pin hole tho.
Was really surprised to see this topic. My HTC One has easily been the most flawless screen I've ever owned. I've had some light bleeding, even if barely noticeable to anyone who doesn't have severe OCD, on almost every LED-backlist display I've used...until this phone. Even my new Nexus 10, which I settled on after many exchanges, has minor light bleeding.
Just checked my phone, don't have this issue. If possible, I'd contact the seller you purchased it from or get in contact from HTC to check out the warranty.
I came across the same issue. Anybody knows what's the cause of the issue? and how to repair it!
i'd appreciate it!
So I`m on AT&T (More people here to see this) I had to get my 2 month old HTC One replaced it was PERFECT! Perfect screen, No gaps, no issues. Plugged it up one afternoon and it started smoking (Even WITH HTC Cable and charger) Plugged it up 3 different times and it started smoking melted that charger port good! haha.
Anyway AT&T Sent a "Referb" Replacement Its got some scratches and scuffs lightly like it was used! (I like changing phones a lot so it kinda hurts resell) But everything else about the phone seems Great! besides that But I called and they sent another replacement which would be replacement #2
I got it seemed to be referbed no scratches in good shape! But the screen had a yellowish Tint! very noticable when holding two HTC One`s Together.
Replacement #3 which I got today was BRAND NEW it had the No Txting And driving Slip that use on NEW phones Phone has a TINY gap not enough to be bothersom but screen has a Warmish tint and looks to have some red tint on the Bottom Right conner that kinda bleeds up a little bit. I called and there sending another one!
So After having the phone on after about an hour it seems no where near as bad as it was when I first turned it on with the red tint issue still a bit warm though is there any curing time with these screens?