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Hi guys, I was wondering if any of you guys know how to fix this problem with the keyboard not working after sliding the screen completely open and I say completely open because when I open it half through the touch screen will work but only when the screen is completely open so I can use the keyboard is when it stops working. It also works when in landscape mode but the device has to be closed otherwise it's not working. Any help will be much appreciated and thank you in advance.
are you running a hero rom?
Yes I am but actually this happened before I flashed hero on the phone I first had this problem when the phone was on JF 1.51
dont know exactly what the problem might be but it sounds like a hardware issue, you should return it
I'm gonna just keep trying if after a week I can't get it fixed ill considered returning it. Is there an easy way to go factory/stock mode because if they find out my phone is rooted they're going to void any warranty the phone may have
airjay said:
I'm gonna just keep trying if after a week I can't get it fixed ill considered returning it. Is there an easy way to go factory/stock mode because if they find out my phone is rooted they're going to void any warranty the phone may have
Click to expand...
Click to collapse
yes you can, there is a link in the stickies... ill post it here as well [HOW TO] UNROOT, get phone to STOCK firmware
also since we are on this topic, does anyone know if tmobile checks IMEI on warranty exchanges, or do they just see if the phone is up for warranty exchange still. i am wanting to swap my spare g1 with a new one since the speaker is out on it and some of the keys dont work, but i dont want to run into problems at tmobile. Thanks guys!
I had warranty devices shipped out to me, perhaps 20 times. They only asked me to confirm the IMEI, maybe 4 times, out of 20. Asurion on the other hand, has always asked to confirm the IMEI on all phone claims etc...
As far as them checking the IMEI in the warehouse once the Phone is returned, I have no idea. I have yet to return a phone whos IMEI's didnt match. Sorry.
Goodluck tho.
wilnotdie said:
I had warranty devices shipped out to me, perhaps 20 times. They only asked me to confirm the IMEI, maybe 4 times, out of 20. Asurion on the other hand, has always asked to confirm the IMEI on all phone claims etc...
As far as them checking the IMEI in the warehouse once the Phone is returned, I have no idea. I have yet to return a phone whos IMEI's didnt match. Sorry.
Goodluck tho.
Click to expand...
Click to collapse
ok thanks! if anything, maybe i can just tell them my original phones IMEI and ship back the other haha
nah thats messed up, but it is clever!
well my phone cant charge anymore since the usb port is all messed up.
im getting a replacement phone on tuesday. Im gonna have to send back the phone and i have it modded with cyanogens rom. im not having software issues. So i was wondering if i can send it in modded or will i have to unroot?
please help me i dont want to pay a $100 fee
also im exchanging so when i send my phone in im not getting it back
you need to unroot. if you don't have enough battery left then brick it. flash the old radio and then DangerSPL
Fingerlickin said:
you need to unroot. if you don't have enough battery left then brick it. flash the old radio and then DangerSPL
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Click to collapse
i guess ima have to unroot since i never said i had software issues t-mo rep.
I was trying to get a new hero rom and it required a different radio so I flashed it and while it was installing it brang me into a screen with a white box and a yellow arrow pointing down to the phone..Its been there for over 20 minutes, I tried to take out the battery and putting it back in it still goes back to that screen!! What should I do!?
Encatsu said:
I was trying to get a new hero rom and it required a different radio so I flashed it and while it was installing it brang me into a screen with a white box and a yellow arrow pointing down to the phone..Its been there for over 20 minutes, I tried to take out the battery and putting it back in it still goes back to that screen!! What should I do!?
Click to expand...
Click to collapse
Yeah if it's stuck on the screen.. you're skrewed.
What do you mean?! I dont wanna lose my phone it cost so much damn money and I cant get another one for so long! Theres no way to fix this ;[!?
there are only 2 radios for the g1 at this time. one of them starts with a one, and the other is the 2.22.19.26I that is required to run the new spl. if there is a link to this rom, and it is the dream forum i would like too see it. if it is not in the dream forums then you should've known better than to flash something to your phone that was not made for it or tested for it. Twisted bricked one of his phones flashing a hero radio.
I hope you still have insurance
http://android.modaco.com/content/h...hero-roms-radios-in-update-zip-format/#entry0
Someone please help!!!!!!!!
Is my phone really broken? Like ill never ever be able to use it again? Is there any way to fix this? Someone told me to press Alt-L because the box with arrows pointing at the screen is the recovery mode screen but when I press Alt-L nothing happens
Those are combined radio and ROMs for the Hero, not Hero ported to the Dream. At the top in big red letters it says:
DO NOT FLASH THESE ON ANYTHING EXCEPT A HERO!
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Click to collapse
So you flashed a radio not written for your device. Yes, it's a brick, you deserve a brick for completely ignoring the warnings...
I would say take it back to tmo, but as it's not a full brick, but a radio brick, they will know it's not an over the air update that caused it.
What do I tell t-mobile? I bought my phone on ebay..I dont even know if it has insurance or anything and I do not use a data-plan im using a t-mobile prepaid sim.. theres noway for me to fix this?
call HTC and talk to them, they will fix it on your dime. Basically you call them, they will tell you there is a "$29 or less triage fee", and give you an RMA number. Basically what they are saying is, without your approval, the charge to look at it will be less than $29. That includes shipping back to you. I would think a reflash would be a fairly cheap procedure. I have used HTC for repairs before and they really went over and above for me.
Encatsu said:
What do I tell t-mobile? I bought my phone on ebay..I dont even know if it has insurance or anything and I do not use a data-plan im using a t-mobile prepaid sim.. theres noway for me to fix this?
Click to expand...
Click to collapse
Oh, you're not a tmo customer....then they won't replace it for you. Only if you bought it from them. Enjoy your brick.
Theres nothing that I can do to fix a radio brick!?
here is the contact info for HTC-Tmobile repairs
1-888-356-2375 [email protected]
this is getting a bit old, NO, there is no fix for what you did other than sending it in for repair. Nobody but HTC has the ability to fix your type of brick as of right now.
Ok..can you tell me what I should tell them? My phone is rooted, doesnt that mean they wont accept it?
Worst thing you can do is tell them the phone is rooted. If you've got a data plan and everything with T-Mobile, tell them that you installed an OTA update and that this problem happened.
Last time I had a brick, that's what I told HTC. They fixed it for free, all I had to pay for was the shipping.
I do not have a data plan though..thats the thing im used t-mobile prepaid, so your saying not to tell them that my phone is rooted? Wont they know though?
No, they can't tell. If you don't have a data plan with them, they won't help you. That's what they did to me since I just have a regular plan.
This is when you go to HTC. Find their support number on their website, and call them. They'll give you the address to send it to, and they'll repair it for 1-2 weeks. They pay for return shipping.
Also, tell them that there was an OTA update, you pressed "ok", and after that the phone would not reboot. DO NOT tell them anything related to you rooting it, flashing, etc.
Ok thanks... so since I dont have a data plan they wont help me fix it? I sent them an email anyways
No, but you can give them a call and see what they say.
I just know from experience that they've turned people down as well as myself in the past.
Encatsu said:
Theres nothing that I can do to fix a radio brick!?
Click to expand...
Click to collapse
That's why they call it a brick
i bought a phone off a craigslist that wouldnt get signal and they replaced it with no problem just tell them youve nad it over two weeks
I think I briked my G1 and I need help
I want to root and updte the ROM of my RC29 G1.
I downloaded these;
Cyanogens Recovery Image 1.4
Radio Image (ota-radio-2_22_19_26I.zip)
SPL (spl-signep.zip)
JesusFreke 1.5 ADP
JACHero 2.7.3
DrizzyDrake 2.5
I downloaded root.apk to my phone from http://www.androidactivity.com/root/root.apk
I did the step1 in this apk (downloaded DREAIMG.nbh)
Than I fastboot by camera+power button.. It installed the update flawless.. I reboot and opened the root.apk and did the step 2.
so I did everything flawless (partition etc.. )till putting the spl-signed.zip to sd card.. as i did this it and rebooted in recovery mode the phone stucked at T-Mobile G1 screen.
Nothing happens.. I tried to fastboot again, I put the DREAIMG.nbh to sd card and push the cam+power.. the phone is not fastbooting also!
What shoudl I do? Is there any way to resolve this problem?
Thanks
if you cannot get into recovery (home and power) or bootloader (camera and power) then you have a brick, no if's and's or but's. i hope you have a warranty and a good lie. if you can get into either recovery or bootloader then wipe and flash a rom or use fastboot to restore a nandroid. tell your provider that you got an your phone said something about an update and you hit ok and that it would not get past the g1 (or whatever your start up screen is). try and sound as dumb as possible, i.e. no mention of xda, brick, root, anything even remotely technical.
spl-signed.zip sounds a lot like the 1.33.2005 spl or "doom bringer" that is what bricked your phone, if it is bricked. did you flash the radio (2.22.19.26I) first? if not, then that is definitely what bricked your phone. if you already had the radio, then your phone is a just a cruel play of statistics.
Seems so.. I put the radio first.. in tutorial it says;
"Now that you partioned your card, place SPL file on your SD card, go into recovery mode and hit the option to apple any update. Let it complete and reboot. YOU WILL NOT BE ABLE TO get pass the G1 screen at this point. Pull the battery, delete the update on your SD card and NOW place the sd in a card reader and put the hero rom on it."
I exactly did this.. and it's still stucked on G1 screen.. I'm living in Turkey so no hope to bring the phone to a retailer or to service..
Just like david said if you can't get into recovery (home + power) or bootloader (cam + power) then you have a brick. Just make sure you are holding in home + power long enough to get into recovery. Did you check if you phone was able to have the "danger" spl installed?
...
What's "danger SPL"? .. I'm sure I'm holding the camera + power long enough..
Thanks for the reply
The "danger" spl is 1.33.2005, which just like me and david think is what you loaded on your phone. Not all phones are allowed to have that spl and will brick your phone. If you flash the "danger" spl before the radio it will brick your phone. If you interupt the flash while loading the "danger" spl you will get a brick. Once you flash the spl you have to reflash another rom cause it overwrites the existing. The only time you need that spl is if you are going to load a hero rom. But if your not able to get into recovery or bootloader then your phone is a brick. I would immediatly call HTC and have them repair it for you considering the phone is not quite a year old yet and still under warranty, I know the phone came out sometime last October. Just don't say anything about bricks, spl, roms, xda, or anything like that.
thanks for the info.. I did exactly what you say.. The issue is I live in Turkey, the phone is second hand.. no receipt, no warranty docs, nothing.. so I think HTC will not repair it or change it. HTC Android phones are not in the market officially yet in Turkey..
I bought a brand new unused HTC Hero insteaed 15 minutes ago.. It's a shame that I want to install Hero Rom.. at the end I came up with a new HTC Hero The most expensive rom in the history I guess..
Thanks for your help anyway.. I will sell the bricked G1 on an auction site. May be someone will buy for it's parts..
jasonflemyng said:
thanks for the info.. I did exactly what you say.. The issue is I live in Turkey, the phone is second hand.. no receipt, no warranty docs, nothing.. so I think HTC will not repair it or change it. HTC Android phones are not in the market officially yet in Turkey..
I bought a brand new unused HTC Hero insteaed 15 minutes ago.. It's a shame that I want to install Hero Rom.. at the end I came up with a new HTC Hero The most expensive rom in the history I guess..
Thanks for your help anyway.. I will sell the bricked G1 on an auction site. May be someone will buy for it's parts..
Click to expand...
Click to collapse
Well thats cool you got a hero. But if I were you I would still atempt to contact HTC to see if they will repair it, then you could sell it and recoup some money for the hero. There have been numerous people on here that bought there phone second hand just like you and were still able to have HTC help them. It's always worth a shot, it doesn't hurt to try.
supremeteam256 said:
Well thats cool you got a hero. But if I were you I would still atempt to contact HTC to see if they will repair it, then you could sell it and recoup some money for the hero. There have been numerous people on here that bought there phone second hand just like you and were still able to have HTC help them. It's always worth a shot, it doesn't hurt to try.
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Click to collapse
well i just talked to tmobile myself and told them my g1 wouldnt power up after a tmobile update..and they said warranty might not cover since they consider tmobile 3rd party...and to fix it it costs 155-360
Nismo300zx said:
well i just talked to tmobile myself and told them my g1 wouldnt power up after a tmobile update..and they said warranty might not cover since they consider tmobile 3rd party...and to fix it it costs 155-360
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Click to collapse
Are you sure you typed that right. Or did you mean you called HTC. I've known several people that I personally known that has done this. Maybe you might need to call back and talk to someone else. Codani had just sent his off to HTC for just $30.
supremeteam256 said:
Are you sure you typed that right. Or did you mean you called HTC. I've known several people that I personally known that has done this. Maybe you might need to call back and talk to someone else. Codani had just sent his off to HTC for just $30.
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Click to collapse
yea i typed that right...see i have a tmobile g1 right...so i told em it messed up during some ota update..they said 9 out of 10 times the customer has to pay to fix the phone...if you choose not to fix the phone they say its 28$ to send it back...so idk what to do..i really dont have the money to get a new phone
Nismo300zx said:
yea i typed that right...see i have a tmobile g1 right...so i told em it messed up during some ota update..they said 9 out of 10 times the customer has to pay to fix the phone...if you choose not to fix the phone they say its 28$ to send it back...so idk what to do..i really dont have the money to get a new phone
Click to expand...
Click to collapse
If thats the case then they have no idea what they are talking about because tmobile is the ones that issue the OTA updates, it's no 3rd party. I would suggest calling back and talking to someone else, maybe it was just the person you were talking to. In my experience I dropped my phone a few months back and it wouldn't turn back on. So I called one store to see if they would replace it in the store and I told them I dropped it and they said since it's physical damage I would have to send it to asus (insurance) to have it fixed. So I called the next store up and told them I got an update and the phone wouldn't turn on after that and they said come in and we'll replace it. So I had a new phone about an hour after it broke. That might help for you, but I would really call back and see if you get a different response. I've never heard anyone say anything like the experience you just got.
supremeteam256 said:
If thats the case then they have no idea what they are talking about because tmobile is the ones that issue the OTA updates, it's no 3rd party. I would suggest calling back and talking to someone else, maybe it was just the person you were talking to. In my experience I dropped my phone a few months back and it wouldn't turn back on. So I called one store to see if they would replace it in the store and I told them I dropped it and they said since it's physical damage I would have to send it to asus (insurance) to have it fixed. So I called the next store up and told them I got an update and the phone wouldn't turn on after that and they said come in and we'll replace it. So I had a new phone about an hour after it broke. That might help for you, but I would really call back and see if you get a different response. I've never heard anyone say anything like the experience you just got.
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Click to collapse
yea i found it weird too..i dont have my accout with tmobile so htc is my last hope..imma give em another call later today or tomorrow..they said that htc doesnt support the tmobile update so if a tmo update messes up your phone then u most likely have to pay for the repair
Nismo300zx said:
yea i found it weird too..i dont have my accout with tmobile so htc is my last hope..imma give em another call later today or tomorrow..they said that htc doesnt support the tmobile update so if a tmo update messes up your phone then u most likely have to pay for the repair
Click to expand...
Click to collapse
Sounds like they keep givin you the run around. This time when you call just be pissed off and don't take no for an answer. Say you want a supervisor or something, but yea that's f'd up.
Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
SplitSnake said:
Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
Click to expand...
Click to collapse
I hate to be the bearer of bad news, but your phone is bricked. There is no way to fix this. Your only option is to send the phone back to Bell/Samsung for a mainboard replacement. (I just received mine back yesterday for the exact same issue)
I do, however, suggest you flash back to UGJH2 prior to sending the phone in for repair so they cannot tell that you were flashing unofficial firmware.
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
well actually when i flash UGJG8, i can still use the phone, just Sd cards aren't working.
same error popped up on my stock phone, no matter what I did there was no way to recover the issue, formating, reseting or anything. (the phone did not have 3 button recovery anyways). I sent mine in on monday, hoping to get it back soon.
SplitSnake said:
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
Click to expand...
Click to collapse
A copy of the original sales receipt is required for repair
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
SplitSnake said:
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
Click to expand...
Click to collapse
The sales receipt has the IMEI listed on it. So no luck there either...
Check your PM's.
Looks like I'm also in the same boat...no external or internal SD after trying to do a Clockwork Recovery with new JH2 (with 3 button recovery enabled) and Voodoo lagfix
For a while, it was only the external SD card that wouldn't work, now the internal isn't detected anymore
My phone is still functional (calls, sms, browsing, ...) but I'm past my 30 days for a return
Should I try to reflash with Odin ?
I'm afraid it won't fix the SD card problem, and i'll just lose my data/sms and be back to stock firmware with no root
Samsung has extended then warranty DOA too 60 days, digg out your receit and thae itslick too then store
Sent from my GT-I9000M using XDA App
Tried calling my local Best Buys and Samsung Canada to see if they knew about the warranty extension to 60 days but none of them did...
Do I need to go to Bell since I'm actually a Rogers customer?
if they say they don't know, then they are BSing you
because all the Bell stores in Toronto knows it and are doing the xchange if they have inventory, if not you just go into waiting list or repair
Same thing happened to me tonight, regretfully. I was actually pretty stressed trying to flash different firmwares in Odin to get it to work again. Some wouldn't boot, and any that would gave me the error about the internal and external sd cards. Good thing is, since I bought it from Best Buy, I got their replacement warranty where if something is wrong with the phone I just show them and they give me a new one. I suppose it doesn't hurt that I was able to flash back to JH2. Either way, I'll be waiting for official froyo before I start screwing around again.
new galaxy s i9000 user here, have had the phone a couple weeks, didnt do anything to the phone at all in terms of messing with firmware or anything like that, yet i got the same problem. And like a couple others, i bought the phone off craigslist. Im gonna try reflashing the firmware but other than that, what are my options?
craigslist is not exactly the best place to buy a phone
did you get the invoice?
you will need an invoice for the warranty
hey guys, i'ev been trying to do a DOA replacement but im a rogers customer im having trouble doing the exchange anywhere in toronto. I bought it from craigslist and he bought it in St. Catherines. Is there anyway i can get this repaired or replaced in toronto?
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
sorry for the double post dont know how to delete it?