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Dear forum members.
I know what you may be thinking this is yet another thread on Galaxy Note screen problems, I couldn’t bring myself to post in the existing thread only to have it be drowned under the 1,300 of old posts http://forum.xda-developers.com/showthread.php?t=1336187.
I’m not looking to fix this problem myself I simply need the correct terminology to describe this problem to a Samsung engineer for what will be the second return under warranty.
Display:
E.g. in portrait mode very fine small red pixels peppered to the top of the screen under the notification bar spreading out thinly to the bottom right, most visible with a gray or white background apparent with screen set on lowest light setting and or when in a low light environment.
I appreciate that this may seem a petty concern why not simply make the screen brighter but given my eyes have a sensitivity to bright lights this is not an option.
My phone has apparently undertaken a complete diagnosis and service or at least that’s what the letter from Regenersis service centre said.
In addition to my main concern above I list the bellow only for completeness of this report as they may be connected with the above screen issue:
1. Strange nuanced behaviour of the automatic brightness which turns my phone into a mobile disco.
2. Banding on low resolution images.
3.Backgrounds especially white changes shades for example.: it could take a pink-ish shade or a green-ish shade or a light blue one.
My sincere thanks for taking the time to read
This post might be of assistance to you. I'm not sure. I haven't seen these problems.
http://forum.xda-developers.com/showthread.php?t=1430847
Thanks missed that one have now bookmarked that page in regards to banding on low resolution images.
But unfortunately I don't believe there's any direct relation to my odd little red dots in terms or phrase that could be adapted for my purposes or at least none that I can see, but I'll need to give it a thorough read through to be certain.
alfabet0 said:
Thanks missed that one have now bookmarked that page in regards to banding on low resolution images.
But unfortunately I don't believe there's any direct relation to my odd little red dots in terms or phrase that could be adapted for my purposes that I can see.
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Click to collapse
Yeah, probably not. But, if you contact Samsung, I'm sure you can just describe "little red dots" and where they are and then Samsung will test it out and see.
Rose tinted glass
I've already tried to contact them although the Samsung customer service people try their best to be helpful, nor Samsung or it's employs can officially acknowledge this or any of the faults in my thread to do so would probably mean they'd have to do a mass recall of a lot of Galaxy Note's sent out.
The only thing they can do is recommend I make a service request which is what I'm doing for the second time.
The problem is the fault is so innocuous and almost invisible under normal bright working conditions that the engineer's can't see it, But once you've notice this fault it can be quite distracting it's almost as if half the screen has rose tinted glass
I guess it wouldn't hurt to pester them again I'll try and be more direct this time.
Well from my point view
the screen technology is led " light emitting diod"
this technology uses RGB colors , red blue green.
In every pixle there is a mixed of RGB .
Some of the pixels get damaged ; REASONS:
phone fall down.
Mnufactoring malfnctioning process in the screen.
expect anything that would hurt you screen
and if your device is still under warrenty . you are good to go
i hoped i helped
Sent from my GT-N7000 using XDA
alfabet0 said:
I appreciate that this may seem a petty concern why not simply make the screen brighter but given my eyes have a sensitivity to bright lights this is not an option.
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Click to collapse
Exactly my problem.
hi i am in the uk.. on three network. i got my htc one on the 3rd of april, and 4 days later the screen started to flicker? not all the time? but browsing? esp facebook or anything page with white? i guess the white shows up the flicker more? like i say NOT all the time but soo annoying!! not what i expected from a high end phone? Now let me just say i love this phone.. but thought i cant have this.. so i fill out support form for htc and they reply quick advising me it should not do this and to get it changed. i contact three go through the whole call centre thing (like pulling teeth) anyways the upshot was.. three sent me another brand new phone the next day (yesterday) and took back my first one. And guess what? as soon as i switch the phone on, same screen flicker? i treated the first phone like a new born baby didnt drop or bash it 4 days=screen flicker. another new phone as soon as i use it = screen flicker!! i so love this phone but im so gutted!! any suggestions from ANYONE would help.
kind regards
shep
This isn't helpful but you must just be unlucky to have had it happen twice because mine's been perfect and I've not seen anyone else on this forum mention that problem with theirs.
I guess you'll have to get a new one sent out again and hope for the best :thumbup:
Could you make a short video clip to illustrate your problem ?
Sent from my HTC One using xda app-developers app
HTC ONE screen problem!
Hi Everyone.
I bought htc one.I think It has a screen problem.
A lot of Parallel point On screen.Home screen and camera screen.Top to end of phone.Double line of point groups.
Anyone know what' s this?
I need help.
Please look the pics.
deepfresh said:
Hi Everyone.
I bought htc one.I think It has a screen problem.
A lot of Parallel point On screen.Home screen and camera screen.Top to end of phone.Double line of point groups.
Anyone know what' s this?
I need help.
Please look the pics.
Click to expand...
Click to collapse
iF, Factory reset not solving, replace. Seems hardware issue for me.
Sent from my HTC One using xda app-developers app
hi.. to be honest i dont think a video would pick the problem up? you know i could just be being a kill joy? ive watched videos etc and there really isnt a problem with that at all.. in fact the quality of the picture is fab? if i could use an analogy? remember when the volume control on your stereo would get dust in it? and you would have to twiddle the knob to cure it? its a bit like that? like i say it does not do it all the time but i notice it with white in the screen? like facebook google and when i am navigating thru the screens on the phone like settings etc? the white flickers white/slightly darker white? hence my example? now ive changed my text messages colour scheme so that doesnt annoy me now with it.. but obviously as a electronics layman.. i cant help but think if it was a problem with the screen itself, other colours would do the same as they would if there was a loose connestion? and also if it was a power flow problem with the battery? same thing? not just the white on screen? so i can only conclude as a layman again.. that it is some sort of issue with the os? screen refresh rate maybe? i just dont know? and i cant help think stupidly or not that when htc finally get around to an os update to 4.2.2 (or whatever it is) from 4.1.2 the whole thing will be resolved?
Could it be the auto brightness doing its thing? Try turning it off maybe that might solve it.
I might be totally wrong, be great if that fixed it though. Good luck
well well well!!!! And there you have it!! or at least something like that? ive always used the multi widgit for wifi bluetooth brightness etc? so i have brightness preset on that. instead ive gone into display settings, adjusted brightness with slider? no more flicker!! NO MORE FLICKER!! who ever you are!! thank you!!!!!!!!!!
deepfresh said:
Hi Everyone.
I bought htc one.I think It has a screen problem.
A lot of Parallel point On screen.Home screen and camera screen.Top to end of phone.Double line of point groups.
Anyone know what' s this?
I need help.
Please look the pics.
Click to expand...
Click to collapse
have sent pm
shep98 said:
well well well!!!! And there you have it!! or at least something like that? ive always used the multi widgit for wifi bluetooth brightness etc? so i have brightness preset on that. instead ive gone into display settings, adjusted brightness with slider? no more flicker!! NO MORE FLICKER!! who ever you are!! thank you!!!!!!!!!!
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Click to collapse
Was this happening when the stock power widget brightness was set to medium?
If so, I have the same flickering ( http://forum.xda-developers.com/showthread.php?t=2243483 ), but I've found out that its not the power widgets fault per se, but the the the level that it sets it to. The widget set the brightness to 33%, and that the level which I'm getting flickering at, regardless of if it was set with the power widget or by the slider. The flickering happens on screen with a good amount of white. Google search result webpage is a good test case; it shows the flickering clearly at 33%. It also seems to depend on where the white is on the screen. For example, I can induce flickering at 40% brightness by moving a light colored icon from the bottom of the screen to the top! Moving it back to the bottom causes the flickering to go away. I can also do it by moving around or resizing the Gmail widget. Flickering happens for me to some extent at brightness values between 33 and 45 under certain screen conditions. Above or below these brightness values, the screen is top notch, no endless flickering at all regardless of how much white is on screen. I'm starting to think this has to do with the dynamic contrast feature of the One. It seems as though it falls in an endless loop of trying to change the contrast, as if it cant decide on what to set the contrast to. Or it could be that the dynamic contrast is fighting for a certain brightness value, but the manually set brightness is not allowing it. I might be wrong about this, and it could just be a hardware backlight problem, regardless, I wish HTC had the Sense (ha ha!) to allow us to disable dynamic contrast if we wanted to. I'm pretty sure this is whats causing the issue where people see flickering when the keyboard pops up.
screen issue?
hi..
i had the widget set on the third setting, the fourth being the brightest. i had the same problem with my first phone and thought at the time it may have been a backlight problem? or power flow problem? i sent that phone back and the next phone did the same? after posting on here.. i removed the widget and manually adjusted the brightness. i like the screen quite bright, manual adjustment cleared the problem for me. i gotta say yep the flicker was more visible on screens with alot of white, google, facebook, texts? and way way annoying! i can only suggest you try the same as i did? perhaps it is just a quirk with the htc? or maybe the os? you never know, when the update to keylime or whatever it is called comes out the flicker may go totally?
JUST had this on facebook? hope it helps?
HTC One
HTC One : Update Available (1.29.401.12)
HTC is currently deploying an update for the new One
Version: 1.29.401.12 - Size: 229.04 MB
It includes :
- System Optimization
... - Updating Service Location
- HTC Zoe: Optimizing sound quality
- Camera: Optimizing Parameters
- Beats Audio: Sound enhancement
- other fixes
coming soon...
shep98 said:
hi i am in the uk.. on three network. i got my htc one on the 3rd of april, and 4 days later the screen started to flicker? not all the time? but browsing? esp facebook or anything page with white? i guess the white shows up the flicker more? like i say NOT all the time but soo annoying!! not what i expected from a high end phone? Now let me just say i love this phone.. but thought i cant have this.. so i fill out support form for htc and they reply quick advising me it should not do this and to get it changed. i contact three go through the whole call centre thing (like pulling teeth) anyways the upshot was.. three sent me another brand new phone the next day (yesterday) and took back my first one. And guess what? as soon as i switch the phone on, same screen flicker? i treated the first phone like a new born baby didnt drop or bash it 4 days=screen flicker. another new phone as soon as i use it = screen flicker!! i so love this phone but im so gutted!! any suggestions from ANYONE would help.
kind regards
shep
Click to expand...
Click to collapse
hi dear
i have the same problem,in the manual brightness situation, i have screen flickering in white background,do you think,htc will solve this problem with OTA update or not...
thanks
Hey guys,
This thread is not about the camera taking photos with banding lines, instead about the actual display.
Does anyone have vertical banding lines most notorious when displaying a full grey screen in low brightness.
I've read the verge review and seems to have some banding as well, anyone as well? Thinking about replacing it for a third time.
happyhour13 said:
Hey guys,
This thread is not about the camera taking photos with banding lines, instead about the actual display.
Does anyone have vertical banding lines most notorious when displaying a full grey screen in low brightness.
I've read the verge review and seems to have some banding as well, anyone as well? Thinking about replacing it for a third time.
Click to expand...
Click to collapse
Yes, I rarely get this issue. I captured a screen shot one day just in case, not sure how well it shows up, but look in the middle lower portion of the screen. Almost like a clock hand pointing at 6 o'clock.
JustROLLIN said:
Yes, I rarely get this issue. I captured a screen shot one day just in case, not sure how well it shows up, but look in the middle lower portion of the screen. Almost like a clock hand pointing at 6 o'clock.
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Click to collapse
Nevermind, it does not really show up in that pic. Sorry. But yes, I experiencing this issue. Mainly when I am in the settings menu, I think it based on the colors in there. I do not ever see it on my home screen or apps...at least my eye cannot perceive it.
JustROLLIN said:
Nevermind, it does not really show up in that pic. Sorry. But yes, I experiencing this issue. Mainly when I am in the settings menu, I think it based on the colors in there. I do not ever see it on my home screen or apps...at least my eye cannot perceive it.
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Click to collapse
You can't take a screenshot to see the problem. Its a hardware issue therefore you can only use an externeal photo of the screen. Check on grey full color screen. I think I will not replace it, I may risk on another issue..
happyhour13 said:
You can't take a screenshot to see the problem. Its a hardware issue therefore you can only use an externeal photo of the screen. Check on grey full color screen. I think I will not replace it, I may risk on another issue..
Click to expand...
Click to collapse
Yeah, I had not planned on replacing mine either. I so infrequently see it, and even when I do, it really does not impact anything. I was not aware it was a hardware issue, seems there could be a bug fix for problem then.
JustROLLIN said:
Yeah, I had not planned on replacing mine either. I so infrequently see it, and even when I do, it really does not impact anything. I was not aware it was a hardware issue, seems there could be a bug fix for problem then.
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Click to collapse
I've been investigating and the problems seems to be just like the galaxy nexus screen.
http://forum.xda-developers.com/galaxy-nexus/general/galaxy-nexus-grainy-vertical-banding-t1391509
basically like the people of that threads
happyhour13 said:
I've been investigating and the problems seems to be just like the galaxy nexus screen.
http://forum.xda-developers.com/galaxy-nexus/general/galaxy-nexus-grainy-vertical-banding-t1391509
basically like the people of that threads
Click to expand...
Click to collapse
Thanks for the link.
Its funny cause the band shows up in the screen shot on my phone, but probably because the conditions are right, not cause its actually in the pic.
Vertical lines are something you should replace your phone for. Horizontal lines like in the screenshot is just the banding of the colors and happens on every single stock android phone because it's apart of the software
kdog350 said:
Vertical lines are something you should replace your phone for. Horizontal lines like in the screenshot is just the banding of the colors and happens on every single stock android phone because it's apart of the software
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Click to collapse
Could u check through a full grey background whether ur greyd are fully consistente? I mean there no faint lines whatsoever. Perhaps ur phone is the same as mine and u have not realized it given that it seems to be fairly normal with amoled displays
I was just about to post about this very issue. I created a quick image to show everyone what the issue is. The lines are not as drastic as I made them look, but it should give you the idea of what it looks like on the screen.
undergrad said:
I was just about to post about this very issue. I created a quick image to show everyone what the issue is. The lines are not as drastic as I made them look, but it should give you the idea of what it looks like on the screen.
Click to expand...
Click to collapse
No. That is not the issue we are speaking about. The issue we are referring to is VERTICAL and only appears on greyish/black screens, like the settings screen. The horizontal lines are normal for this phone.
JustROLLIN said:
No. That is not the issue we are speaking about. The issue we are referring to is VERTICAL and only appears on greyish/black screens, like the settings screen. The horizontal lines are normal for this phone.
Click to expand...
Click to collapse
Precisely. You can't really use self screenshots to see this problem I'm talking about. Its about the amoled itself having these vertical banding lines(canvas-like strokes). Open Facebook and tap the search button and tap on the search bar without actually writing any name. Tap down the keyboard. For me the deep blue background has the most prominent banding lines for me. I have one week to think whether I should replace it. If everybody actually have these lines and NOT a solid color on full greys or deep blue I won't replace it.
PS. TheVerge moto x review says that it also have some banding lines on grays. I'd be great if you guys could check ur screens like I just explained. Hope I explain it well
Damn amoled!
Someone with the problem should post a sample pic/screen shot so others can download it and attempt to see the problem.
Just download a color test app that makes ur whole screen of a determined color. Put it on grey and check whether ur whole Grey screen doesn't have any vertical line banding. In case it doesn't have any of these lines, please let me know.
If it does have banding, take a screenshot and see it on ur computer monitor and see how the Grey should be displayed(full solid grey without lines)
I don't care enough to install an app, checking out a screen shot is quick and easy.
Took a photo with my tablet. These are the lines im talking about.
Also use the screenshot so u can check whether u have the same problem.
With the screen shot downloaded and displayed on my Moto X I can detect no banding of any kind. I tried it in dim and bright light. Screen brightness is set to auto so it did adjust with ambient light. Maybe I would see it if I manually cranked brightness to max.
Steve-x said:
With the screen shot downloaded and displayed on my Moto X I can detect no banding of any kind. I tried it in dim and bright light. Screen brightness is set to auto so it did adjust with ambient light. Maybe I would see it if I manually cranked brightness to max.
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Click to collapse
Thank you, so my case is a defect, a third replacement will happen I guess. Great phone nevertheless.
It is possible it is something that was fixed going from 4.2.2 to 4.4.x, seems unlikely though. I notice you are on 4.2.2. I am on 4.4.2.
Impossible, my issue is definetively not software related but hardware related. When I see this screen shot on an LCD based device like my PC monitor, no banding is present. After all the pointless investigation this issue is sometimes present on amoled devices like the galaxy nexus.
Hello i have bought a used xperia Z. I noticed it has about 5 white stains on the display. You can only see the stains on light color (white,yellow,green etc.) Black color look normal. Are the white stains (dots ) on the display a big problem? It look a little bit like moisturized.Did anyone have similar problem? i will try to throw on photos later.Anyone similiar with this problem? Tried using dead pixel fix form play stor, it doesnt help anything.
i
salata1500 said:
Hello i have bought a used xperia Z. I noticed it has about 5 white stains on the display. You can only see the stains on light color (white,yellow,green etc.) Black color look normal. Are the white stains (dots ) on the display a big problem? It look a little bit like moisturized.Did anyone have similar problem? i will try to throw on photos later.Anyone similiar with this problem? Tried using dead pixel fix form play stor, it doesnt help anything.
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Click to collapse
they are stuck pixel sometimes working and sometimes ... and won't destroy other pixels (it s usual issue on lcd displays)
But if they are not annoying for ur eyes leave them cause fast flashing the screen and such solutions don't solve anything.
but sony will replace if it has warranty
:good:
Geeks Empire said:
they are stuck pixel sometimes working and sometimes ... and won't destroy other pixels (it s usual issue on lcd displays)
But if they are not annoying for ur eyes leave them cause fast flashing the screen and such solutions don't solve anything.
but sony will replace if it has warranty
:good:
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Click to collapse
Hi. very new big problem. My power button started working badly ( its taking clicks wrong) sometimes it counts as a click and the restart menu comed up and sometime it just doesnt react what do ? It is on warranty
i
salata1500 said:
Hi. very new big problem. My power button started working badly ( its taking clicks wrong) sometimes it counts as a click and the restart menu comed up and sometime it just doesnt react what do ? It is on warranty
Click to expand...
Click to collapse
it s used phone and i don't know what did happened for it
maybe last user modified it or was working not properly
so best choice is to take it to official service
however u can first use PC Companion app to repair firmware if these problems be in software this can solve all of them
:good:
if it was helpful hit thanks
Geeks Empire said:
it s used phone and i don't know what did happened for it
maybe last user modified it or was working not properly
so best choice is to take it to official service
however u can first use PC Companion app to repair firmware if these problems be in software this can solve all of them
:good:
if it was helpful hit thanks
Click to expand...
Click to collapse
LOL the buttons work now correctly biggest problem is that iuf i put the display on full brightness it stars flashing and when it turns on the screen flashes really bad too
I think i have a bad screen.
Today i went to a store and compared my Z3C with a another one. The weird thing my screen is more blue / Cold.
I checked the brightness and calibration on both. They where the same.
The other thing was i took a picture on both.....the black colors on the other one was more black. I hope not i also have a bad camera. I dont have those pink color phenomenem told by others.
Does anyone also had that fault ?
Can you tell when was your phone manufactured and where?
It's on the paper/sticker next to the the SIM card slot and the date should look like 14W41 (year 14, week 41). Maybe they used a different screen, which is a known policy. By the way, the HTC (M7) had 3 screen variants and 2 camera variants, but I did not hear if Sony uses 2 diferrent sensors.
My is 14w42. The demo one in store was 14w37 D5803.
http://forum.xda-developers.com/showthread.php?t=2652220&page=1
Here is how to check it, but it needs root.
It's strange, but am I the only one who's display's white is actually more into red/pink, not blue? My display, especially on sunshine is all red-ish, so I have actually increased the green to make it more neutral...
Did you check if the brightness settings were the same? When low light, the blue tends to get stronger.
cyphomatic said:
Did you check if the brightness settings were the same? When low light, the blue tends to get stronger.
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Click to collapse
It was the same. I will send it to Sony and see what they can find out.