[Q] Z1 wont boot, 3 short vibrations - Xperia Z1 Q&A, Help & Troubleshooting

I have Z1 with latest stock firmware.
Yesterday My phone suddenly went off (could be went to empty battery) and won't start.
If I plug it to changer - screen lights up, shows SONY logo, then charging indicator and screen goes black after like 15s.
Clicking Power button forces phone to vibrate 3 times briefly, with led off. After a few seconds - led goes red, sony logo shows up, charging indicator.
I cant do anything else, without changer I cant even get these 3 vibrates.
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In the past a few times I was unable to start the phone with some chargers, if batter have been emptied, looked like they were too week to provide required current (on of them was 0.7A), but changing chargers usually helped to boot the phone. This time - it doesn't :/
Any ideas?

LukasLT said:
I have Z1 with latest stock firmware.
Yesterday My phone suddenly went off (could be went to empty battery) and won't start.
If I plug it to changer - screen lights up, shows SONY logo, then charging indicator and screen goes black after like 15s.
Clicking Power button forces phone to vibrate 3 times briefly, with led off. After a few seconds - led goes red, sony logo shows up, charging indicator.
I cant do anything else, without changer I cant even get these 3 vibrates.
----
In the past a few times I was unable to start the phone with some chargers, if batter have been emptied, looked like they were too week to provide required current (on of them was 0.7A), but changing chargers usually helped to boot the phone. This time - it doesn't :/
Any ideas?
Click to expand...
Click to collapse
Can you get into flash mode?
Sent from my Xperia Z1 using Tapatalk

Seems like semi brick
Read the gides they are tons of them

Leave it on a mains charger for 24 hours then try again. If that doesn't boot it, then flash a stock FTF or force a software repair on PCComapnion

I'll try to do software repair on PCComapnion. Looks like a good tutorialtalk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Windows/td-p/249946?
Does this 3 short vibrates has some special meaning?
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I just noticed some fog under camera lenses, I have no idea how it got here :/
I've read that back cover is glued to the phone. Is it possible that this glue layer got faulty and let water in because phone was overheating? E.g. playing some games was cousing it to get really hot.

301stSpartan said:
Can you get into flash mode?
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
No.
But I don't know if my phone is off, or just screen is blank. But after pushing off button (the red one next to SIM), holding volume down and plugging to PC - nothing happens.
Sometimes windows tells me that malfunctioned USB device was connected :/

Download flashtool by Androxyde. Search an good ftf and download it into the firmware folder from flashtool. Your phone must be powered off now. Open flashtool and click the lightning icon. Select flashmode and load the firmware. Wait till a new window appears and then press volume down. Hold it and plug in the micro usb cable from your pc to your phone. Flashtool now flashes the firmware and your phone is probably working fine again! Did you have any backups? I often backup my phone to prevent data loss in this kind of situations! Hope this works for you!
Sent from my C6903 using xda app-developers app
Sent from my C6903 using xda app-developers app

LukasLT said:
Does this 3 short vibrates has some special meaning?
Click to expand...
Click to collapse
Yes, it shutting Down. To be sure just keep pushing Volume UP + Power Button and when you will feel 3 vibration then you can be sure the phone is completely off. Hold Volume down and plug into PC, you phone should be recognize in Flashmode.

I took it to warranty service, apparently they had to replace main board :|
As far as they told me, they tried to reinstall software, but it failed.
Now I have Andorid 4.4 (was this already officially released for Z1 wordwide?)

My z1 totalled itself overnight... left on charge overnight and took it off charge and... nothing.. totally dead.. tried everything. . All of the button combinations even the red reset button but nothing. . No lights showing no vibration. . Have had to take it in to Vodafone for a repair.. I really am disappointed with this fone... I wont get it back until at least 6th May!.... wish I had waited for the m8 instead of getting this pile of junk...

Z1 vibrates three times and turns off! TRY THIS!
My friend, it happened with me and in my case I am sure it was caused by water even with the covers closed properly the water goes where it shoud not go. After my phone died I put It to charge and the sony logo appeared and started to charge normaly but when i tried to turn it on the phone would vibrate 3 times and start all over again on the charging screen.
The only solution was to use a hair dryer, First step: take your sim card and memory card out of the device sou the air can circulate better. Now use the hair dryer in the hot mode, becareful not to damage getting it too close to the phone but know that it should get hot enough to vaporize the water inside so it has to get a high temperature.
Move the hair dryer heating all sides of the phone and inside where you opened the covers. I had to do it for a long time to make it work again. the phone is working fine now, just as it was before.
Dont believe sony about been waterproof, it can become an expensive nightmare, only use in water if you really need, many people are having problem even with covers well closed and if you still do it, make sure you don´t press the power or volume buttons under water.
I hope it works for you!!
---------- Post added at 12:12 AM ---------- Previous post was at 12:08 AM ----------
My friend, it happened with me and in my case I am sure it was caused by water even with the covers closed properly the water goes where it shoud not go. After my phone died I put It to charge and the sony logo appeared and started to charge normaly but when i tried to turn it on the phone would vibrate 3 times and start all over again on the charging screen.
The only solution was to use a hair dryer, First step: take your sim card and memory card out of the device sou the air can circulate better. Now use the hair dryer in the hot mode, becareful not to damage getting it too close to the phone but know that it should get hot enough to vaporize the water inside so it has to get a high temperature.
Move the hair dryer heating all sides of the phone and inside where you opened the covers. I had to do it for a long time to make it work again. the phone is working fine now, just as it was before.
Dont believe sony about been waterproof, it can become an expensive nightmare, only use in water if you really need, many people are having problem even with covers well closed and if you still do it, make sure you don´t press the power or volume buttons under water.
I hope it works for you!!

Thanks a lot
Thanks a lot my friend, you save my day and my phone .
Tcheller said:
My friend, it happened with me and in my case I am sure it was caused by water even with the covers closed properly the water goes where it shoud not go. After my phone died I put It to charge and the sony logo appeared and started to charge normaly but when i tried to turn it on the phone would vibrate 3 times and start all over again on the charging screen.
The only solution was to use a hair dryer, First step: take your sim card and memory card out of the device sou the air can circulate better. Now use the hair dryer in the hot mode, becareful not to damage getting it too close to the phone but know that it should get hot enough to vaporize the water inside so it has to get a high temperature.
Move the hair dryer heating all sides of the phone and inside where you opened the covers. I had to do it for a long time to make it work again. the phone is working fine now, just as it was before.
Dont believe sony about been waterproof, it can become an expensive nightmare, only use in water if you really need, many people are having problem even with covers well closed and if you still do it, make sure you don´t press the power or volume buttons under water.
I hope it works for you!!
---------- Post added at 12:12 AM ---------- Previous post was at 12:08 AM ----------
My friend, it happened with me and in my case I am sure it was caused by water even with the covers closed properly the water goes where it shoud not go. After my phone died I put It to charge and the sony logo appeared and started to charge normaly but when i tried to turn it on the phone would vibrate 3 times and start all over again on the charging screen.
The only solution was to use a hair dryer, First step: take your sim card and memory card out of the device sou the air can circulate better. Now use the hair dryer in the hot mode, becareful not to damage getting it too close to the phone but know that it should get hot enough to vaporize the water inside so it has to get a high temperature.
Move the hair dryer heating all sides of the phone and inside where you opened the covers. I had to do it for a long time to make it work again. the phone is working fine now, just as it was before.
Dont believe sony about been waterproof, it can become an expensive nightmare, only use in water if you really need, many people are having problem even with covers well closed and if you still do it, make sure you don´t press the power or volume buttons under water.
I hope it works for you!!
Click to expand...
Click to collapse

Yes! Exactly, at least about the not-really-water-proof part... Happened to my gf's Z1. We left the phone in rice for a whole 24 hours and that did it for us... A little less agressive than the dryer, but same cause/result.
EDIT: grammar

Related

[Q] Water -> Dried -> Stuck on downloading

I know I'm at the bottom of the hole. Here is what happened. I had just washed my room last night and there was a little water on my floor. In the night, my phone dropped from my bed and was lying in the little water left behind for say an hour or two.
It was off and there was nothing I could do to switch it on. I let it dry for seven hours.
When I put in the battery, it goes to "Downloading...Do not turn off Target!!!!"
I have been trying to get out of this by pressing the down volume + power + home button. No luck there.
Now I've read that one should put it in a bag of rice if the phone falls in water. Do I have to still do that?
7 hours is not enough. Leave it off for at least few days (better if a week). It takes a very long time since components inside a phone like galaxy S are all crammed together with very little air flow. You can dry it quickly if you take it apart. If not, leave it inside a moisture absorbent ( i.e Silica gel, rice can be used too ) Take out the battery and stop trying to turn it on , you are only running the risk of damaging it further.
Ok. I've stopped watching the download mode screen. I'm going to put it in rice now. My question being if the download screen is coming - how messed up can my phone be? What are the chances of recovery?
Take a look at this link:
http://www.wikihow.com/Save-a-Wet-Cell-Phone
OP wrote in his first post that nothing he did could turn the phone on, implying that he tried to turn his phone on, which in turn implies that he most likely fired his phone.
Best of luck OP. But it's probably too late already. Hate to be the bearer of bad news. You shouldn't have attempted to turn it on.
Thanks But isnt the download screen a good sign in anyway?
Thanks everyone. I've been to get it back (Almost)
I fixed it. The only problems now are:
1) The volume up button is not working
2) If the phone is switched off and then on, it goes to download mode. I have to connect it to the computer to start it properly.
3) The volume bar comes every 5 minutes.
4) The SD card is not detected.
johnmahahra said:
I fixed it. The only problems now are:
1) The volume up button is not working
2) If the phone is switched off and then on, it goes to download mode. I have to connect it to the computer to start it properly.
3) The volume bar comes every 5 minutes.
4) The SD card is not detected.
Click to expand...
Click to collapse
ur phone is effed up...u should repair it
Sent from my GT-I9000 using XDA App
johnmahahra said:
I fixed it. The only problems now are:
1) The volume up button is not working
2) If the phone is switched off and then on, it goes to download mode. I have to connect it to the computer to start it properly.
3) The volume bar comes every 5 minutes.
4) The SD card is not detected.
Click to expand...
Click to collapse
As someone said on a post above you sdhould have given more time to it.The more you turn it on at the moment the more chances are than something is not going to work later.I suggest you should not put the battery into the phone as there might be water between 2 different voltage circuits and one maybe burned.That will waste you phone for ever.You should just put it in a bug of rice and forget about it for 2-3 days.If the phone is working almost now,then there is a lot of chances it will work fully if its totally dry.

XPeria Z won't turn on and LED doing strange patterns

Hello !
My problem is a bit long to explain, but I'll try to make it short ^^
So, at the beginning, I think the problem is about water resistance, because I put it in water with all the covers closed but when I took it back, the jack's "white thing" turned red and so did the others as well (even if I don't know how it happened).
From that moment, I began to try a lot of things, like charging it, connecting it to the computer, put it in rice during one night, etc... In order to dry it and to see how it's reacting, and here is the differents "states" I noticed:
-when it was charging with the wall charger, the red LED was blinking regularly
-when I connected it to my computer, the red LED turned on, my computer made the connected sound, the LED turned off 2 seconds after, and 10seconds after it went on again with the disconnected sound and the connected sound again and repeating (disconnected - LED on - connected - 2sec - LED off - 10sec)
-it wasn't doing that usually but it did it one time; red LED blinking without any connection to anything ( blinking 2 times every 2 seconds)
-and nothing was happening with the dock
At the moment I'm writing, it's acting a bit different:
-nothing's happening whithout connection
-when charging to the wall charger or the dock, it vibrates 1 time, red LED turning on, waiting 4 seconds, vibrating 3 times pretty fast, then the LED is turning off and it repeats a dozen of seconds right after that. (a bit like that - --- - --- - --- - --- - ---)
-when it's connected to the computer, it's now doing the connected and disconnected sound without stopping just like somebody is playing with the USB
I tried to press any button at any state, but I did'nt noticed anything changing.
I think that's all.
So if you have any idea about what's happening to my phone, please tell me
Thank you !
...
It's water damaged and needs sending for repair. Red LED indicates a hardware error.
There is nothing you can do yourself to repair it.
Sent from my Hudl HT7S3 using Tapatalk 4
So, yesterday, I brought it to a repairer but instantly when he saw that the "little squares" were red, he told me that there's nothing to do, end of discussion.
I came back home a bit sad because I knew I had to buy a new phone but then, this morning, I was in a mood like "I don't give a f***" so I put it in charge and I tried hard with the Power Button, and the Vol+/- when suddendly, I saw the screen blinking during one short moment. Then, I tried again and I finally saw the "Charging screen" but the screen was going on and off. I waited a bit and it turned on by itself, and it went until the PIN-code phase but there again, the screen was turning on and off repeatedly, and, trying hard again with the buttons, I managed to go until the homescreen, but seeing the screen turning on and off again with sometimes the menu to power off the phone/restart/etc... I realised that the real problem was about the buttons ! So I turned it off ( trying to press the button rapidly before the screen do it again) and now I finally understood evrything ! When it was doing the strange patterns with the LED and the vibrations, it was because there is some problem in the contact with the buttons (it was turning on and resetting by itself because of this).
Now that we finally know what the problem is, have you got an idea about how to solve it ? Do you think there is still some water around the buttons and that I should try to dry it again (and how in that case ? Rice ? Hair-dryer ?) ? Or will the buttons stay like that even without water remaining ? In that case, do you have any solution ?
Thanks again !
You can buy all the replacement buttons on ebay if you are confident enough, it seems that you're warranty has been voided by the water so that's out of the question. I would suggest buying a new battery at the same time.
replace the battery ..
S.P.F said:
So, yesterday, I brought it to a repairer but instantly when he saw that the "little squares" were red, he told me that there's nothing to do, end of discussion.
I came back home a bit sad because I knew I had to buy a new phone but then, this morning, I was in a mood like "I don't give a f***" so I put it in charge and I tried hard with the Power Button, and the Vol+/- when suddendly, I saw the screen blinking during one short moment. Then, I tried again and I finally saw the "Charging screen" but the screen was going on and off. I waited a bit and it turned on by itself, and it went until the PIN-code phase but there again, the screen was turning on and off repeatedly, and, trying hard again with the buttons, I managed to go until the homescreen, but seeing the screen turning on and off again with sometimes the menu to power off the phone/restart/etc... I realised that the real problem was about the buttons ! So I turned it off ( trying to press the button rapidly before the screen do it again) and now I finally understood evrything ! When it was doing the strange patterns with the LED and the vibrations, it was because there is some problem in the contact with the buttons (it was turning on and resetting by itself because of this).
Now that we finally know what the problem is, have you got an idea about how to solve it ? Do you think there is still some water around the buttons and that I should try to dry it again (and how in that case ? Rice ? Hair-dryer ?) ? Or will the buttons stay like that even without water remaining ? In that case, do you have any solution ?
Thanks again !
Click to expand...
Click to collapse
How is it now?
S.P.F said:
So, yesterday, I brought it to a repairer but instantly when he saw that the "little squares" were red, he told me that there's nothing to do, end of discussion.
I came back home a bit sad because I knew I had to buy a new phone but then, this morning, I was in a mood like "I don't give a f***" so I put it in charge and I tried hard with the Power Button, and the Vol+/- when suddendly, I saw the screen blinking during one short moment. Then, I tried again and I finally saw the "Charging screen" but the screen was going on and off. I waited a bit and it turned on by itself, and it went until the PIN-code phase but there again, the screen was turning on and off repeatedly, and, trying hard again with the buttons, I managed to go until the homescreen, but seeing the screen turning on and off again with sometimes the menu to power off the phone/restart/etc... I realised that the real problem was about the buttons ! So I turned it off ( trying to press the button rapidly before the screen do it again) and now I finally understood evrything ! When it was doing the strange patterns with the LED and the vibrations, it was because there is some problem in the contact with the buttons (it was turning on and resetting by itself because of this).
Now that we finally know what the problem is, have you got an idea about how to solve it ? Do you think there is still some water around the buttons and that I should try to dry it again (and how in that case ? Rice ? Hair-dryer ?) ? Or will the buttons stay like that even without water remaining ? In that case, do you have any solution ?
Thanks again !
Click to expand...
Click to collapse
yeah i think my problem is buttons too.. after i wash it, with flaps closed tightly, my volume indicator increases automatically and constantly.. and after a while it will take a rest and annoy me again.. my power button doesnt respond too.. until it opened in safe mode.. to cut it short, my phone wont boot and whenever i charge it it vibrates with a pattern 1 short and long stop and 3 short and so on
i think the buttons is pressing power button and volume up by itself when it is charged.. pls help

How i almost killed my phone

So, today i was messing with my phone (SM-G800H) trying to make the gps work to play pokemon go and end up concluding that my gps antenna was broken, i tried to remove the plastic that covers the antenna and had no success, i proceeded to grab my soldering iron and melt the whole plastic thing and accidentally i melted the power button flat cable, i tried to power on my phone to no avail.
I then gone to a nearby tech support, they told me i had melted the screen flat cable and that it would cost too much to fix it as my screen is cracked and it would probably break when they tried to open the phone.
I went home feeling a little helpless, and tried plugging it on the charger, to my surprise the phone turned on and started to charge, i then removed the charger and plugged it back on this time holding the volume up key, i succesfully booted into recovery mode! As my recovery is touch enabled, i could reboot the phone and now it works fine (except the power button).
I am now feeling relieved i didn't break my phone that is quite expensive in my country.
Just had to tell you guys this
Be happy!
what your country? already play pokemon go ?
I tried to root/flash
oh well
May be your phone much costly. Which phone are you using right now?

Redmi 4x Water Damage

I know the following might sound dumb, but just hear me out. I dropped my phone on a bucket of water, at first, everything seems fine. After a few minutes, the phone had shut down, I thought that the battery has only gone low which is why it shut down. I tried starting it of course (I know, that was a bad idea), it showed the Mi logo at first but after that, nothing showed up, I tried resetting the phone by pressing the power button long enough and it vibrated showing signs that it rebooted, but still no display. After that, I think this would be the best thing that I've ever done in my life, I plugged a charger into it. It charged at first, after a few minutes, it vibrated non-stop. Once I have noticed it, I tried long-pressing the power button again in hopes of resetting it. It stopped vibrating thankfully, but it never had booted again. So, that's my story. My question is, which component of my 4x have been damaged? and how much would it cost estimately if I would take it to a service center? Would it be more logical to just buy another phone? I'm asking you guys first as I still can't find time to take it to an expert.
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
uqbah3 said:
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
Click to expand...
Click to collapse
Yeah, I took it to a technician. He said the phone was grounded so he needed to 'unground' it if that is a word.
My redmi 4X also got wet a while ago and stopped working.
I put it in rice for a couple of days and after that opened the phone and cleaned the circuit board with alcohol.
Then it worked again.

Galaxy Note 8 won't turn on or charge!

I have a Galaxy Note 8 model SM-N950F/DS which I bought on the beginning of 2018 from Qatar with UAE FW, yesterday I was talking to my wife through a video call on Facebook Messenger for almost 1 hour, noting that I was calling her everyday since last January as I'm residing in another country for the whole day and never experienced the following problem except the heat one around 1 or 2 times only just lasts for a few seconds to a couple of minutes!
The phone was standing on wooden stand from IKEA Belgium inside a back cover from AUTO FOCUS and the phone is coated by mobile outfitters (these information may help in the over heating issue) and while we were talking the screen freeze and there were a couple of colored lines in a small area in the top quarter of the screen.
I took the phone and found it over heated from the back side at the bottom quarter and not responding with freeze screen, I searched the internet and found that I can restart the device by holding the power button with volume down button, it worked and the device restarted and gave me a black screen with blue blinking LED then I did use again the power button with the volume down button and it worked but turned off after requesting the OS login pin code.
After that I switched it ON and did the same for around more 2 times then stopped working!
I found on the web that I have to connect it to a wall charger via the original charging cable for around 10 minutes and then try the power button with the volume down, it worked and gave me the charging screen with the phone OFF and it was reading something in 20s percentage so I left it until it reached around 44% then tried to power ON the device again and the same thing happened, it gave me the "Galaxy Note 8" logo then asked for the OS boot pin and after I entered the pin it gave me "starting phone..." then stopped!
I tried to leave it again for 10 minutes in the charger and do the power button with the volume down and it gave me the charging screen again!
I left it until it reached 70 or 77% (don't remember exactly) and then tried to switch it on to the boot menu using the power button + Bixby button + volume up button and wiped the cache partition, after wiping that partition the phone restarted and never came up again!
None of the above worked again! Not leaving it charging for 10 minutes then try the power key + volume down key! Not the power + Bixby + volume up! I even found someone connected the charger for seconds then removed it then pressed power + Bixby + volume down and his phone worked, it didn't work to me!
Overall this, the phone isn't warming up when it connected to the charger back! so either it has a full battery or it stopped charging for hardware failure!
I don't know what to do, I almost tried everything and I can't imagine how it can have a hardware malfunction because of the over heating and worked several times after that! As I'm an electronics engineer I faced this before in certain embedded systems boards but it has to stop directly if there's a short circuit or certain damage in the circuitry.
I hope if someone can help regarding this!
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
vash_h said:
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
Thanks for your response, it seems like this is the only way but since that I have to take an appointment because of the current situation of the pandemic and since there still time for this appointment I though to post the problem here may someone discover a solution to try if the problem still software not hardware!
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Ahmed.Talaat said:
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Click to expand...
Click to collapse
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
vash_h said:
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Ahmed.Talaat said:
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Click to expand...
Click to collapse
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
I have a new update, after I left the phone for around 4 hours since our earlier conversation, I tried the combination of power button + volume down + Bixby key, the phone worked and gave me a green screen, when I pressed volume down to cancel and restart it, it didn't restart but gave my a black screen, I connected the charger and it gave me the charging screen with 0% battery!
Could be a battery issue?! The device was OFF, how did it drain the battery without operation?!
vash_h said:
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
It seems like it still working! Now how can I tell there's no hardware issue beside the battery if it's the problem? Should I wait till the service center too or can I confirm with anything else? I'll leave it until reaches 100% and try to switch it ON while the charger plugged in, so it can boot up again easily!
Could it be the power management IC has something wrong? So it can't operate the phone very well?
After the phone reached up to 93%, I tried to switch it ON in Safe mode, but it didn't continue. I tried to open the recovery menu, it stuck in installing updates 3 times, each time it restarts, after that it could enter but without giving me the menu options, instead in the Android console screen it gave me some errors, the first one was that it can't load the recovery menu with no such file or directory between brackets!
To keep all of you updated with the phone's situation, I went today morning to Samsung Service Center and after they tried to operate it, they said the device is acting weird because it login to the OS then shuts off directly and this could be due to either the main board, the battery, or the operating system, but they refused to receive the phone after they knew that it came from outside Europe, so I took it to a 3rd party Service Center and I'm waiting for them to call me after their analysis!
Today the service center called me to pick up the phone and he said it might be the main board nothing else because the system doesn't load to the to the end, so I told him it might be a partial damage in the ROM so there are some corrupted sectors which prevent the system from logging because the loss of some files, he said yes maybe, then I asked him if he opened the phone he said yes, I asked if he noticed any damages in the main board like burns or anything, he said no!

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