Z3 Compact - back panel loose - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi guys.
My Z3 Compact died yesterday while I was using it in the bathroom.
Upon closer inspection I noticed that the rear glass panel had become unstuck, which was probably the cause. Now I know that there has been issues before with the Z series but where do I stand?
I'm not a particularly heavy gamer and I don't really do anything that would make the phone heat up for long periods of time so I'm a bit puzzled.
I'm sending it off for repair but a bit worried that Sony will say it's not covered under warranty. Has anyone dealt with Sony with a similar issue?
Any advice would be great. Thanks. Photo attached.

No problem with warranty. If the phone is water damaged they just carried about to the caps been closed along the incident. They test it with closed caps in the high pressure and can see from were it loose pressure.
Sorry for my bad English!

propov said:
No problem with warranty. If the phone is water damaged they just carried about to the caps been closed along the incident. They test it with closed caps in the high pressure and can see from were it loose pressure.
Sorry for my bad English!
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Click to collapse
Oh, OK. So they test it with the caps closed and if it fails the water test then it's covered under warranty.
Brilliant! Thanks a lot.

Related

My Xperia Z failed the water test out of the box!

Hello all, just wanted to inform all that I've experienced this odd thing with the Z that no one has seemed to have gone through, not sure of course...
But before anything else, as it was a huge selling point for a lot of hiking and travelling me, the water proofing needed to be tested.
I took it out of the box, peeled the plastic protectors off the front and back glasses, threw it in a glass.
- Now my camera has some fog inside, the volume down button has started to work again after half an hour, the loudspeaker is understandably very bad right now.
- Currently trying to get the fog out of the camera and hoping the loudspeaker to go back to normal.
- I will contact Sony tomorrow to discuss the problem and will update this as often as I can.
/**************************************************************/
Solved!
- As Akiainavas has pointed out to me, it is actually written in the instructions manual, it is normal for the camera to get foggy between shifts from under water to outside the water, I've tested it work perfectly under water.
- Once dried out, all is good, it just took a lot longer for me compared to other people because of the low room temp I am used to I guess.
- The phone is all good, all working.
* Now on the to-do list: Unlock, Root, Flash, Enable Bravia through the whole user experience!
I heard that this is actually not uncommon. Let it dry. Try again tomorrow.
Indeed, i tested it the day i got and noticed the sound was very low after it was wet. After a half an hour (max 1 hr) sound will come back with normal volume. It's some protection thing i guess
It's just water on the speaker membrane that distorts the sound. Haven't got my phone yet, but try blowing it out. Waiting it out should work as mentioned.
AlienCraB said:
Now my camera has some fog inside
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Click to collapse
Still have that problem?
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
nikhiltanwar said:
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
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Click to collapse
This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
stiffi2011 said:
This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
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the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
never had any issues with fog in the camera on my xperia acro s, even after having it in my pocket while swimming
the speakers issue is common though, but thats expected, as water is going to get inside the speaker holes no matter what, but all I need to do is just shake the phone and blow where the speakers are and they work perfectly fine after that
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
Right, it's been 12 hours now, I left it to dry out in a bag full of humid absorbing silicon bags over night.
- Right now the fog inside the camera lens is gone.
- However I think it is out of battery so I plugged into charging.
CaFFeiNe666 said:
the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
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Click to collapse
Exactly what I have in mind, I will be contacting Sony about this no matter what, the phone failed the water test out of the box, it is a feature they promote and demonstrate heavily. If they don't cover it in their warranty despite all the promotion and the effort they have put in this phone, then they are just idiots who have absolutely no idea of how one device failing like this can damage the image if they don't back it up with their warranty.
rycexboi said:
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
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Yes, it was all fully working - tested its other features without opening any of the covers to make sure the water test was legit for an hour or so.
/***************************************************/
Update: The phone is working, buttons all working, speaker working, camera fog gone and this time it didn't come back as soon as I took it out of the air lock bag.
I am still contacting Sony to get information on what I should do, how I should feel...
I will test it again after my talk with them and on the direction they've given. Mind you, I tested it only in a half full glass of water so what I will do is to try and reproduce the problem.
/***************************************************/
Update 2: I have just noticed that the charger is actually 1.5A and you cannot charge the phone from a computer unless you have a non-standard USB port like a 3A one that Gigabyte motherboards have.
Put mine in a vase of water yesterday for 5 mins and all was well, love it
Sent from my C6603 using xda premium
When submerged, and after that:
- Speaker will have very low volume for a while, until it dries off
- There might be a "fog" on the camera because of humidity and temperature differences
- Hardware buttons might not react perfectly until the water dries off
It's perfectly normal. It's in instruction manual... but whoever reads those these days
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
mustaine8661 said:
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
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The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
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If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
mustaine8661 said:
If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
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Click to collapse
I trust Sony in this aspect. There are water sensitive tapes under every cover ( those little white things ) so they'll know which one leaked.
Also, remember what happened with Tablet S - it was supposed to be waterproof, but they detected a manufacturing defect that caused some of them to leak. Sony called every customer to Sony Center and provided a replacement of their device - dead or not, warranty or not... that's how you do it.
mustaine8661 said:
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
Click to expand...
Click to collapse
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Click to expand...
Click to collapse
I've read it somewhere that the interior also has water resilient coating actually for when tiny amounts of water goes in, I wonder if that's why the camera gets fogged inside because I just don't get how there can be fog when there is no humidity allowed into the interior components as long as you are in the limits of the IP57 certification.
Am I wrong in this? Does water proofing not mean the device not allowing any humidity inside whatsoever? or Is it that the air molecules carrying the humidity inside can still get past the water proofing?
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Click to expand...
Click to collapse
under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
CaFFeiNe666 said:
under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
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I'm much more likely to spill beer over it rather than water in perfect honesty, so thanks for the info there!
Not that I want to spill any beer... it's so sad when I do :crying:

[Q] Are you confident with the water resistant flaps?

The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
mengsuan said:
The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
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Click to collapse
They loosen up while time passes, if you look the inside of the flaps you will see some kind of rubber coating, as long that's ok your phone should be fine.
Sony stated that the flaps can be opened 5 times a day and still survive for 2 years.
I'm rather worried about the connections to the flaps. They seem to bend rather easily and could prevent the lids from closing correctly.
I always apply some extra pressure before taking my Z near water, just to be safe.
R!n said:
I'm rather worried about the connections to the flaps. They seem to bend rather easily and could prevent the lids from closing correctly.
I always apply some extra pressure before taking my Z near water, just to be safe.
Click to expand...
Click to collapse
No worries. They're flexible but tough.
Sent from my gorgeous White Xperia Z
R!n said:
I'm rather worried about the connections to the flaps.
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Even if they broke - the rubber seals are tight enough for you to close the cover and let it sit there. Those connections dont actually hold the covers in place - they just make sure you won't lose them.
I was dubious about the water proofing but I got drunk and tried it out in the pub the other night....
....phone still works like a charm!
Here is some vids I took dipping it in my friends pint.
http://youtu.be/jFQAL-9WY8s
and washing it in the sink after
http://youtu.be/m67XefjDKgM
I took mine to the shower about three times already. Even wrote about two texts and watched a few Youtube videos from there without a hitch. I'm definitely confident in them. A bit unrelated by at the same time related; I had a dream last night that I sat on my Z and it warped inwards and shattered from all sides, but upon closer inspection I noticed that it was the side's had a green tint to it as opposed to the regular blue, and that's when I realized that I was dreaming in my dream. I looked around for a bit (I was having dinner with dead celebrities and relatives), thanked them for the dinner and invitation and left (I wanted to start having a lucid dream but I wanted to check my real-life Z if everything is ok. I love the fact that I know my Z so well that I was able to point out its imposter's flaws and wake myself up in such a state of mind.
I've tested it into an aquatic center for more than 4 hours, he still works like a charm :victory:
This phone is just awesome.
I was a bit nervous but yup put it in a jug of water just to test and because it shocks the family. Even took it in the shower this morning and was sending texts!
My Brother, Mum and Dad have all swapped their IPhones for a Xperia Z. It's just cool.
I see you guys \ girls have no fear for water when it comes to Xperia Z.
But the real question here is: Who opens the flaps frequently and is still brave enough to use it under water?
(Reason for asking is, there is a lot of nice stories up here but none of these confirm they open the flaps frequently... and that is what this topic is about.)
Kind regards, Stefan.
Thaevil0ne said:
I see you guys \ girls have no fear for water when it comes to Xperia Z.
But the real question here is: Who opens the flaps frequently and is still brave enough to use it under water?
(Reason for asking is, there is a lot of nice stories up here but none of these confirm they open the flaps frequently... and that is what this topic is about.)
Kind regards, Stefan.
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Well I personally keep opening my flaps constantly to sync with my Jawbone UP band and when I was testing my OTG cable and no issues. It's just so cool to be able to use in the shower if needed.
xfile087 said:
i was a bit nervous but yup put it in a jug of water just to test and because it shocks the family. Even took it in the shower this morning and was sending texts!
My brother, mum and dad have all swapped their iphones for a xperia z. It's just cool.
Click to expand...
Click to collapse
conversion= success
Flop loosed
mengsuan said:
The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
Click to expand...
Click to collapse
Microusb flap loosed too, can someone tell me where can i buy it???
DelTree© said:
I was dubious about the water proofing but I got drunk and tried it out in the pub the other night....
....phone still works like a charm!
Here is some vids I took dipping it in my friends pint.
http://youtu.be/jFQAL-9WY8s
and washing it in the sink after
http://youtu.be/m67XefjDKgM
Click to expand...
Click to collapse
i wonder if the microphone or speaker get damaged when you apply a moderate stream of water to the holes..
manual says only use a low output stream of water to clean it.
Thats really bad my xperia Z micro usb flap is damaged i lost the rubber seals and i cant find anyone can repair that IM READY TO PAY 25$ JUST FOR ONE USB FLAP and also i dont have a credit card SO I CANT BUY ONLINE
I kinda sorta accepting that my Z flaps lost their resistance property after one year continuously open and close. So kinda missed those. Now my Z just a normal phone with awesome camera only :/
Whitefang
Sent from my C6603 using xda app-developers app
For me, when you push in the flaps with the top slightly going in first, it goes in loosely
so when you push it in, try and push the top and bottom in evenly, or the bottom ever so slightly in first.
just my experiences with the flaps.
also, oil from your fingers might make the rubber bits slipperly, so try and wipe then on your shirt, cloth or something and see if it helps.
I have a problem with the headphone flap uncovers itself, my phone only has 2 months of use, I could do to fix it? because it is not physically damaged, not even use headphones constantly've only used about 10 times, I hope you can give me some ideas. thanks!!!
Looking for flap replacements?
Here is from Witrigs, tested and proven by many here on XDA. i'm gonna order for my Z1 compact for reserve purposes.
http://www.witrigs.com/sony-xperia-z-replacement-parts
Edit: Guys these are not OEM flaps, sorry about that. Thought so they have OEM flaps like for Z1 and Z1 compact.

[Q] Does my Xperia Z lost water resistance?

Hello,
I have my Z from its release. I tried its water resistance the first day i recieved it, all was OK. I recorded many videos underwater, in swimming pool, at home, and everything was always ok. Everytime i took it in water, I mindfully closed all the covering caps.
But today, I got a problem. I took my phone with me to water, as whnever I did, and when I was looking at it after "bathing", my camera was fogged - it was wet INSIDE. I tried to check those white indicators under covering caps, and those at USB port and headphone jack were RED. I also noticed tiny droplets of water there. Everything else is however working. No display issues, headphones are playing, USB works too.
I must remark that my phone dropped me on pavement from my pocket about month ago (scratched corners), but its resistance worked until today.
What now? Should I claim it? What do you guys think? I bought Xperia Z mainly for its water resistance. It is very distressing that I can take it in water any more.
Edit: one problem detected - mobile data doesnt work.
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Click to expand...
Click to collapse
I read somewhere that on the repair service they check if the flaps provide the necessary seal against water. If they provide enough seal, and you have the indicators turned red, they blame you for not having closed the flaps correctly, on the other hand, if the flaps show defects and let water through, even when properly closed and with moisture indicators turned red, they still service your device under warranty.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Click to expand...
Click to collapse
They were closed. I was always checking them before going in water. Im 100% sure. And yes i can prove it. They can close the flaps and test phone and see if there is water or not.
Dropping the phone may have caused an open gap somewhere and water leaked in.
Nothing you can do, just argue your way in and hope for the best.
If you know you are a clumsy person, you should have gotten a case.
Sent from my C6603 using xda premium
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
Don't tell them you used it in the swimmingpool, it clearly says in the instruction booklet that you should't.
Swimmingpool water contains acids and chemical products that may destroy the rubber seals over time.
I think I know what happened. Flaps may be ok (I tested to put the phone in water again - there were no water under them, but water still got to a phone - my volume down is damaged now), but the right issue is that back plate is raised a bit around the camera
Type "Sony Xperia Z repair, disassembly manual" on youtube.
As you can see on this video, right under the plate are phone GUTS. The plate can be raised by warming it. Thus it can raise when you play games or a sun is shining on a phone. All Xperia Z owners, check your back plate too if it is OK or raised! I believe this is that water resistance issue..
The fog in camera disappeared during the day and when I removed SIM and put it back, mobile data begun to work. Bad thing is that volume button doesnt work (as I said above). The button itself is ok and its not stucked or pressed, but when I turn phone on, it always starts in safe mode and I cant volume down, I can just volume up (using the button; I can volume down using display), so I think button contacts are fu**ed and phone thinks the buton is pressed. I think only thing I can do now is going to repair service.
I could never imagine submersing my phone in water. not worth the risk.
I treat my XZ as water resistant. I'll text people when im in the bath with wet hands etc.. but never put it in water
eiestsa never
vibecatalin said:
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
Click to expand...
Click to collapse
Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
I've read somewhere of someone using bleach on a cotton bud VERY carefully to whiten the markers.
I had a similar issue, take it to the service center & get it fixed.
VykoJust said:
Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
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Click to collapse
No, but I think I will try.
vibecatalin said:
No, but I think I will try.
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Click to collapse
Those flaps are piece of crap. Especially that flap where charger/data cable go. Since we playing with it every day, my guess is that sealing got weaken and that's why water got thru the phone. Gap may be less than tenth of a millimeter ( <0,1 mm) and water can easily come in.
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
hebbe said:
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
Click to expand...
Click to collapse
If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
kingvortex said:
If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
tudork said:
gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
Click to expand...
Click to collapse
Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
kingvortex said:
Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
because they bought the phone with the intention that they can do this with it. They've seen it in official Sony commercials (phone used during rain, phone washed under running water after being splashed with color paint, on exhibitions Sony employees dropped it in aquariums, smashed the phone on the floor repeatedly to demonstrate that the glass won't break). I heard that in some shops they even have the Z in a water tank all the time and only take it out for charging. There was that show in Czech Republic where two models used the phone under the shower and so on.
The phone has an ip57 rating which clearly states that you can submerge it into water for 1m and up to 30 minutes. I also believe that you can leave it there for much longer and it SHOULD be okay, only the depth is important. The deeper you go, the higher is the water pressure and the seals might leak.
Now, cars also have ip ratings for water protection and different levels for the interior of the car and the outside. Inside it might be ip54 (water, mud and splashes when entering the car with wet shoes or boots) and outside it's even ip59 or ip58K which means it's protected against water ingress when used with high pressure water jets (e.g. car wash!).
I'm sure most people would complain, if there brand new car is flooded with water on the inside after they went to car wash. The same is true for this phone!
An ip rating is an ip rating and not like "buhu, it's ip57 but it can only manage 3 drops of water before it breaks!". If that is the case, I could have keept my S2 which also survives a few drops of rain without damage. If Sony can't manage that, they shouldn't have advertised it like that or given an ip54 rating or something lower.
You can't claim your phone has the SECOND HIGHEST protection against water there is and then say: "Stay away from water". It's like: "your car has 6 airbags, but don't expect them to work in a crash" or "your Porsche can go 300 km/h, but don't ever try it"
People put their phone in water because they can and should be able to.
If the XZ can't and should be used in water, I'm sure most people would have bought a non water proof phone instead because it would be the same. I was drawn to this phone because of it's water resistance.
I'm beeing very paranoid and bought a 5€ waterproof bag for my phone which I tested yesterday for 6 hours submerged in the sink. The paper inside stayed perfectly dry. Even though my XZ should be waterproof on its own, I think double protection is always better. The bag seems to be waterproof, and even if by some chance it is not, then my phone won't be damaged, because it's supposed to be waterproof too!
With this double protection, I'm still afraid to take it to the pool, but might do so eventually which I wouldn't have done without the bag.
Yes, you do have a point. At least somewhat anyway.
For a start, the manual tells you to avoid chlorinated water. So no swimming pools. I wonder if this is why the water resistance appears to have failed in this case.
I could point out other things that the manual tells you to avoid, but everyone here has already read it before going swimming with their phone, right?
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Water immersed in z1

Mi and my friend inserted our z1 and z in a fish tank playing a video but after a minute or two both phones stopped working and turned off and since then not starting.
When connected to charger it shuts down continuously and when we opened the flaps there was water in it..our flaps were intact still somehow the water got in and don't know how...!
Now we sent them for a repair.
Can somebody please tell what will charges and what can be the damage
I had a similar issue. Sony repaired mine under warranty.
If you send it in they will do a pressure test, which means shutting the flaps and seeing if it is airtight. If it fails they will repair it under warranty. If it passes they will assume you have left a flap open and they will not cover it.
Good luck.
Maybe a flap on your Z1 was not so how it should be? Or týour Z1 just was not waterproof
schmickers said:
I had a similar issue. Sony repaired mine under warranty.
If you send it in they will do a pressure test, which means shutting the flaps and seeing if it is airtight. If it fails they will repair it under warranty. If it passes they will assume you have left a flap open and they will not cover it.
Good luck.
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richmaster1o2 said:
Maybe a flap on your Z1 was not so how it should be? Or týour Z1 just was not waterproof
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The gave mi the budget in the pic
So i called them and said i want it back refitted perfectly without any repair as the cost was high
And it started when i recieved it in galery..so i asked them..they said sometimes it happens..
Later..my friend's z also started the same way
So i called them and said the following..they replied mi bull****
Good i didnt pay..they don't chech phones properly
I like my Xperia Z1 but this is absolutely my last phone from them... imagine dropping your belt on your phone and your phone breaking.. well that's what happened to my phone..
I've heard a lot of stories especially from Indian Z1 customers that had their phone die after placing it in water
Basically, if you don't have warranty don't put your phone in water and that's that.
I have never had any problem with the waterproofness... i have dipped it in water so many times and talked on phone in shower and been on a swimming pool with it ! No leaks like most of us ! Of course there will be some failure ones but the reason could be anything, maybe a flap was open, maybe the rubber seal from flap was broken or missing, or maybe the power button is leaking or something... As a reminder it should be really clean water and no salt water or anything like that or Sony wont cover it... maybe the water was not clean enough and that made it leak... in Finland we have really pure water everywhere...

Z3 Compact waterproofing after repair

hi, everyone,
i recently repaired my z3 compact (my self). bought what needed and after i finished all the repair process, i ordered a back cover adhesive. i wasn't thinking it'd make it waterproof again because when i asked the seller they said they aren't certain if that adhesive is OEM Sony or Generic. so when I placed it firmly and pressed well so the back cover would remain well sealed without no gaps.....
THEN...... i went to service test to perform a pressure test and the results weren't as expected!!!!
when i press on the phone in the middle, and in every part, the value increases noticeably which made me think the phone has regain it's water proofing!!!
please check the youtube video link below to see how the value change when pressed, and when not.
do you guys think is safe to submerge again in the water without any water leakage or risk of damage?
THANKS FOR ANY RESPOND GUYS.
https://www.youtube.com/watch?v=CFOwfdedH40&feature=youtu.be
Its best not to dip in the water if you do now know if the sealing is an Official Sony Sealant or a generic one. Take it with a grain of salt, I wouldn't trust generic adhesives
Revontheus said:
Its best not to dip in the water if you do now know if the sealing is an Official Sony Sealant or a generic one. Take it with a grain of salt, I wouldn't trust generic adhesives
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even with the pressure increment it would be risky ?
Nidhal AKA the king said:
even with the pressure increment it would be risky ?
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It might be sealed enough to cause that, and is probably capable of not letting water flood in instantly. But a generic adhesive will have no reason to be designed to last long while wet or survive after getting wet - it could degrade rapidly and let water in, or just degreade in general and start to come apart after a short time as a result.
You probably have something that will save your phone in an accident if you are fast but you cant trust it for certain, dont know how long it will last if it does work, and could leave you with no seal at all after a while.
I have been trying to get a good seal with several 'oem' adhesive stickers, but all get loose after a couple of days. Reheating and some pressure fixes it for a little while, also the pressure test, but I do not think I will use under water anymore.
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thank you guys....
i just sold out the phone
Nidhal AKA the king said:
thank you guys....
i just sold out the phone
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Good for you. Which one did you get?
Only thing lacking on the sxz3c is the camera and thus build quality for me.
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Guids said:
Good for you. Which one did you get?
Only thing lacking on the sxz3c is the camera and thus build quality for me.
Sent from my SGP611 using Tapatalk
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thanks!
now im having a brand new Xperia Z5 E6653 (white), it's quiet awesome phone!

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