Database Develop

Phone Gets to Setup and Reboots

The phone is a brand new HTC One. After unlocking the bootloader, flashing TWRP 2.6.3.3, rooting it, and flashing a rom (tried insert coin and Sinless), the phone gets past the HTC logo, past the Google logo (Google edition rom), shows setup for a second, and reboots. It would do this until the battery dies. I can get into recovery fine, and do anything other than boot the rom. I've tried multiple roms, multiple recoveries, etc. What should I do? Thanks for any help!

Can you issue fastboot erase cache in bootloader and do a wipe data in recovery before booting?

SaHiLzZ said:
Can you issue fastboot erase cache in bootloader and do a wipe data in recovery before booting?
Click to expand...
Click to collapse
Did both. We wiped the phone completely as well and did it from scratch and it has the exact problem.

Can you post your fastboot getvar all output? Remove Imei

SaHiLzZ said:
Can you post your fastboot getvar all output? Remove Imei
Click to expand...
Click to collapse
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4T.21.3218.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT3B5W907210
(bootloader) imei:
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: CWS__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3951mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-a85199f7
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.069s

You need to be S-Off to run any google edition roms. Listed on the first post of both sinless and arhd GE thread.

SaHiLzZ said:
You need to be S-Off to run any google edition roms. Listed on the first post of both sinless and arhd GE thread.
Click to expand...
Click to collapse
So do you think it will work if we use a Sense rom?
Also can you get S-Off in my situation? How so?
I'm new to this. Thanks for your help. I really appreciate it.

Better question: can we expect run Rumrunner without a functional OS?

You should be on sense based rom for Soff, or ATT nandroid or backup. Reinstall ATT RUU if one available, or adb push a rom in recovery

SaHiLzZ said:
You should be on sense based rom for Soff, or ATT nandroid or backup. Reinstall ATT RUU if one available, or adb push a rom in recovery
Click to expand...
Click to collapse
Feeling really dumb for not trying a Sense rom. One just worked. Thanks for your help!

[Q] How to get my HTC One up and running again?

Hi,
I wanna get an idea about the issue on my HTC One. I have a,
HTC One International version
Unlocked
S-On
Hboot: 1.54.0000
OS: 2.24.401.9
Earlier: TWRP 2.6.3.3
Now: TWRP 2.7.0.0
which rooted and I have been using various Sense based custom roms for about 6 months. After recent custom rom installation, my device didn't load the initial setup wizard. It was saying "service.htc.htcdialer failed". So what I did was I installed another custom rom. It also gave the same issue. After that I downloaded a Stock Zip file from here and flashed using these instructions. But I have no luck because it gave me an error like this during flashing process.
C:\Android>fastboot flash zip Rom.zip
sending 'zip' (421214 KB)...
OKAY [ 35.969s]
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 88.871s
Currently, My device is loading into bootloader and that is it. Nothing loads when you turn the device on. Only the HTC logo and then restart. I also flashed TWRP 2.7.0.0 finally thinking that it might be more helpful than the Stock recovery.
I'm pulling my hair now and I wanna fix my device. Can anyone direct me to find the correct RUU or Zip file to flash?. Also please tell me how do I prepare my device to fix it?. This will be a great help.
Thanks you very much.
Dam.

im having the same problem. i can get to bootloader but i cant start my phone. its also boot looping. i found http://forum.xda-developers.com/showthread.php?t=2317985& but i dont know what .zip file im supposed to have or where to get it.

Hark! You need the RUU that matches your phone's CID. Find this by running "fastboot getvar all" and looking through the output. Then google for that. If it doesn't exist (many CIDs only have a backup made from ClockworkMod), things will be a lot harder, and you'll need to decide whether to attempt to restore your phone to a stock-like state, or to start using custom ROMs (great for tweakers, and also reasonably error-free and simple for average people).
But you haven't told us what preceded this problem. Booting to fastboot and running "fastboot erase cache", or a factory reset ("fastboot erase data") may help. Try wiping cache, booting to recovery and using that to backup your data, then factory reset. If that doesn't help, do my above advice.

fenstre said:
Hark! You need the RUU that matches your phone's CID. Find this by running "fastboot getvar all" and looking through the output. Then google for that. If it doesn't exist (many CIDs only have a backup made from ClockworkMod), things will be a lot harder, and you'll need to decide whether to attempt to restore your phone to a stock-like state, or to start using custom ROMs (great for tweakers, and also reasonably error-free and simple for average people).
But you haven't told us what preceded this problem. Booting to fastboot and running "fastboot erase cache", or a factory reset ("fastboot erase data") may help. Try wiping cache, booting to recovery and using that to backup your data, then factory reset. If that doesn't help, do my above advice.
Click to expand...
Click to collapse
sorry to jack your thread damithark
hey fenstre. so my problem is i installed cyananomod correctly but then i tried to install this http://forum.xda-developers.com/showthread.php?t=2249774. i ran through the whole thing but when it said it was going to boot my device, it never did. now i cant boot up my phone but i can get to the bootloader. i also just ran the fastboot getvar all but im not sure what im looking for. ive tried factory resetting and everything else that you can do from the bootloader.

fenstre said:
Hark! You need the RUU that matches your phone's CID. Find this by running "fastboot getvar all" and looking through the output. Then google for that. If it doesn't exist (many CIDs only have a backup made from ClockworkMod), things will be a lot harder, and you'll need to decide whether to attempt to restore your phone to a stock-like state, or to start using custom ROMs (great for tweakers, and also reasonably error-free and simple for average people).
But you haven't told us what preceded this problem. Booting to fastboot and running "fastboot erase cache", or a factory reset ("fastboot erase data") may help. Try wiping cache, booting to recovery and using that to backup your data, then factory reset. If that doesn't help, do my above advice.
Click to expand...
Click to collapse
This was caused because of a strange issue I encountered. After a reboot, I got a message saying my internal storage is encrypted and asked a password to decrypt. I didn't attempt any encryption and from what I found from google is that I need to do a data reset. So I did that and installed a Rom from TWRP and that was not starting up. It said "service.htc.htcdialer failed to start". So I had to then install a stock recovery and try flashing a RUU zip file. It also failed with this.
C:\Android>fastboot flash zip Rom.zip
sending 'zip' (421214 KB)...
OKAY [ 35.969s]
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 88.871s
I have a these RUU files,
RUU_M7_U_JB_50_HTC_Europe_1.29.401.2_R_Radio_4A.14.3250.13_10.33.1150.01_release_311663_signed_2_4.exe
RUU Zip M7_UL_JB_50_HTC_Europe_1.29.401.16_R_Radio_4A.14.3250.13_10.33.1150.01_release_318486_signed_2_4_decrypted.zip
Guru_Reset_M7_2.24.401.8.zip
and these are the info,
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA36RW908595
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4250mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
How am I to proceed?.
Thanks.

redelmos said:
sorry to jack your thread damithark
hey fenstre. so my problem is i installed cyananomod correctly but then i tried to install this http://forum.xda-developers.com/showthread.php?t=2249774. i ran through the whole thing but when it said it was going to boot my device, it never did. now i cant boot up my phone but i can get to the bootloader. i also just ran the fastboot getvar all but im not sure what im looking for. ive tried factory resetting and everything else that you can do from the bootloader.
Click to expand...
Click to collapse
It's alright mate. Hope you'll find an answer. :good:

So I red some threads recently and found an RUU that supports my CID number. Any help to continue?.

redelmos said:
i installed cyananomod correctly but then i tried to install this http://forum.xda-developers.com/showthread.php?t=2249774. i ran through the whole thing but when it said it was going to boot my device, it never did. now i cant boot up my phone but i can get to the bootloader.
Click to expand...
Click to collapse
I think issues like that are common. You can wipe: cache/dalvik cache/data. You can also boot recovery and do a filesystem check on /system with this command: "e2fsck -f /dev/something/something", where you can find what "something" is by mounting /system and running "mount|grep system", then unmounting it. If none of that works, the kernel installer must have borked your existing CM install, and you'll need to reinstall.
damithark said:
So I red some threads recently and found an RUU that supports my CID number. Any help to continue?.
Click to expand...
Click to collapse
Good. I suggest googling it.

I think I found the issue. I can't flash any RUU that are available because my HBOOT version is 1.54. RUU file needs a earlier version of the HBOOT version (Eg: HBOOT 1.44). So to downgrade my HBOOT, I think I need to S-OFF. Because I'm in a boot loop, I can't S-OFF because it requires me to enable debugger mode. Is there a way to S-OFF using bootloader?. Please help me. I'm Stuck with this for 2 days now.
Thanks.

I really love to get some help on this one please.

I don't know why anyone doesn't helps me. I have a HTC One which is,
Loading to bootloader,
Have TWRP 2.7 installed,
Device fully Data Wiped,
In a bootloop,
ADB doesn't recognize my device.
Only fastboot does.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4322mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
What do I do to fix my phone?. I'm from Sri Lanka where mobile is mostly needed these days because it is the Festival season here. Any help will be greatly appreciated.
Thanks.

damithark said:
I don't know why anyone doesn't helps me. I have a HTC One which is,
Loading to bootloader,
Have TWRP 2.7 installed,
Device fully Data Wiped,
In a bootloop,
ADB doesn't recognize my device.
Only fastboot does.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4322mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
What do I do to fix my phone?. I'm from Sri Lanka where mobile is mostly needed these days because it is the Festival season here. Any help will be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
Buy a USB OTG cable (very cheap, about $5)
Copy ARHD/any other rom of your choice to a USB
Plug in your USB OTG cable with the USB containing the rom attached to the cable
Mount USB OTG in the Mounts section (within TWRP)
Hit Install, scroll up to the root of the phone (NOT THE /sdcard)
There, choose storage or USB OTG (whatever in shows)
Flash the ROM and wipe in Aroma
Profit

i already told you go back to 2.6.3.3 or .4

nkk71 said:
i already told you go back to 2.6.3.3 or .4
Click to expand...
Click to collapse
I did and it worked. Now I have another issue,
So what I did was I sideloaded a Custom Rom (ViperOne_5.8.0).
Installed it.
It loaded for the first time and says, "Process 'com.htc.htcdialer' isn't respoding" . After a while, device restarts.
It continuously happens every time the device restarts. Can't pass the initial screen.
What do I have to do now?.
Thanks a lot.for the help so far.

damithark said:
I did and it worked. Now I have another issue,
So what I did was I sideloaded a Custom Rom (ViperOne_5.8.0).
Installed it.
It loaded for the first time and says, "Process 'com.htc.htcdialer' isn't respoding" . After a while, device restarts.
It continuously happens every time the device restarts. Can't pass the initial screen.
What do I have to do now?.
Thanks a lot.for the help so far.
Click to expand...
Click to collapse
Wipe all the partitions except Internal Storgae in the 'Wipe' section of TWRP and in the Aroma and then re-install the ROM. For some reason, the Aroma wipe doesn't work properly. I also had the same issue........
The wipe did the trick

damithark said:
I did and it worked. Now I have another issue,
It loaded for the first time and says, "Process 'com.htc.htcdialer' isn't respoding" . After a while, device restarts.
Click to expand...
Click to collapse
that doesn't sound good
In booted ROM, if you go to "Settings -> About -> Software information -> More" does baseband show up correctly?
and "Settings -> About -> Phone identity" shows correct IMEI, IMSI?
Is it saying:
Baseband version - unknown
IMEI - Unknown
IMWI SV - Unknown
Imsi - unavailable
hope not!!

raghav kapur said:
Wipe all the partitions except Internal Storgae in the 'Wipe' section of TWRP and in the Aroma and then re-install the ROM. For some reason, the Aroma wipe doesn't work properly. I also had the same issue........
The wipe did the trick
Click to expand...
Click to collapse
Thanks for the tip raghav. I did what you said and it doesn't work. Same issue appears saying "Process 'com.htc.htcdialer' isn't respoding".
and, reboots after a while. Do you think this is a hardware issue?.
Thanks for the help.

nkk71 said:
that doesn't sound good
In booted ROM, if you go to "Settings -> About -> Software information -> More" does baseband show up correctly?
and "Settings -> About -> Phone identity" shows correct IMEI, IMSI?
Is it saying:
Baseband version - unknown
IMEI - Unknown
IMWI SV - Unknown
Imsi - unavailable
hope not!!
Click to expand...
Click to collapse
Problem is, I can't get to that step because the phone is not passing the initial setup. What I can do is,
fastboot getvar all and it gives me this info,
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4287mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Hope it is alright.
Thanks.

damithark said:
Problem is, I can't get to that step because the phone is not passing the initial setup. What I can do is,
fastboot getvar all and it gives me this info,
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4287mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Hope it is alright.
Thanks.
Click to expand...
Click to collapse
Very very strange. I was on the latest Kitkat firmware, S-OFF and SuperCID though. @nkk71 had suggested me to wipe when I had that issue. That solved my problem. However, ARHD ALWAYS worked for me. InsertCoin and ViperOne gave me that same error. And, my networking wasn't working at all either in ViperOne/InsertCoin. I flashed ARHD, which has a 100% success rate for me.
My suggestion: Flash ARHD 31.6, which SHOULD work
Then S-OFF through Rumrunner
Update to 4.19.401.11
Then SuperCID
After that, choose any ROM

damithark said:
Problem is, I can't get to that step because the phone is not passing the initial setup. What I can do is,
fastboot getvar all and it gives me this info,
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.54.0000
(bootloader) version-baseband: 4A.17.3250.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.24.401.9
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m7_u
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0711000
(bootloader) cidnum: HTC__A48
(bootloader) battery-status: good
(bootloader) battery-voltage: 4287mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d959c75800
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Hope it is alright.
Thanks.
Click to expand...
Click to collapse
1- Remove IMEI and s/n from your post.
2- get a "thinner" ROM, for example: http://forum.xda-developers.com/showthread.php?t=2272945
then check the above information

[SOLVED] Missing version-main number; trying to get back to stock

EDIT: Well this is awkward. After posting this thread I found the solution. If anyone in the future has the same problems as me, just flash one of these
http://forum.xda-developers.com/showthread.php?t=2406330
Apparently that was all that was needed.
Hello xda community,
First off, I apologize. I know questions like these get asked hundreds of times but after spending 3 days straight of digging through forum threads and making very little progress I've decided to just ask.
So I tried installing a custom rom on my HTC One. I did exactly what I usually do when flashing a new rom on my nexus 7. I had an unlocked device with the latest twrp recovery. I did an advanced wipe (which included internal storage), then I did an adb sideload to flash the rom. I must have done something wrong because the flashing didn't work and ever since then I've been trying to get back to stock rom.
I've tried running both the 3.04.651.2 RUU and the 4.06.651.4 RUU posted by O.M.J and neither worked. I've tried flashing the Guru Reset M7 Sprint 3.04.651.2 rom found on htc1guru. Twrp said the flashing was successful yet when I booted up the device it would get to the lockscreen and when I tried to unlock it, it would just show the HTC logo. After that it would endlessly reboot itself over and over. I've tried flashing the Android Revolution HD 31.6 rom and I got the same problems as when I tried to flash the htc1guru stock rom.
I can get into both the bootloader and twrp recovery without any problems so I figure not all hope is lost. Below is info about my phone. As you can see the version-main number is missing, though I don't know how important that is.
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: X
(bootloader) imei: X
(bootloader) meid: X
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4315mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-1f512bb6
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.037s
I'm not sure if it's significant, but I did manage to flash that custom rom today. It's the Slim-m7spr-4.4.2.build.5 rom. I booted up the phone just fine (this is probably the only successful thing I've done so far).
Anyway, like I said I'm trying to get back to stock and I would appreciate any and all help. Thanks guys.

[Q] Need help returning to stock to receive updates again

I'm trying to setback to factory settings. I'd like tampered/unlocked are gone again but I don't really need it. I just want to be able to receive normal updates again. I tried to follow a guide but it just told me my image could not be updated. I've spent a long time now trying to figure this out reading different guides and questions but haven't found anything that helps me. Something I'm confused about is my Version-Main is blank. Someone told me to try a method which required me to go s-off. In that attempt I tried 2 different methods. Rumrunner didn't work so I tried revone. But that gave me error = 1 so in my attempt to follow directions to fix that, I installed a rom that doesn't work. Now I can't boot up! My phone will just show the HTC logo then restart. I tried to go to recovery but it just loads me into fastboot in the bootloader and won't go anywhere else. So I can't even get to my recovery now. I don't know what I need to do, what recovery file I need. If anyone could Help i would really appreciate it. And please be noob friendly! I'm very new to this. I have viewed all the tutorials, all varietys of them, and to no avail. I'm extremely desperate as I need my phone for work and I'm suppose to get a call for a new job tomorrow
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 1.00.20.1108
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3873mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
G:\Backup\OneDrivers_Fastboot\OneDrivers_Fastboot\ Fastboot>fastboot oem lock
...
(bootloader) Lock successfully...
(bootloader) mipi display off
(bootloader) mipi_dsi_cmds_tx_ext
(bootloader) pm8921_vreg_disable function, vreg_id = 38
(bootloader) pm8921_vreg_disable function, vreg_id = 1
(bootloader) TZ_HTC_SVC_DISABLE ret = 534642044 (0x1FDDFD7C)
(bootloader) Use PSHOLD to reset device.
FAILED (status read failed (No such file or directory))
finished. total time: 1.206s

You have the HTC One Sprint version, post here instead, they will be able to help you better, this is the GSM forum, your partition layout and rom's etc are different.
http://forum.xda-developers.com/sprint-htc-one

RRaczak said:
I'm trying to setback to factory settings. I'd like tampered/unlocked are gone again but I don't really need it. I just want to be able to receive normal updates again. I tried to follow a guide but it just told me my image could not be updated. I've spent a long time now trying to figure this out reading different guides and questions but haven't found anything that helps me. Something I'm confused about is my Version-Main is blank. Someone told me to try a method which required me to go s-off. In that attempt I tried 2 different methods. Rumrunner didn't work so I tried revone. But that gave me error = 1 so in my attempt to follow directions to fix that, I installed a rom that doesn't work. Now I can't boot up! My phone will just show the HTC logo then restart. I tried to go to recovery but it just loads me into fastboot in the bootloader and won't go anywhere else. So I can't even get to my recovery now. I don't know what I need to do, what recovery file I need. If anyone could Help i would really appreciate it. And please be noob friendly! I'm very new to this. I have viewed all the tutorials, all varietys of them, and to no avail. I'm extremely desperate as I need my phone for work and I'm suppose to get a call for a new job tomorrow
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 1.00.20.1108
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3873mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
G:\Backup\OneDrivers_Fastboot\OneDrivers_Fastboot\ Fastboot>fastboot oem lock
...
(bootloader) Lock successfully...
(bootloader) mipi display off
(bootloader) mipi_dsi_cmds_tx_ext
(bootloader) pm8921_vreg_disable function, vreg_id = 38
(bootloader) pm8921_vreg_disable function, vreg_id = 1
(bootloader) TZ_HTC_SVC_DISABLE ret = 534642044 (0x1FDDFD7C)
(bootloader) Use PSHOLD to reset device.
FAILED (status read failed (No such file or directory))
finished. total time: 1.206s
Click to expand...
Click to collapse
1. Download TWRP 2.6.3.0 here: http://techerrata.com/browse/twrp2/m7wls and flash it
2. Download the guru reset for your device here: http://www.htc1guru.com/dld/guru_reset_m7_sprint_3-04-651-2-zip/ and install it
3. Try using firewater to acquire S-Off
4. Download the RUU for your device here for .exe: http://www.htc1guru.com/downloads/ruu-file-downloads/
And here for .zip: http://www.htc1guru.com/downloads/ruu-zip-downloads/
Just follow the instructions below the page you chose
Hope this helps
Sent from my HTC One using XDA Premium 4 mobile app

SBColasito said:
1. Download TWRP 2.6.3.0 here: http://techerrata.com/browse/twrp2/m7wls and flash it
2. Download the guru reset for your device here: http://www.htc1guru.com/dld/guru_reset_m7_sprint_3-04-651-2-zip/ and install it
3. Try using firewater to acquire S-Off
4. Download the RUU for your device here for .exe: http://www.htc1guru.com/downloads/ruu-file-downloads/
And here for .zip: http://www.htc1guru.com/downloads/ruu-zip-downloads/
Just follow the instructions below the page you chose
Hope this helps
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sadly I can't get ADB to recognize my device. The fixes for that I've read haven't seemed to work but I don't know whats causing this. I know it used to recognize my device when I first rooted my phone...That was only a couple of months ago.

RRaczak said:
Sadly I can't get ADB to recognize my device. The fixes for that I've read haven't seemed to work but I don't know whats causing this. I know it used to recognize my device when I first rooted my phone...That was only a couple of months ago.
Click to expand...
Click to collapse
check FAQ #2 here: http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
if that's the problem

Yes! that worked! I didn't notice it because if I'm in fastboot its recognized as My HTC, but in recovery it did change it to other device. So now I can try these methods! thanks a bunch!

So I was able to push guru to my phone now. But it fails to instal via twrp. It just spams
updating partition details
unable to mount /data
unable to mount internal storage
unable to mount /data
Error flashing zip /sdcard/guru.zip

RRaczak said:
So I was able to push guru to my phone now. But it fails to instal via twrp. It just spams
updating partition details
unable to mount /data
unable to mount internal storage
unable to mount /data
Error flashing zip /sdcard/guru.zip
Click to expand...
Click to collapse
corrupted partitions, you will need to format data partition
boot in twrp recovery, select "wipe" then "format data". When format data is completed you'll need to push the reset rom again (get wiped during the data partition format) and then try to install it again.

alray said:
corrupted partitions, you will need to format data partition
boot in twrp recovery, select "wipe" then "format data". When format data is completed you'll need to push the reset rom again (get wiped during the data partition format) and then try to install it again.
Click to expand...
Click to collapse
worked perfectly! I got Guru installed but now after a few second of booting up it goes to the white HTC logo screen and after 2-3mins restarts or if I try to unlock the screen. But If I don't care about getting the Tampered/Relocked flags to go away can I just install the RUU and start receiving the official updates again?

RRaczak said:
worked perfectly! I got Guru installed but now after a few second of booting up it goes to the white HTC logo screen and after 2-3mins restarts or if I try to unlock the screen. But If I don't care about getting the Tampered/Relocked flags to go away can I just install the RUU and start receiving the official updates again?
Click to expand...
Click to collapse
Afaik, the only ruus available for sprint are 1.29.651.X and will require S-OFF to flash because it a downgrade in version.
What recovery and version # is on your phone and what guru reset version have you installed?

alray said:
Afaik, the only ruus available for sprint are 1.29.651.X and will require S-OFF to flash because it a downgrade in version.
What recovery and version # is on your phone and what guru reset version have you installed?
Click to expand...
Click to collapse
The recovery I 'was' using was TWRP v2.6.3.0 but ever since Guru installed(Guru_Reset_M7_Sprint_3.04.651.2) I haven't been able to get back into recovery. I imagine I would just need to flash recovery again to fix it but not sure.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid:
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4301mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.040s

RRaczak said:
The recovery I 'was' using was TWRP v2.6.3.0 but ever since Guru installed(Guru_Reset_M7_Sprint_3.04.651.2) I haven't been able to get back into recovery. I imagine I would just need to flash recovery again to fix it but not sure.
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) meid:
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4301mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.040s
Click to expand...
Click to collapse
well twrp recovery is replaced by the stock recovery if you have selected the option when installing the guru reset rom. Maybe you could try to restore from a nandroid backup or flash a sprint rom. Better to ask in the sprint forum for that

alray said:
well twrp recovery is replaced by the stock recovery if you have selected the option when installing the guru reset rom. Maybe you could try to restore from a nandroid backup or flash a sprint rom. Better to ask in the sprint forum for that
Click to expand...
Click to collapse
Will any of these work? I don't know what a nandroid backup is :L http://www.htc1guru.com/downloads/stock-nandroid-downloads/ and is a RUU a rom? I was never clear on that

RRaczak said:
Will any of these work? I don't know what a nandroid backup is :L http://www.htc1guru.com/downloads/stock-nandroid-downloads/
Click to expand...
Click to collapse
There is no backup for you phone there (.651) and .651 RUU are older version and require s-off.
and is a RUU a rom? I was never clear on that
Click to expand...
Click to collapse
RUU are used to flash the whole phone, Software (rom) + firmware(bootloader, recovery, radio, etc etc).
maybe there are some backup posted in the sprint htc one forum. you can also ask someone to upload their backup for you
not that I don't want to help you, but from there I highly suggest you to ask in the sprint htc one forum.

alray said:
There is no backup for you phone there (.651) and .651 RUU are older version and require s-off.
RUU are used to flash the whole phone, Software (rom) + firmware(bootloader, recovery, radio, etc etc).
maybe there are some backup posted in the sprint htc one forum. you can also ask someone to upload their backup for you
not that I don't want to help you, but from there I highly suggest you to ask in the sprint htc one forum.
Click to expand...
Click to collapse
Thanks for clearing that up for me! I'll try to hunt down one of these nandroid backups. Getting close to a week trying to fix this now and i'm losing hair! lol thanks again for the info

I got a ROM to work, it constantly restarts but i think it will stay on long enough to get an S-Off program to run. I tried doing it a few times but it kept trying to instal HTC MTP Drivers and failing causing the connection to cease of course. I've tried installing HTC Sync to get the drivers and uninstal it but it didn't work. Still kept trying to install the driver. I downloaded the drivers just themselves but the only ones I found came as a .cab and I don't know what to do with that or where to put it. Any ideas?
***I seemed to fix the constant driver problem. Rumrunner pours 8 times and tells me to pray and try again. I tried to do firwater but as soon as it says 'Chugging' It boots me out back to fastboot and stops. I tried Revone and I get Error Code 1 still and trying to fix that error is what caused me all this trouble in the first place so I aint messing with that. I'm using the Viper ROM does that cause an issue?

No ROM, No Recovery, Relocked, Tampered, Security Warning

I've been searching around for a solution to fix my device with all of my attempts failing. I have a HTC One M7 from Telus (Newfoundland, Canada) which is about 3 years old. It's in great condition and has been well taken care of. I had been using CM 12.1 and TWRP right up until a few days ago. My intentions were to bring my phone back to factory settings without any root capabilities as the newest update for Pokémon Go requires you to have an un-rooted device. Obviously my efforts to go back to factory settings were in vain as now my phone is basically one step away from being bricked. I can load up the bootloader just fine and acheive fastboot without any problems although anything beyond there fails everytime (ie. enter recovery mode).
I'm able to do stuff with it using ADB tools via my pc so not all hope is lost just yet. Could anyone provide step by step instructions on how to get the phone back to an untampered state as well as links to the files i'll need to do so? I have yet to find any ROM's for a TELUS M7 as well as the default recovery tools. I keep seeing links to utilities which apparently are a basic one-click-fix though none of them have worked thusfar (my most recent one is called "RUU_M7_UL_K44_SENSE55_MR_TELUS_WWE_4.19.661.8_R_Radio_4T.24.3218.09_10.26.1718.01L_release_351500_signed_2.exe" which seems to work right up until it gets to the HEADER portion where it doesn't move past 5%)
I've since bought a new phone which is an extreme pain to use as, in my opinion, it's a huge downgrade from what i've been using (LG-K121)
Any and all help is muchly appreciated [:=

kayohbe said:
I've been searching around for a solution to fix my device with all of my attempts failing. I have a HTC One M7 from Telus (Newfoundland, Canada) which is about 3 years old. It's in great condition and has been well taken care of. I had been using CM 12.1 and TWRP right up until a few days ago. My intentions were to bring my phone back to factory settings without any root capabilities as the newest update for Pokémon Go requires you to have an un-rooted device. Obviously my efforts to go back to factory settings were in vain as now my phone is basically one step away from being bricked. I can load up the bootloader just fine and acheive fastboot without any problems although anything beyond there fails everytime (ie. enter recovery mode).
I'm able to do stuff with it using ADB tools via my pc so not all hope is lost just yet. Could anyone provide step by step instructions on how to get the phone back to an untampered state as well as links to the files i'll need to do so? I have yet to find any ROM's for a TELUS M7 as well as the default recovery tools. I keep seeing links to utilities which apparently are a basic one-click-fix though none of them have worked thusfar (my most recent one is called "RUU_M7_UL_K44_SENSE55_MR_TELUS_WWE_4.19.661.8_R_Radio_4T.24.3218.09_10.26.1718.01L_release_351500_signed_2.exe" which seems to work right up until it gets to the HEADER portion where it doesn't move past 5%)
I've since bought a new phone which is an extreme pain to use as, in my opinion, it's a huge downgrade from what i've been using (LG-K121)
Any and all help is muchly appreciated [:=
Click to expand...
Click to collapse
Please, post the output of "fastboot getvar all" (don't post your imei and serialno).
Sent from my HTC One using XDA Labs

fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: TELUS001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4266mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-eff4f609
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.127s

I recognize this is my own mistake as a result of being short sighted and not careful enough with my actions. Also, i'm willing to take any amount of time necessary to learn whatever skills may be required to resolve this issue (how to utilize certain tools properly, specific programming languages etc.)

kayohbe said:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: xxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: TELUS001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4266mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-eff4f609
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.127s
Click to expand...
Click to collapse
When a phone is S-ON you can only flash a RUU that is same or newer version than your actual version. Unfortunately your version-main is blank (this is bug caused by an old twrp version) so we can't exactly know the version it was running. The 1.61 hboot version and CID/MID suggest a 7.17.661.?? version. The newest RUU version available is 7.17.661.7
Try to flash it (from this thread: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944)
Use instruction provided at post #1 of that thread to flash the RUU ****make sure to use the fastboot version provided in that thread***.
If your phone was running a newer bersion than that (i.e 7.17.661.52) the RUU won't flash and we'll have to try something else.
Btw did you already relocked your bootloader? If no make sure to reflash the stock recovery over twrp before re-locking.

alray said:
When a phone is S-ON you can only flash a RUU that is same or newer version than your actual version. Unfortunately your version-main is blank (this is bug caused by an old twrp version) so we can't exactly know the version it was running. The 1.61 hboot version and CID/MID suggest a 7.17.661.?? version. The newest RUU version available is 7.17.661.7
Try to flash it (from this thread: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944)
Use instruction provided at post #1 of that thread to flash the RUU ****make sure to use the fastboot version provided in that thread***.
If your phone was running a newer bersion than that (i.e 7.17.661.52) the RUU won't flash and we'll have to try something else.
Btw did you already relocked your bootloader? If no make sure to reflash the stock recovery over twrp before re-locking.
Click to expand...
Click to collapse
Alrighty, just to reiterate before I get into it, you suggested I choose the 7.17.661.7 version correct?

kayohbe said:
Alrighty, just to reiterate before I get into it, you suggested I choose the 7.17.661.7 version correct?
Click to expand...
Click to collapse
Yep try this version first and if it's not working we'll try something else. You'll have to relock your bootloader before flashing the ruu, male sure to flash the stock recovery (linked above) before relocking.
Sent from my HTC One using XDA Labs

alray said:
Yep try this version first and if it's not working we'll try something else. You'll have to relock your bootloader before flashing the ruu, male sure to flash the stock recovery (linked above) before relocking.
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
My Bootloader has already been Relocked, should I be doing something else to get a working recovery on there before I begin flashing the RUU?

kayohbe said:
My Bootloader has already been Relocked, should I be doing something else to get a working recovery on there before I begin flashing the RUU?
Click to expand...
Click to collapse
No its to late, try the RUU.

Seems good [:=
Just finished the process & everything seems to be working just fine - i'm in the middle of the "optimizing apps 189 of 251" (das a lotta bloat lol) stage right now.
Any suggestions on what should be done next?
Also - thank you so friggen much for your help & I apologize for being so noob in these matters

kayohbe said:
Just finished the process & everything seems to be working just fine - i'm in the middle of the "optimizing apps 189 of 251" (das a lotta bloat lol) stage right now.
Any suggestions on what should be done next?
Also - thank you so friggen much for your help & I apologize for being so noob in these matters
Click to expand...
Click to collapse
no problem. Update your phone to the latest version before unlocking and rooting. The latest one is .52

One final question - is there a default recovery on there now that everything is set up and running properly or will I need to dig up a factory recovery, achieve S-OFF & flash it on there?

kayohbe said:
One final question - is there a default recovery on there now that everything is set up and running properly or will I need to dig up a factory recovery, achieve S-OFF & flash it on there?
Click to expand...
Click to collapse
When flashing a RUU, the stock recovery is installed on the phone. The stock recovery is very limited, it can be used to install ota updates, clear cache and factory reset. If you want to make a backup of your whole phone you'll need to unlock your bootloader and flash a custom recovery (preferably TWRP).

alray said:
When flashing a RUU, the stock recovery is installed on the phone. The stock recovery is very limited, it can be used to install ota updates, clear cache and factory reset. If you want to make a backup of your whole phone you'll need to unlock your bootloader and flash a custom recovery (preferably TWRP).
Click to expand...
Click to collapse
My only issue with going back to custom ROM's (which I waaay prefer over stock as stock ROM's are super limited in so many ways) is I will be prevented from playing Pokémon Go as Niantic have recently disallowed such operating systems from running their app altogether. I don't care for using apps which would be considered 'cheating' or 'exploiting' but with a custom ROM i'd be completely forced to stop playing it no matter how I choose to do so (yes it's silly that i'm basing my decision around that one simple game which isn't even all that great as far as Pokémon games go but it's what I do to pass time during my work breaks 6 nights a week).
Until a fail-safe workaround is made for this tiny issue, i'm stuck with Official 5.0.2 (blek!) and Sense - at the very least I can use a custom Launcher but that's about all I can do.

kayohbe said:
My only issue with going back to custom ROM's (which I waaay prefer over stock as stock ROM's are super limited in so many ways) is I will be prevented from playing Pokémon Go as Niantic have recently disallowed such operating systems from running their app altogether. I don't care for using apps which would be considered 'cheating' or 'exploiting' but with a custom ROM i'd be completely forced to stop playing it no matter how I choose to do so (yes it's silly that i'm basing my decision around that one simple game which isn't even all that great as far as Pokémon games go but it's what I do to pass time during my work breaks 6 nights a week).
Until a fail-safe workaround is made for this tiny issue, i'm stuck with Official 5.0.2 (blek!) and Sense - at the very least I can use a custom Launcher but that's about all I can do.
Click to expand...
Click to collapse
I played the game for 2-3 days at launch and it was easy to spoof a fake gps location to cheat. To do that I also had to hide the fact the I was using "mock location" from the developer options using an Xposed module or the game would detect it. I guess its also really easy to hide the fact the you are using a custom rom/root from pokémon go using the same method... Not tried but im sure it can be done.

I assume it was easy prior to the current update - they've cracked down on 'spoof players' about a week or so ago

Help for HTC - M7
Dear Sir
my phone stuck @HTC logo. not booting icant install new OS.
still S-On please help me to solve mobile software issue.
ready for the payment. if your solution success.
=-============================================
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH3AVW904592
(bootloader) imei: 359405054090020
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3952mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
i dont know whether i downloded file corect or not
PN07IMG_M7_UL_L50_SENSE60_MR_HTC_Europe_7.19.401.51_Radio_4T.35.3218.16_10.33Q.1718.01L_release_458803_signed
need step by step instruction

1191 said:
Dear Sir
my phone stuck @HTC logo. not booting icant install new OS.
still S-On please help me to solve mobile software issue.
ready for the payment. if your solution success.
=-============================================
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.51
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH3AVW904592
(bootloader) imei: 359405054090020
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3952mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
i dont know whether i downloded file corect or not
PN07IMG_M7_UL_L50_SENSE60_MR_HTC_Europe_7.19.401.51_Radio_4T.35.3218.16_10.33Q.1718.01L_release_458803_signed
need step by step instruction
Click to expand...
Click to collapse
Yes you've download the right file.
Instructions how to flash: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
(see post #1)