This question is applicable to all of my devices (Z4, HTC One M8 and recently purchased Samsung S6) and thats why I am posting this question here. I have Dell XPS9530 running Windows 8.1 Pro. And no matter what cable i try, my connection to the phone continuously disconnects. I Can't copy/adb commands to my phone. The usb ports work perfect fine when connected to portable hard drives.
I have checked all of my phones with other laptops (specifically the ones using Windows 7) and the connection remain stable but with my laptop it doesn/t
Earlier, I thought the issue is my laptop. Dell replaced my laptop twice and still the issue is there. So can someone please help me solve this problem since its so annoying.
Related
I did a lot of googling and found nothing so hopefully someone on this forum can help me out. I have a JetFlash TS16GJFV60 USB device and it was working perfectly without any problems up until last week when a friend plugged it into his computer. Every time I plug it into a computer or laptop now it gives me the “This device can perform faster” error even thought it is connected to a USB 2.0 port and then I get a read speed of about 800kB/s (32mB/s originally) and a write speed of about 500kB/s (8mB/s originally). Other USB 2.0 devices, when plugged into exactly the same port, works without a problem and I’ve even tried it on 5 different systems running Windows XP SP2, SP3 and Vista Business (no SP) but to no avail.
Please help, in all my years working in the IT industry I haven’t yet come across a scenario like this.
okay
so i plug in my tilt into the cradle, or the mini usb cable connection that i have, and in either case, the orange light comes up and the phone does indeed charge...however, the computer does not pick it up at all, i've tried on several computers already, and i tried it with pdacorner 16 and 18, both of which worked fine up until recently when this started happening...
so my question is, is it possible for the mini usb port on my tilt to have gotten messed up to the point where it still charges, but the connection to the computer doesn't work...
if so, what can i do about it?
the main reason i want to connect to the computer is to be able to use the 3g internet on my laptop/desktop, is there another way to do this?
The answer to the first question to the best of my knowledge is yes. The second question, you can send it to HTC or another repair company to get it repaired. I assume you have already tried a hard reset though. You can still tether your computer to your modem using your device's Wi-Fi and a program like WMWifiRouter. It isn't free, but it has many useful features including the ability to use your device's data connection over Wi-Fi. And FYI, if your computer has built in bluetooth (or you have a USB bluetooth USB key like I do), I think you can also tether over bluetooth without WMWifiRouter. I hope that answers your questions
Dave
For the last year I've had my Diamond, I've never had a problem (for the most part) connecting my diamond to my laptop via a USB cable.
But last night when I plugged in my USB cable into my Diamond, it said that it didn't recognize my USB device.
I blew it off thinking I just needed to reboot my computer. Turns out tonight after investigating, this is a common problem with Vista and USB's.
Anyone have a cure? I've read till my eyes bleed, I've done reboots, edited the registry, installed, reinstalled programs and drivers till I'm blue in the face.
Today I got my HD in and it won't connect either. Obviously I have a problem with my laptop but I need help.
Anyone?
Thanks,
Mark
did you try another USB-Cable? Maybe its broken or something
One of the reasons I don't use Vista
Put XP on it, but that would be an extreme solution maybe? Is there someone who has similar problems with Vista?
Thanks all but it looks like my USB connection is just dead at that connection.
I say that because it doesn't work when I switch cables nor devices, I get the same result.
Yet, when I use the USB connections on the other side of the computer, they work. Apparently that one USB connection died.
Thanks,
Mark
Having this problem:
When device is connected to any PC, nothing is detected at either end. Nothing happens (except power to the phone).
Tried switching between activesync and disc drive modes, with or without advanced network functionality, but the problem is prior to that.
I have to say these WM devices are pretty unreliable, I've had USB problems on more than one of them, compared with none on any other usb device.
Grateful for any help.
when you say you change modes, do you mean that you change it in the settings or when you connect the USB a screen pops up?
I am having the same issue. My phone is basically useless, I don't have warranty to send it back to HTC either.
Many people are having issues with connecting with Windows 7. I think there are solutions, but most of those people don't post replies when they solve their problems...
I have been able to connect to Windows XP, then suddenly one day it stopped for no apparent reason. So I don't think the OS is the problem in this case.
how about your guys try to checke the windows firewall setting first?
on the exception list, make sure all related activesync task are selected.
then try again.. hope that help
Tried that - in fact, turned off my firewall entirely - still no luck.
Device connects, and comes up as an "unknown device". Nothing else in Windows 7 sees it - not WMDC, or File Explorer, or anything.
This is really disappointing - how can a Windows Mobile device not work at all with a Windows OS?
i also have my firewall turned off, even worse thing is that the computer doesn't even recognize that a device has been plugged.
Same here, shaks 4.3 ...
I can't believe that Windows has this device listed as compatible with Windows 7. It isn't working, period.
mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.
romagnus said:
mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.
Click to expand...
Click to collapse
I've tried several cords... but thanks for the advice.
i contacted HTC and asked them how much for repair w/o warranty, this is their response:
We apologize for any issues you are experiencing with your device and would be happy to assist. While warranty coverage would depend on a diagnosis by one of our certified technicians, based on the problems symptoms you have provided, costs for repairs could range from approximately $373.00 to $428.00. Please contact Customer Care at 1-888-617-1113 for service options and to set up an RMA for repair if desired.
this is hilarious, fking HTC ppl make sh*t w/ no technical support and charge ridiculous for repairs. i dont know what they thinking
had the same problem...tried everything to fix. i am with Verizon. Went to my Verizon store. They called in for me which resulted in Verizon sending my a replacement (refurb) which ironically(?) turned out to have a different issue. Back to store...another call...sent me a brand new diamond. everything ok so far. don't deal with htc....go to your carrier.
I've done a hard reset on my diamond, but the usb problem remains. Now I'm thinking it's a mechanical problem. I'll try and clean out the hole somehow and see if that helps.
I'm using windows 7 64 bit and the latest Windows Mobile device Centre with the Windows Firewall on and I have no problems connecting my HTC HD and Diamond.
To all of you who still struggle on UBS connection.
Here's my solution based on reading forums for almost two weeks and trying hundreds of settings. I'm using Windows 7 Ultimate.
First you have to set regional settings on both PC and device on English.
1. Make suse you select ONLY ActiveSync under Settings/All Settings/Connections/USB to PC/ NO OTHER SELLECTIONS.
2. Tick "When the device is turned on, do not ...." under Settings/System/Power ( later, when establish connection for couple times you can uncheck it)
3. If Using NOD 32 disable Treat Sence and Disable detection of Potentionaly dangerous programs ( if using other antivirus disable similar options - they block connections they think are dangerous)
4. On your PC Uninstall ALL USB controlers and Hubs.
5. On Your device on home screen check and stop all programs running.
6. Turn OFF PC.
7. Connect USB cable to PC USB port and to phone.
8. Turn on PC and wait untill Windows instals all the usb stuff. If everything is OK Windows should recognize and install HTC PPC .... The WMDC or ActiveSync should start automatically. IF not start it manually and disconnect and connect usb cable on ppc. Wait untill it connects and HAVE FUN !!!
First couple of times you should be carefull not to move the phone or cable so you wont lose connection.
Hope this helps others, since I managed to get it work for myself.
Happy New Year to all of You!
will try this tomorrow,
btw, what's NOD32 and WMDC?
thanks for the post
OS -> Windows 7
PPC-> Mobile 6.1
Unchecked the "Enable advanced network functionality" box.
Until that it would connect just under Disk Drive option, Now it runs just fine with active sync too. Thank you
Hello folks, I am having issues with my new 2012 (Tegra 3) 32GB Nexus 7. It seems to be randomly disconnecting and reconnecting to my computer, which is running Windows 8.
I have no issues under Linux with data transfers, but it seems that as soon as the device is in sleep mode, either the device or Windows will disconnect itself from the PC. I have tried connecting it to a powered USB Hub, front USB ports and back USB ports, but it seems to have the same issue.
However, it seems to calm down as soon as the screen is on (I haven't noticed the random disconnects/reconnects that much when the screen is on). It is really annoying, as it'll go "Connect", "Disconnect", "Connect", "Disconnect" on Windows.
I am not sure if it's hardware problem, but I did get a 4.3 update recently that installed by itself (and it forced me too, I couldn't say "No, don't update"). I have heard that other Nexus devices have had similar issues. Has anyone else had this or do I have a defective unit or is it just my Windows at fault?
Thanks,
A Confused IcedCube.
IcedCube said:
Hello folks, I am having issues with my new 2012 (Tegra 3) 32GB Nexus 7. It seems to be randomly disconnecting and reconnecting to my computer, which is running Windows 8.
I have no issues under Linux with data transfers, but it seems that as soon as the device is in sleep mode, either the device or Windows will disconnect itself from the PC. I have tried connecting it to a powered USB Hub, front USB ports and back USB ports, but it seems to have the same issue.
However, it seems to calm down as soon as the screen is on (I haven't noticed the random disconnects/reconnects that much when the screen is on). It is really annoying, as it'll go "Connect", "Disconnect", "Connect", "Disconnect" on Windows.
I am not sure if it's hardware problem, but I did get a 4.3 update recently that installed by itself (and it forced me too, I couldn't say "No, don't update"). I have heard that other Nexus devices have had similar issues. Has anyone else had this or do I have a defective unit or is it just my Windows at fault?
Thanks,
A Confused IcedCube.
Click to expand...
Click to collapse
try leaving the screen on
-PiLoT- said:
try leaving the screen on
Click to expand...
Click to collapse
I enabled "Never turn off screen while charging" and the randomness seems to have disappeared.
I'll be damned if I know why it does it. Maybe it's just Windows being Windows.
Thanks for the help, appreciate it.