[Q] 4G network mode fails (d5803) - Xperia Z3 Compact Q&A, Help & Troubleshooting

I just got a d5803. I'm on tmo in usa. I find that if I set 'network mode' to '4g (preferred) /3g/2g' then the phone disconnects from mobile data. However, if I set network mode 3g (preferred) /2g, the phone properly uses 3g data as expected. I'd love any suggestions.

I believe I've resolved this. I went into settings->wireless (more)->Internet settings and I clicked to download settings for tmo. After this, the issue went away. I'm not sure what was actually changed.

Related

Going to Europe. How to disable data connection and enable wifi only?

I'm going to Germany for a month and do not want to accrue any voice/data charges while I'm there. I plan to use wifi only. What's the best way to disable voice/data, but still use wifi? I also want to make sure that my apps do not try to establish a data connection outside of wifi. One idea I have is to keep the phone in "airplane" mode. But I'm concerned that if I reboot my phone it will kick itself out of airplane mode and start roaming.
Any suggestions?
change the APN settings to point to a non-exsistant server, cell interent wont work but wifi can be on and you can still make/receive calls and SMS if need be
I just got back from Europe, this worked wonders for me.
1. Go to Settings
2. Go to Wireless and Network Settings
3. Go to Mobile Networks
4. Uncheck the Data Roaming Option.
This will prevent your phone from using data while you are roaming.
@dcplaya I am also running on Cin Bell. Works great!
Or get a German SIM, that way you'll have data. If anybody calls you on your US number let them leave a voice mail on Google voice
stickerbob said:
I just got back from Europe, this worked wonders for me.
1. Go to Settings
2. Go to Wireless and Network Settings
3. Go to Mobile Networks
4. Uncheck the Data Roaming Option.
This will prevent your phone from using data while you are roaming.
@dcplaya I am also running on Cin Bell. Works great!
Click to expand...
Click to collapse
I have a Nexus One in the UK and have so far taken it to the US, Switzerland, France, NZ and HK. The above definitely works and should be all you need to do. I just had a look at my online balance and can confirm the total on my data charges is £0.00. Note that you can leave this setting disabled the whole time, even when you're in your own country. The phone distinguishes between roaming and non-roaming and acts accordingly.
dcplaya said:
change the APN settings to point to a non-exsistant server, cell interent wont work but wifi can be on and you can still make/receive calls and SMS if need be
Click to expand...
Click to collapse
awesome thx - i came to post this exact question and bam, first thread.

Unable to use 3G on my Nexus One

Hi,
I am using Nexus One in India, and my service provider is MTNL Mumbai. Their network is 3G enabled. I have 3G activated by the service provider too. I have put the settings for my APN, using the settings available here -- dolphin.mumbai.mtnl.net.in/cominfo/docs/general.doc (Sorry, I am not able to post links)
However, try as I might, I have only the "E" icon displayed in the status bar displayed, no 3G. The EDGE network works properly, I am able to surf, but of course, it is horribly slow.
Things I have tried:
- Settings, Mobile networks, uncheck "Use 2G networks only"
- Go to test menu (*#*#4636#*#*) and set the phone mode to "WCDMA only"
- Searched google for people having the same problem
When I set the network mode to "WCDMA only", for some time it shows no network, and then again drops back to "WCDMA Preferred", and shows the "E" icon. My N-1 was bought from Singapore, it original had the EPF21B build on it. Hence, I am assuming that my radio is hardware compatible with my service provider..? MTNL uses European 3G frequencies. Also, the problem is the service itself, since I am able to activate and use 3G properly in my Nokia E51.
Currently, I am running the FRF50 Froyo build - I have unlocked the bootloader and rooted my N1. However, the same problem used to occur on the stock EPF21B build, even when the phone was "virgin".
I'd appreciate any help. Thank you.
If I see correctly, your provider works with 2100 MHz - which would make it compatible with both Nexus versions, so the problem most likely isn't there.
Yes, MTNL Mumbai uses 2100 MHz. Any other ideas or suggestions, please?

[Q] Data Roaming setting (Off) not retained while Roaming

I hope this is in the proper forum and hopefully the question has not been answered yet. I did a search and have found some threads but not this exact question.
So anyway...I have a Rogers (Canada) HTC One M7 running 4.4.2 and HTC Sense 6.0,
Lately I have been roaming in the USA and have incurred roaming charges even though I set my Data Roaming setting to Off (no check mark). It seems to only happen when I am roaming. Basically this is what happens.
The Data Roaming Setting is set to Off all the time.
I go into the US and lose data connection as I start to roam. This is fine.
If I turn off Mobile Data and then later turn it back on, I get the "You are roaming and incur charges..." pop up box.
The only options are OK or Cancel
Choosing Cancel keeps the Mobile Data Off
Choosing OK turns ON Mobile Data and the Data Roaming setting is suddenly set to ON (there is a check mark where previously there wasn't) and I now incur charges.
Is this by design? Shouldn't the Data Roaming setting stay off, even if you turn on/off the Mobile Data? I am not sure if this is a Phone Issue, and Android issue (OS or corrupted OS) or a Rogers (cell provider) issue or a Roaming (cell provider) issue.
I am hoping someone can enlighten me on this behaviour.
Thanks in advance.
MGS
MGS2011 said:
I hope this is in the proper forum and hopefully the question has not been answered yet. I did a search and have found some threads but not this exact question.
So anyway...I have a Rogers (Canada) HTC One M7 running 4.4.2 and HTC Sense 6.0,
Lately I have been roaming in the USA and have incurred roaming charges even though I set my Data Roaming setting to Off (no check mark). It seems to only happen when I am roaming. Basically this is what happens.
The Data Roaming Setting is set to Off all the time.
I go into the US and lose data connection as I start to roam. This is fine.
If I turn off Mobile Data and then later turn it back on, I get the "You are roaming and incur charges..." pop up box.
The only options are OK or Cancel
Choosing Cancel keeps the Mobile Data Off
Choosing OK turns ON Mobile Data and the Data Roaming setting is suddenly set to ON (there is a check mark where previously there wasn't) and I now incur charges.
Is this by design? Shouldn't the Data Roaming setting stay off, even if you turn on/off the Mobile Data? I am not sure if this is a Phone Issue, and Android issue (OS or corrupted OS) or a Rogers (cell provider) issue or a Roaming (cell provider) issue.
I am hoping someone can enlighten me on this behaviour.
Thanks in advance.
MGS
Click to expand...
Click to collapse
I guess i am having the reverse effect to your problem, my data roaming keeps switching off.
With data roaming enabled, and network selection on automatic. Whenever I am in a no signal area with my home network provider, the phone should automatically roam on a partner network for mobile network and data network. (I can confirm this works when tested on a few Samsung phones). However on my HTC, the mobile network roaming works (calls and text) but data roaming does not work. It connects momentarily then disconnects and stays disconnected and wont re-enable until a reboot. If i manually select a network (either home network or roaming network) and then restart the phone, the mobile data will stay enabled. But as soon as there is a switch between home or roaming network then the data disconnects and cant reconnect until the next reboot.
I was wondering if this could be a hardware limitation or software limitation.
vicyang85 said:
I guess i am having the reverse effect to your problem, my data roaming keeps switching off.
With data roaming enabled, and network selection on automatic. Whenever I am in a no signal area with my home network provider, the phone should automatically roam on a partner network for mobile network and data network. (I can confirm this works when tested on a few Samsung phones). However on my HTC, the mobile network roaming works (calls and text) but data roaming does not work. It connects momentarily then disconnects and stays disconnected and wont re-enable until a reboot. If i manually select a network (either home network or roaming network) and then restart the phone, the mobile data will stay enabled. But as soon as there is a switch between home or roaming network then the data disconnects and cant reconnect until the next reboot.
I was wondering if this could be a hardware limitation or software limitation.
Click to expand...
Click to collapse
I personally don't think it is a hardware issue, although it may be a software bug and an issue with the roaming provider. I believe that the data roaming setting gets "reset" once the phone mobile data setting is turned back on on a foreign network. I think that the HTC "sees" a foreign network and does not know what to do so it either gets the setting from the roaming provider or just defaults to a set setting.
In my case, I had lots of support calls with Rogers and according to them, my data roaming settings are probably resetting based on the roaming provider when the mobile data setting is turned back on. I actually video recorded what happens and sent it to Rogers when I was roaming. Once they saw it, they told me that any unintentional roaming charges will be credited back.
They did not tell me if it was a software issue or a roaming issue. However, I also tried the same setting using an old iPhone4S and a Samsung Galaxy S3 and both worked fine under the same conditions. That is, the settings were retained.

[Q] Unable to connect to Vodafone 3G (C5302)

Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
soumit.c said:
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
Click to expand...
Click to collapse
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Plum Crazy said:
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Click to expand...
Click to collapse
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
soumit.c said:
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
Click to expand...
Click to collapse
Good to see that you've sorted out the problem!

N920T (SEARCHING) Not registered on network

I have an N920T I cannot get service. I get (searching) in the top corner. If I try to make a call it says "Not Registered On Network".
It does show I have full signal bars, but does not show data connection.
Settings > Mobile Networks
Network Mode set to: LTE/3G/2G
APN: T-Mobile (T-mobile Sim Inserted)
The SIM is active, but I have also tried an active AT&T SIM with the same results. The device is factory unlocked.
If I go to Setings > Mobile Networks > Network Operators and tell it to search for available networks it finds nothing.
It seems to me there is some sort of issue with the antenna or an antenna setting.
*#0011#
Attached image of what I'm getting there.
Anyone familiar with what I should be seeing here? I'm not familiar with this.
Two days couldn't get it to work. Yesterday before I left my shop I downgraded the modem from OKC to OJ5 and it was still not getting service. Left it sitting on my desk overnight. Was fixing to start working on it. Turned the screen on and BOOM 4g and making calls.

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