Not charging - Nexus 6 Q&A, Help & Troubleshooting

hi
i have been using nexus 6 since 2 months. but since last 10 days it is annoying me very much. the phone is not getting charged. whenever i connect to charger, battery icon on top shows charging in progress, but in fact the phone is not even charged 1 % more even after 1 hr. when i go to the battery settings, it shows not charging. i have to switch off the phone and restart, first it worked. but now this problem became continuous. Does this problem related to mobile, charger or software i don't know. is there anyone having same problem. i am very disappointed now with nexus 6. help me in this please.

druday said:
hi
i have been using nexus 6 since 2 months. but since last 10 days it is annoying me very much. the phone is not getting charged. whenever i connect to charger, battery icon on top shows charging in progress, but in fact the phone is not even charged 1 % more even after 1 hr. when i go to the battery settings, it shows not charging. i have to switch off the phone and restart, first it worked. but now this problem became continuous. Does this problem related to mobile, charger or software i don't know. is there anyone having same problem. i am very disappointed now with nexus 6. help me in this please.
Click to expand...
Click to collapse
Problem with charging IC or with charger but the problem seems to be a charging IC problem. If it's a charging IC issue then replacing the sub-PBA will do the job

SAW_JOK3R said:
Problem with charging IC or with charger but the problem seems to be a charging IC problem. If it's a charging IC issue then replacing the sub-PBA will do the job
Click to expand...
Click to collapse
Will they do this under warenty???

druday said:
Will they do this under warenty???
Click to expand...
Click to collapse
Yes, of-course No need to worry Just go to the service center and they'll replace the sub PBA if the problem is in charging IC

Related

[Q] tytn ii battery issue

hi guys,
when i power on my kaiser (with the stock rom) and the phone gets to the welcome screen i can hear a dead battery sound and the phone powers itself off. tried hard reset, flashing a new rom, changing radio, buying a new battery, charging battery using charger wires..nothing seems to work . If i flash a new rom like wm 6.5 the phone shows me radio version, protocol version and rom version ( R G D ), the light dim's and the phone shuts down.
when i connect the charger a yellow led turns on..i left the phone charging for one whole day but the light is still yellow
any solutions? thanx in advance
go look for the exe file called powerdetect.exe this is a small program listed in the TytN II service manual that is used to check the battrey health. I suspect the batt needs to be replaced.
the battery is ok. i've tried with several batteries and the result is the same
What charger are you using? Motorola v9 charger wont do. I had similar power off issue when starting up a unused unit. Only able to charge with original charger 5v 1000ma. OR try charging it through the PC USB port. If you have a notebook, just leave it in sleep mode for overnight charging
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
tibets said:
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
Click to expand...
Click to collapse
then most likely is bad battrey.. with powerdetect my batt on tytn II only drops 1% every 4-6 mins.
myc said:
What charger are you using? Motorola v9 charger wont do. I had similar power off issue when starting up a unused unit. Only able to charge with original charger 5v 1000ma. OR try charging it through the PC USB port. If you have a notebook, just leave it in sleep mode for overnight charging
Click to expand...
Click to collapse
i have an original 5v 1000ma charger..the battery is ok (tested on another kaiser)..today i found out the flex cable is damaged..could that be the problem?
tibets said:
I've got a similar problem but usually when i make or accept calls the phone switches off
My phone is a Kaiser 130 which runs on 5 volts but the battery i got with it (bought it on ebay) is Kais 160 which runs at 3.7 volts???? Also the mains charger i got with phone is a 5v.
I just did a power test using the program below till the battery was dead and then plugged into my laptop to recharge and within 2 mins battery is up to 72%???
can anyone who has a Kaiser 130 from new tell me the original battery voltage and code please
power detect download is here if anyone wants to download
http://forum.xda-developers.com/atta...0&d=1188824240
Click to expand...
Click to collapse
every kaiser has a 3.7 volts battery..are you sure the phone turns off when you make or receive a call? My guess is that only the screen turns off (sleep mode - same as pressing the red button) because your ear can touch the screen and acces random menus etc
giany_rap said:
i have an original 5v 1000ma charger..the battery is ok (tested on another kaiser)..today i found out the flex cable is damaged..could that be the problem?
Click to expand...
Click to collapse
That´s the problem
are you sure? ..'cause i spent a lot of money on a new original battery later to find out that the problem isn't from my battery..don't want to do the same with the flex cable..i found one around 40 €
which flex cable are you talking about? Do you have a second unit that you can do a part swap to see if it is actually the cable issue?
myc said:
which flex cable are you talking about? Do you have a second unit that you can do a part swap to see if it is actually the cable issue?
Click to expand...
Click to collapse
the main flex cable, which connect the two parts. Unfortunately i don't have a second unit..
Hi Giany,
had a battery problem not the same as yours by the sounds of it but solved it by installing the orange shipped rom which comes with radio.
might be worth a try.
good luck
tibets said:
Hi Giany,
had a battery problem not the same as yours by the sounds of it but solved it by installing the orange shipped rom which comes with radio.
might be worth a try.
good luck
Click to expand...
Click to collapse
already tried with no result. thanks for the answer
I have the same issue... .-(
The phone just switches off completely with any hint of longer usage (phone call longer than 1 min or so, garmin mobile xt barely makes to searching of satellites). I use original stock ROM.
Unused (no phone calls) it can last for two days. I have tested it with brand new/unused prepaid sim.
I took it to authorized HTC service center, but unfortunately they do not support it any more due to lack of parts.
Anybody else have this issue? Or clue to what might be wrong. I really love this phone…
BR
darkoravenko said:
I have the same issue... .-(
The phone just switches off completely with any hint of longer usage (phone call longer than 1 min or so, garmin mobile xt barely makes to searching of satellites). I use original stock ROM.
Unused (no phone calls) it can last for two days. I have tested it with brand new/unused prepaid sim.
I took it to authorized HTC service center, but unfortunately they do not support it any more due to lack of parts.
Anybody else have this issue? Or clue to what might be wrong. I really love this phone…
BR
Click to expand...
Click to collapse
have you tried another battery?
here is the response from htc technical support:
Dear Mr/Ms Dani,
Thank you for contacting us,
In regards to your enquiry kindly follow the below steps :
1. Charge the battery to 100%.
2. Disable from running or uninstall any 3rd party applications.
3. Disable Bluetooth.
4. Disable Wi-Fi.
5. Enable flight mode
6. Set backlight to maximum settings.
7. In the power management settings, uncheck any option that would set the backlight to turn off.
8. Let phone stay idle for 1 hour and check battery capacity.
9. If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Respect & Regards,
James
HTC Technical Support Team
http://www.htc.com
so damn general X( pisses me off
Mr. Clown said:
That´s the problem
Click to expand...
Click to collapse
ok..so i disconnected the flex cable from the mainboard and I connected the speaker and the battery. I powered on the phone, waited for like 30 seconds and i heard the dead battery sound..could it be a short-circuit on the mainboard or this is normal?
giany_rap said:
ok..so i disconnected the flex cable from the mainboard and I connected the speaker and the battery. I powered on the phone, waited for like 30 seconds and i heard the dead battery sound..could it be a short-circuit on the mainboard or this is normal?
Click to expand...
Click to collapse
Hi,
I have the same problem. Do you know how to fix it?
Tks,
Tonny
Same / Similar Problem
I have the same (or at least quite similar) problem here. Only with me, I think it's the micro USB port that needs changing. There is two visible cracks which maybe stopping the flow of electricity.
When I plug it into a charger, either wall or to my PC, it turns on fine, and can stay on aslong as it's plugged in. (sort of makes it like a desktop then, doesn't it ). The problem is that it doesn't charge.
I am using ahmed fikry's 6.5 Kaiser ROM but do not seem to have had any problem with it so far. I also run Ubuntu and Android through HaRet.
replacing the flex cable worked for me..i found one at about 30€. Hope this helps

[Q] charged,empty,charged, at nausem: can't run on battery anymore

My GT-N7000 yesterday developed this issue:
When I boot it (no USB cable to power it), the battery shows empty (grep battery icon, with a charging circle).
A second or so later, it switches to show a half-full battery, with charging dots below. and it vibrates for about a second.
Again, another second ro so later it goes back to showing an empty battery and the cycle continues.
If I attach a UCB charging cable, it boots fine, shows the battery as 100%
If I remove the charging cable, it loses power. When switched on again, this all starts over.
I saw this on ICS (4.0.4, stock, German) and there i also had the battery icon in normal more switching between
charging and blinking to not charging. I found a recommendation that upgrading might help, so I
did apply the JB update I had downloaded a few days ago, but this does happen
under JB too (OTA German 4.0.4, then flashed with Phil's-stock plus cwn6)
Is there anything can can be done? Is this a hardware issue or something that some form of total reset might cure?
As it is, I cannot use the phone w/o having it externally powered through my powerbank or car charger.
This happens with two batteries, so it's not the battery that is broken
I really think this one is battery problem as I have experienced the same thing..
are the batteries you tested New?
just my 2 cents.
Sent from my GT-N7000 using Tapatalk 2
noteandfound said:
I really think this one is battery problem as I have experienced the same thing..
are the batteries you tested New?
Click to expand...
Click to collapse
No, I've had both a fow a while.
I may buy a third just to test but I fear I may have to get a replacement phone soon , sniff
Though I would suggest that you get a new set of batteries...they solved the problem for me.
While you are at it, please search the forum for another solution that worked for me- "cleaning the micro-usb slot"...its an easy process but needs to be done a little carefully.
either of the two would definitely work for you...speaking from experience!
sejtam said:
No, I've had both a fow a while.
I may buy a third just to test but I fear I may have to get a replacement phone soon , sniff
Click to expand...
Click to collapse
Bro..i had the same problem..this morning,when the phone showed 100% in charged mode..as soon as i unplugged the charger..the charging %age goes down to 15% immedietly.. i went and bought a new charging port(only that usb charging port = very small),removed the old usb port and soldered the new usb port to the note..This works like charm..but this probably void the warranty ..so,if u want..its upto u..i wont recommend it but it works like charm for me
Get a new battery
Sent from my GT-N7000 using Tapatalk 2

[Q] HTC mini 2 wont charge only flashing LED intermittently

Hi guys,
Yesterday while out the house my phone died and thus shut down, I placed it on charge within half an hour it was then on charge showing the power sign for about 5 minutes. However since then the LED has only been flashing intermittently and nothing seems to be switching it on. I even left it over night for about 10 hours on charge?
Any ideas as to why this has happened and how i can fix it?
EA98 said:
Hi guys,
Yesterday while out the house my phone died and thus shut down, I placed it on charge within half an hour it was then on charge showing the power sign for about 5 minutes. However since then the LED has only been flashing intermittently and nothing seems to be switching it on. I even left it over night for about 10 hours on charge?
Any ideas as to why this has happened and how i can fix it?
Click to expand...
Click to collapse
Is your phone in warranty?
Are you using original charger (NOT usb)?
kativiti said:
Is your phone in warranty?
Are you using original charger (NOT usb)?
Click to expand...
Click to collapse
No its not as i got it in january and a replacement device and yeah i have only ever used my original charger. As i said previously it just continues to flash unless i unplug the charger at which point it stops.
EA98 said:
No its not as i got it in january and a replacement device and yeah i have only ever used my original charger. As i said previously it just continues to flash unless i unplug the charger at which point it stops.
Click to expand...
Click to collapse
I would contact HTC. Seems like a faulty device. They usually fix this kind of faults with no fee.
They did it for me twice now.

Guys please urgent :((

I have an xperia z1. had it for like 3 months and yesterday all of a sudden the battery started showing like 50 % 4% 90% random numbers. Then it got stuck on 50% and i couldnt charge it. I left it all night the battery was dead. I meassured it and it was 2.78 Volt. I tried to charge it from the dock port of the Z1 . I meassured the voltave coming to the battery when the charger was connected and it is 1.7V . Tried with many charges the voltage doesnt change. What is the faulty part here ? I tried volume up + power button, it vibrates 3 times but still black screen. My status LED is dead so i cant say if it is chargin or not. Also if i press the power button it vibrates 1 time but doesnt power up. What could it be ?
Thank you all
I charged the battery outside of the phone and its working perfectly. Now i know the phone aint charging the battery. Why is it so low on voltage ? Neither usb or dock do charge it normally ? What is it ?
i think charging electronic is broken. maybe it got wet inside somehow or someone has connected the magnet charge cable wrong and damaged it
Battery level change randomly because the batteri cable is loose.. Or u need to change the battery as if u let it be like that it may cause other hardware problem
Aaskereija said:
i think charging electronic is broken. maybe it got wet inside somehow or someone has connected the magnet charge cable wrong and damaged it
Click to expand...
Click to collapse
It is sealed and im very carefull with it. Both charging ports do not work. ITs 0.62V and its too low to charge it. Charging electronic u mean the IC chip ?
X-Tsubasa said:
Battery level change randomly because the batteri cable is loose.. Or u need to change the battery as if u let it be like that it may cause other hardware problem
Click to expand...
Click to collapse
I cant find a battery to test it if its the battery fault. But i dont think its the battery cuz if i charge it the phone boots up normally. The problem is that the % is stuck at 50 and does not show charging when i plug it in.
Prototype18 said:
It is sealed and im very carefull with it. Both charging ports do not work. ITs 0.62V and its too low to charge it. Charging electronic u mean the IC chip ?
I cant find a battery to test it if its the battery fault. But i dont think its the battery cuz if i charge it the phone boots up normally. The problem is that the % is stuck at 50 and does not show charging when i plug it in.
Click to expand...
Click to collapse
Im saying this because mine and one of our TeamDevElite already experience this issue a few months ago... When we moving the cable the battery level change.. Until spot to one place that it become normal..
Prototype18 said:
It is sealed and im very carefull with it. Both charging ports do not work. ITs 0.62V and its too low to charge it. Charging electronic u mean the IC chip ?
Click to expand...
Click to collapse
could be just the "cabel" (in german its flexband) from charger slot to battery. this is sensitiv to liquids.
but it could be the battery itself. got the same problem while ago with my own Z1, on restard it dropped from 80% to 14% and charging doesnt rly helped.
Im searching for a new battery . Kinda hard to find here in Albania. i will reply here with the solution in case i find any. Thank you guys

Battery 100% On, 80% Off

phone says 100% but says 80% when off charging
Tried:-
1. 2 different battery callibration apps
2. charging 100%, depleting battery. repeated process a couple of times
3. Switched to Stock (Rooted), 2 Custom ROMs (Waited till it was 100% on both on and off before flashing)
Notes:-
1. Battery seems perfectly fine (takes a while before depleting and doesnt deplete before 0%)
Currently using stock rooted
l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery
Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?
gmfirebird said:
l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery
Click to expand...
Click to collapse
I did try that and surprisingly an apple charger's ETA is 2hrs
I have like 3 fast chargers and they all ETA 6hrs
volcanojax said:
Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?
Click to expand...
Click to collapse
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue
3zozHashim said:
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue
Click to expand...
Click to collapse
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped
Hello everyone! Though its not the right place to ask the question but I have been seeking solution to my problem from months. Long time before, my Galaxy Note II started to behave differently. Whenever I charged it completely, the phone worked normally till 75% to 80% and all of sudden a =low battery warning indication appears and phone proceeds to shut down. I tried changing ROM and calibrating the battery again but nothing worked. Finally I replaced the battery with a new one and also clean flashed another ROM in a hope to see if the problem is gone or still there. But to my surprise the problem is still intact. Now, when I turn on the phone the battery is 90% and when I keep using it, it drains normally, but as soon it reaches round about 80%, it turns off randomly. When I turn the phone back on the battery is still at the same percentage level at which is turns off. I believe there is not an issue with the battery. Please help me what to do, I am using TWRP recovery that doesn't gives the battery stats wipe option too. Should I flash a new ROM again? I would greatly appreciate if someone please helps me in sorting this problem.
What I have already done!
1. Replaced the battery
2. Changed the ROM
3. Re-calibrated the battery
3zozHashim said:
I have this weird issue thats been bugging me for a while now. The phone says 100% when im on it but when i power off and charge, it says 86%.
Click to expand...
Click to collapse
I have noticed the same issue, I think. I suspect it is a general bug.
Guys, try charging your phone while in Android. When it reads 100%, switch off your device. Either leave the charge cable attached or reattach it after you have switched off. Now wait for the off-line charging icon to appear. Unless I'm mistaken, the percentage won't correspond with whatever your phone reports while your in Android. If Android says 100%, this will be a lower number. And off-line charging will keep on charging until you reach 100%.
Androbots said:
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped
Click to expand...
Click to collapse
Sorry for the late response. Internet finished, had to wait until the renewal date. During this time, i wiped the rom and re-installed it (Khongloi V11). Since there was no internet, i didnt sign in any accounts, Switched off the location. The phone surprisingly took 3 days before reaching 0.
Indeed, it says USB Charging 6hrs. I sometimes keep plugging and unplugging, it changes to A/C 2hrs.
I have this problem too. But I change batt_capacity_max to 1000, phone on 100% phone off 100%. If we recharge to full it will return to the same state (phone on 100, phone off ~80) so i need to change again. I don't know if this destroy my battery life ? I don't know why. I thought I'm the only 1 who have this problem? (sorry for my bad english)
I think this may be a software/firmware problem, not a problem with the battery.
Crike said:
I think this may be a software/firmware problem, not a problem with the battery.
Click to expand...
Click to collapse
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?
3zozHashim said:
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?
Click to expand...
Click to collapse
The various ROMs may all use the same battery raportage code, which doesn't account for this discrepancy. After all, most ROMs are just fancy reskins of stock Android.
That said, maybe Samsung support can shed some light on what's going on.
On a side note? Is there anyone who reads this thread, whose reported battery charge (in percentages) is the same in Android as when the device is switched off and charging?
So... any solutions?

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