Database Develop

[Q] Can't find any firmware updates

Bought my Tab from Singapore back in Nov'10 and as soon as I got home, I immediately updated it to DXJK2 (which was the latest official rom available at that time).
Last week, my friend bought one from a local retailer here in the Philippines. When he showed it to me, I was surprised to learn that it had a newer rom (the unit is not carrier locked) pre-installed. Since both of our units were Asian, I thought there might be a rom update available for my unit as well. So when I got home, I immediately connected my Tab to Kies and, surprise, no update available.
I know that there is an official 2.2.1 update available from samfirmware.com. My question is, how come if there are so many newer roms available, Kies doesnt find any for mine? Im talking bout only official roms here loaded from Kies. I know I can still force it to update with Odin but that kinda defeats the point.

Galaxy S i9000 - Upgrading & KIES - Not happening!

Hey all,
I have a wierd problem - and was wondering if you can help. I have tried searching the forums for a solution - but could not find one (maybe I didn;t look hard enough) - so apologies...
My Galaxy S (GT-I9000) has the following spec:
Firmware - 2.1-Update1
BaseBand - i9000XXJF3
Kernal - 2.6.29 root SE-S602 #2
Build - Eclair
Over time have had the usual problem os on-going lag etc etc. But recently I started having the problem where the built in Media player and You Tube application refused to recognise and play any media. Trying to play DivX file comes back with error message: "Sorry this video cannot be played" - and the same for You Tube. The only solution is to restart the phone.
I tried to connect it to KIES to upgrade but it wouldn't have it - so after speaking to T-Mobile tech(?) ended up doing a factory reset. Now when trying to connect onto KIES - the connection is made but thats it. No indication of upgraded firmware etc etc. This I tried on several computers at work and the same result. Than when I tried on my own computer at home - it came back with the following message:
"This version of the device cannot be updated"
T-mobile have advised its a Samsung problem and have refused to help any further - and Samsung have not replied at all.
Any ideas guys?
Also - will installing Darkys ROM be a good move? Will it retain the TouchWiz UI or will that be blitzed?
Many Thanks guys
~LK~

well kies will only update the firmware you currently have...
example, if your phone is t mobile firmware, then tmobile will have to release a updated version, with their add-ons included, so i dont think its a samsung problem as we are almost upto 2.3.3 never mind 2.2 lol.
if you really want to up date your firmware you are going to have to do this 'unofficially' using www.samfirmware.com - to get the latest firmware release.
if you want to go custom, be sure to read up properly and know the ins and outs incase you have troubles,
the choice of which rom to go for is entirely down to you, we cannot say 'this rom is better than that rom'
so whatever you decide to do, be sure to read the instructions that come with it exactly as they are shown

Hi azzledazzle
I have spoken to t-mobile, and they inform me that they are shipping out 2.2 - and soon to be 2.3. Where the phone is not communicating with KIES or KIES not reporting any new firmware or KIES not updating IS a problem for SAMSUNG and not them. So you see I'm kinda stuck.
I can get the latest Samsung firmware from samfirmware.com but to be honest the long winded procedure of using ODIN etc kinda scares me. I knwo for many this is a simply process, but I don;t want to get it wrong.
Just one question - whats the advantage of having custom over original?
Thanks
~LK~

kies works for a lot of us, so i dont know whats happening where you are
anyway ODIN is relatively simple, providing you follow instrctions, in total there is only about 10 steps and you have nice new firmware
anyway there are many advantages over custom rom / original roms/
custom roms give you more speed, many more features, allow you to customise every feature of the phone and get rid of 'network branded' stuff.
you can also install funky fresh themes and completely revolutionise your device
but there are also downsides, Its possible to brick the phone (this can be fixed 99% of time), you lose your warranty, (this can be replaced by going back to stock) and i cant think of anymore lol
there are more positives than negatives, but it lies down to you..
not every android user runs a custom rom ya know lol

Hahah - so Custom wins
I'm in London - just down south of you...so not sure why KIES is saying that this device cannot be updated???
If I put a custom rom onto the device - would I be able to upgrade it to offical Gingerbread(when it comes out) with ease - or will it pose a problem?
~LK~

no, kies will not detect a custom rom
but however you can flash back to a stock rom and then it will find it

Kies requires two critical components to be in place to update .
One is a later version of the firmware to have been uploaded by the phone provider . In your case TMobile they have uploaded 2.2 or 2.2.1 you can proceed .
TMobile in your post say shipping out does that actually mean its on the servers .
Two Kies requires the correct identification of product code hardware id etc to locate the new TMobile firmware if thats not correct it fails .That usually apply to custom/stock roms .
If you have an untouched TMobile phone and cannot update its nothing to do with Samsung Kies and TMobile are your update path not Samsung .
jje

Hi
Just been on the phone to T-mob...and GAWD my ears burning...but anyway - their "THIRD LINE" support person told me that they do updates OTA, and if my phone is not getting it than there must be somethign wrong with the handset. He has advised me to either visit a local Samsung repair centre to have the phone flashed with the latest firmware or T-mob can do a handset swap...
lets see what the repair centre say - and how long it'll take.
Guys - rather than taking it to teh Repair centre - is flashing a new firmware something I can do? Is it easy?
Many Thanks for all your help.
~LK~

it is somewhat easy providing you take your time and read the instructions 2 - 3 times.
flashing your new firmware will take less than 30mins to download the required software / firmware - read the instructions and flash... it will take longer than this to send it to samsung.
BUT and this is a big BUT (like my gf's ) if you feel confused or scared... DO NOT DO IT, the chances of getting it wrong under pressure is high and if you dont know how to fix a brick, your doomed.
if in doubt..... do nout

[Q] OTA update 4.3 for Singapore handset used in the UK

I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?

spencetj said:
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
Click to expand...
Click to collapse
no u won't lose language english is in the blood of every Rom

Download a uk rom a d flash it with odin if ur afraid of any network issues. Since yur going to update via ota it makes no diff. Ur bootloader will be updated to the knox bootloader. And since you are not going to root it... just use odin to flash official i9305 firmwares. You cant go wrong.
Sent from my GT-I9305 using Tapatalk

Thanks.
hayabusa08 said:
just use odin to flash official i9305 firmwares. You cant go wrong.
Click to expand...
Click to collapse
I hope you are right! I presume flashing the firmware will remove all the apps and data I have put on the phone? Alternatively if I just take the OTA update is it likely to cause any issues or you can't be sure what it will do? And will that also wipe all my current apps and data? I have all the standard stuff backed up but since I haven't rooted there is some app data that can't be backed up, as far as I know.

As i have experienced before... unrooted phones data is not possible to be backed up. Heard of helium but yet to use it. So you may actually find out more about Helium app. Another alternative is you can use Kies to back up data.
Secondly check your gsm and lte bands of your phone and the carrier that ur using in uk. If the carrier supports it then it should not be of any issues with connectivity. Sgp phones are unlocked and usable worldwide. I dont see any issues unless your phone is faulty.
Sent from my GT-I9305 using Tapatalk

[Q] Updating AT&T S4 Active to Android 4.3+

Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff

Cliff666 said:
Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff
Click to expand...
Click to collapse
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.

thisisapoorusernamechoice said:
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.
Click to expand...
Click to collapse
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.

Odin will do it as long as there are full install files for you to use.

Cliff666 said:
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.
Click to expand...
Click to collapse
You need an AT&T SIM card in the phone in order to install AT&T OTA updates. You can't use Kies to update because AT&T won't let Samsung post AT&T firmware on Kies. So your only option is to use Odin and the guide posted above.

S20FE Not Updating since OneUi 3 and Android 11

Hello all.
My S20FE (SM-G780F) has not updated from OneUi 3 and Android 11. It always says that I'm using the latest software. I've tried factory resetting the phone and using Smart Switch to no avail.
I'm in the UK. Never lived anywhere else. I reside here permanently. It's where I bought my phone brand new.
I checked the service provider software version and it says ZT0/ZTO,ZTO/EUX . However, when I use the dialler method to check the same information it says the CSC is BTL3.
I researched and ZTO seems to refer to Brazil. I've never been to Brazil or anywhere in that vicinity so I don't know why it says ZTO as the service provider information.
Could this be why I'm having issues updating? If the phone thinks it's Brazilian then it would stop me updating if I'm in the UK? Is that correct?
Samsung suggested I send it to them to flash the drive but they require a proof of purchase and as I bought the phone over 2 years ago I can't for the life of me find the original order email.
Just for clarification the phone has never been rooted or modded and all software etc is "official." I've looked into flashing the software with Odin. Would I need ro download the update file for the CSC my phone says it is or for the CSC it should be? Do I only download the latest update or would I have to stack them and download all the previous ones my phone missed too?
Please help before I tear my hair out.

flashing the phone yourself with Odin is very easy, there are dozens of YouTube vids to get an idea from. actually downloading the firmware is more difficult.
whoever sold you the phone is who you should be angry at, it obviously wasn't intended for use here. let me know if you want help flashing!

Same thing happened to my Mom's phone (a Galaxy A series device).
Use this guide and manually flash the latest firmware.