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This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Damn, hate those broken screen story's. Scars the **** out of me.
jon_k said:
This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Click to expand...
Click to collapse
I dont know but man I hope that there isn't. Have you tried contacting invisishield? Never mind, b/c they'll blame you. Most applicators like that use alcohol to evaporate the remaining moisture that's left. My friend applied it to his, and he used very little liquid(scared), so GOOD LUCK!! I MEAN IT
Tough break, sounds dangerous to pour liquid on the screen though !
On a related matter has anyone seen pics of a Kaiser pulled apart ? Still wondering where the GPS antenna is located !
Yeah, I hope I don't get shafted.
I love the invisibleshield, and I put one on my $1,500 DSLR camera screen, but since the Kaiser screen is recessed a bit, when you squeegee the solution out from under the screen, it cannot be wiped away. It just gets pushed out between the phone's body bezel, and the screen glass -- right in to the phone. With my DSLR camera, the screen is flush with the body, so when squeegee'd I could quickly wipe the water/alcohol away.
Contacting Invisibleshield got me:
Our liability does not extend beyond our product. The lifetime warranty only covers the replacement of the invisibleSHIELD and NOT a warranty for the device the shield is protecting.
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Click to collapse
If ATT charges me the $400 if they find out, I guess I'll pay it. It's my fault, but by extension of invisibleshield. Guess I'll learn not to use that product on anything that has a recessed screen. I was thinking of buying an invisible shield for my laptop as well, but it's screen is slightly recessed like the kaiser, so you can forget me doing that!
xmoo said:
Damn, hate those broken screen story's. Scars the **** out of me.
Click to expand...
Click to collapse
That was why I bought the 'best screen shield on the market' for scratches (invisibleshield). Coincidentally that was the demise of my phone. I also purchased a steel case that basically would let me sit on my phone (uncomfortably) if i wanted. The desire to protect my phone, did the opposite in my case.
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
zcink said:
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
Click to expand...
Click to collapse
Could be, zcink. The replacement phone is on it's way. I can remove the battery during this time it takes for the replacement to come and see what happens. Unfortunately, I think one of the following has happened:
1) Water seeped between the LCD protetcive glass, and the LCD itself, and somehow soaked in to the LCD causing mini shorts -- thus resulting in kludged text.
2) Water seeped to the phone's connecting cable where the screen input is, dried on the wires, thus creating a short -- destroying the signal.
Either way, when the liquid dry's, the mineral deposits causing the short will still exist, still causing a short. For both, repair requires disassembly, voiding my warranty. I could buy a new replacement screen from the China place for about $100, but if ATT /might/ replace it without screwing me, I'll take the chance. Just wanted to know what my chances /were/ them finding out it's got water in it.
I guess the moral is.
Don't buy from InvisibleShield, unless you use a SPARING amount of spray they they include. They include a huge bottle, and I used 2 sprays worth applied to my shield. This created enough excess to be squeegeed right into my phones body. The phone worked great for a few days, until one day at work, while I was using it -- BAM -- the screen was dead.
There isn't the water dectector there, but I'm pretty sure the technicians would notice the damaged screen.
I know those screen protectors, used them for alot of things. Using one right now actully. Its the one you wash with soap and warm water, and just let it dry, it have a static adhesive to the the scree.
I see. yeah hopefully the ATT tech will be lazy and just grant you the warranty without investigating. just play dumb. If they charge you the $400 call them up and threaten to switch to T-Mobile.
My phone died and T-Mobile was going to do nothing until I threatened to switch to ATT, then they replaced it.
I seriously doubt that they will be able to tell unless you really soaked it, next time use a dry screen protector, they work just fine, no bubbles. The only moisture sensor is on the battery, and if it was a tiny amount of moisture, there's likely no signs in the screen assembly. AT&T isn't likely going to dissect the screen to check.
Kaiser disassembly howto
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Hadn't heard of that screen protector before, guess it would work well on an HTC Touch, not sure how the "full body" version works though!
gabriel31337 said:
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Click to expand...
Click to collapse
Amazing find. Thanks!
It appears to me that the screen itself is it's own modular unit. Meaning, after phone disassembly, you'd have to disassemble the actual screen itself. Further, there is no moisture indicators directly by the assembly it seems.
Knock on wood, but I'd hope a tech wouldn't go that far to determine the fault of the phone. I assume they would if theres telltale signs of water damage to the display (streaking might be a common sign.) But, maybe, just maybe, they won't.
http://www.gpspassion.com/download/HTC_Kaiser_disassembly.pdf
updating link
RemE said:
The only moisture sensor is on the battery
Click to expand...
Click to collapse
The service manual shows 4 of them, one under the battery that can be seen from the outside, one at the top and one at the bottom of the mainboard's other side, and.. one on the board that holds the bottom front panel switches, so very close to the LCD.
Personally I wouldn't have asked for a replacement phone, I'd have disassembled the phone and tried to clean it if made dirty by the liquid, bought a spare screen off ebay if it was definitely dead, and if ultimately it didn't work bought another phone off ebay for less than $400. But maybe I like risk
Here, Perfect for what you need, used it myself: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
Best wishes
Mod Edit:
Not sure if the above noted guide is officially and with permission uploaded to that site, but to give credit to members here it is (SKDVR’s Adaption of Tony Chen’s guide)
http://forum.xda-developers.com/showpost.php?p=2247685&postcount=19
i took mine apart to replace the screen; pics and info on what i did and where i got it. didn't see any water indicators near the screen when i did it, didn't think to look...
Keyboard membrane removal.
So, I've had trouble with my keyboard lately and wanted to just clean off the contacts on the membrane...but I can't seem to get the damned thing out of the plastic keyboard Middle Housing.
I have gotten everything apart so the housing is separated. Verified that I did it the way the service manual says...but i saw NOTHING about how to disassemble the keyboard from the housing.
PLZ! Pictures are good.
Try replacing digitizer screen
found that digitizer screen is above lcd and can be purcased for about $10 on ebay
hello guys,
my tytn II cant detect simcard saying the simcard is missing.
Any idea whats wrong???
So...
I went swimming with the phone today and pretty much broke it
Filmed with it for about 20 mins going in and out of the water (not going deeper than half a meter).
The quality of the filming and photographing were really good but then the screen started flickering and on the left it showed kind of lines with purple pixels. Went out of the water to dry it off and phone went tripping. Shut it down and now its broken,
There was water in the battery compartment... Anyways, want it to be repared and / or samsung to get me a new one if I can pull that off.
The reason I post this here is because I want to know if there's a way to make the rubber on the inside / the USB port more waterresistand, like putting some kind of spray on it or something?
Let me know your thoughts and maybe we can make this phone more waterproof / enjoyable for everyone?
Thnx in advance!
I had the idea of doing this but I don't take my phone in water much...You can make a MUCH better gasket with some rtv silicone should have zero issue's then
I work for AT&T and there is a new policy that says we have to replace the Active for first-time water damage, even though it is not covered by Samsung's warranty. Just bring it in and be nice. The rep can exchange it for you.
trevorftard said:
I work for AT&T and there is a new policy that says we have to replace the Active for first-time water damage, even though it is not covered by Samsung's warranty. Just bring it in and be nice. The rep can exchange it for you.
Click to expand...
Click to collapse
I herd about that...I have a active I bought off ebay would I be able to get mine replaced or no since I don't have at&t service?
Well, I know now (because i searched the interwebz) that it's actually not as waterproof as advertised..
Since I live in The Netherlands AT&T is not my carrier, gonna try to bring it back today and hope for the best.
The reason for this thread is to know if there are any easy solutions on making it more waterproof.
So how is this rtv silicone stuff working? And how easy is it to use
kjfan985 said:
I herd about that...I have a active I bought off ebay would I be able to get mine replaced or no since I don't have at&t service?
Click to expand...
Click to collapse
Unfortunately, you have to have bought it from AT&T. The service doesn't matter.
trevorftard said:
Unfortunately, you have to have bought it from AT&T. The service doesn't matter.
Click to expand...
Click to collapse
The person I bought it from on ebay bought it with there upgrade? I have box can I do anything?
S4 Active water resistant improvment
the best sollution is to choose an external rubber case http://www.ebay.com/itm/SOLID-CLEAR...t=US_Cell_Phone_PDA_Cases&hash=item3f26fc4631
to gasket the usb hole and keep the rubber out of sun because the rubber gets soft on sun and it will last shorter if you expose your S4 to the sun
kinda like the external design of the active, so no protective cases for me.
therefor I was hoping there were any tweaks you can make inside of it
I cracked the glass on my Moto X. The screen and digitizer still works (seems to respond fine to touch inputs anyway), so my question is can I get away with just replacing the glass?
It's similar to this thread: http://forum.xda-developers.com/showthread.php?t=2555896, with the reply:
jhnl33 said:
... From what I know, it's very difficult to replace the screen because the digitizer is fused into the screen and the glass itself is heat laminated into the frame...
Click to expand...
Click to collapse
But I found this glass with black frame replacement: http://www.etradesupply.com/replacement-part-for-motorola-moto-x-front-housing-with-glass-lens.html
Is that all I would need?
EvanVanVan said:
I cracked the glass on my Moto X. The screen and digitizer still works (seems to respond fine to touch inputs anyway), so my question is can I get away with just replacing the glass?
It's similar to this thread: http://forum.xda-developers.com/showthread.php?t=2555896, with the reply:
But I found this glass with black frame replacement: http://www.etradesupply.com/replacement-part-for-motorola-moto-x-front-housing-with-glass-lens.html
Is that all I would need?
Click to expand...
Click to collapse
From someone who has replaced an iPhone screen (got paid ONLY reason why) and disassembled my own person droid RAZR.. Let me give u this advice.. If u go with only the glass u will have to separate the broken glass away from the LCD and digitizer... VERY difficult.. Ur best way it to order a whole new LCD glass with digitizer and just install that...it'll be more expensive but it'll b easier in the long run.
Slapped my Moto
---------- Post added at 12:31 AM ---------- Previous post was at 12:30 AM ----------
Forgot to say...I normally get my parts from www.cellphonerepairshop.com
Slapped my Moto
Don't do it
I work at a cell phone repair shop, I personally cracked my x as well. But please don't just repair the glass. It's a repair I do for galaxy phones on a daily basis, it's extremely tricky and risky. But more importantly, your phone will NEVER work the same again. The only way to put the glass lens on, is to glue the outside frame after you remove the old one. The factory screen has glue all over the lcd, so it sits perfectly and the touching is flawless. Yours will not be this way, I PROMISE you that. I'm great at the doing this kind of repair and I would never do it to my own device. It may work well for a couple of months.But you will have problems with bubbles, and most importantly, responsiveness. DON'T JUST REPLACE THE LENS
Yeah, I'm convinced... thanks for the help to both of you.
EvanVanVan said:
Yeah, I'm convinced... thanks for the help to both of you.
Click to expand...
Click to collapse
NP...glad I could.
Slapped my Moto
glass lens
dj923 said:
I work at a cell phone repair shop, I personally cracked my x as well. But please don't just repair the glass. It's a repair I do for galaxy phones on a daily basis, it's extremely tricky and risky. But more importantly, your phone will NEVER work the same again. The only way to put the glass lens on, is to glue the outside frame after you remove the old one. The factory screen has glue all over the lcd, so it sits perfectly and the touching is flawless. Yours will not be this way, I PROMISE you that. I'm great at the doing this kind of repair and I would never do it to my own device. It may work well for a couple of months.But you will have problems with bubbles, and most importantly, responsiveness. DON'T JUST REPLACE THE LENS
Click to expand...
Click to collapse
I want to change just the plastics arround the phone because a drop that damage and its ugly and if i want to sell the phone will value much less.
Not so sure what has happened this time around. I have never dropped my phone substatially, and I keep a solid case and screen protector on my phone at all times. I dropped it last night from about a foot onto hardwood floor, and he screen didn't crack at all. But it seems as if something internally went on, and the colors are all blurred on the screen. If anyone has any experience with this please let me know!! I am out of warranty so I will cost me an arm and a leg to get it fixed by HTC or Sprint. Thanks guys
The digitizer internally broke youll need a replacement or someone to replace digitizer
Not what I wanted to hear, but thanks so much! Appreciate it man
Hey they connection could have came loose aswell, but id definately assume digitizer if the screen isnt cracked
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
AGISCI said:
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
No I don't have insurance.
Bought this phone on eBay..
I have to pay about 150$ to repair the phone...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Flipz77 said:
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Click to expand...
Click to collapse
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
OrenGazala said:
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
Click to expand...
Click to collapse
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Yeah lol.
Thanks man!
I'll update you when phne get fixed.
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
OrenGazala said:
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
Click to expand...
Click to collapse
Awesome that you could already have it serviced!
I see your point though, and I understand that in this thriving "free" market we can only choose the best compromise for our needs. I wouldn't buy a LG just for the removable battery and the repair support, but I can totally see why it looks like a viable choice for you right now.
As much as I like this phone, glue never looks like a good solution for pieces that are gonna be serviced sooner or later... As for the screen assembly, well, I guess every manufacturer now makes the digitiser and glass into one single part.
That being said, enjoy your moto and keep it for a while