Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!
Let your conscious be your guide
Sent from my SM-N900A using Tapatalk
The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.
jerrycoffman45 said:
Let your conscious be your guide
Sent from my SM-N900A using Tapatalk
Click to expand...
Click to collapse
ptgptg said:
The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.
Click to expand...
Click to collapse
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
Click to expand...
Click to collapse
All they want back is the phone. Send the phone. Nothing else.
jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
Click to expand...
Click to collapse
There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.
jdmsohc22 said:
Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!
Click to expand...
Click to collapse
Thet happened tome and they told me accesories were not required... so just send the phone.
Just send the phone. Keep the pen, battery and back cover.
Delakit said:
All they want back is the phone. Send the phone. Nothing else.
Click to expand...
Click to collapse
SladeZero said:
There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.
Click to expand...
Click to collapse
torreon901 said:
Thet happened tome and they told me accesories were not required... so just send the phone.
Click to expand...
Click to collapse
lacz713 said:
Just send the phone. Keep the pen, battery and back cover.
Click to expand...
Click to collapse
Haha sounds like they're only getting the phone back if you ask me.. I just called and asked a rep and he said they don't care about anything but the phone anyways..!! WINNING..!! Thanks guys..!
Related
lets say you have all you stuff all pass worded with the apps you got the lock screen up. even the contact owner app to tell you call or email some one. so you think ur fone is fully protected right. oh and you have your wheres my droid app....i find your fone and just wipe it. i got a new fone fresh os ready for me to sign up and use your service.
thats what i think if i lost my fone. so is there an app out dere that can prevent/password home+power my fone and so no one can sell/use it?
Not yet...but you could ask cyanogen to implement a password-protected wipe feature? Plus just call your carrier and tell them to disable your IMEI number...phone will become useless
It doesnt really matter if the person uses the stolen phone, if they cant they'll just chuck it. Either way you're left without a phone...
AdrianK said:
It doesnt really matter if the person uses the stolen phone, if they cant they'll just chuck it. Either way you're left without a phone...
Click to expand...
Click to collapse
If i found a g1 that doesnt seem damaged, i would never just throw it away. I would either sell it to some idiot or if i feel like i want maybe return it.
alritewhadeva said:
Not yet...but you could ask cyanogen to implement a password-protected wipe feature?
Click to expand...
Click to collapse
If this was implemented and the hard-spl was still on the device then the recovery image could be replaced allowing password-free flashing again
there is app that allerts you if someone puts another SIM card in you phone and it does work I tried it. SIM card checker
madunix said:
If i found a g1 that doesnt seem damaged, i would never just throw it away. I would either sell it to some idiot or if i feel like i want maybe return it.
Click to expand...
Click to collapse
Yeah, my point was that password protecting the phone so it can't be reflashed doesn't help the victim, they are still without a phone. Tbh it sounds like more trouble than good to password protect the SPL and recovery. What if you forgot the password yourself?
SIM card checker sounds good, but again that's useless unless it gives you some kind of information that could help you recovery the phone.
sorry to bump. but i wasnt home. okay so yeah we should have something to protect the recovery. also i would be happy, if a person went thru all that trouble to take my fone. thinking alright i can wipe it and sell it. then boom the recovery is pass worded. the sim checker app would not work. because they can just wipe your fone.
to the person. can i really call tmo and tell them my imei # to disable my fone?
so lets see, out of the million or so G1 owners in the US alone, how many of them actually know how to download, rename, and flash a rom? judging by the number of people who post ridiculous questions like "OMG I just renamed the rom i downloaded update.zip.zip and now it wont install! IS MY PHONE BRICKED?!", I'd venture to guess that not many people are going to go through all the trouble.
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
kusotare said:
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
Click to expand...
Click to collapse
$50?!?!?!? WTF?
My girl dropped her first G1 in the toilet and lost her replacement. Each time Asurion charged her $150 deductable.
Whos your insurance provider? Maybe we need to move to Colorado...
kusotare said:
so lets see, out of the million or so G1 owners in the US alone, how many of them actually know how to download, rename, and flash a rom? judging by the number of people who post ridiculous questions like "OMG I just renamed the rom i downloaded update.zip.zip and now it wont install! IS MY PHONE BRICKED?!", I'd venture to guess that not many people are going to go through all the trouble.
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
Click to expand...
Click to collapse
Agree 100%.
oneG said:
$50?!?!?!? WTF?
My girl dropped her first G1 in the toilet and lost her replacement. Each time Asurion charged her $150 deductable.
Whos your insurance provider? Maybe we need to move to Colorado...
Click to expand...
Click to collapse
What would you say if I got my replacement for free after dropping it.
supremeteam256 said:
What would you say if I got my replacement for free after dropping it.
Click to expand...
Click to collapse
i got a free replacement also. my first g1 was dropped twice and i bricked it.
supremeteam256 said:
What would you say if I got my replacement for free after dropping it.
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Click to collapse
i would say...great minds think alike or at least know how to cook up a good story.
I also dropped...er...threw it across the street in my drunken rage ignited by said lady...
I called TMO on her phone and told em it was a hardware issue: g1 just stop working....They had me troubleshoot, found i was still in warranty and sent me my replacement, absolutly free.
The warranty however doesnt cover water damage and she admited it was self inflicted thus, she was ineligible for warranty replacement and insurance was the only life saver.
oneG said:
i would say...great minds think alike or at least know how to cook up a good story.
I also dropped...er...threw it across the street in my drunken rage ignited by said lady...
Click to expand...
Click to collapse
lol...........................
If I flash back to stock rom, will they be able to tell that I have flashed other roms?
I'm considering trying to get a replacement due to random shut downs. My work has me on call and sometimes I pick up my phone and I don't know how long it's been off. My employees often text me important stuff from the job. So this is important to me.
So will they be able to tell?
Nope, make sure to master clear and then get the JH7 update to be sure.
cappysw10 said:
Nope, make sure to master clear and then get the JH7 update to be sure.
Click to expand...
Click to collapse
Agreed.
Though I suggest you hold out for another week or two and have them replace it for the Inspire. I'm going to do that soon, and speak to their 'Android specialists' about it.
Two things I don't like about that phone are the size (it's huge) and the lcd screen. I don't think I could go to an lcd after using samoled.
Plus, how would that work. I have a 2 year commitment with this phone, how could I trade for that one. I'm well past my trial period.
did you buy phone insurance? u coulda always just drop the phone and bust the screen.
if not, flash back to stock and the n00bs in the store wont know the difference. however, if you are well past your trial period, att is gonna send you to samsung more than likely. at least that is what they tried to do with me. my first captivate shut down every time i got a text message.
If you're insisting on switching phones, contact warranty and they'll send you another one. After they've sent you two Captivates, you are within your rights to ask for a different make and model. If they don't comply just ask for the Resolutions team, and they'll help you out.
thank you all
bms231 said:
did you buy phone insurance? u coulda always just drop the phone and bust the screen.
Click to expand...
Click to collapse
Because insurance fraud is always a good idea (purposely breaking your phone is insurance fraud FYI).
yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.
task650 said:
yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.
Click to expand...
Click to collapse
They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App
-Kevlar- said:
They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Last time i checked they did but eeh if it work for him it works...
Ok, So, I found this girl on my local face book and she sold me a Nexus 6 that has a shattered screen for 50$ I couldn't pass up the deal and I did contact Motorola who said that they would replace the screen for 175$ So, I am getting a great deal. The kicker is that I have no clue if it is reported stolen or what. She let me come to her house and assured me it wasn't and that she just didn't have the money to pay the 175$ for the insurance. Anyways, what do you guys think? should I send it in to Motorola? Can they keep the phone if there is something shady going on with it? It is from T Mobile from what she said. But I didn't get anything but the phone. I do have some sign of life. I just plugged it in and a green light came on up top but I have no screen action. The screen is shattered but the rest of it is in excellent condition.
As of now I have the One Plus One and I am debating on which phone is the keeper if everything does work out with it. Is there anyone else coming from the OPO who has an opinion of the 2 phones?
Any advise on my situation is highly appreciated!
Motorola won't keep it, they're not the mobile phone police.
With that said, who is this idiot girl? Why on earth would she sell a $650 phone, even with a crack screen for $50?
That's sounds shady if you ask me. Check the IMEI online and see if it might be black listed. If nothing cones out its at least worth fixing because that's a steal.
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Also T-Mobile will black list phones if they aren't gift l bought out right and the account holder doesn't pay for it.
Even with a crack screen and bad IMEI number it's still worth more then the $50 he paid for it.
Pilz said:
That's sounds shady if you ask me. Check the IMEI online and see if it might be black listed. If nothing cones out its at least worth fixing because that's a steal.
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Also T-Mobile will black list phones if they aren't gift l bought out right and the account holder doesn't pay for it.
Click to expand...
Click to collapse
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
I just ran through a teardown of the N6, and it doesn't appear as if there are any stickers on the inside that would list the IMEI on the inside of the device. It would seem that the only way to know for sure would be to take the gamble on having the screen fixed.
Personally I'd get it repaired and take the gamble. It is very suspicious that she didn't give you the included box, if she did buy it what good would she have by keeping the box?
$50 is not that bad and the repair cost isn't too bad either. Take the gamble and see what happens.
Sent from my Nexus 6 using Tapatalk
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
Repair it because its worth the risk. Worst case she senario you will need a new imei but we aren't allow to discuss pushing new imei numbers to black listed phones on XDA but a quick google search could help you should you need it.
What's her Facebook? I'll help you check it out.
Sent from my Nexus 6 using Tapatalk
SilentO said:
What's her Facebook? I'll help you check it out.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That doesn't even seem relevant....
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
Andowsdan said:
I just ran through a teardown of the N6, and it doesn't appear as if there are any stickers on the inside that would list the IMEI on the inside of the device. It would seem that the only way to know for sure would be to take the gamble on having the screen fixed.
Click to expand...
Click to collapse
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
PaisanNYC said:
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
Click to expand...
Click to collapse
Son of a gun. I didn't even think of that. Only phone I've ever seen it there on before was the iPhone 4/4s. Well, that should solve OP's issue.
rayandreas said:
I don't know why she would do it but I do know a good deal when I see it. LOL! The digitizer isn't working so there is no way for me to get an IMEI # unless I open the back? I hate to invest in the new screen and it be blacklisted. Does anyone know if the IMEI # is located in the device if I took the back cover off? I don't know of another way to check unless I go ahead and fork over the $ for the new screen.
Click to expand...
Click to collapse
I believe you can find the IMEI on the SIM card tray. She should have provided the payment receipt so you could prove it wasn't stolen.
PaisanNYC said:
Grab a magnifying glass, and look at the sim card tray.
https://support.google.com/googleplay/answer/3333000?hl=en
Click to expand...
Click to collapse
This, then go to http://swappa.com/esn and check the IMEI.
Well, Great news so far. I checked the IMEI # from the tray and it came back legit. So, I am winning so far! Thanks for all of the advise from everyone.
Now, I need to decide if I want to keep the Nexus over my OPO. I love my OPO but have been having an itchy finger to get the N6...We shall see!
Thanks again everyone!
DUDE!!! I have to share this...I called Motorola and told them that I got the phone from someone who didn't want to pay the insurance to fix it. They ran the IMEI # and I pre paid 175$ on a credit card and they sent me a new nexus 6 in the box with everything! Unopened!!! All I have to do is send the old phone back within a few days and I have just gotten a new N6 for 225$!!!Ya baby!!!
I couldn't honestly decide on what phone to keep between the Oneplus one and the N6 so I posted both on Craigslist and I said the first one that sold is the one I will get rid of and keep the other. Within 15 minutes of my post someone bought my One plus 1. So, fate has it that I have an N6! Now time to get this puppy flashed and dialed in. Thanks again !
rayandreas said:
DUDE!!! I have to share this...I called Motorola and told them that I got the phone from someone who didn't want to pay the insurance to fix it. They ran the IMEI # and I pre paid 175$ on a credit card and they sent me a new nexus 6 in the box with everything! Unopened!!! All I have to do is send the old phone back within a few days and I have just gotten a new N6 for 225$!!!Ya baby!!!
I couldn't honestly decide on what phone to keep between the Oneplus one and the N6 so I posted both on Craigslist and I said the first one that sold is the one I will get rid of and keep the other. Within 15 minutes of my post someone bought my One plus 1. So, fate has it that I have an N6! Now time to get this puppy flashed and dialed in. Thanks again !
Click to expand...
Click to collapse
I came from a OnePlus One, you won't regret it. Yeah the N6 is more wide but you'll get used to it, once you use the N6 you'll wonder why every other phone wasn't wide to begin with. OnePlus One does have better battery life but thats not to say that the N6 can't survive a full day without charging.
But congratulations, nice to see Motorola's customer service is quite nice.
zephiK said:
I came from a OnePlus One, you won't regret it. Yeah the N6 is more wide but you'll get used to it, once you use the N6 you'll wonder why every other phone wasn't wide to begin with. OnePlus One does have better battery life but thats not to say that the N6 can't survive a full day without charging.
But congratulations, nice to see Motorola's customer service is quite nice.
Click to expand...
Click to collapse
Yes sir! I remember you! You helped me in the very beginning when I first got my opo. I was stuck and you helped pull me out of a bind. Good man, good man.
Well, I am loving the N6 so far. I have had the N5 so this is going to be fun. Time to start digging in and seeing what this puppy can do.
I had the OnePlus One and loved it but the N6 is better
rayandreas said:
Ok, So, I found this girl on my local face book and she sold me a Nexus 6 that has a shattered screen for 50$ I couldn't pass up the deal and I did contact Motorola who said that they would replace the screen for 175$ So, I am getting a great deal. The kicker is that I have no clue if it is reported stolen or what. She let me come to her house and assured me it wasn't and that she just didn't have the money to pay the 175$ for the insurance. Anyways, what do you guys think? should I send it in to Motorola? Can they keep the phone if there is something shady going on with it? It is from T Mobile from what she said. But I didn't get anything but the phone. I do have some sign of life. I just plugged it in and a green light came on up top but I have no screen action. The screen is shattered but the rest of it is in excellent condition.
As of now I have the One Plus One and I am debating on which phone is the keeper if everything does work out with it. Is there anyone else coming from the OPO who has an opinion of the 2 phones?
Any advise on my situation is highly appreciated!
Click to expand...
Click to collapse
My N6 is rooted and I'm running the Franco kernel for better battery life but once it's replaced the 4K AMOLED screen alone is a big difference.
rayandreas said:
Yes sir! I remember you! You helped me in the very beginning when I first got my opo. I was stuck and you helped pull me out of a bind. Good man, good man.
Well, I am loving the N6 so far. I have had the N5 so this is going to be fun. Time to start digging in and seeing what this puppy can do.
Click to expand...
Click to collapse
Yeah your name sounds pretty familiar. I missed the Nexus community and it felt more true to "AOSP" as OPO ROMs/kernels heavily relied upon CM as they had a number of device specific code/commits.
I'm glad you're enjoying the device, a lot of N5 -> OPO -> N6 converts. I probably will skip on the OnePlus Two (or whatever its called).
I made my own custom ROM if you wanted to give it a try, if not then no bad feelings
Hey guys i bought my N6 in mid December if im not mistaken and lately i have been having issues with the screen where half of it freezes and cant be used.what i am wondering is am i screwed here with a faulty unit or should i still be able to get a replacement from google since its been like two months now.I have no idea how their warranty works which is why i ask to see if anybody can chime in on this.thanks for any help.
oOuzzielOo said:
Hey guys i bought my N6 in mid December if im not mistaken and lately i have been having issues with the screen where half of it freezes and cant be used.what i am wondering is am i screwed here with a faulty unit or should i still be able to get a replacement from google since its been like two months now.I have no idea how their warranty works which is why i ask to see if anybody can chime in on this.thanks for any help.
Click to expand...
Click to collapse
I think you should contact Google's customer assistant for it. As far as I know Google provide a Free Replacement of the device within a year except any physical damage. I might wrong but nothing harms to give it a try And best of luck in replacing your device
Correct except they will replace for any reason in first year, including water or physical damage.
Thanks for the replys guys,i already got in touch with them and they made the ticket and everything but i am pretty much screwed anyway cause they put a temporary hold on funds in my account for the new device they send me until they receive the defective one.And i dont have the moneybfor it right now so preety much a wasted rma ticket.i will try and see if they let me send them the defective one first and then they send me the new one,so the whole funds freezing can be avoided.I hope they allow it.
crowbarman said:
Correct except they will replace for any reason in first year, including water or physical damage.
Click to expand...
Click to collapse
Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)
cpufrost said:
Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)
Click to expand...
Click to collapse
I hope you're knocking with your fist and not your phone
rootSU said:
I hope you're knocking with your fist and not your phone
Click to expand...
Click to collapse
Yes of course!
http://www.youtube.com/watch?v=rb5dEtNIKZk
cpufrost said:
Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)
Click to expand...
Click to collapse
It's not advertised, but yeah, that's supposedly been the trend. I've heard it's limited to 1 device. It's something they did with the Nexus 5 as well.
http://bgr.com/2014/12/03/nexus-6-free-replacement-program/
:crying:
Hey guys,
Totally depressed over here. So I save and save and save and BOOM, Im the proud owner of a Nexus 6. I hit up Swappa because Ive had good dealings with solid dudes there in the past. I got my phone on Friday after work. It was described on Swappa as Mint, and on the exterior it was just that Mint I turned it on with SIM in and ready to fall in love. What I got was a device that everytime the screen times out, or you are done for a minute and hit the power button, if it sits idle for more than 5-10 min its basically dead to the world, google voice, manual hitting the power button, plugging in the charger, NOTHING....The only way, and I mean the ONLY way I can get it to turn back on is to hold the power button for like 20 or 30 seconds and then it turns on. I tried to contact the dude I got it from about it and he just said I am full of S**t and it worked perfect when he sent it to me. He said basically screw you. Took a LOT of hard a** work to save up to get this phone man and It looks like Im hit. Do any of you guys have any clues or a godsent solution to this hell? I need yalls help. Im totally at a loss for why this is happening.
electrojas said:
:crying:
Hey guys,
Totally depressed over here. So I save and save and save and BOOM, Im the proud owner of a Nexus 6. I hit up Swappa because Ive had good dealings with solid dudes there in the past. I got my phone on Friday after work. It was described on Swappa as Mint, and on the exterior it was just that Mint I turned it on with SIM in and ready to fall in love. What I got was a device that everytime the screen times out, or you are done for a minute and hit the power button, if it sits idle for more than 5-10 min its basically dead to the world, google voice, manual hitting the power button, plugging in the charger, NOTHING....The only way, and I mean the ONLY way I can get it to turn back on is to hold the power button for like 20 or 30 seconds and then it turns on. I tried to contact the dude I got it from about it and he just said I am full of S**t and it worked perfect when he sent it to me. He said basically screw you. Took a LOT of hard a** work to save up to get this phone man and It looks like Im hit. Do any of you guys have any clues or a godsent solution to this hell? I need yalls help. Im totally at a loss for why this is happening.
Click to expand...
Click to collapse
You definitely need to contact swappa and let them know. That should be your first step.
Evolution_Tech said:
You definitely need to contact swappa and let them know. That should be your first step.
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They won't do anything unfortunately. His better option is to go through PayPal.
Sent from my Nexus 6 using XDA Free mobile app
Go through PayPal and Swappa. And leave a negative review on him. Make sure you keep records of all interactions with him as proof.
---------- Post added at 07:46 PM ---------- Previous post was at 07:45 PM ----------
Or, you could try flashing the stock firmware. But it will be tedious with the phone acting like that. I'd personally want my money back.
Swappa believe it or not told me, work it out with him. I qued them in on every message I sent him and they just replied well sorry you couldnt work it out. I am actually surprised that as buyer seller protected they shout about over there all they really do is make sure the esn isnt smashed. they dont help resolve issues like this at all. His ad clearly stated no returns unless not as advertised. he advertised mint, so any of you here know exactly what that means. He told me to take a video of the phone actually doing it, and in the next sentence said it was working perfect when he shipped it. Wheres his video to prove that? Even Swappa lets a guy go down in flames huh? This Item is not as described if it locks up. Its not "Functions Flawlessly" as they advertised. sorry this isnt the place for this. It took me a long time to come up with the money he just stole from me
That really sucks man, sorry to hear about your problem. try going into bootloader and like said flashing stock firmware, hopefully that'll fix it.
Mint means perfect. Flash stock, if the same problem exists, its faulty and not mint.
When I sold my first nexus 6, the initial install was all wacky. I assumed it was from using custom Roms and android m on the phone. Flashed a few more times and factory reset and it was good as new.
Same thing happen with note 4 and lg g3 before shipping.
Sent from my Nexus 6 using Tapatalk
electrojas said:
Swappa believe it or not told me, work it out with him. I qued them in on every message I sent him and they just replied well sorry you couldnt work it out. I am actually surprised that as buyer seller protected they shout about over there all they really do is make sure the esn isnt smashed. they dont help resolve issues like this at all. His ad clearly stated no returns unless not as advertised. he advertised mint, so any of you here know exactly what that means. He told me to take a video of the phone actually doing it, and in the next sentence said it was working perfect when he shipped it. Wheres his video to prove that? Even Swappa lets a guy go down in flames huh? This Item is not as described if it locks up. Its not "Functions Flawlessly" as they advertised. sorry this isnt the place for this. It took me a long time to come up with the money he just stole from me
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As previously advised, open a PayPal case. "Device Significantly Not As Described". You will get your money back. PayPal nearly always sides with the buyer.
Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.
electrojas said:
Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.
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I don't believe PayPal would deny your claim for removing the screen protector, in an effort to try to solve the problem. IMHO.
Sounds software related. Download and install factory sysimage, then factory wipe, and see how that goes.
Flash another rom or factory most likely should work
hi
Start it in bootloader then select QCOM test that. for me it has been the solution to all errors.
electrojas said:
Doing a lot of research, I had heard of people who had glass screen savers that screwed up their proximity sensor. This phone does have one, but I am in a situation where I can't really take it off because let's say it doesn't fix the issue and I do get granted a refund, then I'm screwed because I have to return it the same way I got it.
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Well i had a proximity issue when i had my screen replaced but flashed back to android version 5.0.1 and the issue is totally gone. Try reverting back to 5.0.1
Thanks everyone for being so helpful. Yesterday I had been hoping and praying for the best. And the screen completely went dark with wierd lines and dots and finally just doesn't come on at all no matter what I do. It's gone. No bringing it back now. Totally bummed. PayPal said they will open a case and it's gonna be like 10 days before anything else happens cause this bum wouldn't refund my money. You guys are really awesome for jumpin out there to help me so much. I'm poor as heck so what sucks is it took me 2 months of saving every penny just to get scammed. Now all I have is my work phone and I'll probably get in trouble for using it for this. Lol life is crappy sometimes. Peace community
eMMC failure... That douche did scam you and he did it hard. Hope you get it sorted.
There is no way this slime ball didnt know what was up with that phone. Too bad too. I just hope I get my money back
Dang I'm sorry this happened to you man, that really sucks from reading this. I hope Paypal sorts everything out for you and you get your money back.
graydiggy said:
eMMC failure... That douche did scam you and he did it hard. Hope you get it sorted.
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What is eMMC? I don't think I've heard of that. If I cant get my money back I wonder how much it would cost to repair. I'm probably screwed there too. I bet it's more to fix than to buy a different phone. Too bad honesty is like the tooth fairy these days, because I don't think I'll ever buy another used phone and I know there's good ones out there. By the time I save up enough to do that again Nexus 6 will be 100 bucks