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Hi All,
I tried switching off my phone but it is stuck at the shutting down screen and is unresponsive!! How do I reset it?
Thanks!!
EDIT: Well I held the power-off button and the volume up simultaneously for 5 seconds and that did the trick! LOL
batman_112 said:
Hi All,
I tried switching off my phone but it is stuck at the shutting down screen and is unresponsive!! How do I reset it?
Thanks!!
EDIT: Well I held the power-ff button and the volume up simultaneously for 5 seconds and that did the trick! LOL
Click to expand...
Click to collapse
LOL it just happened to me also like 20 minutes ago.
tried power off, nothing, tried power off + vol up and bingo.. that moment of WTF?
Sent from my Xperia T
tumult said:
LOL it just happened to me also like 20 minutes ago.
tried power off, nothing, tried power off + vol up and bingo.. that moment of WTF?
Sent from my Xperia T
Click to expand...
Click to collapse
Yeah, it was a WTF moment!!
I know you've solved the issue but to keep everything in line all cries for help or questions belong in Q&A not General, I even made a thread about it
It also helps being here so when people also have this issue and thinking of posting their question about it here they'll see it.
Thanks
AvRS
So just want a bit of clarification,im pretty set on gettin this device just have a question since we cant remove the battery...
the way to hard shut down the device is to press power button and volume up ??
I'm scared of not being able to hard shut down ( in any stage of the boot for example) with no battery
thanks in advance for the clarification, hope i posted in the good thread
cheers
fredastere said:
So just want a bit of clarification,im pretty set on gettin this device just have a question since we cant remove the battery...
the way to hard shut down the device is to press power button and volume up ??
I'm scared of not being able to hard shut down ( in any stage of the boot for example) with no battery
thanks in advance for the clarification, hope i posted in the good thread
cheers
Click to expand...
Click to collapse
Yes.
What if my phone is a motorola? What do I do..?
Whenever my tablet is opened and i press the power button one time it shuts down.It also happens when i leave it for a some time open alone (until the black screen comes).To open it i have to keep holding the power button 10 seconds.I can go to the TWRP(Team Win Recovery Project) but i don't know what to do. Is there any way to fix this?
firasjavid said:
Whenever my tablet is opened and i press the power button one time it shuts down.It also happens when i leave it for a some time open alone (until the black screen comes).To open it i have to keep holding the power button 10 seconds.I can go to the TWRP(Team Win Recovery Project) but i don't know what to do. Is there any way to fix this?
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Click to collapse
Me too, someone please help
Bowsa2511 said:
Me too, someone please help
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Click to collapse
Since you have a similar thread in the KF1 forums, my question to you both is; What device do you have? (software version?)
soupmagnet said:
Since you have a similar thread in the KF1 forums, my question to you both is; What device do you have? (software version?)
Click to expand...
Click to collapse
KF 1st gen, but I just bumped here to see if it was a common problem.
Got a Moto G 2014 from WIND Mobile last week. Allowed updates to go through, finished at 4.4.4. Switched to ART assuming it would improve performance. It did not, and I had an issue where every time I boot up it would optimize every app. This made bootup take about 10 minutes. I decided to troubleshoot I would switch back to Dalvik. Began switch to Dalvik with 80% remaining battery. During the runtime switch, it booted up fine. I decided to power it off and then back on again and watch the bootup process as a test just to make sure everything was now fine.
Now, it doesn't respond when I try to power it on. No backlight, nothing on screen, no vibrate, nothing. Holding power and volume down does nothing. Holding power for 120 seconds (something I read online) does nothing.
I would appreciate any help I can get with this from anyone who has faced this issue.
Hold power and vol down to power up in bootloader mode and do a factory reset
danieliop said:
Hold power and vol down to power up in bootloader mode and do a factory reset
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Click to collapse
Holding power and volume down does not respond either. I've tried holding both down for as long as 120 seconds and no luck.
Oh, damn. Plugging the USB does something?
danieliop said:
Oh, damn. Plugging the USB does something?
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Click to collapse
Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
matt0401 said:
Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
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Click to collapse
That's really weird. Try to get it replaced, as it seems to be dead.
matt0401 said:
Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
Click to expand...
Click to collapse
Yeah that's my next step. Doesn't give me a lot of confidence in this phone. I think anyone planning on trying ART before the Android 5.0 update should beware. Make sure they've backed up their important data and are able to return their phone for replacement, because what triggered this bricking for me was switching back from ART to Dalvik. I made no changes to the bootloader, ROM, etc. This was completely stock.
Thanks for replying!
Re-Flash!
matt0401 said:
Got a Moto G 2014 from WIND Mobile last week. Allowed updates to go through, finished at 4.4.4. Switched to ART assuming it would improve performance. It did not, and I had an issue where every time I boot up it would optimize every app. This made bootup take about 10 minutes. I decided to troubleshoot I would switch back to Dalvik. Began switch to Dalvik with 80% remaining battery. During the runtime switch, it booted up fine. I decided to power it off and then back on again and watch the bootup process as a test just to make sure everything was now fine.
Now, it doesn't respond when I try to power it on. No backlight, nothing on screen, no vibrate, nothing. Holding power and volume down does nothing. Holding power for 120 seconds (something I read online) does nothing.
I would appreciate any help I can get with this from anyone who has faced this issue.
Click to expand...
Click to collapse
I believe you're gonna have to re-flash your device. Are you able to enter the boot loader? if yes, then re-flash the device with Stock firmware using ADB. Search the forums for instructions or reply and I'll post them myself. Do post your Device Model also.
KrishnaSagar said:
I believe you're gonna have to re-flash your device. Are you able to enter the boot loader? if yes, then re-flash the device with Stock firmware using ADB. Search the forums for instructions or reply and I'll post them myself. Do post your Device Model also.
Click to expand...
Click to collapse
It's actually already completely stock. I made no changes to it, besides enabling developer options and changing the runtime to ART (and then back to Dalvik). Model number is XT1064.
matt0401 said:
It's actually already completely stock. I made no changes to it.
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I know, but since it ain't booting up, you have to re-flash the stock firmware.
KrishnaSagar said:
I know, but since it ain't booting up, you have to re-flash the stock firmware.
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Sorry about the confusion, that does make sense. By accessing the boot loader, are you referring to the menu you reach when you hold power and volume down as you power on the phone? If not, what do you mean by accessing the boot loader?
Yep
matt0401 said:
Sorry about the confusion, that does make sense. By accessing the boot loader, are you referring to the menu you reach when you hold power and volume down as you power on the phone? If not, what do you mean by accessing the boot loader?
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Click to collapse
Yes. Thats the boot loader menu.
KrishnaSagar said:
Yes. Thats the boot loader menu.
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Okay. So I have no access to that at all. Power and volume down doesn't do anything. Windows seems to recognize it somehow, I hear the device-plugged-in sound, but the device manager doesn't seem to show it listed. I'm guessing I don't have any options left for fixing this, so I'm going to bring it back and see if I can get it replaced on the spot or begin an RMA process.
Try this! All credit goes to Falcon G
matt0401 said:
Okay. So I have no access to that at all. Power and volume down doesn't do anything. Windows seems to recognize it somehow, I hear the device-plugged-in sound, but the device manager doesn't seem to show it listed. I'm guessing I don't have any options left for fixing this, so I'm going to bring it back and see if I can get it replaced on the spot or begin an RMA process.
Click to expand...
Click to collapse
This may just be your lucky day! Falcon G has posted a guide on how to unbrick Hard Bricked devices.
Follow this guide: http://forum.xda-developers.com/mot...rick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
Cheerio!!
First connect your charger to phone and leave it for 2-3 hr may be your battery is dead. Same thing happen to a member of my whatsapp group now his phone is perfect
KrishnaSagar said:
This may just be your lucky day! Falcon G has posted a guide on how to unbrick Hard Bricked devices.
Follow this guide: http://forum.xda-developers.com/mot...rick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
Cheerio!!
Click to expand...
Click to collapse
vikasb32 said:
First connect your charger to phone and leave it for 2-3 hr may be your battery is dead. Same thing happen to a member of my whatsapp group now his phone is perfect
Click to expand...
Click to collapse
For anyone interested in some followup, I went to WIND to see if it could be replaced. They refused to replace it, because there were a few scuff marks around the edge from when I dropped it the night I got it. I went home and called Motorola tech support to look into an RMA. They had me go through the troubleshooting steps. This involved me plugging it back into the charger (now it's been unplugged from my charger all day because I brought it with me for returning). Looks like leaving it unplugged for a while to let the battery discharge did the trick. This time, when I plugged it into the charger, the white LED came on, and I got the white screen with the battery indicator. It was fine.
Here's hoping I don't run into that again.
Hi everyone!!
Today, I woke up, and noticed that my Moto G 2nd Gen is died.
Honestly.. i don't understood what happened exactly. My phone was absolutely clean, no rom, no hacks, no strange apps, NOTHING!
Absolutely genuine and with just a few (famous) apps, like Tapatalk, Skype, Facebook etc..
Someone maybe knows what problem is it? Hope to receive help..
THANK YOU.
If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution
Duck86 said:
If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution
Click to expand...
Click to collapse
Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'
DjMatrix619 said:
Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'
Click to expand...
Click to collapse
Does a charging symbol come up on it when you plug it in?
Duck86 said:
Does a charging symbol come up on it when you plug it in?
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Click to collapse
No. No symbols, no leds. Nothing. :/
DjMatrix619 said:
No. No symbols, no leds. Nothing. :/
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Click to collapse
Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?
Duck86 said:
Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?
Click to expand...
Click to collapse
Nope!
DjMatrix619 said:
Nope!
Click to expand...
Click to collapse
Sounds like it is a hardware issue so. You'll have to send it back
Fantastic!
DjMatrix619 said:
Fantastic!
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Click to collapse
You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.
have seen it happen several times.
This fixes most of the time
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.
Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.
Notes:
The forced restart or reboot will not delete any Data on your phone.
If completing the 7-10 second Reset does not recover normal functionality of the device, then press and hold the Power Button for a full 120 seconds while connected to a charger.
Click to expand...
Click to collapse
it is from Moto suport site...
DjMatrix619 said:
Fantastic!
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Click to collapse
Maybe warranty is applicable even in other country , even after your shift to abroad
Tel864 said:
You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.
Click to expand...
Click to collapse
No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?
DjMatrix619 said:
No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?
Click to expand...
Click to collapse
This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps
Plug it into a computer
Plug it in to a computer and tell us what happens. Does it start installing device drivers?
aseef17 said:
This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps
Click to expand...
Click to collapse
Mine still doesn't work, but now everytime i connect it to a power supply, the led turn on for 10/20 secs! (better than nothing! My hope is coming back to me! )
ianian said:
Plug it in to a computer and tell us what happens. Does it start installing device drivers?
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Click to collapse
Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.
DjMatrix619 said:
Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.
Click to expand...
Click to collapse
Go to start -> run -> devmgmt.msc
Tell me what device it shows as.
ianian said:
Go to start -> run -> devmgmt.msc
Tell me what device it shows as.
Click to expand...
Click to collapse
Seems there's nothing new.. I can't find it.
Same thing happened to my brother's phone it went dead when it battery got completely empty and i tried every thing to make it work again but everything failed & the last thing i did was i bringed it to service center and then service center guy just opened the phone removed the battery and re-inserted it and voila phone became active again but he warned me to not let my phone's battery go down less than 10% or i will face the same issue again...i advice u 2 do same thing what i did and good luck for your phone
bringed it to service center and then service center guy just opened the phone removed the battery
Click to expand...
Click to collapse
The battery in the Moto G 2nd Gen is not removable.
So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Is your phone the developer edition?
Sent from my Samsung Galaxy Tab 4 8" model using Tapatalk
gullbert said:
So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Click to expand...
Click to collapse
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I've tried that several times. Definitely can't get into bootloader mode.
plugin to charger.... what do you see
sumon511 said:
plugin to charger.... what do you see
Click to expand...
Click to collapse
absolutely nothing.
Hold the power button as well as both the volume buttons all together.
Does it do?
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
in that case,are you sure your charger/data cable is ok? also try connecting it to your computer with cable.do you see any device in computer? if its complete dead,then i see no hope
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
JulesJam said:
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
Click to expand...
Click to collapse
His warranty is void unless it's a dev edition
adity said:
His warranty is void unless it's a dev edition
Click to expand...
Click to collapse
Depends on the state - in many states in the US, a manufacturer cannot void a warranty if the product failure/defect has nothing to do with why the manufacturer wants to void the warranty.
Since unlocking a bootloader has nothing to do with a battery failure, in those states where the law is as I stated above, Motorola cannot void the warranty. Now the average Joe may not know this and may not know how to sue Motorola if they won't honor the warranty, but if you do know this and do know how to file a small claims case against Motorola, then you would win in those states.
So it is not across the board true that you void your warranty if you unlock your bootloader and don't have a dev ed. It depends on the state and what is wrong with your phone.
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Lamarrotems said:
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Click to expand...
Click to collapse
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
JulesJam said:
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
Click to expand...
Click to collapse
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Lamarrotems said:
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Click to expand...
Click to collapse
Anyone had any experience with RDSLite or MotoFlasher? Haven't been able to get either to work, been trying for a couple hours. Any hlep would be GREATLY Appreciated - I am a poor grad student!
Younex said:
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
Click to expand...
Click to collapse
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Travisdroidx2 said:
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
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Click to collapse
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
KidJoe said:
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
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Click to collapse
Good point. I have the old gnex. I just always used fastboot. Never read about anyone using Odin the whole time I used it. Always learn something new!
Same thing just happened to me. It was displaying blue "unlock..." then just froze. Absolutely nothing, just a black screen. Can't get into any bootloader or recovery. I really hope this phone is not totally screwed now. Any of you guys have any luck?