The tablet is running the latest version of sbdags rom and its all fine until the keyboard dock is used.
With the dock in play it keeps turning itself off, saying low battery (even though both were fully charged seconds earlier) and then refusing to power back on again.
Any ideas what could be wrong?
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Anyone experiencing this problem? I had the same issue with my OG Droid until I loaded CM7 on it, but I can find no one reporting this on the Droid 4. Should I get a replacement phone or dock? I've tried various scenarios and only screen off charges normally on the dock - sort of defeating its purpose. If I exit the desk clock mode it will charge to 100% but will still overheat and eventually lose charge. If I leave the screen on and in desk clock mode, it will only charge to 40% then drop to 15% and go back to 40% over and over through the night. Phone read 140F the other night. Everything stock - stock ROM, stock dock, stock AC adapter that came with the dock, running the stock desk clock app. Any replies would be appreciated.
No one has had this problem? Maybe it's my dock then. I think I'll try to get it swapped on warranty.
Hi,
I just got my touchstone and I discovered the following behavior (I run the latest CM9 nightly):
the touchpad charges until it's full, it wakes up and says 100% charged and stops charging.
After a few minutes when the battery level drops to less than 100% the loop continues.
Thus, there's a charging cycle every 5 minutes. Doesn't this affect the battery life?
Also, can I prevent the touchpad from waking up when it's full? I put it on the touchstone,
turn it off (I don't want to show a dock app), but it will wake up every 5 minutes or so.
Thanks!
Interesting. My touchstone doesn't seem to do that. I put my touchpad on there at night (running cm9) and I will hit the button to turn off the screen. The screen never comes back on until I pick the touchpad up off the touchstone in the morning. Mine doesn't show a charging loop either. It just shows full but with a lightening bolt in the battery icon in the morning. I assume that it just keeps sending a slight charge to keep it at 100%.
jetguy35 said:
Interesting. My touchstone doesn't seem to do that. I put my touchpad on there at night (running cm9) and I will hit the button to turn off the screen. The screen never comes back on until I pick the touchpad up off the touchstone in the morning. Mine doesn't show a charging loop either. It just shows full but with a lightening bolt in the battery icon in the morning. I assume that it just keeps sending a slight charge to keep it at 100%.
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Click to collapse
+1 no problems here
Mine did this on cm9 alpha 2, but using the latest nightly it works just fine. Also I've had my Touchpad around 11 months and use it regularly its pretty much been switched on the whole time and always returned to the touchstone each night, and my battery life hasn't reduced.
Sent from my cm_tenderloin using Tapatalk 2
If the dock battery is completely drained then I've noticed two problems:
o a reboot of the tablet while docked causes a boot loop; the tablet reboots normally when not docked
o touch control on the tablet is very bad when the tablet is plugged into the drained dock
Neither of these problems occurs when the dock has non-zero battery or is plugged into the charger. I'm on firmware .47 and haven't unlocked. While I manually updated to .47, this occurred several boot cycles prior to first noticing this problem. I have factory reset since and have not logged back into Google to avoid complicating debugging. I have not yet called ASUS.
Does anyone else have this issue or is it a hardware problem with my tablet/dock?
mbegel said:
If the dock battery is completely drained then I've noticed two problems:
o a reboot of the tablet while docked causes a boot loop; the tablet reboots normally when not docked
o touch control on the tablet is very bad when the tablet is plugged into the drained dock
Neither of these problems occurs when the dock has non-zero battery or is plugged into the charger. I'm on firmware .47 and haven't unlocked. While I manually updated to .47, this occurred several boot cycles prior to first noticing this problem. I have factory reset since and have not logged back into Google to avoid complicating debugging. I have not yet called ASUS.
Does anyone else have this issue or is it a hardware problem with my tablet/dock?
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I suspect this is due to the same problem many others have with the faulty port on the tablet. So many users have problems with that port - just look through the threads....I would return it for a full refund and wait a few months. Asus really screw** up this release!
I was one click short of ordering the TF701 - now I'm going to wait and see if they can fix the QC (or maybe even design!) issues...
HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.
After the latest update (WW .18) battery life seems to be improved but today something strange happened: while in the dock and on charger I was playing Ravensword 2 (Bluetooth on with MOGA Pro). When I saw both dock and tablet where fully charged I unplugged the charger and kept gaming. After 2 hours the battery's of both dock and tablet were still at 100%! Of course this wasn't correct. A reboot didn't fix it. Full power down and restart neither.
When I disconnected the tablet from the dock it immediately shut down, because the battery was depleted. Putting the charger back in the dock gave a green light, so the dock was still fully charged! Disconnected the dock from the charger and put the tablet back in the dock > orange light at the tablet stating it was charging from the dock. Right after boot it shut down again due to depleted battery so it seems it wasn't charging at all from the dock! Disconnected it from the dock and put the tablet right on the charger > tablet charges. Waited for a while to have a little juice in the tablet and put it back in the dock > finally started charging again from the dock!
Hopefully this was a one time failure and not a new issue due to the latest update!
probably the dock software froze up hence reboot device does not fix
btw is there a way to reset the dock??
ThaDoc said:
After the latest update (WW .18) battery life seems to be improved but today something strange happened: while in the dock and on charger I was playing Ravensword 2 (Bluetooth on with MOGA Pro). When I saw both dock and tablet where fully charged I unplugged the charger and kept gaming. After 2 hours the battery's of both dock and tablet were still at 100%! Of course this wasn't correct. A reboot didn't fix it. Full power down and restart neither.
When I disconnected the tablet from the dock it immediately shut down, because the battery was depleted. Putting the charger back in the dock gave a green light, so the dock was still fully charged! Disconnected the dock from the charger and put the tablet back in the dock > orange light at the tablet stating it was charging from the dock. Right after boot it shut down again due to depleted battery so it seems it wasn't charging at all from the dock! Disconnected it from the dock and put the tablet right on the charger > tablet charges. Waited for a while to have a little juice in the tablet and put it back in the dock > finally started charging again from the dock!
Hopefully this was a one time failure and not a new issue due to the latest update!
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Actually I'm facing the same issue. Yesterday the tablet remained unusually long on 27% (not docked) and when I tried to access it some time later it was off. So I guess Power went out. I'm not sure if I docked it to get it recharged or did put it on Charge directly, so I have to check again.
From your description it seems that if the tablet is totally empty it cannot be charged with the Dock (which is kinda ridicilous), but has to get some juice through the charger first. The Nexus 7 (2012 and 2013) show something similar: If drained completely you cannot start them until they have been charged at least a bit.
With the tf701 it's either a fault of the software not reading the battery statistics correctly or it's an hardware issue where the circuits are unable to monitor the power level accordingly. I will try as you did, draining the tablet to zero and recharge, and after that try charging by Dock again.
Kashban said:
Actually I'm facing the same issue. Yesterday the tablet remained unusually long on 27% (not docked) and when I tried to access it some time later it was off. So I guess Power went out. I'm not sure if I docked it to get it recharged or did put it on Charge directly, so I have to check again.
From your description it seems that if the tablet is totally empty it cannot be charged with the Dock (which is kinda ridicilous), but has to get some juice through the charger first. The Nexus 7 (2012 and 2013) show something similar: If drained completely you cannot start them until they have been charged at least a bit.
With the tf701 it's either a fault of the software not reading the battery statistics correctly or it's an hardware issue where the circuits are unable to monitor the power level accordingly. I will try as you did, draining the tablet to zero and recharge, and after that try charging by Dock again.
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Didn't work, as soon as the charger was disconnected the battery level display froze. I had to return the device.