[Q] Apps crashing - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi everyone.
This morning I accidentally dropped my Z3C from a the height of a table of about a meter high. Ever since I bought it I have had no serious issues but since this morning some apps crash and I have to force close them which is the first time it happens to me.
Multi tasking seems a bit damaged since then as the delay between I press the button and the action being executed is sometimes long for example when i got out of the underground and recovered 4G network I received a message and emails at the same time and the time of response of the device was 10seconds long. It happened in other circumstances other times in the day.
My device was protected by the case and it dropped flat on the screen side but the screen didnt impact the floor as my Z3C is covered by a case that covers all edges. Plus the impact was not that hard because the floor was not concrete but made of some plastif material.
Do you think something is damaged inside? I'm a bit scared.

Edit: I tested some benchmarks and everything seemed fine.

Related

Moisture Under Glass

I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
derekk1 said:
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
Click to expand...
Click to collapse
Thanks, good to know. I am unfortunately already rooted and running sbdags rom. It is interesting that it only happens when I have had it in the case for a little while. Hadn't happened again for about a week, but started happened again last night. Fortunately, it went away on its own again very quickly. Oh well, it is what it is.
blickley said:
I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
Click to expand...
Click to collapse
I have also noticed the same spot after pulling my tablet out of the neoprene case. I have been getting itchy to root but now I will hold off. Maybe I should try the freezer fix?
Thanks for post!
ASUS Tf701 moisture ring center of glass
I had this happen in the past, but it always went away when I turned the tablet on. I always store it in a leather case, the screen never touches anything. It recently came back and will not go away. I've been reading threads about putting it in the freezer for a short time....my question is, how long have people left it in there, 2 minutes, 5 minutes? The spot is driving me crazy since it now won't go away.
Thanks for your assistance!
Roni
I have the same problem with my TF701T. But I noticed it isn't moisture between the screen but digitizer and the LCD screen touching eachother? If you bend the tablet really slightly towards you, you'll see the "moisture" go away. Don't have to apply too much force. Might be just design flaw IMO.

Left side touch screen misbehaving after wet

Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
RmatriX1218 said:
Hi,
Last week I used to be outside with much rainy condition.
Though it never got totally under water, many times it's screen got wet with substantial rain drops.
Slowly, phone started misbehaving with following symptoms,
1. Around 10% of left side of touch screen doesn't show response. I enabled show touches from developer option and when I try to touch left side, say "a" letter in keyboard, it doesn't show touches and pointer jumps immediately to left edge.
2. Many times, I am not able to unlock phone as no touch are detected.
3. After unlock, many times though I am not touching phone, it shows couple of pointers (I enabled show touches in developer option to trace this) on left edge. It keeps moving resulting in erratic behavior, say screen zooms in and out, some icons clicked automatic, deleted automatic etc.
4. Sometimes I noticed that capacitive buttons are also not responding.
For all above, I have to off (not complete switch off)and on the phone. After few attempts, it becomes responding except point 1 above.
I have reflashed ROM (Vivikat) just to ensure it's not software issue.
Now it seems hardware issue with following two possibilities...
1. It's matter of some moisture in phone only. I have to try hard to dry out all moisture and phone will become responding.
2. Digitizer has some issue and may call for replacement (I don't want to do that...:crying.
Can you guys share your views/experience and advise?
Click to expand...
Click to collapse
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Eternalman said:
I just had touch screen issues but not with water or rain. It was the CPU. Almost whenever I overclocked it, I had touch screen issues. Both misbehaving and not behaving at all. Change the CPU frequency and restart the phone and see what happens. :good:
Click to expand...
Click to collapse
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
RmatriX1218 said:
Thanks for your reply.
I have never overclocked my device.
However, I tried to underclocked it if by any chance, it can solve the issue.
But issue still there.
A small portion of left column on touch screen seems not responding or giving erratic behavior.
Does, water can damage digitizer to that extent that can not be recovered even after drying
Or, I should keep hope and wait more before I go for digitizer replacement
Click to expand...
Click to collapse
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Eternalman said:
If the digitizer is damaged, it is probably done. But if you can open the open, check the digitizer and see if there are any things stuck on it. My recommendation: ask an engineer to open it and clean it with the special spray they use to clean electronic parts. Maybe the water has had only a side effect and it will be fixed by cleaning the digitizer.
Click to expand...
Click to collapse
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
RmatriX1218 said:
Thanks.
I loved to hear your words, as I have still hope for resolving issue without replacement of digitizer :fingers-crossed:
I'll find some engineer to get it serviced....and post update.
Click to expand...
Click to collapse
You're Welcome buddy! :highfive:

[Q] Screen Flipped and Mirrored after drops of water went inside

Alright so basically 5 weeks ago I had my phone in the pool with me, just a shallow backyard pool. And somehow water got into the flaps tripping the water indicators.
I felt it overheat and the camera button being held down, so i basically turned it off and drained its battery. For a few days it was fine, but couldnt hold a charge and everything was fine, but some water in the screen. And then it decided to invert and flip itself. From then on it hasn't been turned on.
I sent it off to Sony but they send it right back to me unfixed, which kinda confused me, because i got a message saying the Claim was approved and they'll be sending a new device out to me. And then when i recieved it, it was my phone, with the loudspeaker grille nowhere to be found.
So now ive decided to take things into my own hands. Where do you guys think the problem is?
Currently its like this
No Water In Screen
Phone Works Perfectly
Screen Mirrored and Flipped
Top of Digitizer not responding so cant pull down menu
Ill be opening it up pretty soon so Im just trying to get an idea of where i should focus my search.
The speaker is also where the screen/digitizer is connected at.. so if there is no loudspeaker there you may have a problem because of that!
Also opening the phone is very tedious and I advise against that.. they should fix it!
There has to be some kind of app that can flip the screen.....

Found possible cause of sudden death

I have had my Xperia Z3 compact for a bit over a year now, and experienced the "sudden death" problem a handful of times. The symptoms are pretty much the same as everyone else said: black screen, no response to power button, sometimes red light after plugging in but nothing on screen. Thankfully I have been able to revive it reliably by first holding Power + Vol Up for 20 seconds, release, then plugging in the charger.
After the last few incidents, though, I think I'm starting to see a pattern: the sudden death always happened after putting the phone on a metal surface. For example, the magnesium lid of my ThinkPad Yoga 460 laptop, or the (presumably steel) top of a washing machine. Every time I pick the Z3C up and notice it has died, it has always been lying on a metal surface before. However, it does not die every time I put it on a metal surface, so I can't reproduce the issue reliably.
I remember reading somewhere that the sudden death is caused by a hardware bug with power management. It sounds kinda plausible that being too close to a conducting surface may change the capacitance / inductance of something on the PCB just enough to trigger some kind of protection. So perhaps using a thick case may prevent sudden death by making the phone farther away from the surface it is placed on?

Weird screen sensitivity and possible modem problem

This is kind of a weird one, but I'll try to explain. My screen does exactly what it should do if I have it in the palm of one hand. I can swipe, tap, do whatever I want with the other hand - as long as the phone is in the palm of one hand. If I put the phone flat on the couch or on a table, or if I put it in a mount in my car and then try to press the screen, it's as if I'm not touching it at all. It will occasionally pick up some of my presses, but it's not nearly where it should be. I have noticed this with the case on and with the case off. I have a screen protector, but it's one of those self-healing jobs and not one of the tempered glass screens. Anyone else notice this?
I have also noticed that my data connection and speeds on 4G LTE is sometimes lacking when it shouldn't be. I can be in a suburban area, and I'll notice that Waze is "searching for network" more than it should be. I also noticed at my daughter's high school softball field last night (maybe 100 people on hand) that my connection to basic sites was very slow. It seems like I read that this was a thing for some people, but I wanted to gauge here and see if any of you have seen this pop up.
Thanks in advance.

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