Xperia z water damage - Xperia Z Q&A, Help & Troubleshooting

So,i just put the phone in the pool not my first time,and after 2 minutes the screen started flickering and then went black,i cannot turn it on,when i connect it to a charger the phone shows only red light,after 5 seconds vibrates 3 times and then repeats.I disassembled the phone and took everything out expect the screen, and left it for 2-3 hours.Now the phone is recognized in the computer but it only turns on when its on charger,and it turns on for 30 seconds it shows the sony logo and then it goes black again with red light on.I think that the screen have water inside,is it a screen problem or? Any suggestions?

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[Q] Brand new sony xperia z won't turn on

Just got my new sony experia z, charged it for an hour, put my SIM in and tried to turn it on. It constantly flashes on and off the Sony screen while its charging. When I turn it on it flashes the sony screen and turns off again. I've tried pressing the on button and the up button at the same time and it vibrates but nothing changes. The little red light comes on when it's charging. Have I simply not charged it enough or is it faulty?
Any help would be good
Donnadoran92 said:
Just got my new sony experia z, charged it for an hour, put my SIM in and tried to turn it on. It constantly flashes on and off the Sony screen while its charging. When I turn it on it flashes the sony screen and turns off again. I've tried pressing the on button and the up button at the same time and it vibrates but nothing changes. The little red light comes on when it's charging. Have I simply not charged it enough or is it faulty?
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any help please!!
See if you sim is correctly inserted, take it off and put it again
Sounds like you need to charge it for longer before trying to turn it on, wait until the light goes green and then turn it on by holding the power button in (for about 3 seconds) until it vibrates...
Edit: Are you using the official charger? I remember using a mains charger (not usb) and the light stayed red, the light changes to green when charged which usually takes about half an hour.

[Q]Phone dropped, battery dead? Where are the "Warranty VOID" stickers?

TL;DR, phone dropped on the floor, flat on screen, no damage except for a ratling noise in the bottomleft corner of the phone where the vibration is, which i didnt notice until after i dropped the phone. Charged a few times, but refused alot of the times, now it doesn't charge anymore.
Right now, every time I connect the phone to a charger, it starts showing the red LED, vibrates non-stop, until after 15 minutes it stops vibrating, giving fast pulses of vibration to slower pulses, and for the last 30 minutes, while connected to my laptop, it gives off a medium-soft vibration every 5 seconds, slowly degrading to every 20 to 30 seconds after half an hour.Interestingly aswell, it vibrates very strong for the first 30 seconds, than vibrates normally for the next 15 minutes before it stops vibrating. It's very consistent in this behaviour
Full story:
I bought the phone April 2013, and it was working fine until somewhere November 2013.
The percentage of the battery wasn't consistent at all. It was jumping every few seconds between e.g. 70, 73, 67. 60, 70, 71... sometimes it fell down to 23%, next thing happens, the system gives me a pop-up "Shutting down". It shuts down normally, I boot it up normally, and that's pretty much how it went. I made backups, continued with the use. Sony Customer Care tells me that I should update it/reset to factory settings.
I connected the phone for an update, and as the phone is updating, it shuts off because of the problem stated above (even with cable...).
Phone bricked, sent it April 2014 for service because I had a different phone and I was too lazy to send it back.
3 weeks ago I got my phone back, fully working (Yaay, right?). 2 weeks ago, I was sitting, doing my natural business and put the phone on a shirt I had at the window. The slippery phone pretty much slides from anything that's soft and has the slighest angle, so my phone starts sliding super slowly, and 10 seconds later it hits the floor screen down.
It fell so perfectly flat on the screen, on the perfectly flat tile, that the screen is still perfectly clean and there is no sign of damage. But, the phone was off (it was on before it fell). Shocked, I boot the phone, and it boots, with a sense of relieve I continue using it. However, I did hear a rattling noise from the bottom-left corner where the vibration is located (vibrator... hihi).
Here's where the new problems start...
Day 1, I shut down my phone on 15% so I save battery for later, for pics and such. Suddenly when I try to boot it, it tells me the battery is too low (a few red led flashes). 1 hour later, it turns on with only using the power button.
Day 2, I use the phone normally, phone drops to 2% and just waited until it would shut down by itself. It didn't, stayed like this until 1%, to where I have shut it down and plugged into the USB cable.
Day 3, The phone didn't show any LED, and when I would reconnect it to the AC charger, it would show the red led for about a minute and go off again. Phone stopped charging... Later I tried the car charger, still nothing. A few hours later I tried the car charger again and suddenly it started charging again to the full 100%.
Day 5, I had the phone in my pocket, and had to drive for about 60km. The phone was at 30%, and I found it to be turned off, showing me the battery is low through the red led. 60km was about 30 minutes, so I sensed something was wrong here. It didn't charge again, nor through PC or AC charger, not even the car charger.
Day 6, I tried the car charger, and again, it started charging, got it again to the 100%. I'm just browsing in the afternoon at 51%, and my screen turns black. I press the power button to light the screen, but it blinks 3 times red. I put the phone in the charger, nothing... Later that evening I put it again in the charger and left it for an hour, and the red LED finally showed! Well, the red LED was lit for at least 12 hours and the phone didn't respond to anything.
Day 7, It did vibrate 3 times when it tried the Power Button + Volume down, but blinked red again and no response.
Day 8, I started pressing the phone gently, and it started to vibrate on pressure. Pressing = vibration, release pressure = vibration stopped. What?? It could keep this up for about 5 minutes before it stopped.
For the last few days i try charging it occasionally, but the only progress that I got, is that the phone started vibrating non-stop when it was connected to a power-source, and the red LED was lit. First it would stop vibrating when I pressed the sides of the phone in a certain way, and just lay there silently with the red led. Now it just vibrates non-stop and there's no helping it.
Right now, every time I connect the phone to a charger, it starts showing the red LED, vibrates non-stop, until after 15 minutes it stops vibrating, giving fast pulses of vibration to slower pulses, and for the last 30 minutes, while connected to my laptop, it gives off a medium-soft vibration every 5 seconds, slowly degrading to every 20 to 30 seconds after half an hour.Interestingly aswell, it vibrates very strong for the first 30 seconds, than vibrates normally for the next 15 minutes before it stops vibrating. It's very consistent in this behaviour.
So, I found this thread:
http://forum.xda-developers.com/xperia-z/help/hardware-fix-xperia-z-charging-booting-t2760911
I contacted Sony Support, they said there are no VOID indicators in the phone, as they will be able to tell if there has been a person in the phone. There's an unauthorized service nearby who can order OEM Xperia Z parts, so I doubt it they will notice. When I asked if I would still have warranty after the unauthorized service, but they would be unable to tell because he/she used OEM parts, they simply said "You will lose your warranty", because they probably couldn't contradict it.
Judging from the symptoms, do you assume it's a dead battery, or could it be someting completely else? It dropped, something rattles and it gave me a hard time charging it, but still it worked. Note that I used the phone intensively for 6 hours before the screen went black at 51% (fairly the same as using your phone to 0% and suddenly it just turns off).
I don't feel like losing my phone for 30 days again, nor getting my data wiped (ALWAYS BACKUP, I was too stuborn not to, even though I had plenty of chances...), and i'd rather just pay a few bucks to get my battery replaced (about 50 dollars). The time and data is worth it, there is a shop servicing Sony Xperia's after warranty, so at least someone who knows how to fix these phones.
The back-cover is not water resistant anymore as the glue detached because of the excessive heat from the processor. So I might just open up the phone and see whats going on anyway?

[5803] Red Led of Death

Yesterday I went to the pool and took a few pictures underwater. The pressure sensor test showed no sign of a faulty waterproofing (did it right before dipping the phone), and I actually used it in the water many times. When I got out of the pool, the phone, with 70% battery, was turned off. I dried the phone and checked all the flaps, no problems detected. Flaps were in their right place and no sign of water could be detected inside.
When I turned it on, as soon as it booted into android it said "turning off..." and immediately switched itself off. I let it rest for a while, and noticed it then started booting up and turning itself off, in a loop. No hardware key combination seemed to be able to prevent this.
As soon as I got home, the phone was dead. I plugged it in the wall charger and the infamous 3 blinks of the red led appeared. I tried to charge it with everything I've got in the house, and from totally unresponsive I got to the point where the phone shows the sony boot logo, and then reboots.
Pushing the yellow reset button gets me 3 rapid vibrations, but then the phone keeps booting the sony logo and rebooting, in a loop
The water damage indicators are clean, I don't think water ever entered the phone but I still can't quite get my head around such a huge coincidence. Talk about occam's razor..
Do you have any suggestions? I'd prefer to solve it on my own than having to buy a substitute for the summer (I don't think Sony would repair it before August, knowing their timing)
Info
Pyres said:
Yesterday I went to the pool and took a few pictures underwater. The pressure sensor test showed no sign of a faulty waterproofing (did it right before dipping the phone), and I actually used it in the water many times. When I got out of the pool, the phone, with 70% battery, was turned off. I dried the phone and checked all the flaps, no problems detected. Flaps were in their right place and no sign of water could be detected inside.
When I turned it on, as soon as it booted into android it said "turning off..." and immediately switched itself off. I let it rest for a while, and noticed it then started booting up and turning itself off, in a loop. No hardware key combination seemed to be able to prevent this.
As soon as I got home, the phone was dead. I plugged it in the wall charger and the infamous 3 blinks of the red led appeared. I tried to charge it with everything I've got in the house, and from totally unresponsive I got to the point where the phone shows the sony boot logo, and then reboots.
Pushing the yellow reset button gets me 3 rapid vibrations, but then the phone keeps booting the sony logo and rebooting, in a loop
The water damage indicators are clean, I don't think water ever entered the phone but I still can't quite get my head around such a huge coincidence. Talk about occam's razor..
Do you have any suggestions? I'd prefer to solve it on my own than having to buy a substitute for the summer (I don't think Sony would repair it before August, knowing their timing)
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is it root? unlock bootloader?
which firmware version?
what you get when connect to computer?
does flash tool or PCC detect it?
give more info for better solution
:good:
root with locked bootloader, fw 23.1.A.1.28 debloated by serajr, the phone is dead, I can't access the recovery and when connected to PC it doesn't get recognized.
The flash randomly flashes red or red+green+red, if I press the volumeUP button the led becomes blue (but still won't get detected by PC Companion, FlashTool for PC (Emma), Sony Bridge or FlashTool for Mac.
As soon as I unplug the phone, the notification led shuts off, as if the phone has no charge whatsoever.
When plugged to the wall charger, the screen turns on and either shows a battery (screen size) with a red stripe on the bottom and the lightning in the corner, or it gives a little vibration and shows the xperia logo (it looks like it's booting up), then turns off and repeats it in a loop.

Z1 got in to water

Hi,
My brother's Z1 got in to a pool yesterday. After a couple of minutes, the phone shut down, and then turned back on. When it turned on and he got to the homescreen, the phone was working all by itself, randomly opned apps and was shut down, and then started again. And it went on like this for a couple of hours.
I told him to open all the flops, remove SD card and SIM card and whenever the phone turned on, hold the power button and the volup up button, so it didn't turn on. Today, the phone's battery was dead, so he had to charge it in order to turn the phone on. The problem is when he connects the charger, the red led begins to blink and the phone vibrates in three times rows. Like it vibrates three times, takes a little break, and then vibrates three times again.
Any suggestions, or are the phone completly dead? :/
Thanks
Skanin said:
Hi,
My brother's Z1 got in to a pool yesterday. After a couple of minutes, the phone shut down, and then turned back on. When it turned on and he got to the homescreen, the phone was working all by itself, randomly opned apps and was shut down, and then started again. And it went on like this for a couple of hours.
I told him to open all the flops, remove SD card and SIM card and whenever the phone turned on, hold the power button and the volup up button, so it didn't turn on. Today, the phone's battery was dead, so he had to charge it in order to turn the phone on. The problem is when he connects the charger, the red led begins to blink and the phone vibrates in three times rows. Like it vibrates three times, takes a little break, and then vibrates three times again.
Any suggestions, or are the phone completly dead? :/
Thanks
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Click to collapse
If your lucky it could be a faulty cable as my phone did the same thing until i got a brand new cable, it seems unlikely that the phone is dead if you get some responsiveness however it's still a possibility, i'd put the phone in a bag of rice with all the flaps open and all the cards removed, and leave it in the bag for around 48 hours, then attempt to power the phone back on.

Z3+ Dead [Water Damage]

Hello guys, My Z3+ Is one and half years old now. Yesterday tested its waterproofing ability in the swimming pool, everything was working for an hour then suddenly the touchscreen stopped working and afterwards the power button also stopped working.
Volume and camera shutter buttons were working, then i though to let it dry out a bit for few hours.
The phone was completely dead after drying it out. After a long day i tried to charge the phone, it turned on but now only sony logo appears and red light blinks and vibrates three times and restarts continuously as i plug the phone to the charger.
The phn doesnt turn on with the power button, it only does when its connected to the charger. Please help if someone had this issue or any suggestions
Remove back cover of your phone, then remove display connector and clean it and reconnect it. I got the same issue but after doing this it works for me.

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