Database Develop

Broken Camera Glass

I was jogging and fell wearing my watch. The camera glass shattered. Anyone know a way to fix it? The camera still works, just broken camera glass. Also just know if you fall wearing this thing, you can potentially break your little bone in your wrist with the speaker part of the watch. Just FYI. Also, I haven't found anything on the Web about broken gear cameras, anyone had this happen to them?

WOW that looks Nasty !!!!
Cannot see if you will be able to replace just the Glass your best bet might be to see if Samsung can sell just the strap, I imagine the camera is a sealed unit with the Glass glued on.
You are the first i have heard of that has done this

Somebody in the forum here has pictures of the camera disassembled. Looked pretty easy. You might be able to just take that little piece of glass and have a thin piece of glass or plexi cut to size. Then just glue it into place.

Mine broke the second day i had it
i called samsung and it will cost me $70 to send it to them to repair it
i dont even know how i broke mine - i dont remember even bumping it

Best Buy warranty
Sent from my SAMSUNG-SM-N900A using Tapatalk

Mi|enko said:
Somebody in the forum here has pictures of the camera disassembled. Looked pretty easy. You might be able to just take that little piece of glass and have a thin piece of glass or plexi cut to size. Then just glue it into place.
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Can you post the forum link? My search won't work for some reason. Thanks.

yopiggy said:
Can you post the forum link? My search won't work for some reason. Thanks.
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Google search still worked. lol Here's the link:
http://forum.xda-developers.com/showthread.php?t=2518592

Fix
I contacted a Samsung repair center in Plano Texas and they told me they could order me a new band. They will replace the band for $45. Going on tuesday. Hopefully they are correct.

Found a first case of a cracked back side

https://translate.google.com/transl...ny-xperia-z3-ja-z3-compact&edit-text=&act=url (original: http://kiip.ee/arvustus-sony-xperia-z3-ja-z3-compact/ )
One long and "clean" crack. According to the review(er), the crack happened inexplicably; they did some tests with water and dust/sand, but no drop tests.
It makes me wonder if the Z3C has significant overheating issues. It could be that the excessive heat from 4k recording induces a temperature shock to the glass if it is exposed to cold water shortly after.
Looking at the direction of the crack, it's unlikely that it's the result of "pocket flex"

No don't tell me that! Now I feel like I certainly need a case.

wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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Since the review doesn't mention anything about an impact to the glass, if it is indeed due to overheating, then a case would likely only increase the risk of cracking.
One possibility is that it happened during 4k video recording, since that's the one activity that makes the phone heat up the most.

But of course, there is also still the possibility that something went wrong during the tempering procedure of the glass back panel of this particular unit. Or maybe the sand test made some micro scratches and caused a weakness? We just can't know for sure.

wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603

Yeah so avoid 4k unless you really need to record it. It seems like several Z2 owners have been experiencing cracked screens. Some were lucky and able to get theirs replaced under Sony warranty but some others aren't. Found that the warranty reviewers would often blame it on the owner for damaging it. I'm just worried that if this is a common issue, we would have to pay for repairs.

Dsteppa said:
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
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While using a case is generally a good idea, it would actually - as I said earlier - increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
And for a phone of which one of its main features is its beautiful design, it's kind of a shame if you must hide that design 24/7 in a case.

degraaff said:
While using a case is generally a good idea, it would - as mentioned in above - only increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
Also, for a phone of which one of its main features is its beautiful design, it is kind of a shame if you have to hide that design 24/7 with a case.
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Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603

Dsteppa said:
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
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Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.

degraaff said:
Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
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Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?

Dsteppa said:
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
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Right. Well then it would be best to use one of these cases with holes in them, for not increasing the risk of cracking from heat.
I suppose that the good thing about a glass back is that, unless it is very wet, it actually "sticks" to your skin much more than any matte plastic back, so the risk of dropping is lower which compensates for its fragility. I tested this by holding my phone (xperia acro s with a soft-touch plastic back) backwards. When I put the phone on my hand with the display facing down, I can hold my hand in a much steeper angle and the phone will only start to slide off very slowly. But if I put the phone on my hand with the plastic back facing down, it will very quickly slide off at a 45 degree angle.

What is the Z3C back made from?

SenK9 said:
What is the Z3C back made from?
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Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"

degraaff said:
Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
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Since the Xperia Z, people are wondering what kind of glass it is, Sony never said what it is and just referred to it as tempered glass.

Its probably just regular ass glass haha

maybe put THIS on and the risk would be greatly reduced?

ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
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The rhino shield is a perfect impact protection but I doubt it will protect the glass when the temperature chances too quickly.
Sent with my Xiaomi MI2 with Tapatalk Pro

ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
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Well, went through the reviews on Amazon and found -though generally good- somewhat mixed feedback, especially when it comes down to durability. My current Xperia M is equipped with a regular screen protector foil and it did not need any replacement since about a year. But what really keeps me off is the price of some 25$ (front) or 29$ (front and back) Rhino is calling, so one can get 10+ regular foils for that.
Anyhow, my new Z3C (hope it'll be shipped sooner ) will immediatly be foiled and secured by a case.

I hate cases, I have never had one I liked, so I end up using my phones without a case. I'll do the same with the Z1C.

There is now also a first case of screen shatter by accidental drop: https://www.youtube.com/watch?v=TIFgcCoWEZs
Supposedly it fell into concrete from around pocket height.
It's also notable how there are actually chunks out of the plastic frame, rather than just scuffs.
Update: the surface texture of the concrete was "a little rough" according to the person who dropped it.

Glass breaks easily in back pocket!

I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...

marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
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You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.

The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk

degraaff said:
You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.
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^This...
tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
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...and this^^^

I get the impression that the black version seems to be more sensitive.... Fingers crossed 'cause I got the white one
I suppose you didn't use a case or protection of any kind?

I hope Sony say 'Tough titties don't sit on your phone moron!'
Seriously what do people expect...

Looks like some scratches on the right side as well as a chip. Your leaving a lot out it wasn't just a "stuck it in my back pocket and it broke".

Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.

i'm sure they broke too. but no one took the time to post about it until now because they knew that it was their fault for breaking it. now all of a sudden, they are like, hey i should tell everyone about this because it makes me cool.

I carry my Z3C naked, not a single scratch yet.

qbert456 said:
Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.
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Phones are steadily getting larger & thinner, you don't need to be a rocket scientist to figure out that sitting on your phone isn't going to do it a world of good.
In other news: camera in phones aren't as good as dedicated cameras.. (thought I'd better mention that too, as that's something else many people have difficulty grasping)

you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.

qbert456 said:
you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.
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People too seem to have got larger and more thin skinned...
I'm not sure how to spell this out.
The laws of physics dictate, larger thinner objects are more likely to break/bend when pressure/weight is applied than smaller fatter ones.
Nothing to do with technology, people need to stop being sheep and apply a little common sense, before doing stupid things then 'blaming the technology' - take some responsibility for yourself ffs.

My Z3C was in front pocket (not very tight pants) and front screen was cracked with no reason.
dl.dropboxusercontent.com/u/2926416/IMG_0445.JPG
dl.dropboxusercontent.com/u/2926416/IMG_0434.JPG

marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
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Click to collapse
that is basically identical the crack that i had except mine was on the back. Mine is back with Sony at the moment! mine was in my front pocket though.
Just because manufactures make the phone thinner and lighter does not mean the way people use them are any different. people still put them in pockets etc. I have kept my nexus 5 in my back pocket for ages, sat down on it etc and its not cracked. (im 6ft4 and about 17st) i get my sony and breaks in 5 days...when its in the front pocket. There are making things lighter and thinner sure but not to the point where i have to make sure i carry a phone in bubble wrap because they cant make it strong enough for everyday use. Something is wrong with the phones not with the way are they being carried!

tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
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Quoted for truth

You really should get a phone with more durable material if you plan to pocket it. It's just common sense it is fragile..... Belt clip for me!

Glass on Back Of Xperia Z3 C may be inferior.
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
And I think the specs on the back glass are more vague.
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .

robertkoa said:
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .
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Click to collapse
The front glass seems good, no micro scratches so far. I'm just going to get me a Spigen Ultra Hybrid clear bumper case as soon as it comes out for the Z3C, then it'll be fine.
Right now I have this as a temporary case: http://www.mobilefun.co.uk/flexishield-sony-xperia-z3-compact-gel-case-frost-white-p49135.htm

Some people seem to think scratch resistant = shatterproof. Actually the most scratch resistant materials like diamond etc are not hard to shatter/break at all. It has nothing to do with one another.
I was going to buy the Z3c and apply a shatter resistant film on the front and back, but that only protects from knocks to the panel from resonating and breaking the glass, not from pressure from lifting your leg with the phone in your front pocket.
If anyone has a go-to brand of protective film they use to prevent breaking (not so much scratching, as I can replace the film every now and again), I want to know!

Z1 back glass replacement and waterproofness

Since my frame is bent and my back glass is broken I really have to replace them as the dust got between back glass and the camera rendering camera with flash useless.
I'm thinking about replacing it myself, but I'm worried if it's still going to be waterproof after I replace it.
Have any of you guys replaced the back glass by yourself? How's the waterproofness after you did that?

Water resistence will be gone for sure and back glass wont stick for long.time to time you have to push it back.
Sent from my C6603 using XDA Free mobile app

I'm talking about replacing it. Both bent frame and back glass. Have you done this?

No, they will keep the water-proof capablility of the phone. First they will replace the back, remove all the old glue and rubber gasket then replace all with new glue, etc...then use high compression machine press the back cover tight to the glue. Atleast that is the process of replace back cover in my local Sony center, not sure it's applied to all....And after repair they will allow you to put the phone into water to test...

FFS
My adhesive on the back just completely stopped holding the back glass. I can take it out by shaking the device a bit or even by picking it up. I'll be sending it for the repairs...
No more Z1 development, really.

olokos said:
FFS
My adhesive on the back just completely stopped holding the back glass. I can take it out by shaking the device a bit or even by picking it up. I'll be sending it for the repairs...
No more Z1 development, really.
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That suck! Hope you got the phone without any problems later on...

BlackSoulxxx said:
That suck! Hope you got the phone without any problems later on...
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Yeah. The worst thing is that I have to ship the phone on my own. I mean wrapping, talking with DHL and stuff like that to get it to authorised sony service ... -_-

Good thing is that although I'll pay a lot for the replacement of the frame and the back it will be waterproof again.
I'll send it in this weekend or at the begging of the next week.

If anyone would be interested in the state of my Z1 then here's what's wrong with it:
USB flap fell off again.
Back glass is broken
Main frame is bent
Middle frame is cracked
To fix it I'd have to buy:
Glue for middle frame, main frame
Back glass
USB flap
Middle frame
I'll propably fix it myself becaus the cost of doing this in the service would be propably as high as a new Z1. Too bad I'm not rich so I can't buy those parts yet.

If anyone is interested then I finally made pictures of my phone. At least the screen and the electronic hardware is allright.
http://imgur.com/a/MRcra?#0

olokos said:
If anyone is interested then I finally made pictures of my phone. At least the screen and the electronic hardware is allright.
http://imgur.com/a/MRcra?#0
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hope you can get it fixed soon miss your dev work

AnrgKrshn said:
hope you can get it fixed soon miss your dev work
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Hopefully I will, but I'll have to wait untill all of the parts that I need get available on witrigs.com so I could order OEM parts for my device.

olokos said:
Hopefully I will, but I'll have to wait untill all of the parts that I need get available on witrigs.com so I could order OEM parts for my device.
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Ah, okay. I've been following you since the Xperia S xD

AnrgKrshn said:
Ah, okay. I've been following you since the Xperia S xD
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I only had Xperia Play apart from Z1, flashed xperia S just few days ago, lol ^^

I didn't test it myself, but if you buy a genuine back glass assembly (that includes glue, you can buy this from, for example www.witrigs.com) and replace it properly, wait a week or so for the glue to align and stick properly it should still be waterproof. I did replace almost every part of my Z1, that is camera, back microphone, back glass - 2 times, minijack with proximity sensor, battery, main frame with all the buttons and flaps, speaker mesh and propably something else I don't really remember anymore. It doesn't matter anyway, what matters here is that if you replace middle frame - take close attention to the speaker mesh hole - the one from a phone has some sort of a gasket there, whereas the replacement one - doesn't and you can't really buy it separately. I bought the middle frame assembly from witrigs and it was also missing that gasket. Also, speaker mesh from witrigs is different from the one that was in the phone. These parts render my phone not waterproof anymore and I don't think you can buy replacements for it that would still make the phone waterproof, even if replaced with surgically perfect precision.
TL;DR
Back glass assembly (complete genuine replacement part with glue, nfc, camera etc. already on it) replacement, if done properly, may not cause your phone to lose it's waterproofness. At least from my experience.
Replacing main frame and speaker mesh, even new genuine will void it. Not because there were some mistakes in replacing them, they simply don't have all of the elements that the parts originally shipped with a new phone have. Replacing them will definitely remove its waterproofness. (with all parts from witrigs.com, that is very trusted to ship genuine, new replacement parts.
Just posting this so people googling around could find the answer.
//OFFTOPIC
AnrgKrshn said:
Ah, okay. I've been following you since the Xperia S xD
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Try out my new kernel if you want Make sure to read entire first post before flashing if you are still using XZDR recovery though. http://forum.xda-developers.com/xperia-z1/development/stockbased-ok-kernel-v4-rock-solid-30-t3281806

olokos said:
I only had Xperia Play apart from Z1, flashed xperia S just few days ago, lol ^^
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I swear I saw you on the XS Carbon Rom forums or something xD I'll give the kernel a shot! Was planning on flashing RR today after a long time on stock, but I guess that can wait

Z3 compact 2016 ..... has the cracked screen issue been sorted out?

I have read lots of threads and comments on the Internet regarding screen cracking on the z3c but most are dating back to early 2015.
As I am now considering buying a Z3C does anyone know if improvements have been made by Sony to address these issues for the 2016 models?
Thanks for any comments.

Nothing has changed. On the bright side, replacing said-glass is very cheap and easy to do. On the minus-side. Say bye-bye to any form of water-resistance. This long with the Z3C: I've grown to accept this phone won't be water-resistant unless I use a case because the seals and IP-68 rating is only for fresh-water and the rating completely depends on the ability of flap-seals and sealant of the back cover to to do its job. I hope I can convince you to disregard water-resistance factor in your purchase. Notably because Sony won't cover any repairs if the damage is a result of water-damage(personal experience). That way, you can swap back glass covers as you please. They go for like $2.

My z3c screens right top corner today unglued. Lasted for about 8 months since purchase, without case, without any water interference. Still under warranty, sending it for repair.

alpha-niner64 said:
Nothing has changed. On the bright side, replacing said-glass is very cheap and easy to do. On the minus-side. Say bye-bye to any form of water-resistance. This long with the Z3C: I've grown to accept this phone won't be water-resistant unless I use a case because the seals and IP-68 rating is only for fresh-water and the rating completely depends on the ability of flap-seals and sealant of the back cover to to do its job. I hope I can convince you to disregard water-resistance factor in your purchase. Notably because Sony won't cover any repairs if the damage is a result of water-damage(personal experience). That way, you can swap back glass covers as you please. They go for like $2.
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Thanks for the reply, if I understand you correctly replacing the back glass is not a big issue and is cheap, but what about the front screen? I did have a quick search around the net and it looks quite complicated and expensive to replace the front one.
Have you done the front one yourself?
Thanks.

vilx01 said:
My z3c screens right top corner today unglued. Lasted for about 8 months since purchase, without case, without any water interference. Still under warranty, sending it for repair.
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Yep, mine has unglued as well, after 7 months of usage (bought it brand new), I am sending it for repair also. When my warranty expires, I will replace case on my own, because I have black one, and I want black screen + white case

bmg777 said:
Thanks for the reply, if I understand you correctly replacing the back glass is not a big issue and is cheap, but what about the front screen? I did have a quick search around the net and it looks quite complicated and expensive to replace the front one.
Have you done the front one yourself?
Thanks.
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I service my own phones often enough to kind of say that replacing your own front screen is easy to do if you're starting out with this phoneYou take out the front-screen the same way you take apart the back screen.. As long as your motherboard components are in good condition like the USB Port, antenna, SIM/MicroSD slots, and the battery(cause this is glued very well to the motheboard), nearly everything on the Z3 Compact is expendable and easily replaceable.

alpha-niner64 said:
I service my own phones often enough to kind of say that replacing your own front screen is easy to do if you're starting out with this phoneYou take out the front-screen the same way you take apart the back screen.. As long as your motherboard components are in good condition like the USB Port, antenna, SIM/MicroSD slots, and the battery(cause this is glued very well to the motheboard), nearly everything on the Z3 Compact is expendable and easily replaceable.
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I've been using Z3C (15W33) since early september and this phone has really rough life. I mean working in very hard conditions (very cold outside > pretty warm inside the house) and I never really cared about it even when I know there are problems with the glass. Also I have a custom s-line case and that's the only protection... I dropped the phone twice or three times...
but it's still running pretty nice and there are no signs of any damage, the glass is more than OK