This problem came out of nowhere. I have been using the same ROM for several months (version: 3.29.707.0 WWE) and have not installed anything new to the phone. If I slide the phone shut, it loses it's signal (in an area where I have plenty of bars). When I open the comm manager, turn off the phone service, then turn it back on I get the message saying that my SIM card is missing. When I slide the phone open and repeat the process of opening the Comm Manager and turning off the phone service then back on, everything is fine. Does anyone know if this is a hardware or software problem. I am going to re-flash shortly and see if that changes anything.
EDIT: I have just flashed to NGY Professional v1.2 - M2D Fix. Everything works fine when the device is slid open. As soon as I close the phone, it tells me to insert a SIM card. While the phone is open, I started the SIM manager program, it listed all numbers saved to my card. I then slid the phone closed. It kept the numbers displayed until I exited the program. HELP PLEASE!!!!
Kid gloves / TLC
Orflin, I have had similar trouble with my Tilt, but yours seems a bit more well behaved. In my case, the problem was physical. Your problem seems too perfect to not be software or firmware related. At any rate, perhaps my take will help:
Shortly after receiving my Tilt, my device began to intermittently lose power (resulting in a soft reset) or lose signal upon opening the device. I took it to a retail location and a representative was able to reproduce the issue. She then opened the device VERY slowly while pressing firmly on the action. This steady transition allowed the device to function with nary a hiccup until my replacement unit arrived that did not exhibit this annoying behavior.
I recently re-lived this when I decided to purchase an oversized battery with a custom backplate to replace my scorching hot, aging standard battery. Outside warranty, I needed a solution. I discovered that my new battery was ever-so-slightly slimmer in the dimension that forces terminal contact. I used cardstock to increase contact with the springy posts and cleaned the posts. The device now no longer soft resets, loses signal, or corrupts the display on opening. It seems that the jolt of opening the device can exceed the rate of compliance of the springy posts when extended and that this can lead to unpredictable behavior.
Since your device fails when closed instead of open I suggest the following:
1) Clean the battery terminals and the spring posts
2) Pad the compartment on the side opposing the springy posts to increase the force on the posts
3) Clean the underside of the display panel and the remainder of the sliding area
4) Clean the SIM contacts
5) Check and double check the action of the SIM panel (as well as verify power-loss on opening)
6) Retard the sliding action to the best of your ability
7) Power-on the device in the opposite user interface orientation (while open/while closed)
8) Reproduce the issue under unusual gross orientation (use the device upside-down, screen face down)
9) Use the device in a low humidity environment after desiccation
Wish you the best!
Bad electrical contact either on the SIM connector itself (remove SIM, clean and reinsert), or maybe more likely the connections inside the phone between the screen assembly and main body, the connector might have moved a bit.
same problem
I too have this problem recently. I have tried hard resetting the phone, getting a new sim. I will try all of these including flashing a new rom and report back. If anyone has any other ideas PLEASE help.
my symptoms for the doctors of the Kaiser World:
When my phone is slid open and I reset or turn it on phone works as normal and can make calls, receive messages, ect. When I make a call "open" then close the phone or close the phone then make a call it stays on full service until I press call. I get the error message "operation failed" and then "the SIM card is missing" until I slide it open and reset the phone in wireless manager, where it acts normal again with full service.
EDIT: Flashed ROM no difference, same problems
Took apart my whole phone looking for a culprit and to my surprise have found none. The ribbon cable for the sim card (my best guess) seemed to be in very good condition... I am now OFFICIALLY stumped.
Actually, it really sounds to me that this IS a problem with the ribbon.. My sons tilt stated its problems with the same way (except his would only work while it was open). All it takes is one of the copper wires inside the ribbon to break (even just on the inside). If it only works in one position or the other, it woudl be because the 2 end peices get contact then... the ribbon could ahve gotten caught or pinched or something, and that would do this.... Just my opnion...
Even i started facing the same problem. the phone would loose network connectivity and would take few minutes to catch it back. sometimes it would give me SIM CARD missing error. i had to restart the phone to make the SIM CARD detect, but most of the times it would not detect. on slide opening the screen the SIM CARD would get detected 1 out of 50 times. later i gave the phone for HTC authorized service center over there the technician narrowed down the problem to a damaged flex cable which connects the SIM CARD module to the motherboard. will be getting my TILT back from service tomorrow. . will get back tomorrow with the results...
I have this problem too ... but not just when shut.
It's permanent now.
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Update
mukhunthan did you have an update? I am wondering if I should buy a SIM card socket (found it for 50 bucks) or a broken parts tilt off ebay so I also have backup parts but could run into the same problem... Also, if it is not the SIM socket then I would be out 50 bucks. Does anyone have any opinions?
jetblck116 said:
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Click to expand...
Click to collapse
same fix worked for me
update:
bought a brand new SIM card socket and replaced. Turned on the phone, and while it seemed promising, the same thing happened. I have officially given up and want to through the phone across the room (lol) Have tried everything now from the paper to cleaning contacts, a new socket, new SIM, checking connections, ect. I guess I will be calling this one problem a failure. Now I have just purchased a used one off Ebay so I can have the busted one for spare parts (LCD, speaker, styli', batteries, housing, ect).
Thank you all for your input
hi....here is the update.. Got my phone back from the service center with a replaced SIM CARD Flex. It is working now perfectly.
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Gooker1 said:
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Click to expand...
Click to collapse
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life.
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life. After upgrading the flex my phone started acting weird, call would get connected and on audio on ear piece. later upgrading the radio solved the issue.....
Same here
I have the same issue with my tilt.
I have disassembled it and found out that the main flex cable is damaged.
I have bought one at ebay and currently waiting for delivery.
People, as the sim card socket and it's flex are not moving parts, there's no chance it being damaged. The problem is in the main flex cable that connects the mobo and LCD unit.
My damaged flex shows about 5 lines that are damaged, they are cut off.
PS with this problem the microSD slot is also unavailable.
The phone lits up upon inserting the SD but it wont show up in storage.
I wish U luck.
But be sure that I'm right
I'm having the same problem as well... I'm going to try the sticky note procedure and really hope it works. I can't afford to spend $50 on a used phone :'(
has anyone come up with something new? ive just had the same problem, and here in mexico i dont think there are any htc centers...so im pretty much depending on u guys! pleeeeeeeeease lol
have any of you tried a new sim in it as i have found that the sim warp slightly with heat from the phone. I had this problem a while back and simply slightly bent the sim flat again and pushed the two metal runners down slightly to make better contact. Worked for me
My Xperia X1 is currently experiencing problems. The screen no longer lights up!
I started experiencing this problem a while ago, when opening and closing the device.
Day by day everything went from bad to worse and at one point it no longer lit up!
At first I thought there was some kind of screen problem so I bought one new LCD off ebay.
I disassembled my Xperia carefully following a tutorial on youtube.com and replaced the screen. Nothing changed. The screen didn't light up.
The strange thing is that everything else worked! Sound, buttons, vibration etc. all work without a glitch.
I had gave up my hopes of reviving my device and for four long months it simply got dusty. That is, until I found this post :
http://forum.xda-developers.com/showthread.php?t=561151
I opened my device and realised that I have the same problems mentioned in that post.
Thus, in an attempt to solve the issues I opened my phone and took the following pictures.
Please can anybody confirm that I have flex ribbon issues and tell me what I can do to solve this problem once and for all? Can I fix it or do I need a new Xperia flex ribbon?
I can't wait to start using my 'old' device again!
Look like a flex ribbon issue to me. You can fix it by getting a flex ribbon of course. I've had 3 go out on me...thinking about giving up on this phone entirely.
As mentioned in the previous thread re: similar problem, the flex will always be the culprit in any device with slide or flip form factor, not limited to Xperia. Most of the repairs coming in are for flex damage, regardless of the device price and quality.
I had no issues with replaced flexes on Xperia, once installed they serve their life span (albeit short one). It is possible to reinforce the flex, provided your tape is a very fine one, it needs to run in particular place only, e.g. where it is physically rubbed and bent the most.
Hey all, long time reader first time poster regarding troubleshooting. I searched the site and couldn't locate anything regarding this, so I apologize if I fail at research. I have a T-Mobile G1, and the phone very oddly is running perfectly when the keyboard has been exposed but once closed the phone freezes. No touchscreen movement, trackball, camera button, ect; only the power button idles the screen to black. Now at first I got worried but I flipped the keyboard out and it functions perfectly again. I rebooted phone and it is the same case, the G1 start up and rom loading screen will remain frozen unless I slide open keyboard.
Is this a motherboard error? Seeing the touchscreen functions when open I eliminated that, but has this happened to anyone else? Thanks, and sorry for wall of text.
iRidill said:
Hey all, long time reader first time poster regarding troubleshooting. I searched the site and couldn't locate anything regarding this, so I apologize if I fail at research. I have a T-Mobile G1, and the phone very oddly is running perfectly when the keyboard has been exposed but once closed the phone freezes. No touchscreen movement, trackball, camera button, ect; only the power button idles the screen to black. Now at first I got worried but I flipped the keyboard out and it functions perfectly again. I rebooted phone and it is the same case, the G1 start up and rom loading screen will remain frozen unless I slide open keyboard.
Is this a motherboard error? Seeing the touchscreen functions when open I eliminated that, but has this happened to anyone else? Thanks, and sorry for wall of text.
Click to expand...
Click to collapse
Boot into recovery and see if the trackball works in there. If it does, then its simply a firmware issue and a full wipe should fix it. If it's not, then you probably dropped the phone or something and there is probably some sort of cable disconected/brocken inside the phone.
I completed a full wipe and am experiencing the same problems. I take very good care with my phone and was dropped once months back by someone bumping into me. Would it be possible for myself to self serve the phone and make sure all wires are secure? Or is it possibly anything else?
I have the same issue I've taken the phone apart along with many other G1s and have never seen this problem. I used this phone for almost 6 months lent it to a friend for a week and now it does this. So my guess is it's the flex cable between the screen and keyboard or would it have to do with the motherboard do you think?
I'm taking it apart as we speak I'll post what I find.
Did you have any luck, PlatinumMOTO?
Hey what's up guys.
I recently purchased a new camera module for my M7 hoping to fix the purple camera issue. Headsup, it didn't fix it. Opening up the phone wasn't all THAT hard. Granted it is harder than your galaxy S5 (that's what she said). but with a little bit of patience and the right tools, it can be done without damaging the phone.
So my issue now is, Wifi is technically working. the signal just sucks. And I haven't been able to pinpoint which spring contact leads to the back housing (which acts as an antenna). Any ideas?
Hello Guys. My problem is like this. Yesterday morning My S4 Active was functioning well but suddenly the screen went off and all the other things worked. I tough removing the battery and putting back on was going to resolve my problem but it does not. All other things seems to work well. The phone rings, vibrates, and led works. I opened the phone and cleaned all contacts and elements on the board with an electronic cleaner and a small brush. Not the first time I opened a phone. I want to know has anyone else has experienced this issue. What must be wrong with this phone. Is something wrong with the screen or there must be something with the board? Can i try anything to repair the screen. It seems like the screen is not getting power. Thank you