New contacts won't sync names - Xperia Z3 Compact Q&A, Help & Troubleshooting

I have had the phone for a while now but suddenly new contacts I create one the phone won't save the contact name. All other details like phone, email and phonetic name will save fine. When that happens the name is stored as "nullnull". I'm not sure if it's related as I didn't notice it right away but I updated to 23.0.1.A.5.77 a while back.
I use Fruux for contact sync and am using their sync app. In Fruux I can see the contact fine showing "no name" and adding a name there saves fine, then syncing the change to the phone works fine and now I can see the name in the phone.
Things I have done:
-Deleted fruux sync account on phone and in fruux
-Deleted fruux app
-Wiped phone cache using the volume up and power button trick. I did get the three vibrates but not sure that did anything as the phone booted right in quick and I didn't see it rebuilding app data.
-Installed the Fruux app
-Made a new sync account in fruux and added that to the phone, brought in all contacts fine.
-Made another new fresh contact, again the name didn't save.

Looks like it's Sony's problem, I installed another contacts app and I don't have problems saving the name to new contacts.

scottjal said:
Looks like it's Sony's problem, I installed another contacts app and I don't have problems saving the name to new contacts.
Click to expand...
Click to collapse
I confirm, it's Sony problem. (see https://davdroid.bitfire.at/faq/entry/sony-contact-editor-problems/)
Background: It seems to affect all Sync Adapter. In case you are using a CardDav Server (maybe NextCloud or Baikal) together with a CardDav Sync Adapter app (for example DAVdroid or CardDAV-Sync): If you add a new contact using stock Contacts app, the name you enter in the fullname field will NOT be saved. It appears as "nullnull" or empty or others in your carddav server. The name gets LOST, so its useless. (It seems to work sometimes if you add the names in the seperate firstname/lastname fields, but thats not a solution because its easily forgotten)
Seems, it's fixed in recent devices/updates (Tablet Z4 on Android 7.0 works correct). But this will not help owner of older devices (my Z1compact is affected, Tablet Z, Z3compact seems too).
Only know solution is, as mentioned before, using a third party contacts app that IS NOT using the systems "add contact" dialog (!). (many are using the system dialog, than you have the same problem)
I use True Phone Dialer & Contacts. It brings its own "Add Contacts" dialog, fullname is handled correctly. (I'm using SyncAdapter opensync, almost same as DAVdroid, but you can select more than only one adressbook per server (I don't get this limitation in DAVdroid ) )
---------- Post added at 10:11 AM ---------- Previous post was at 09:45 AM ----------
Only know solution is, as mentioned before, using a third party contacts app
Click to expand...
Click to collapse
Here an instruction how to replace Sonys stock contacts app (root needed!):
Choose you third party phonebook/contacts app (as mentioned before I tested it with True Phone Dialer & Contacts). Test that is is not using stock dialog (add a contact, the dialog where you add name/phone/email should look different then if you add it from stock app).
(maybe not needed: go to Android settings -> apps -> Contacts and clear "Open by default" settings for stock app)
Connect to phone by adb (should work in a terminal app too)
Code:
su
mount -o rw,remount /system
mv /system/priv-app/Phonebook/Phonebook.apk /system/priv-app/Phonebook/Phonebook.apk.bak
mount -o ro,remount /system
Reboot phone
Stock contacts app should not be visible anymore in app drawer, so you cannot accidentally use the wrong app, choose your new app as "use always" when you are asked next.
In case of problems (and maybe before you update Android), just rename Phonebook.apk.bak back to Phonebook.apk .

I seriously hope they don't still have this problem two years later.

Related

Multiple Contacts When Sending New Text Message

When i go to write a new message and click contacts I have multiple duplicate entries. When i go to contacts I only have phone selected/not gmail, facebook etc... and that works fine its just when i go to write a new text message and click contacts
You could deselect every display option in the contacts app, but all of your contacts will still appear in the messaging app. You should try to fix the duplicates by linking them together. Like this:
1. Open the contacts app and select someone who appears twice. (You may have to change display options since you only have phone selected)
2. Under "Linked Contacts" in their profile it should say "1 linked contact"-touch that.
3. Choose "Add link Contact" and find their duplicate entry.
4. That should work. You'll just have to clean things up a little bit.
That doesn't work fyi. You can link til you're blue, but integrated fb, sim, fb app, and google contacts show separately in the messaging app. I've never gotten around this.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] can't add the phonebook data to my contacts

Hi,
I'm having this weird thing: I just upgraded my SGS to froyo 2.2 , but i forgot to backup my contacts list. So, when i looked on my contacts list and it was empty and i had no one to blame but me...
However, after a while i noticed that most of my contact list is somewhere in my phonebook - i can see someone's details by typing his phone number. I can view his name and even his gmail account by clicking on the "add to contacts" option (that appears after you type numbers) but i can't see him in the contacts folder.
Maybe it basic and i'm missing something - i don't know, but it's really irritating...
I've tried everything i can think of: Some of that was to sync my gmail account (and facebook). I imprted every phone number from SD and SIM: But i still can't see my contacts numbers via "contacts" (only via "phone" by typing the phone numbers)
Anyone has an idea what is wrong? Or how to add the data that is out there in "phone" to "contacts"?
Thanks

Facebook account in system settings.

So, not sure what I did, but my Facebook account has disappeared from my list of accounts on my phone. When I go to add a new account, the Motorola Facebook icon is already checked. If I select it, it says I can only have one Facebook account. So, it both does and doesn't think i have a Facebook account. The icon in the list from the Facebook app does nothing, which i think is normal behavior. I do not get profile pics from Facebook in my contacts, so it is not syncing.
Truth be told, this is only an annoyance. I do not want to reset to factory (I have way too many apps to reinstall, which would be more annoying than this problem). But, if anyone can think of how I could manually convince the system to let me re-add the account, any suggestions would be appreciated.
Sent from my DROID3 using xda premium
hi, I have exactly the same problem, so I will aslo grateful for help in this matter
I had the same problem, and I did a trick with SQlite Editor
Install it then,
In SQLite Editor you select: Accounts Storage -> serviceaccounts.db -> accounts -> then you delete the line which have "Facebook" in the column "account_pretty_name"
After a reboot I was able to re-enter a Facebook account in the blur app.
And now it works perfectly
Mathieu2k4 said:
I had the same problem, and I did a trick with SQlite Editor
Install it then,
In SQLite Editor you select: Accounts Storage -> serviceaccounts.db -> accounts -> then you delete the line which have "Facebook" in the column "account_pretty_name"
After a reboot I was able to re-enter a Facebook account in the blur app.
And now it works perfectly
Click to expand...
Click to collapse
That did it. Much appreciated.
Sent from my DROID3 using xda premium
Mathieu2k4 said:
I had the same problem, and I did a trick with SQlite Editor
Install it then,
In SQLite Editor you select: Accounts Storage -> serviceaccounts.db -> accounts -> then you delete the line which have "Facebook" in the column "account_pretty_name"
After a reboot I was able to re-enter a Facebook account in the blur app.
And now it works perfectly
Click to expand...
Click to collapse
This is an older thread, but I'm having the same problem on my new RAZR MAXX (Verizon, unrooted, stock 2.3.6). I have 2 facebook icons under "My Accounts", one that allows me to put my log in info in and nothing else, the second that does nothing when I click it. I am not able to get my calendar or my contacts to sync with facebook and I'm at a loss.
What I've tried so far:
Rebooting
Deleting the FB account info and re-entering it within the My Accounts settings.
Uninstalling FB app (the unresponsive FB icon goes away in My Accounts), reinstalling and rebooting.
When that didn't work I ended up calling the new Google help and the person I talked too ran me through the steps I had already taken and suggested I contact FB as it appears that the issue is with the app. I am pulling the app straight from Google Play, but it would make sense as that is the culprit since it's not syncing with Calender or Contacts.

Saving contacts default location

Hi all,
I was wondering if there was anyway to solve the following problem:
The contacts on my phone are synced with my Gmail contacts, I have a group called "Phone" in which all my contacts are stored.
On my phone, I have deselected everything except for the subgroup "Phone" which I created.
If I add a new contact on my phone, I can select that I want to save it to my google account, however one cannot select a subgroup.
So, I think it saves it by default to "Other contacts". The naturally it does not appear in my contacts list on my phone unless I select to sync that group as well.
Is there a way to change the default saving directory on the phone, or should I just move all my contacts to "Other contacts"?
Using Zues V3N, but this problem has been on the stock ROMs as well.
Thanks for any help.
Nevermind. Found the groups option when adding a new contact...
Didn't notice that before....
Someone is more than welcome to delete this thread if it is not useful at all

Duplicate contacts on phone app

Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
It´s an android bug. I reported it on android bugtracker last year, marked as future release............but yeah........it´s google.
idopes said:
Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
Click to expand...
Click to collapse
Just install Google phone app from playstore. It will detect contacts and ask your permission to delete.
There is no way to uninstall the Phone app,
I contacted Xiaomi support,
And this is thier weird answer
Hi Ido,
Greetings from Xiaomi!
Thank you for writing to us.
Sorry for the delay in response.
I understand that you are facing the issue with your Mi A2 due to duplicate contacts. I regret the inconvenience.
With respect to your concern, would like to inform you that this an inbuilt feature of Mi A2/A1 phone that Whatsapp and Google account contacts could not be merged and they remain separately shown in the contact list of the device.
I regret that there is no way to merge the duplicate contacts of both the accounts. We regret the discomfort this may have caused you.
However, I will definitely transfer your feedback to our concerned authorities so that they can work upon the same. We assure you that we would do our best in order to avoid any further inconvenience to our customers. We value your opinion and see it as an opportunity to learn and improve.
Hope your bond with Xiaomi stays forever and we walk a long distance together.
Please get in touch with us if you need any further assistance.
Regards,
Suman
Xiaomi Customer Support
Click to expand...
Click to collapse
Same here in google phone App. But no problem in google contact app.
No solution yet ?
Turn off contacts sync from Whatsapp account in user and accounts in the settings.
You can delete the whole account and add it again and turn off the syncing
Solution that worked for me. Hope it does for you.
So I had this problem too, I bought the phone just last Monday. I found a solution googling it in other language which suggested the format of the phone numbers saved in your google contacts (or any contact manager you may use), as far as it not the same as whatsapp, the contacts won't merge.
I migrated from an Honor device to Mi A2 and as I exported (yes, exported) my contacts from Google and opened the file in Excel, I noticed there were some special characters between some numbers that were not visible on the phone app. Maybe your previous device or your contact manager does it too. So I basically exported my contacts, deleted every special character between numbers, deleted spaces, deleted all contacts from my google account and imported contacts again from the edited file. I thought that would solve the problem but it didn't. I then edited one of the contacts again to add the country code that was missing for this particular contact (+1 for US) and Google automatically added spaces in certain manner depending if it was a cellphone or a home number (depending of the count of digits that vary in my country), I saved the contact and that specific google contact merged with the whatsapp contact.
So I figured, if I let google apply the spaces (or even special characters for US phone numbers "-") as I delete one digit and type it again (assuming the phone number had no spaces and had already the country code) and save it, the contacts will merge. I did not find a way to do it in bulk, so I had to edit one by one and let google do the formatting for each one. That did the trick for me, no more duplicate contacts.
This worked for new contacts also. Even though when I added a new contact, and it appeared duplicated, because I let google do the formating, after some time it eventually merged.
If you find a way to do it in bulk it would help others save maybe around two hours of editing your contacts. I hope my solution works also for you.
Best regards,
Your savior.
I solved the issue by updating the phone app. If you don't find update in Playstore, go to Apps and uninstall updates of the Phone app (as you can't uninstall the phone app, just uninstall the updates). Once done, you'll find update for Phone app in Playstore. Just update and duplicate contacts issue gets resolved.
I cant delete update the phone dialer app, and cant find any update in playstore...
This phone dialer apps is weird shows duplicate between whatsapp and default contact..
Any sugesstion ? Im in oreo august security patch 9.6.6.4.0
bla.tiga said:
I cant delete update the phone dialer app, and cant find any update in playstore...
This phone dialer apps is weird shows duplicate between whatsapp and default contact..
Any sugesstion ? Im in oreo august security patch 9.6.6.4.0
Click to expand...
Click to collapse
The uninstall updates option is hidden in the three dot menu on the upper right corner..
I have the same problem as well.Unfortunately installing and reinstalling the phone app didn't work for me. The contacts in the Contacts app are showing ok, but not in the phone app.
Problem solved
Use this apps
Twitch contact formatter
Basically this change a format number of contact into international standard
So any application messaging will recognize and merge the contacts ( i just tested with whatsapp)
1 contact will be have some number in one formated
Ex: mia (if merged correctly)
Xxxxx for native call
Xxxxx for wa
Xxxxx for any messaging
So there is no duplicate number again
idopes said:
Hi all,
I just bought the new Xiaomi mi a2, Oreo 8.1.0 with the June's security patch.
And i have duplicate contact on the phone app.
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
When i uninstalling the Whatsapp app all the the dupe are gone, but when i reinstall it they are coming back in.
I tried to sync Whatsapp off on Accounts settings, but that didn't help me either, it removed all the dupe, but after i deleted a contact all the dupe came back (this is weird), and when i'm comparing to my friend's settings, he didn't turn off the sync of Whatsapp but his phone app knows how to deal with the contacts.
Please advise,
Thanks.
Click to expand...
Click to collapse
I found a solution to this problem. Basically it's some kind of bug in the latest version of Contacts app, not the Phone app.
1. Just uninstall the updates of Contacts app (Settings -> Apps and Notification -> See all apps -> Click on Contacts app -> Click on uninstall updates option in the three dot menu on the upper right hand corner)
2. Just open the Contacts app now, it'll automatically merge the Contacts.
3. If you want, update the app now. The changes will persist.
This app solved the problem for me: https://play.google.com/store/apps/details?id=com.contapps.android.merger&hl=es
Welcome to a 2018 phone that duplicate contacts for each app (whatsapp, telegram, duo, messenger....etc.) (facepalm)
Regards!
bixirulo said:
This app solved the problem for me: https://play.google.com/store/apps/details?id=com.contapps.android.merger&hl=es
Welcome to a 2018 phone that duplicate contacts for each app (whatsapp, telegram, duo, messenger....etc.) (facepalm)
Regards!
Click to expand...
Click to collapse
F**ck yeah dude... thanks... :good:
just turn off the contacts sync for whats app
Just bought my A2 and have the same issue with double or ripplet contacts.. Can hide them in contacts but shows in phone app no mather what
Hi All,
Just go to digital well being under settings, then select do not disturb and under exception go to calls. Now select all list of contacts. Now wait for a while. It will merge slowly. Now last things is to deselect all that you want. Now you will no longer see any duplicate entries. It's a sync issue. Go and quick fix it.
Are installing unwanted app for a google problem? ok i have the solution.
go to setting -> account -> whatsapp account in account sync deactivate the sync option.
go to setting -> app -> search for "contacts" app -> storage -> clear storage.
all your contact are going to be removed, and google is going to sincronyze your contact again, without duplicate.
Sorry my english.
i hope this work for you, like is work for me
I solved this issue using Twitch 2! app.
In app settings, remember to enable "com.whatsapp" from providers list, and then just "save selected" in the main screen.
hope it helps.
anujpatel08 said:
Hi All,
Just go to digital well being under settings, then select do not disturb and under exception go to calls. Now select all list of contacts. Now wait for a while. It will merge slowly. Now last things is to deselect all that you want. Now you will no longer see any duplicate entries. It's a sync issue. Go and quick fix it.
Click to expand...
Click to collapse
This method works perfectly, for the latest version of Digital Well being you cannot select contacts, instead you can star duplicate contacts, and then go to accounts and sync contacts for the account. Check your phone app and you will see the starred contacts will be merged into a single contact.
Thanks for sharing this info

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