Consultation, htc m7 no signal 3G . Help - One (M7) Q&A, Help & Troubleshooting

Hello everyone. I have a pretty serious problem with my phone, buy a htc m7 one online, I noticed that the bands supported are those of my country (argentina), to put the sim card cell recognizes perfectly 2G network, I can make calls and surf with edge, but to force the phone to 3g networks not only captures signal. Probe set the APN, but I had no solution. I want to know if there is any solution to the problem, the only thing I did is plug the phone in fastboot to get the data I'm going to leave.
HTC ONE M7 801e
Model: PN07110
FCC ID: NM8PN07110
ANDROID: 4.4.2
HTC SENSE: 6.0
VERSION DE SOFTWARE: 5.11.401.10
NIVEL API 6.20
BANDA BASE: 4T.27.3218.14_10.33C.1718.01L
VERSION BOOTLOADER: 1.57
PRODUCT:m7_ul
platform: HBOOT-8064
modelid: PN071****
CIDNUM: 11111111
Thanks.

Help please.

Related

Not registering on GSM Network

Im Using HTC One, 32 GB Unlocked version bought from HTC store
The phone is not connecting to any mobile network. I have tried multiple SIM's on the phone (the SIM's are working on other devices)
I have flashed the latest radio : 4A.14.3250.13 and im running trickdroid ROM & I have tried ARHD too.
I have tried re-flashing the radio & roms but to no avail. The phone recognises that i have inserted a SIM, but it does not register on the network.
I have tried searching for mobile networks manually, but it does not show any network.
Appreciate any suggestions or Help
The phone details is as follows:
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.1540.3
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT34GW914317
(bootloader) imei: 354439059xxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0712000
(bootloader) cidnum: BS_US001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4123mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
x017in said:
Im Using HTC One, 32 GB Unlocked version bought from HTC store
The phone is not connecting to any mobile network. I have tried multiple SIM's on the phone (the SIM's are working on other devices)
I have flashed the latest radio : 4A.14.3250.13 and im running trickdroid ROM & I have tried ARHD too.
I have tried re-flashing the radio & roms but to no avail. The phone recognises that i have inserted a SIM, but it does not register on the network.
I have tried searching for mobile networks manually, but it does not show any network.
Appreciate any suggestions or Help
Click to expand...
Click to collapse
My radio says 4!.14.3250.15_10.34.1150.02L. You are in USA like me so shouldn't mine be the latest radio?? Maybe a call to T-Mobile can fix it?? Did you use the sim that came with the phone? You have to use that one and call T-Mobile to activate it.
frodoboy said:
My radio says 4!.14.3250.15_10.34.1150.02L. You are in USA like me so shouldn't mine be the latest radio?? Maybe a call to T-Mobile can fix it?? Did you use the sim that came with the phone? You have to use that one and call T-Mobile to activate it.
Click to expand...
Click to collapse
i flashed the radio you mentioned. Yet same problem!
\
Im in India, i got this phone over swappa, so i havent tried USA sims. I do have a ATT sim here, but the phone doesnt recognise it either. Did the seller screwed me over with a non working phone?
x017in said:
i flashed the radio you mentioned. Yet same problem!
\
Im in India, i got this phone over swappa, so i havent tried USA sims. I do have a ATT sim here, but the phone doesnt recognise it either. Did the seller screwed me over with a non working phone?
Click to expand...
Click to collapse
Is your phone actually unlocked? Try unlocking it again, if not warranty time...
You need to be sim unlocked for other sims to work.
reNeglect said:
Is your phone even unlocked?
Click to expand...
Click to collapse
yep it is. As you can see from the 2nd post :
(bootloader) modelid: PN0712000
(bootloader) cidnum: BS_US001 - This is the USA unlocked version, not T-Mob or ATT.
Also suppose the phone is locked, it would throw a menu to unlock the sim when i insert a New SIM? - it doesn't, so its surely unlocked
coupetastic-droid said:
You need to be sim unlocked for other sims to work.
Click to expand...
Click to collapse
Yep, i agree, and by the above detail : (bootloader) modelid: PN0712000
(bootloader) cidnum: BS_US001
i can say its surely unlocked. If it was tmob, or ATT the CID would be different. Also ATT would have a logo behind it, which my phone doesnt.
I have searched forums and i have found that CID - BS_US001 refers to USA developer unlocked version.
Any more ideas guys ? Pls help
Sent from my HTC One
BUMMMP...
Try calling HTC Tech support, let's see what they have to say? Or perhaps go down there?
Have you tried a reset from stock recovery? Try ruu using your phone proper ruu and then reset it from settings or adb reboot recovery. I had a similar problem with my droid dna, phone not connecting to 3g network, I did everything, this was the only thing that fixed it.
Sent from my HTC One using xda premium
flashing RUU as we speak. Fingers crossed
Flashed RUU. Phone working normally
MODs pls close thread
x017in said:
MODs pls close thread
Click to expand...
Click to collapse
They should not. This thread would be useful for someone in your same situation in the future.
Sent from my HTC One using xda premium

[Q] Lost 3G on 900mhz band after bootloader unlock

I'm from Venezuela, I have an HTC M7 bought one used internationally released version, here in Venezuela there are three operators, movilnet, digitel and movistar, the phone uses 3g in the 3 operators. A few days ago I start to unlock the bootloader and change the recovery installing ClockworkMod, up here all right, install as I say forums and tutorials, restarting the phone all the same, but when looking for networks I listed 3 operators. Movistar 2G and 3G, 2G and 3G movilnet, DIGITEL 2G and 3G does not appear the digitel ..... got lost, Will unlocking bootloader made ​​me lose 3g? and no apn settings or the network just stopped recognizing the cel 3g digitel which is 900 mhz .... I appreciate your help and solution
NOTE: I commented that I install original RUU of m7 u_l and the phone stay as factory, but the 3g on the 900 mhz it is not taking that could have happened to the equipment, if the grab 3g 3 operators?
Jhonrex said:
I'm from Venezuela, I have an HTC M7 bought one used internationally released version, here in Venezuela there are three operators, movilnet, digitel and movistar, the phone uses 3g in the 3 operators. A few days ago I start to unlock the bootloader and change the recovery installing ClockworkMod, up here all right, install as I say forums and tutorials, restarting the phone all the same, but when looking for networks I listed 3 operators. Movistar 2G and 3G, 2G and 3G movilnet, DIGITEL 2G and 3G does not appear the digitel ..... got lost, Will unlocking bootloader made ​​me lose 3g? and no apn settings or the network just stopped recognizing the cel 3g digitel which is 900 mhz .... I appreciate your help and solution
NOTE: I commented that I install original RUU of m7 u_l and the phone stay as factory, but the 3g on the 900 mhz it is not taking that could have happened to the equipment, if the grab 3g 3 operators?
Click to expand...
Click to collapse
Fist dial *#*#4636#*#* to open the test menu of your phone. Select ''phone info'' tab and make sure preferred networkd type is set to ''GMS/WCDMA/LTE auto''. Then check if your apn match your operator information. You can delete and create a new apn if needed.
alray said:
Fist dial *#*#4636#*#* to open the test menu of your phone. Select ''phone info'' tab and make sure preferred networkd type is set to ''GMS/WCDMA/LTE auto''. Then check if your apn match your operator information. You can delete and create a new apn if needed.
Click to expand...
Click to collapse
I had already tried that, but still does not work me. What else do you recommend I do?
let me see
Jhonrex said:
I had already tried that, but still does not work me. What else do you recommend I do?
Click to expand...
Click to collapse
ok let me see i'm from venezuela too and i haven't that problem, i'm s-off, unlocked bootloader, and hboot 1.55, which one is your HTC ONE version? m7_ul or m7_u? u unlocked ur bootloader with htcdev?, do you flash a custom rom?
edulaffont said:
ok let me see i'm from venezuela too and i haven't that problem, i'm s-off, unlocked bootloader, and hboot 1.55, which one is your HTC ONE version? m7_ul or m7_u? u unlocked ur bootloader with htcdev?, do you flash a custom rom?
Click to expand...
Click to collapse
I have the HTC One M7_ul, the bootloader is unlocked (with htc dev) and... Yes... I flash a custom rom
m7_ul
Jhonrex said:
I have the HTC One M7_ul, the bootloader is unlocked (with htc dev) and... Yes... I flash a custom rom
Click to expand...
Click to collapse
M7_ul is lte versión most probably is that phone is a at&t unlocked versión trust me i'm sure if u bought thru mercadolibre.com and that versión doesn't support 3g/3.5g digitel band with a custom or a stock ROM will be The same, i buyed The m7_u factory unlocked cuz' that
edulaffont said:
M7_ul is lte versión most probably is that phone is a at&t unlocked versión trust me i'm sure if u bought thru mercadolibre.com and that versión doesn't support 3g/3.5g digitel band with a custom or a stock ROM will be The same, i buyed The m7_u factory unlocked cuz' that
Click to expand...
Click to collapse
Hi, the phone is m7 ul bought at amazon, 802e, is Lte and worked in 900
Please, help.
Hi everyone, i'm the OP of the post.
i'm waking this old thread because... I didn't solve the problem yet.
Anyone can help me? How the 900 Mhz frequency has lost after unlocking bootloader? Please help guys... it's frustrating can't use a fast internet in the phone. Thanks in advance...
Little Snevil said:
Hi everyone, i'm the OP of the post.
Click to expand...
Click to collapse
So why are you using 2 different accounts on xda?
14. Create only ONE User Account
You are allowed ONE User Account at XDA-Developers. If you create additional accounts, Moderators will disable them and your original account may also be disabled or infracted.
Click to expand...
Click to collapse
http://forum.xda-developers.com/announcement.php?a=81
If you are really the OP of this thread, this mean you were using 2 different accounts at the same time for at least 3 months
Little Snevil joined xda Feb 11, 2014
Jhonrex's last posted May 22, 2014
alray said:
So why are you using 2 different accounts on xda?
http://forum.xda-developers.com/announcement.php?a=81
If you are really the OP of this thread, this mean you were using 2 different accounts at the same time for at least 3 months
Little Snevil joined xda Feb 11, 2014
Jhonrex's last posted May 22, 2014
Click to expand...
Click to collapse
Yes, I know, but that account is an account of a friend who did me the favor of posting the problem when I could not. The account is not mine, the case of the problem, yes.
Little Snevil said:
Yes, I know, but that account is an account of a friend who did me the favor of posting the problem when I could not. The account is not mine, the case of the problem, yes.
Click to expand...
Click to collapse
ok I understand
so you said you lost 3g after unlocking the bootloader and flashing a custom rom? Have you tried to restore the phone back to stock?
can you post the output of "fastboot getvar all" minus your IMEI and SERIALNO please
alray said:
ok I understand
so you said you lost 3g after unlocking the bootloader and flashing a custom rom? Have you tried to restore the phone back to stock?
Click to expand...
Click to collapse
After unlocking the bootloader only, after that I realized I had lost the 900 Mhz band, then I changed the ROM to see if it solved, and nothing, I changed Radios, and nothing, I used several Ruu's, and nothing. I'm stuck on this.
I tried to lock the bootloader again, and it said "Relocked", that not solve my problem, so that i'm looking to set this on "Locked", to see if a miracle occurs.
Little Snevil said:
After unlocking the bootloader only, after that I realized I had lost the 900 Ghz band, then I changed the ROM to see if it solved, and nothing, I changed Radios, and nothing, I used several Ruu's, and nothing. I'm stuck on this.
I tried to lock the bootloader again, and it said "Relocked", that not solve my problem, so that i'm looking to set this on "Locked", to see if a miracle occurs.
Click to expand...
Click to collapse
unlocking the bootloader will not disable radio bands are you sure you were getting 3g from that carrier before you have unlocked the bootloader? Are you sure your carrier frequencies are compatible with the M7?
see above post (edited) waiting for you getvar
alray said:
unlocking the bootloader will not disable radio bands are you sure you were getting 3g from that carrier before you have unlocked the bootloader? Are you sure your carrier frequencies are compatible with the M7?
see above post (edited) waiting for you getvar
Click to expand...
Click to collapse
I am quite sure! Before unlocking the bootloader was 4 months with my phone and I used to have 3G (OH +) with my carrier.
---------- Post added at 07:47 PM ---------- Previous post was at 06:59 PM ----------
alray said:
waiting for you getvar
Click to expand...
Click to collapse
version: 0.5
version-bootloader: 1.57.0000
version-baseband: 4T.29.3218.08
version-cpld: None
version-microp: None
version-main: 6.09.401.5
version-misc: PVT SHIP S-OFF
serialno: xxxxxxxxxxxxx
imei: xxxxxxxxxxxxxxxxx
meid: 00000000000000
product: m7_ul
platform: HBOOT-8064
modelid: PN0710000
cidnum: HTC__304
battery-status: good
battery-voltage: 4009mV
partition-layout: Generic
security: off
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: dirty-6d8a0b9b
hbootpreupdate: 11
gencheckpt: 0
Here is.
Little Snevil said:
I am quite sure! Before unlocking the bootloader was 4 months with my phone and I used to have 3G (OH +) with my carrier.
---------- Post added at 07:47 PM ---------- Previous post was at 06:59 PM ----------
version: 0.5
version-bootloader: 1.57.0000
version-baseband: 4T.29.3218.08
version-cpld: None
version-microp: None
version-main: 6.09.401.5
version-misc: PVT SHIP S-OFF
serialno: xxxxxxxxxxxxx
imei: xxxxxxxxxxxxxxxxx
meid: 00000000000000
product: m7_ul
platform: HBOOT-8064
modelid: PN0710000
cidnum: HTC__304
battery-status: good
battery-voltage: 4009mV
partition-layout: Generic
security: off
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: dirty-6d8a0b9b
hbootpreupdate: 11
gencheckpt: 0
Here is.
Click to expand...
Click to collapse
what are your carrier frequencies?
alray said:
what are your carrier frequencies?
Click to expand...
Click to collapse
GSM/GPRS/EDGE in 900/1800Mhz.
3G/HSPA+ in 900Mhz.
4G/LTE in 1800Mhz.
Little Snevil said:
GSM/GPRS/EDGE in 900/1800Mhz.
3G/HSPA+ in 900Mhz.
4G/LTE in 1800Mhz.
Click to expand...
Click to collapse
900/1800 Mhz should be supported, I dont know why but your issue is not related to an unlocked bootloader I'm 100% sure.
What is your apn?
alray said:
900/1800 Mhz should be supported, I dont know why but your issue is not related to an unlocked bootloader I'm 100% sure.
What is your apn?
Click to expand...
Click to collapse
My Apn are ok, is the same as it was before the problem.
So if the issue is not the bootloader, What caused the problem? Any hardware failure?
There any method you can recommend me to take?
Little Snevil said:
My Apn are ok, is the same as it was before the problem.
Click to expand...
Click to collapse
If you don't want to share what is your apn, I can't help you more.
So if the issue is not the bootloader, What caused the problem? Any hardware failure?
Click to expand...
Click to collapse
Maybe, I don't think so.
There any method you can recommend me to take?
Click to expand...
Click to collapse
Go to your carrier and check with them that your device is set correctly to work on their network. You should also try different radio versions.
good luck
APN
alray said:
If you don't want to share what is your apn, I can't help you more.
Click to expand...
Click to collapse
Here's my APN:
Name: Digitel WEB
APN: gprsweb.digitel.ve
Proxy: Not defined
Port: Nor defined
User name: Not defined
Password: Not defined
Server: Not defined
MMSC: Not defined
Proxy MMS: Not Defined
Port MMS: Not defined
MMS Protocol: WAP 2.0
MCC: 734
MNC: 02
Authentication Type: Not defined
APN Type: default, hipri, dun, supl
Connection type: unspecified
Sorry for not answering right away, and thanks for your interest.

[Q] Htc one dual Sim brick

I have HTC One Dual SIM 802w China ver. MID & CID:
modelid: PN0771000
cidnum: HTCCN703
I used rumrunner to S_Off but failed then I used Moonshine also failed but now it shows Tampered but the phone now never boot into system it freeze when the On the start screen and the startup melody is working but the screen never change and all i can do is to boot into bootloader, fastboot
Please help is my phone is brick

[Q] Can't change PRL/min/mdn

Hi
I'm trying to change my PRL, number and min and they dont seem to stick on DFS, cdma workshop or cdma term.
My phone data is:
bootloader 1.56
baseband: 1.00.20.0626
main: 1.31.651.2
modelid: PN0720000
cidnum: spcs_001
android 4.4.2
htc sense 5.5
software version 4.06.651.4
PRL show 0000
phone number unknown
imsi 11111111110111
do you guys have a clue why?
ozzman_g7 said:
Hi
I'm trying to change my PRL, number and min and they dont seem to stick on DFS, cdma workshop or cdma term.
My phone data is:
bootloader 1.56
baseband: 1.00.20.0626
main: 1.31.651.2
modelid: PN0720000
cidnum: spcs_001
android 4.4.2
htc sense 5.5
software version 4.06.651.4
PRL show 0000
phone number unknown
imsi 11111111110111
do you guys have a clue why?
Click to expand...
Click to collapse
That's a pretty old version.
You might want to first back everything up and completely factory reset your device (THIS WILL WIPE INTERNAL STORAGE TOO!) by following this.

802d cid HTC__038

kindly provide me ruu for
m7cdwg
my os is 6.15.720.4
Credit to uploader: http://www.mediafire.com/download/kpxg0acbfltcp3b/PN07IMG_M7C_DWG_K443_SENSE60_MR_hTC_Asia_India_6.15.720.4_Radio_1237.28.35.0516_NV_NVMFG_India_4.21_09B_release_391798_signed+by+jamesjerss.zip
M7C_DWG 802d
MID & CID:
modelid: PN0751000
cidnum: HTC_38
I hope the RUU is good, for me I only trust what xda approve as being good. I haven't seen this RUU in xda, so flash it on your own risk & inform us about the result if you don't mind so we inform @shwetkprabhat to update the M7 Dual SIM collection thread

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