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Want Warranty Replacement Droid 3

So my girl's droid 3 has been acting up and want to try and get a replacement but she spilled cooking oil on screen and has a dark spot on LCD which happened early March. That did not effect the performance at all but lately its been going nuts. My question is can I get a replacement and not be charged for the the LCD problem even though it didn't effect the performance? Just want to know if anybody here has had the same incident or something similar or even your input would be nice. Thanks In Advance
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How dark is the spot you are talking about? Are the performance issues now related to the screen response? Because it kind of sounds like now there are issues with the screen because of the oil incident.. ;]
I had to warranty my D2G awhile back. I declared a few somewhat major cosmetic problems to them as I was a jeweler at the time and had probably damaged it in some way during the course of my work. The problem with my phone had ended up being hardware related and had nothing to do with the damage and so my phone was replaced.

Here's pics of the screen and the problems happened months after the oil spill
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But no the problem is that is gets hot and randomly reboots all day everyday the screen works perfectly except for the dark spot on screen
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Here's pics of the screen and the problems happened months after the oil spill
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make the background pure black, avoid putting light apps where the dark spot is, and then i would bring it in lol
maybe turn the brightness down a bit also

Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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williep said:
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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Well if you bring it in and tell them about the spill, they will probably tell you the overheating & rebooting is from that and im pretty sure spills are not covered by the 1 year warranty. And the spill would void the warranty im pretty sure also.
If you have insurance they will replace it though.

You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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MrObvious said:
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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williep said:
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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Looks like that dark spot is over the cpu... I'd try saying the dark spot was caused by the heating issue and maybe not mention the cooking oil...

^^^^^^^
I second that. Tell them that one day the phone got really hot in her pocket and then this screen dark spot appeared. She had been dealing with it 'til now, but she's finally sick of it since these new issues arose.

I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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williep said:
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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Just go in and they should replace it their if they have any in stock. Or they might offer you a different device.
It doesnt matter if it happened months ago, technically this would VOID your warranty. Like said above your best chance is to bring it in and say the it kept overheating in your pocket since a few months back and started noticing that dark spot.. If they did check the water sensors and they WERE TRIPPED then they wouldnt replace it, because that would void your warranty.

Top left light under screen

Hey Guys,
I was just curious if anyone else happens to be experiencing this before I take my phone back into AT&T. When my phone is lying flat and I look across the screen I can see a strange light under the top left part of the screen. I cannot see said light when looking at the screen regularly, only when I look across the phone long ways. The screen has a black rim around the phone that causes you not to see it, so you would have to look at an angel.
I don't know what this light is, but my concern is that it would spread, which I'd rather get taken care of now rather than later if there is a defect in the screen.
Thanks,
RPelham

Bump. Can someone please look at their device and confirm whether this is the case for them? Thanks!
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is there a way you could take a pic?

I will try tonight.
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I have the tmo version but I don't see anything unusual.
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If anyone has this issue in the future, it was due to a large gap between the LCD3 screen and the gorilla glass. It caused me to see some of the backlight coming through the edge of the screen. Returned it to ATT today and got a phone which so far is completely flawless.
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My one has some annoying defects

I bought mine with the htc deal a few weekends ago. Ive had it for a while now, and there are two things i have noticed. The area of the back button bends ina littlw if i push on it, it will go in and bend a little and it is very disturbing to me.
On the bottom right of the screen, there is a small streak of light, probably from the home button or something, undwr the screen and it goes a good inch and a half in the screen, on an angle. I think it may have gotten bigger since I have had the phone.
Does anyone else have either of these problems, and what shod I do? I bought it at newegg wireless, not the official sprint store.
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Pictures?
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grandboy3000 said:
I bought mine with the htc deal a few weekends ago. Ive had it for a while now, and there are two things i have noticed. The area of the back button bends ina littlw if i push on it, it will go in and bend a little and it is very disturbing to me.
On the bottom right of the screen, there is a small streak of light, probably from the home button or something, undwr the screen and it goes a good inch and a half in the screen, on an angle. I think it may have gotten bigger since I have had the phone.
Does anyone else have either of these problems, and what shod I do? I bought it at newegg wireless, not the official sprint store.
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take it back, it's defective

Unfortunately i cant provide pictures because the back button thing is not really detectable in a picture, and neither is the white streak of light, i tried. But i bought mine at the newegg wireless store online and it was more than 14 days ago so is there any way of them replacing it?
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contact with HTC, say there's some hardware issues for your mobile phone,maybe they will provide a new one to replace it

Replacement screen dead?

I replaced the screen on a Verizon droid 4 and when booted, only the middle of the screen responds to any type of touch, capacitive buttons don't work, and the screen selects randomly in the middle by itself.
I've taken it apart and put everything back together 3 times checking connections and same results occur.
Am I missing something or is the replacement a dead one?
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Edit: fixed the issues. It was a bad screen. Ordered from a company rather than eBay. Guess that's what I get for trying to save a couple bucks. 2 replacement worked great.
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Good to hear I'd have given ya mine if I'd have saw this...
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Nexus 4 4.3 Touchscreen issue?

I was doing fine on ParanoidAndroid 4.2, then I flashed over to 4.3. Soon after, I found that the center row of my screen isn't registering touch. Also, I noticed that sometimes I get occasional phantom touches and times where the touchscreen isn't working at all until I turn the phone off and back on.
I read that this was a pretty big issue with nexus 7 users(something to do with 4.3 changes with touch response), so I was wondering who all has been affected.
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nope....im alright.
Have you tried flashing 4.2 again ? If nothing helps, you might want to replace your digitizer...

I've been reading up on digitizer issues and I haven't ruled it out. I haven't flashed back due to time constraints, and also the sheer fact I'd hate to.
I do think it's funny that I'm having the same kind of issues that N7 users are having though. Thanks for the reply anyway ^_^
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Few days ago I reported this issue, with my very bottom screen not responding, and in my case it was a hardware issue, some of the squarish like things that you can see under the light are broken on the bottom of my screen, and hence I lost touch sensitivity at that area. Hope yours is just a software thing