HTC ONE Dual SIM - One (M7) Q&A, Help & Troubleshooting

Hi, I had a HTC ONE M7 and due to the fact I had to manage 2 SIM's I've bought the dual SIM version, a chinese 802W.
I'm lost because:
1. The phone is running Android 4.4.2 and there is no possibility to upgrade to 5.0 as I had on the normal M7 (actually there is no entry SW update in the Settings).
2. It is claimed to be Dual Active SIM but everytime I call the SIM2 it is always redirected to the voice mail. So I'm not reachable on SIM 2.
Do I have to change something or is this the normal behaviour?
Thank you.
Giuseppe

+1
same issue about update , i cant find the update system in setting menu

Related

[Q] HTC ONE UK EE to UK/EU Model

All,
I've been out of the Android loop for some time, I bought a HTC One M7 from T-Mobile UK (EE), it's a non contract/non payg model just the handset, I decided to switch providers and unlocked the phone with no issues.
However T-Mobile have modified the device somehow and locked the APN/MMS settings, I have put new ones in but it defaults to the T-Mobile (EE) settings, as I am using a Virgin sim card it sort of half works as it's on the same network. But I do not get MMS etc.
Also when I dial my voicemail it will no longer allow me to make calls until I remove the sim or reboot the phone which is annoying!
What I would really like to do is turn it in to a non carrier UK/EU device and get OTA updates from HTC.
I have looked and looked at information, but my head is fried, can anyone help me with this, OTA updates are important, I do not want any modified ROMS and I want to revert it to normal if I need to send it in for a repair.
Any advice would be gratefully appreciated.

[Q] ATIV S Neo (SPH-i800) Sprint SIM Unlock

Hey guys,
I am in Spain. I asked Sprint to SIM unlock my phone before I left and they said it worked but it did not. I bought a movistar SIM and all I get is 'no service.' Under Cellular+SIM options, it is in CDMA only mode and the option to change it is greyed out. I was in 8.1 so I flashed to 8.0.10328.78 and called Sprint. They want me to update my network profile to send the command to unlock it but it isn't working over WiFi.
The phone knows that the SIM is there, I can access the SIM applications, read the SIM ID and when I turn on the phone with it inserted it says 'switched to CDMA only.' So I think it is still SIM locked. Is there a way I can unlock it? I've never had to deal with this before.
No ideas? I need to know whether I should give up and try to return the plan I bought.
laldobbe said:
No ideas? I need to know whether I should give up and try to return the plan I bought.
Click to expand...
Click to collapse
Can Sprint version Ativ S neo unlock ?
Agreed
Just adding to the overall knowledge base here.
I am experiencing the exact same problem.
1. I purchased my phone unlocked (though it was previously on Sprint). I have previously been able to use foreign SIM cards (in France), without issue.
2. At some point, I installed the Developer's Preview of WP8.1 and lost the ability to roam domestically or internationally.
3. I am now in Israel, and tried an Israeli SIM card, but it was on a GSM network. It connected to the network, but showed up as international roaming. Ooops, guess I need to fix that little WP8.1 Beta issue...
4. I decided to flash my phone back to WP8 GDR3, which seems to have un-unlocked my phone. Now when I plug my Israeli SIM card in, my phone automatically switches to CDMA mode.
5. However, if I pop a Sprint SIM card in, I have the ability to switch to Global Mode again.
I have the MSL, but I cannot figure out where I would enter it to get this to stop happening.
FYI.
I had a problem , I live in Ukraine , my phone was unlocked , but when I installed 8.0 my phone worked only in CDMA mode with a Sim card from my service , I updated to 8.1 again using the preview for developers and settings again appeared global regime.

HTC ONE Dual SIM

Hi,
I had a HTC ONE M7 and due to the fact I had to manage 2 SIM's I've bought the dual SIM version, a chinese 802W.
I'm lost because:
1. The phone is running Android 4.4.2 and there is no possibility to upgrade to 5.0 as I had on the normal M7 (actually there is no entry SW update in the Settings).
2. It is claimed to be Dual Active SIM but everytime I call the SIM2 it is always redirected to the voice mail. So I'm not reachable on SIM 2.
Do I have to change something or is this the normal behaviour?
Thank you.
Giuseppe

Dual SIM

Hi, I am shortly going to have an mi5. One of the reasons I bought the phone was to have one phone and 2 SIMs thus doing away with the need to have two phones (personal and private) with me. But I am totally new to the whole dual sim thing. Can anyone explain how it works on the mi5?
palexr said:
Hi, I am shortly going to have an mi5. One of the reasons I bought the phone was to have one phone and 2 SIMs thus doing away with the need to have two phones (personal and private) with me. But I am totally new to the whole dual sim thing. Can anyone explain how it works on the mi5?
Click to expand...
Click to collapse
https://www.androidpit.com/dual-sim-phones
All in all,
you get to choose if you want to use data from SIM 1 or SIM 2.
When u get att call it says Incomming call on <Call provider 1> or <Call provider 2>.
The same when you wanna call or text someone, either you tap SIM 1 or SIM 2. All of this could be configured in the settings menu.
Cool, thanks.

After Android 10 update no phone calls possible

Hi,
I got the update to android 10 yesterday and installed it. My provider is Vodafone DE.
After update, I'm not able to make any calls (or receive ones) anymore.
I already figured out, that this problems does not exists when I'm disable 4G and switch to 3G only.
I also tried out another carrier (Telekom DE), there the problem does not exists (VOLTE is activated).
I cleaned the cache of phone app and google play services. I also already resettet the network several times.
Any more suggestions what could be problem / how to make phone calls working with 4G enabled?
Hi,
I have exactly the same problem, after update to ANdroid 10 no phone calls with 2G or 4G via vodafone in Germany, SMS and (apparently most of the time?) mobile data works in all 2G/3G/4G; another SIM card from the german provider Telefonica/O2 (under the lable BLAU) works fine; the Vodafone SIM also works in my old mobile.
I noticed something else: in the SIM-card settings (where e.g. the color can be chosen for SIM 1 or 2), while under "Mobilfunkanbieter" for the BLAU-SIM card, there appears O2 -.de, vor the vodafone card, it sais "unbekannt"
Did you already find a solution?
I ordered a new Vodafone SIM, same problem; even resetting the whole device to factory mode didn´t help.
Probalb you are aware of a similar (yet apparently sifferent) problem with Nokia 8.1 in automn (I´m not supposed to post URLs here, you may prbably find it yourself in the vodafone forum, the thread there is in German)?

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