[q] xperia z (c6603) 4.3 gps not working - Xperia Z Q&A, Help & Troubleshooting

Hello All,
I own an XPERIA Z (C6603 - European LTE) updated to 4.3 android version, and GPS is not working. GPS did not work with JellyBean 4.2 as well. I tested it outdoor, and I live in New York so it is not an issue of satellite coverage. Also, I tried to purge assistant data for GPS in the service menu, and nothing changes. Sometime the phone manage to get "Location set by GPS", but it only last for a couple of minutes and then it stukc on "searching for GPS" forever.
Can someone pls help me to fix this issue?
Thanks,
Matt.

mattds said:
Hello All,
I own an XPERIA Z (C6603 - European LTE) updated to 4.3 android version, and GPS is not working. GPS did not work with JellyBean 4.2 as well. I tested it outdoor, and I live in New York so it is not an issue of satellite coverage. Also, I tried to purge assistant data for GPS in the service menu, and nothing changes. Sometime the phone manage to get "Location set by GPS", but it only last for a couple of minutes and then it stukc on "searching for GPS" forever.
Can someone pls help me to fix this issue?
Thanks,
Matt.
Click to expand...
Click to collapse
It sounds to me like it's a hardware problem. I never had any problem with both 4.2 and 4.3 roms. Stock rom and rooted.

Related

[Q] z1 android 4.3 wifi problem (association rejected)

my phone disconnect automaticaly from my router, also if go away and retern home my phone didn't connect automaticly, also if i went to other place wwho have wifi i want to connect because a problem occured . in wifi settings (association rejected) any help
karrouma said:
my phone disconnect automaticaly from my router, also if go away and retern home my phone didn't connect automaticly, also if i went to other place wwho have wifi i want to connect because a problem occured . in wifi settings (association rejected) any help
Click to expand...
Click to collapse
Same here...
software problem
i think it is software problem. sony pls fix it. any one have same problem like us?
karrouma said:
my phone disconnect automaticaly from my router, also if go away and retern home my phone didn't connect automaticly, also if i went to other place wwho have wifi i want to connect because a problem occured . in wifi settings (association rejected) any help
Click to expand...
Click to collapse
karrouma said:
i think it is software problem. sony pls fix it. any one have same problem like us?
Click to expand...
Click to collapse
what ftf region are you using guys?branded or unbranded? i dont have issues like yours..
unbranded
unbranded MEA
i had the same problem with sony xperia zr, and some other guys had it too, there is something seriously messed up with sony wifi drivers...
good part is it apears to be a software issue and can be fixed if sony whould give a damn...
http://android.kul.is/2013/09/sony-xperia-zr-wifi-problem.html
here is a detailed post about it, although sony told this guy eventually it was a hardware problem i'm pretty sure it's not, had the same issue on my zr, flashing a new firmware usually fixed it for 3-4 days untill it began again.
i suspected it was some app that i installed that messed up the wifi, anyway i got a new xperia z1 and my zr went to my sister, after a factory reset wifi works fine for her now...... so no idea actually...
shteren said:
i had the same problem with sony xperia zr, and some other guys had it too, there is something seriously messed up with sony wifi drivers...
good part is it apears to be a software issue and can be fixed if sony whould give a damn...
http://android.kul.is/2013/09/sony-xperia-zr-wifi-problem.html
here is a detailed post about it, although sony told this guy eventually it was a hardware problem i'm pretty sure it's not, had the same issue on my zr, flashing a new firmware usually fixed it for 3-4 days untill it began again.
i suspected it was some app that i installed that messed up the wifi, anyway i got a new xperia z1 and my zr went to my sister, after a factory reset wifi works fine for her now...... so no idea actually...
Click to expand...
Click to collapse
My problem was most likely HW, because flashing new firmware including the one in the service centre did not work. But it looks like Sony has a lot of problems with the Wi-Fi chips in general - so the range of possible errors is quite broad. If it was a software problem, hopefully new update fixes it.
EDIT: The Xperia article is the most popular article by far on my website - which is sad.
it only happens to me once. the problem was solve once i off the wifi n on it.
chunlianghere said:
it only happens to me once. the problem was solve once i off the wifi n on it.
Click to expand...
Click to collapse
You what?
I have the same problem now with my brand new Z1 Compact.
Christopher
chunlianghere said:
it only happens to me once. the problem was solve once i off the wifi n on it.
Click to expand...
Click to collapse
Same here. I went into my router config and enable the Packet Flow Accelerator. No issues after that. Seems like Sony wifi chip eats a lot of packet data.
karrouma said:
my phone disconnect automaticaly from my router, also if go away and retern home my phone didn't connect automaticly, also if i went to other place wwho have wifi i want to connect because a problem occured . in wifi settings (association rejected) any help
Click to expand...
Click to collapse
Update to FW .136, many bugs was fixed and this probably too.
eclyptos said:
Update to FW .136, many bugs was fixed and this probably too.
Click to expand...
Click to collapse
Have the same problem on my Ultra, too and I can assure you that .136 did NOT fix this horrible wifi bug!
system02 said:
Have the same problem on my Ultra, too and I can assure you that .136 did NOT fix this horrible wifi bug!
Click to expand...
Click to collapse
restarted both the phone and the router .. and never happened again
ashouhdy said:
restarted both the phone and the router .. and never happened again
Click to expand...
Click to collapse
Made a factory reset and it's still happening at home and in the office, so it must be the Xperia Z Ultra as other devices work fine in both locations.
How to fix that???
Happen With Me Too
1.136 Indian Branded FTF
To Solve This I Have to Switch Of WiFi and again on it
me using connectify latest version
and when i tried to connect with my bro's lumia connection stays stable
sad sony
I had the same issue and the wi-fi worked again after I turned on the "Auto IP Support" option in the Wi-Fi advanced menu. Hope this helps.
Might work for other Z series...especially after Custom ROm or updated to 4.3
Hi all just wanna share with you all to all the Xperia ZR users who are facing problem to connect to any 2.4GHz networks. This is an official solution I found after weeks of testing and research. In the end, the driver is not loaded properly or by default, custom ROM created the havoc. So this is a solution finally will end all the Xperia ZR owners WiFi woes:
I noticed that when running ADB GUI, there is this file missing from /System/Data/Misc/WiFi called "WCNSS_qcom_cfg.ini" .
I'm using ADB Helper Version 4.2.0.0, under BUILD.Prop Viewer tab, choose wlan.driver.config it points to that location. I downloaded somewhere from Xperia developer forum website. Then i modified and modified until i found the solution.
in this file modified the line gDotMode=3 (which is running in N mode only) to either 1 or 2 which s "a" or "b" mode.
I reboted the device and the wifi works and N mode is disabled meaning you wont be able to connect in 5GHz mode anymore. But you will be able to connect to all the CURRENT 2.4GHz AP ...yayyy!!! I read somewhere where ICS android allows you to Enable or Disable 5GHz scanning of AP. But later were removed. 4.3 updates sometimes also i found out will WIP this configuration or maybe Developer forgotten to include this as well. I hope Sony Xperia developers will look into this.
Now, my phone can connect to any 2.4GHz WiFi.. I would be willing to help just drop me an email at [email protected].
regards
Emmanuel Lim
same problem in sp
Emmanuellws said:
Hi all just wanna share with you all to all the Xperia ZR users who are facing problem to connect to any 2.4GHz networks. This is an official solution I found after weeks of testing and research. In the end, the driver is not loaded properly or by default, custom ROM created the havoc. So this is a solution finally will end all the Xperia ZR owners WiFi woes:
I noticed that when running ADB GUI, there is this file missing from /System/Data/Misc/WiFi called "WCNSS_qcom_cfg.ini" .
I'm using ADB Helper Version 4.2.0.0, under BUILD.Prop Viewer tab, choose wlan.driver.config it points to that location. I downloaded somewhere from Xperia developer forum website. Then i modified and modified until i found the solution.
in this file modified the line gDotMode=3 (which is running in N mode only) to either 1 or 2 which s "a" or "b" mode.
I reboted the device and the wifi works and N mode is disabled meaning you wont be able to connect in 5GHz mode anymore. But you will be able to connect to all the CURRENT 2.4GHz AP ...yayyy!!! I read somewhere where ICS android allows you to Enable or Disable 5GHz scanning of AP. But later were removed. 4.3 updates sometimes also i found out will WIP this configuration or maybe Developer forgotten to include this as well. I hope Sony Xperia developers will look into this.
Now, my phone can connect to any 2.4GHz WiFi.. I would be willing to help just drop me an email at [email protected].
regards
Emmanuel Lim
Click to expand...
Click to collapse
same problem in sp i tried to do what u said but wcnss diferent here could tell me how to do that in sp
Re: Somehow it worked for me...
I faced the same Bluetooth & Wi-Fi problem...
For Bluetooth I have got the replacement..
For wi-fi.. I did the tethering..
I created the Hot Spot in another phone and then access that hot-spot from my Xperia ZR..
Luckily it obtained the IP address of Hot-spot and started working
Then without switching off the wi-fi of my phone, I deleted the Hot-Spot connection and tried to access my already created wi-fi router setup fom ZR...
It clicked and started obtaining the IP address of my router..and its working fine from that day...
grenness said:
You what?
I have the same problem now with my brand new Z1 Compact.
Christopher
Click to expand...
Click to collapse
sadly mine too

[Problem] Wi-fi "disconnects" after some minutes

Hi folks,
since I've updated to 4.3 I have this problem on both stock and exisenz ROM. I use location based wifi and when it connects and I lock my phone and leave it there for some time (30 - 40 minutes more or less), wifi stops working. When I unlock my phone, the wifi icon is still there, but in fact wifi doesn't work. If I try to open google play, it says "No connection". To get wifi working again, I have to disable it and re-enable it. This is very annoying because I suddenly stop getting Gmail, Whatsapp, Viber notifications but I cannot know when.
Are you facing the same problem?
Tomoms said:
Hi folks,
since I've updated to 4.3 I have this problem on both stock and exisenz ROM. I use location based wifi and when it connects and I lock my phone and leave it there for some time (30 - 40 minutes more or less), wifi stops working. When I unlock my phone, the wifi icon is still there, but in fact wifi doesn't work. If I try to open google play, it says "No connection". To get wifi working again, I have to disable it and re-enable it. This is very annoying because I suddenly stop getting Gmail, Whatsapp, Viber notifications but I cannot know when.
Are you facing the same problem?
Click to expand...
Click to collapse
I had this problem with the eXistenZ rom only and found wifi to be rather rubbish considering it never worked half the time, try ultimate pure xsp it works fine on that rom
Cloud1989 said:
I had this problem with the eXistenZ rom only and found wifi to be rather rubbish considering it never worked half the time, try ultimate pure xsp it works fine on that rom
Click to expand...
Click to collapse
So, there's no way to fix this?
Tomoms said:
So, there's no way to fix this?
Click to expand...
Click to collapse
Not from what i know of no, I gave up in the end and tried various versions of 4.3 roms and found all of them to be fine with the wifi, but eXistenZ rom gave me problems, so i flashed ultimate pure xsp in the end and had no problems with this rom,

[Q] Help: Xperia SP GPS-fix problem

I've been using Xperia SP for more than a year now. During the first 6 months, GPS worked just fine. After that, I cannot get a GPS fix while there are sufficient GPS satellites in view. I've given it to the service center, after keeping it for a day, they say that now GPS will work, but they don't do anything besides restoring the phone to factory settings. I've attached screenshots of GPS Status & Toolbox application which might help in determining the issue.

GPS sensor not working

Hello XDA guys. Your webpage is awesome.
I have a problem witn my Z3C (5833) for a month now and I have tried many things with no success. I hope you can help.
My phone was updated to Lollipop not long ago (May - June to 5.0.2) and in one moment (I cannot tell exactly when) the GPS sensor stopped working. The Wifi and Mobile location work, however the GPS is dead. Phone not unlocked or rooted. Original Stock ROM.
I go to the about phone - Diagnostics and test the GPS.. and it stays as "GPS is starting ... the GPS couldnt be started". When I download GPS test apps, they dont detect a single sattelite. I also tried the *#*#7378423#*#** GPS diagnostics, "purged assistance data", and it keeps on "waiting for location update" eternally
Because of this I wrote to Sony and they answered asking me to do a phone repair from Sony PC Companion. I did the phone repair and the problem was not solved.
Because of this I thought .. hey, maybe Lollipop is the problem. So I unlocked the bootloader and downloaded Emma (Sony recommended flash program for stock ROMs).
Emma downgraded my phone to 4.4.4 (23.0.A.2.93). However I still had the problem.
Next, I enter XDA and downloaded Flash tool. I downloaded one of your stock ROMs: 23.0.1.A.5.77 - Unbranded - Australia (1288-4214) {4.4.4}
I installed it and nothing. Same dead GPS.
So now I have no clue what might be the problem. Maybe the antenna got broken inside? How can I know if its a hardware or software issue?
Any help would be appreciated
Additional data:
Right now I have the 4.4.4 (23.0.A.2.93)
Baseband: 8974-AAAAANAZQ-00005-05
Kernel: 3.4.0-g0961cdf Build [email protected] #1 Tue Aug 19 19:48:36 2014
Thanks
If the issue still exist with different firmware i guess its a hardware failure.
basti2909 said:
If the issue still exist with different firmware i guess its a hardware failure.
Click to expand...
Click to collapse
How do I open the phone?
Thanks
Emi85 said:
How do I open the phone?
Thanks
Click to expand...
Click to collapse
I opened the phone. Now i need to know where is the GPS antenna, anybody know?
In sony it says its near the headphones plug. No more details.
Thanks
Hi,
I have the same issues. It says since about two months. 23-26 sattelites found, but no signal and no fix. On 4.4.4 was OK, since updating nothing anymore.
I went back to Kitkat but still dead.
Anyone managed to get it back without sending it in??
Same problem...no GPS.anyone with a solution??? New motherboard? Soldering a antenna. Someone's got to have a fix for this problem.
Sent from my D5803 using Tapatalk
Same problem and even tried to update to Android 6.0 with Marshmallow and still no GPS. 23-26 sattelites found, but no signal and no fix.
Any updates?
Hello,
I noticed since some time the same problem. I did a quick search on Google, and the problem seems more then usual after one of the official updates by Sony. The problem is discussed on the Sony Xperia Care support forums. All the affected user seems to suffer not from a complete signal outage, but rather from a substantially downgraded performance due to a bad SNR value and poor signal tracking, as can be seen by using the GPS Test app.
Resuming what has been written in the threads, all the following operations seems not to solve the issue:
- factory reset / repair with PC companion
- downgrading to an earlier release
- installing a custom ROM
- returning unit at service
What is annoying is the total disinterest by Sony that seems to ignore the problem, maybe they only want to take time to better understand the problem. If anyone should have news about this please let me know, because the only solution for this issue for now seems to be wating for a solution!
Thank you!
Same problem. Original Kitkat. In May worked excellent. During August I mentioned,it dosn't work. Some photos had changed infos about time and date of creating. On camera disappeared SCENE function in manual mode. When I allowed gps function on camera, gps worked immediately. Unfortunately only once. Camera Blocks gps?
Same problems here...
Hey, same issues here. I think it's just really slow to connect. I've recently sent my phone in for a warranty repair with Vodafone. It came back and was still broken.
Today however... I checked my phone and itw as working again (for about half an hour). Now I'm getting nothing again.
I've tried everything suggested, even down loaded AGPS file etc. But nothing seems to work.
Mega frustrating!!!
the only way for today is replacing motherboard... sony sucks. never again
I just wrote on the sony xperia support forum, somebody talks about a fix they provided for the xperia m series that seems to be affected by the same issue. But for our z series it seems not to be any fix at the moment.
After suceeding the GPS diagnostic test in the settings once, the GPS seems to be fully broken with no tracked satellite at all (before it was at least tracking a few satellites with a very poor SNR, now nothing according to GPS Test app). Repeating the GPS diagnostics now always results in an error. I'll try the warranty return but I'm pretty sure they'll give me a faulty device, as many other here and on the other forum have experienced.
Same problem ... just got the phone days ago.
Any solution ? or do I need to return it ...
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
gnjurac said:
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
Click to expand...
Click to collapse
I'm more and more convinced that this is a SW issue. Sony did something wrong when updating the firmware in August 2015. The fact that the satellites are visible comes in my opinion from the AGPS data, which loads the konwn satellite positions from the Internet. Instead, the problem seems to be the locking of a satellite signal, and it seems that something is disturbing the GPS antenna. If it comes out that this is really the issue, it is very disappointing that Sony didn't do absolutely nothing to solve the issue since last summer.
I'm using CM12.1 nigthlies and since about December/January I have the same problem. So a custom ROM does neither help nor prevent the problem. In addition to that, compass is uncalibrated and I don't get it calibrated again. Really sucks, last year I used the Z3C for lots of outdoor navigation, and suddenly something has happend which makes the device unusable...
I did root with kingroot and changed /etc/system/gps.conf as described in code.google.com/p/android/issues/detail?id=81140#c695
Now my GPS is locking again.
Did not help for me. Currently I don't even get bad fixes, I get no fixes at all. Never ever, even after hours in the open. This sucks.
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
apneist said:
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
Click to expand...
Click to collapse
I had the opposite experience, I had no lock, I was trying everything, then I opened maps and I had lock in under ten seconds.
I wonder if it's a glitch in accepting the google 'we're going to follow your movements' contract. Because until I agreed to that, gps didn't work.

GPS not working after Pie update?

I can't seem to connect to GPS after upgrading to android pie.
Was just wondering if there's any known solution or people having the same issue.
IdoLew said:
I can't seem to connect to GPS after upgrading to android pie.
Was just wondering if there's any known solution or people having the same issue.
Click to expand...
Click to collapse
To me GPS it's working fine as on Oreo.I dont know , have you tried to do factory reset and re-install the firmware ?
me too help plese !!! italy firmware
Yep, same problem. I have a few apps that all fail to get the location.
.first pie with sg firmware gps works normal, after gel firmware gps doesn't worked with some apps normal. i have do start the app twice or more.upgrade with newflasher
I have GPS problem with Android 8.0.0
I think the GPS chips in our phones are just horrible.
Sent from my G8441 using Tapatalk
Me too, italiano firmware, gps stop working after upgrade to Android 9
Please help US with GPS we have Need to drive
I did a clean install of customized IT firmware and GPS works fine.
The same - GPS not working on 47.2.A.8.24 Customized DE, original firmware was Customized CE1
Its hard to notice the issue as most of applications are using Google Location service which does very good job in the urban areas - but whenever I go to the mountains the issue pops up.
Edit: clearing A-GPS data with GPS status & Toolbox app and reboot helped, lets see for how long.
EDIT: GPS stopped working after 23 hours, clearing AGPS and reboot did not help, fighting
Did someone find a fix to this very annoying issue?
Hey everyone
To people who encountered this issue, have you ever found a fix?
This is so annoying... It's not clear if it is a hardware or a software issue as clearing the GPS cache fixes the problem temporarily.
Thanks!
Hello,
I have come across the same issue in the past. I resolved mine by entering Service Menu (dial: *#*#7378423#*#*) and then from within the menu: Service tests -> GPS -> Purge assistance data. This resolved it for good. Reboot. Done.
Thanks,
Jack
Hi Jack,
Thanks for the update
In my case, the issue is still occurring... even if I clean the assistance data.
Did someone tried to modify the APN type in the settings ?
Something like "default,supl,a-gps,dun" instead of "default" only
I remember PIE update cleared all the parameters....
Go into airplane mode, open settings\apps & notifications\app info - find maps and force stop - go into storage and wipe the cache & data
Reboot phone, disable airplane mode.
Didgesteve said:
Go into airplane mode, open settings\apps & notifications\app info - find maps and force stop - go into storage and wipe the cache & data
Reboot phone, disable airplane mode.
Click to expand...
Click to collapse
Thanks !
I think I tried this once or twice a few month ago. It worked but not permanently. The issue appeared again a few days later... Does it work permanently with your phone or is it just temporary ?
The problem is still here and nobody has found any permanent fix...
Hello all,
Same problem here in a Xperia XA2. After upgrade to Android 9 Pie (50.2.A.0.379), it was not possible to get any satellite fix and GPS position was never established.
According to different apps, many satellites were visible (usually more than 20) but it was not possible to fix none of them.
Finally fixed the problem after 2 weeks trying everything I read helped other users, so I leave here the full list for reference.
Troubleshooting done after googling:
- Restart device
- Restart device in safe mode
- Clearing A-GPS data with GPS status & Toolbox app
- Turn on and off "Improve location accuracy"
- Turn off battery saver
- Turn off and on WiFi scanning.
- Purge assistance data on Service Menu
- Turn on airplane mode
Then I contacted Sony support who suggested:
- WiFi vs. SIM network/network settings
- SIM cards from different providers
- Manual vs. automatic choice of networks and preferred networks
- Network settings reset
- Factory reset
Still not solved. Contacted support again and statement was "try a Software Repair on Xperia Companion, if this is not solving the issue, it's a HW problem".
Honestly, after a Factory reset I didn't think nothing would help, but device was already wiped out, so it was worth a try.
And it worked. Satellites are getting fixed again and I have GPS positioning.
Please be aware the "Software repair" will erase all data in your mobile, but hopefully will fix GPS too
FFS!
I thought I'd found a decent small phone, but no.
HTC phones (the top-tier ones - U11 Life is crap) have always just worked!

Categories

Resources