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My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
might be the usb connection. could be loose or bad
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
apap said:
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
Click to expand...
Click to collapse
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
forget what i said.
i thought ur phone turns on but doesn't charge.
duttythroy said:
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
Click to expand...
Click to collapse
The problem is that I have installed a custom rom...and no way of reverting to original...does this void my guarantee?
Came back ...for now
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
Hi,
Sorry for "using" the thread, and I am glad that it was resurrected, but... VIPPER2004, in end were you successful for the unlock? I have exactly the same problem, and so far have not succeeded... Any suggestions?
Thanks,
P.
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
apap said:
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
Click to expand...
Click to collapse
You'd better reflash a stock ROM and keep it for a while until you are reasonably sure that it was just a case and won't happen again.
VIPPER2004 said:
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
Click to expand...
Click to collapse
Hi again,
I am also trying to use the same soft, but no luck... could you please, eventually by PM, tell me the steps that worked for you?
And it can be in Portuguese... ; )
Thanks,
P.
Dead again
Well...it did happen again. This morning I found it dead again while plugged in. Unfortunately, I did not reflash it to stock rom. I can now only hope that I get a second chance to reflash before sending it off. Any other ideas are welcome.......
entering the new year without my blackstone
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
That is indeed unfortunate...
What custom ROM have you installed? Have you checked in the thread if someone else had similar issues? And have you installed any particular program?
Also, you had no such issues while you were on the original ROM?
If you have this type of issues, trying to flash a stock ROM without being sure about the cause for the issues might be a little dangerous... There would be, I suppose, the risk that something might go wrong during the flashing process. And you would risk having a lovely brick...
Regards,
P.
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
apap said:
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
Click to expand...
Click to collapse
If you do, then please tell us. That's exactly what I was wondering.
pdc4 said:
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
Click to expand...
Click to collapse
I have tried several times to resurrect it without success. On one ocassion I had the power light turn on for about 2 seconds then dead again. The only thing I have not tried is to try another battery. I will probably find one by tomorrow to test. Otherwise on Friday it will head to the repair shop...and fingers crossed. I will let you know what the repair policy seems to be here in Greece.
apap said:
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Click to expand...
Click to collapse
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Vatt said:
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Click to expand...
Click to collapse
I wish this were the case, but even after removing the battery I cannot get it to function. Even when plugged into an outlet the power light does not turn on, so it's clearly more than a blank screen.
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
MsA89 said:
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
Click to expand...
Click to collapse
Hi Msa!
Going back to your question...have you already tried a soft reset? Have you maybe installed any apps recently? you might want to uninstall those apps which could cause the fault....maybe you upgraded your ROM/Radio recently?? Try a fresh install if your problem persists..
Please tell us a little bit more....be more specific.....
Good luck mate
Kind regards
Jeroen
If none of that works (soft reset etc) you might have to do a hard reset and lose everything.
What have you done on it recently?
At what point does the black screen come on? Do you get rom info etc at the beginning?
I had the same problem
I had the same problem, I sent my phone to htc they replaced my mother board and sub board.
I think It's a well known problem and htc knows but will not recall.
Tal
if ur gonna send it back, make sure u have restored the original ROM and SPL.
Thanks Guyzs,,
All I have done is, I downloaded the latest ROm from the HTC website and the phone worked good, suddenly the screen turned black
I have tried everything to do rest (soft n hard) but the problem it when I turn on the device I cant see anything ALL BLACK, not even the first screen and when i tried to connected to the PC I couldnt run the hard reset as well cuz it says he HTC is not connected
???
Best Regrds
black screen no response
I had same problem a few times,what you have to do is take the battery out of the phone for a few seconds,and then replace it.You should be able to switch it on and it should reboot up,at least mine does.Im thinking about having it replaced,because it has goes dead with a black screen a few times and nothing works till i do the above action
ok
Thanks,
I have done that as well,, nothing works :S
thats is so baad
Is your battery fully charged..?
I encountered this once and after leaving the phone on charge for say 30 minutes, everything was back to normal. Sice you say you have upgraded ROM and all, maybe your battery is completely drained.
Hope it helps.
hey,
yea it could be from the battery
Important !!!
I resolve my problem, previously that WIFI not work. I disassamble an assamble HTC Touch Diamond and it begin work. Problem was in connectors and cables, try remove it and place again to your place. All work, WIFI, BT, GPS, Phone ......(Sorry for my english).
I have thys same problems and I most replase the motherboard
yesterday, i m trying to flash my htc tytn ii with [ROM]eOS4.888.FiRe .my phone is still original.So i start to do slftspl with but failed with white screen,so i do the 2nd way with copy JumpSPL1.56-KAIS.exe to device and follow all the step.Yes all process is done and i double check my phone now is hdspl v3.29,and i continue to falsh eos4.888 and sucessful.i can install software, can call,all working good , BUT problem is come,2nd day when i wake up, i see my htc is turn off, look like no battery, cannot turn on, try to charge my phone, the charging led is not light up,charge for few minutes i can fell my phone is warm,but the led still off , and i cannot turn on my phone anymore, no any reaction.Anyone please help!!!!!!!!!!!
Anyone have the same situation,someone help?
ewolfly said:
yesterday, i m trying to flash my htc tytn ii with [ROM]eOS4.888.FiRe .my phone is still original.So i start to do slftspl with but failed with white screen,so i do the 2nd way with copy JumpSPL1.56-KAIS.exe to device and follow all the step.Yes all process is done and i double check my phone now is hdspl v3.29,and i continue to falsh eos4.888 and sucessful.i can install software, can call,all working good , BUT problem is come,2nd day when i wake up, i see my htc is turn off, look like no battery, cannot turn on, try to charge my phone, the charging led is not light up,charge for few minutes i can fell my phone is warm,but the led still off , and i cannot turn on my phone anymore, no any reaction.Anyone please help!!!!!!!!!!!
Click to expand...
Click to collapse
Try to put your phone in booloader and flash your stock rom.
i cannot turn on my htc ?? how to do that,can u give me some tutorial
FYI: Read the wiki
Thanks for your reply, but still the same,my phone just like out of battery,when charging, the charging lcd is off, all indicator lcd is off ,just can feel the phone is hot.
i have the same problem (
So bad to hear tht, ur htc also got no lcd light on when charging??
Try a different USB cable or wall charger?
Ya , i try already with other charger and battery , all then same ,no led turn on,b4 i flash my phone everything is fine,the problem come after i flash my phone.
casue now i flash with a custom made rom,my htc still under warranty,i donno if i send it back to htc, will they know i flash the rom and void my warrenty.
ewolfly said:
Ya , i try already with other charger and battery , all then same ,no led turn on,b4 i flash my phone everything is fine,the problem come after i flash my phone.
Click to expand...
Click to collapse
Are you sure that you tried many, many times to get into bootloader?
Well If you have done that, with no results.
I think you might have a bricked your phone my friend
ewolfly said:
casue now i flash with a custom made rom,my htc still under warranty,i donno if i send it back to htc, will they know i flash the rom and void my warrenty.
Click to expand...
Click to collapse
Well if they can't power up the phone, I think you have a chance. But if they can get to bootloader and see a harspl I think you are done.
Mr. Clown said:
Well if they can't power up the phone, I think you have a chance. But if they can get to bootloader and see a harspl I think you are done.
Click to expand...
Click to collapse
i think i do many ways, but i donno may be i miss somethings,i can do nothings without turn on my phone right??my phone totally no sigh of battery , plug with charger also like tht, no led on.
After i flash my rom , my phone is fine with new rom,everythings smooth, i can call ,can install program,This happen at second day when i wake up.
I've read similar posts without trying any answer about what happened so far and what do I have to expect.
My N1 is dead, I'm not able to turn it on neither in normal mode nor in recovery. It seems it doesn't get any power, I've tried to change the battery, using different power supply (USB cable, car dock and regular charger) without any success.
I've already contacted HTC support and I'm waiting to deliver them the phone. Warranty has expired.
Can you tell me what do you think can be happened and what do I have to expect in term of expenses?
Thanks
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Maybe power button has broke.
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
try another fully charged nexus battery, if that doesn't work and your sure you did not damage it anyway it must be wear and tear of the power button/mechanism buy one of ebay for a few quid and put it in, only problem is, it might require soldering and thats a *****. lol
You can get the flex ribbon which contain the power button, no soldering required. Seen some on fleabay.
If it does not power on with the battery trick it is not the power button at fault. I can't recall exactly what the trick is because I never had to use it. It is something like pull the battery when the phone is plugged in and then put it back or something. Search the forum for how to do if. It should come up.
Dude Random21 said:
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Click to expand...
Click to collapse
Simply I was using the device as navigator plugged in the car dock.
It became freezed, the only way was to remove the battery, then it restarted working only after many attempts.
The second time in the car dock as before was the last time I saw it alive...
Actually is in HTC to be rapaired... stay tuned...
athif said:
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
Click to expand...
Click to collapse
When you plagged into charger do you get the charging light (orange/green) ON?
Because in my case light is always OFF...
baseballfanz said:
Maybe power button has broke.
Click to expand...
Click to collapse
From "touching" point of view it seemed to work good...
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Demetrio12 said:
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Click to expand...
Click to collapse
Nice that you got a good result and good to hear that HTC are still providing support if it all goes tits-up!
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
??
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
sandeep.mjs said:
??
Click to expand...
Click to collapse
joshwarrior said:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
Click to expand...
Click to collapse
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
joshwarrior said:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already sold and got fair price. I think this prob is increasing.
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!!
Sent from my GT-N7100 using xda app-developers app
This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:
http://forum.xda-developers.com/showthread.php?t=2093599
Sent from my GT-N7100 using xda app-developers app
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.
It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
gunric said:
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
Click to expand...
Click to collapse
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
sandeep.mjs said:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Click to expand...
Click to collapse
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
pendragon11 said:
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Bad luck. You see way out?
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
Sent from my HTC One using xda app-developers app
naimmkassim said:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Can this be cause of charging and USB prob ?