[Q] Lumia 920 Dead, not charging! - Windows Phone 8 Q&A, Help & Troubleshooting

Hello,
Last night I turned my Lumia 920 off overnight with around 30% battery. When I woke up this morning, I could not turn it on.
I then tried to charge it for 3 hours, and still nothing. I have tried resets and everything. Nothing is displayed on the display at all, not an icon. Just a black screen. Please help, I use this phone for important calls.
Thanks,
Josh

When is the ceremony?
Did you try a other charger or cable?
Is the usbsocet not damaged?
Otherwise your battery could be dead.
You can take it to a servicepoint or replace it yourself.
heres a howtoscrewyourownphonetutorial.
eh...howtodoyourownphonetutorial.......darn autocorrection.
http://wmpoweruser.com/guide-on-replacing-your-nokia-lumia-920-battery/

feherneoh said:
Connect it to PC and check if it appears as HSUSB D-Load or something, maybe Emergency download
Click to expand...
Click to collapse
can he recover the phone if it's in HSUSB_QDLOAD state ? any thread talking about this please? I can't find anything about it, thanks!

Related

HELP My phone doesnt work-Battery dried out during ROM installation

During installation of ROM update, my phone stopped and it doesn't start.
I think it is because of battery.
There wasnt enough battery and i think it dried out.
Now I know that it had to have at least 50% of charge but it is too late for that. (i had stg like 40% of charge)
Is there any way to charge it and install new ROM?
I tried to charge it during the night and nothing happened.
also I removed the battery during one day and I tried charge it again and it didnt work either.
please help.
Thanks
if it wont even start? i dont know, you tried get into bootloader? hard reset?
hmmhmm1222 said:
if it wont even start? i dont know, you tried get into bootloader? hard reset?
Click to expand...
Click to collapse
i cant get into bootloader or do hardreset. when i plug it to charge, i dont get any light. i tried also removing battery and plugging directly to charge to start it like that and do different kinds of reset but it didnt work.
so you dried your battery? lol
[email protected] said:
so you dried your battery? lol
Click to expand...
Click to collapse
yes but it supposed to start if it is only a battery problem when it is plugged to charge, isnt it?
i think i flashed the bios or stg like that.
is there anyway to save it, to reinstall whatever it is?
thanks
sptchi said:
There wasnt enough battery and i think it dried out.
Now I know that it had to have at least 50% of charge but it is too late for that. (i had stg like 40% of charge)
Click to expand...
Click to collapse
From what I remember was that if you're lesser than 50% of battery it won't let you continue the flashing. So I'm quite positive that it is not battery issue.
I tried once flashing at 48% and it says my battery is less than 50%.
find a friend who has a fully charged blackstone battery, borrow this, and try do a hard reset.
ultimatepichu said:
From what I remember was that if you're lesser than 50% of battery it won't let you continue the flashing. So I'm quite positive that it is not battery issue.
I tried once flashing at 48% and it says my battery is less than 50%.
Click to expand...
Click to collapse
That is not the issue when you flash in bootloader.
jigners said:
find a friend who has a fully charged blackstone battery, borrow this, and try do a hard reset.
Click to expand...
Click to collapse
Yes. This is definitely a good suggestion. Also see if you can boot into bootloader and then install the rom again.
just charge your phone overnight and flash via sd card in the morning
ckong1 said:
just charge your phone overnight and flash via sd card in the morning
Click to expand...
Click to collapse
I did stg wrong i dont what it is and it is not possible to charge it or get into boatloader.
it has been more than a week now since that happened and i tried to charge it for several nights and it didnt work.
i also removed the battery for 2 days and than i tried all these things again and again nothing.
i dont have any light at the top near on/off button and nothing on the screen.
thanks
sptchi said:
I did stg wrong i dont what it is and it is not possible to charge it or get into boatloader.
it has been more than a week now since that happened and i tried to charge it for several nights and it didnt work.
i also removed the battery for 2 days and than i tried all these things again and again nothing.
i dont have any light at the top near on/off button and nothing on the screen.
thanks
Click to expand...
Click to collapse
If you don't have a friend with a Blackstone then head for a Phone shop (that sell them) and ask if you can just use the battery from their DEMO model for a few minutes. Pop it in and try a hard reset. At least you will n=know if you have a dead battery or not.
Cheers
handfish said:
Yes. This is definitely a good suggestion. Also see if you can boot into bootloader and then install the rom again.
Click to expand...
Click to collapse
You don't need to borrow someone elses battery. Take out battery and connect device to charger without battery. Phone should still turn on, enter bootloader, hard reset etc. If you cannot do any of this then its not a battery issue
Fallen Spartan said:
You don't need to borrow someone elses battery. Take out battery and connect device to charger without battery. Phone should still turn on, enter bootloader, hard reset etc. If you cannot do any of this then its not a battery issue
Click to expand...
Click to collapse
i know that is not a battery issue now. i tried everything including removing the battery and using with charger. but still i cannot turn it on.
i just cant get into bootloader or do a hard reset.
but i dont have any idea about the problem. i think it is more complicated but i dont know what it is
thanks
Are you able to do anything with phone? When you connect device to charger with/without battery does led light come on? Does phone make any sounds as if turning on/booting up but screen is just black?
If you are unable to do anything with device, try taking battery out and leaving device overnight, then re-insert it before trying to turn it on again.
Fallen Spartan said:
Are you able to do anything with phone? When you connect device to charger with/without battery does led light come on? Does phone make any sounds as if turning on/booting up but screen is just black?
If you are unable to do anything with device, try taking battery out and leaving device overnight, then re-insert it before trying to turn it on again.
Click to expand...
Click to collapse
i have already tried taking battery out and leaving for 2 days. it didnt work either.
i think i needto find out how to install bios to my phone.
i dont know if there is a bios for phones.
is it possible to install stg / bios when we cannot get into bootloader or do a hard reset ?
There's no BIOS on the phone per say, there's a comparable portion of firmware, but normally it can't be upgraded/replaced if the phone is not booting.
Your best bet is to send it to repairs, make up a reason why it failed (e.g. stopped working unexpectedly, never turned on after removing the battery) and hope they will fix/replace it under warranty terms.
If you are into having some intimate relationship with your phone, look around for Blackstone JTAG.

[Q] Completely drained external/internal battery?

I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
13 views and no reply... I'm gonna shamelessly beg now.. anyone?
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
leonuxury said:
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
Click to expand...
Click to collapse
Is it possible for the battery to just die like that without any warning? My battery was okay before this problem. I've tried it with an external charger and it charges.
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
paul c said:
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
Click to expand...
Click to collapse
I've tried charging without the phone. External charger or desktop charger. Doesn't work either.
Sounds weird, but did you try to hold down the power button for a few seconds to let x1 on? Sometimes I have that too when the battery goes empty and the phone goes off. It doesnt open immediately when I press the button, but have to hold down the power button for a few seconds and than release. Try that for about 5 times. If noting happens, than its not the same problem that I have.
Jaennil said:
I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
Click to expand...
Click to collapse
Hi guys,
I'm having exactly the same issue as "Jaennil". My battery was at 67% when I went to bed but today morning its dead. I dont know how it happend. Usually I get around 2-3 days of battery backup(on standby). Now my xperia is not switching on. Can anyone suggest some solution for our problem...I am now charging the battery using wall charger,but i dont see any battery charging notifications.
Please help guys,
Thanks in advance.
Bobby Thomas

My Note..She is Dead..

I had just installed CM9 v2 last night, was working fine, installed all apps, everything as normal. Phone was about 25% charge before I went to bed and put it to charge.
Woke up this morning, the alarm didn't wake me up..the phone is dead, won't turn on, can't hear any sounds, can't even see the screen flicker to show some sort of life, just dead.
Tried charging on another charger just incase, no go. Pulled battery out, tried going into download mode/CWM with nothing. Tried connecting to PC with PC-Odin and it doesn't detect a phone connected.
I don't think its the ROM because it was working fine with no hickups, I think it's hardware related, but just wanted to check before I send it back...
Sad day...
daoutlawz said:
I had just installed CM9 v2 last night, was working fine, installed all apps, everything as normal. Phone was about 25% charge before I went to bed and put it to charge.
Woke up this morning, the alarm didn't wake me up..the phone is dead, won't turn on, can't hear any sounds, can't even see the screen flicker to show some sort of life, just dead.
Tried charging on another charger just incase, no go. Pulled battery out, tried going into download mode/CWM with nothing. Tried connecting to PC with PC-Odin and it doesn't detect a phone connected.
I don't think its the ROM because it was working fine with no hickups, I think it's hardware related, but just wanted to check before I send it back...
Sad day...
Click to expand...
Click to collapse
Try charging battery up with a external wall charger it worked for me when I was bricked and needed to reset counter
Yeah thats what I had it on overnight, i dont have a external battery charger unfortunately so I can't tell if the battery is just plain dead or not.
daoutlawz said:
Yeah thats what I had it on overnight, i dont have a external battery charger unfortunately so I can't tell if the battery is just plain dead or not.
Click to expand...
Click to collapse
If possible try using another battery thats charged...hopebits ur batt tats faulty rather than the phone...
Sent from my GT-N7000 using xda premium
I don't know of anyone else with the same phone, I will try check the voltage on the battery when I get home see if it's that
Voltage is fine...looks like a dead phone
Would a jig revive it?
daoutlawz said:
Would a jig revive it?
Click to expand...
Click to collapse
Try, jig works if for some reason your phone is not being able to get into download mode, but the way your phone was dead, looks like it is a 50-50.
But I think you should head to samsung service.

Mileston doesn't work

The mileston doesn't work anymore. When I open the bootloader, I got this messege: "Battery low, can't progress". (I charge it all the time)
I want to use this tutorial in order to bring the device back: "http://forum.xda-developers.com/showthread.php?t=696845"
( [HOW-TO] Get your Milestone back to stock ).
The device is not rooted. It's belong to my friend and I try do make it work.
I don't have any software with belong to this phone.
Anyway, How can I bring it back ?
Please help me, I really need your help!
The phone doesn't charge when in bootloader mode. You need to charge the phone in normal mode (or turned off), and then put it in bootloader mode to continue the process.
Tiago Costa said:
The phone doesn't charge when in bootloader mode. You need to charge the phone in normal mode (or turned off), and then put it in bootloader mode to continue the process.
Click to expand...
Click to collapse
I did it but it's still not working.
battery must be over 40% to flash in bootloader via RSD Lite
turn off the Phone an plug it to the ac charger (not usb) and charge the phone for about 2 hours.
when not charging animation is showing up, something may be wrong there...
but 1 question:
what do you mean with "The milestone doesn't work anymore" ???
what exactly is the problem? just dont boot up? stuck on "M" Logo? or what?
with more informations i think we can help you
-FuFu- said:
battery must be over 40% to flash in bootloader via RSD Lite
turn off the Phone an plug it to the ac charger (not usb) and charge the phone for about 2 hours.
when not charging animation is showing up, something may be wrong there...
but 1 question:
what do you mean with "The milestone doesn't work anymore" ???
what exactly is the problem? just dont boot up? stuck on "M" Logo? or what?
with more informations i think we can help you
Click to expand...
Click to collapse
When I charge the phone with ac charger, so the phone shows the "M" logo.
I don't know if it's good.
When I Charge it with usb, I saw yellow light.
I can open the boot, but I can't do nothing with the phone because of the low battery.
I can't use the phone, it's not open.
when it just show the M Logo the phone wont charge the battery...
only thing you may can do is to find some one who also owned a milestome to charge the battery for you or you buy a external battery charger like this one here http://www.mytrendyphone.com/shop/motorola-milestone-usb-23547p.html
-FuFu- said:
when it just show the M Logo the phone wont charge the battery...
only thing you may can do is to find some one who also owned a milestome to charge the battery for you or you buy a external battery charger like this one here http://www.mytrendyphone.com/shop/motorola-milestone-usb-23547p.html
Click to expand...
Click to collapse
Ok thank u so much!
no problem... hope you get your device back to work

[Q] N1 suddenly dead

Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.
Maybe the phone bricked... Or something in the phone broke. Try the reset combination again and try leaving it out of battery or power cable for some minutes
Hope I helped
Sent from my MT11i
fedayn said:
Hi,
I have a rooted N1 and has suddenly dead.
The device was fully charged and powered off after half an hour.
I pulled the baterry and tried any button combinations, tried to charge even through USB. The device doesn't boot up, it doesn't start and I can't see the google logo, the charging LED doesn't lights up either.
Is my mobile bricked?
How has the modible been working for months after flashing the ROM and stop working?
Thank you.
Click to expand...
Click to collapse
Maybe you can try with a different battery? How old is your phone and have you had battery problems?
sphinxcs898 said:
Maybe you can try with a different battery? How old is your phone and have you had battery problems?
Click to expand...
Click to collapse
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.
fedayn said:
Hi,
The phone is roughly 4 years old and I haven't had any issue with its battery. In fact, I already have another phone and its battery lasts much less than the N1's. The battery was charged 30 minutes before the mobile dead.
I didn't know the mobile could get bricked even it works for so long time.
Thank you.
Click to expand...
Click to collapse
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?
sphinxcs898 said:
You can try to see if your battery is still alive / if your phone's display is working . I found a thread where the guy did a lot of stuff to his phone to cause the problem. I presume your phone was not subjected to any damage recently?
http://forum.xda-developers.com/showthread.php?t=839431
Is your phone on by any chance and its just that the display is not working?
Click to expand...
Click to collapse
Thank you, I've already checked that post.
The device doesn't power on nor the charging LED lights. I haven't made any change (major nor minor) to the phone before it stopped working. No app installed in the las weeks, no SO upgrade, not a single change has been made.
Thank you again.
Only thing is try another battery like mentioned. It's electronic, sometimes it just die.
baseballfanz said:
Only thing is try another battery like mentioned. It's electronic, sometimes it just die.
Click to expand...
Click to collapse
It's hard to find other guy with the same phone model. It's clera that N1 was a bad business for Google.
I tried another battery and it worked out.
What I really can't understand how people say that my phone could be bricked if it doesn't boot up and the charging LED doesn¡t light, is that possible?, how could I unbrick my phone whether I can't boot it up?
I'm sorry about my ignorance in the mobile phone's world?

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