Hello,
few days ago the back of my phone (Xperia Z3 compact) cracked without having dropped the phone. I'm not sure what happened, but the phone was protected by a hard case. Could have been overheating!? The major issue now is that, since the cracking, the phone's display (brightness, contrast) is much worse than originally (see attached pictures, the right phone is mine). Every image, icons (especially the red colors) is displayed very saturated.
Has anyone else experienced this problem?
Cheers, Bruno
Red color is strange (Z3 Compact )
Same here but my phone never fell. Redish color like in (YouTube's red bar is more brown than red, same goes for red pictures of any kind.
Related
Hi I have a small problem with my galaxy and I wonder if it is a common thing or is it a sporadic case. I recently took my galaxy in assistance for the replacement of the screen (between lcd and capacitive glass had a hair) Once again after a while 'I realized (I think that there is a problem from the beginning) that appeared on the display strange signs. Initially I thought it was a lcd problem then I tried to shift the LCD image and saw that signs remained fixed as if they were between display and glass. I brought the phone back in service but they said there were no defects. For sureness (they were very nice) they showed me another galaxy just out of the box and presented the same peculiarities. It seems to me (but I'm not sure) that the first galaxy that I had not had this feature.
If you want to help me try to manually set the display brightness to low and pull down the curtain of the notification bar, or choose a dark gray background and gimme an answer.
thank you
i attach a photo
anyone?
I saw that many people have downloaded the image.
thank you
Can you explain what is so peculiar about it ? I dont see anything wrong with that image . Is it the three orange color curved lines ?? (though that looks to me like a reflection of something).
Are you talking about the red haloing effect around the white text?
Apart from the orange claw 'reflection' in the top right there is nothing discernible about that image.
orange signs are camera lens reflection. I talk about grey zones of images. If you watch closely you notice that some grey pixel zones are different from other. With a kind of green blur.
thank you for your answers
Is this what you are concerning about?
http://forum.xda-developers.com/showpost.php?p=8766267&postcount=12
My Captivate's screen has suddenly gotten much darker than usual. Even at low brightness, the image quality used to be really good and the screen was really sharp. Now, for some reason, it seems to have gotten noticeably darker and duller. Aside from that, the whites seem to be tinted blue. I know this is an existing issue with the Super-AMOLED's so I'm not too worried -- I'm thinking it was probably always tinted and I'm only noticing it now that I'm really looking. The last thing I noticed about the display is a set of odd marks behind the screen; oval-shaped markings slightly to the right of center running from top to bottom and left to right. Anyone know what these are?
Assuming you haven't flashed a kernel with the brightness fix, color fix, etc. you can get the phone exchanged through warranty for display problems. One of ours developed an issue with the tint and clarity and we had it replaced no problem.
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
shaunwu said:
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope, that's not what I mean. When I say patchy I mean a non uniform like display. Almost looks like there's light patches of water on the screen.
hoezay said:
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
Click to expand...
Click to collapse
your serial no. dude ?
Not sure if it helps but my previous Z1 was a BH904
this one is a BH906
I've gone through the forum but found nothing.
I'm trying to work out if the issue is specific to model or device.
Open screen with a lot of white and some colour.
Eg; stock messaging app in conversation.
When screen is tilted back, display is washed out.
Loses sharpness. Colours dull and fade.
Does not happen on my HOXL.
Does not happen on my mates Ultra.
Colours remain bright and clear.
I haven't found anyone with a Z1 to compare.
Should I be having my device assessed for fault, or does everyone get this?
Also when I plug my charger in, some lines of interference happen across the top of my screen.
These feint lines always seem to be there, but move when I plug / unplug cable.
Not normal right?
-
sent via xda app on my shiny new Z1... oh so stock.
The worse viewing angles are indeed normal but not the lines.
You should probably replace it, aren't these lines bothering you?
Hey guys,
just a short question, i couldnt find any information about this problem in the world wide web
I've replaced the display of my Z3 Compact. Now i see strange color / lightning issues, when the display is "cold" (e.g. when the phone is idleing on my desk) Additionally, you can see "burned in" Icons from the launcher.
Whenever i heat up the display a little bit, all problems are gone. (perfect light, nice colors + no burned in icons)
Example:
Cold Display:
http://abload.de/img/colddlp31.jpg
Warm Display (just 60 seconds under a desk lamp)
http://abload.de/img/warmorohm.jpg
I need to say, that I'm quite sure it is no original Sony Display. On the other side.. i dont want to replace it again, because it works when its warm..
Does anybody know, why my display is behaving this way?
Thankyou!
Lybs
Lybserv said:
Hey guys,
just a short question, i couldnt find any information about this problem in the world wide web
I've replaced the display of my Z3 Compact. Now i see strange color / lightning issues, when the display is "cold" (e.g. when the phone is idleing on my desk) Additionally, you can see "burned in" Icons from the launcher.
Whenever i heat up the display a little bit, all problems are gone. (perfect light, nice colors + no burned in icons)
Example:
Cold Display:
http://abload.de/img/colddlp31.jpg
Warm Display (just 60 seconds under a desk lamp)
http://abload.de/img/warmorohm.jpg
I need to say, that I'm quite sure it is no original Sony Display. On the other side.. i dont want to replace it again, because it works when its warm..
Does anybody know, why my display is behaving this way?
Thankyou!
Lybs
Click to expand...
Click to collapse
Sorry, I can't help you with your problem, but your red cover looks nice (it's a cover right?). Where could I get one? Thank you.
Lybserv said:
Hey guys,
just a short question, i couldnt find any information about this problem in the world wide web
I've replaced the display of my Z3 Compact. Now i see strange color / lightning issues, when the display is "cold" (e.g. when the phone is idleing on my desk) Additionally, you can see "burned in" Icons from the launcher.
Whenever i heat up the display a little bit, all problems are gone. (perfect light, nice colors + no burned in icons)
Example:
Cold Display:
http://abload.de/img/colddlp31.jpg
Warm Display (just 60 seconds under a desk lamp)
http://abload.de/img/warmorohm.jpg
I need to say, that I'm quite sure it is no original Sony Display. On the other side.. i dont want to replace it again, because it works when its warm..
Does anybody know, why my display is behaving this way?
Thankyou!
Lybs
Click to expand...
Click to collapse
99% it's a hardware issue that needs to be examined by repair center. I'd recommend you to send the phone for warranty service.
fran_xda said:
Sorry, I can't help you with your problem, but your red cover looks nice (it's a cover right?). Where could I get one? Thank you.
Click to expand...
Click to collapse
It's not a cover. It's the color of the phone itself, it's mandarin
it looks like this
Looks like the adhesive used to bond the replacement screen to the frame is too thin causing back pressure on the display when cold. Likely non-oem parts were used to replace the screen and they are not to spec.
Yes, it is just a bad GLUE paste