S Pen Issue or Phone Issue ??? - Galaxy Note5 Q&A, Help & Troubleshooting

Hello
I have a problem with my S Pen. When I draw a diagonal line I can not go straight.
When the pointer is activated it can be seen that over the entire vertical towards the middle of the screen pointer skips a game .
I do not have this problem when I draw with my finger .
You think this is the S Pen that has a problem or it comes from the phone?
Thank you
sorry for my bad english
Here's a vidéo
https://m.youtube.com/watch?v=8ffe9oICfFc&feature=em-upload_owner

muhyidin said:
Hello
I have a problem with my S Pen. When I draw a diagonal line I can not go straight.
When the pointer is activated it can be seen that over the entire vertical towards the middle of the screen pointer skips a game .
I do not have this problem when I draw with my finger .
You think this is the S Pen that has a problem or it comes from the phone?
Thank you
sorry for my bad english
Here's a vidéo
https://m.youtube.com/watch?v=8ffe9oICfFc&feature=em-upload_owner
Click to expand...
Click to collapse
I couldn't tell because it was dark, but do you have a screen protector on the phone that might be causing the issue?

From the looks of it it's either a magnetic case or the S Pen got wet which screws up the electromagnetic field. If not those things I'd guess it's a display problem.

Looks like a definite issue. Did you try with another stylus? I am also having an issue with the S-Pen but it is not as big as yours.
https://www.youtube.com/watch?v=XN41nE1lWGI

Note 5 is not available in Europe so almost nobody have it. Hard to try with another spen.
Its curious sometimes the problem almost disappear.
I dont know what to do. I bought it on ebay. The seller told me to send it black but it gonna make a long wait to fix it.
Envoyé de mon SM-G925F en utilisant Tapatalk

Damn this morning it works perfectly. The seller send me a shipment pickup notification by DHL but now i dont know what to do. I'm afraid that the problem back again :/

3 weeks later the problem is back... i'm tired of it. I need to send it back in UK and it could for weeks.

Related

Broken Diamond display, or what?

Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
i haven't got that problem, and that doesn't look good at all for you
jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.
Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.
Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.
I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).
Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.
I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Click to expand...
Click to collapse
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
Click to expand...
Click to collapse
Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)
I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!
Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
Click to expand...
Click to collapse
I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....

Support me if your screen got dust

Hi all,
i just get back my p880 after replacement screen since the dust under the screen, but guess what?
It happened again just for 1 week.
i did write a email for them.
Hi,
I wanna make a complain on your flagship product !
last week(roughly Nov 27) i did collect a unit P880 after screen replacement due to dust under the screen. However after 1 week, it still happen again !
This is a quality issue on this unit! and i am not the only 1, my girlfriend also having same problem from day 1, and mine too.
Before sent in , i did ask your staff! your staff say no, this isnt quality issue, so far i am the only 1. i take it at that time.
But when i get back my phone, and this happened again in just 1 week !
And i did research ! i am not the only 1.
Here is the URL:
English:
http://forum.xda-developers.com/showthread.php?t=1744934
http://craftkeys.com/lg/lg-optimus-4x-hd-dust-under-screen/
Chinese:
http://bbs.gfan.com/android-5240214-1-1.html
http://detail.zol.com.cn/311/310329/review.shtml
http://bbs.gfan.com/android-5040987-1-1.html
http://bbs.gfan.com/android-5264111-1-1.html
http://bbs.xda.cn/thread-11166077-1-1.html
Please give me reasonable advice.
Please support me, if you having same problems with me.
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
yes ,my p880 is in this tragedy .i think LG should make actions to give us a clear device not a dirty
Sent from my LG-P880 using xda premium
hkhkhkhk said:
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
Click to expand...
Click to collapse
Too bad, i dont have a pro camera right now. and also hard to capture by camera.
and i believe those p880 with this issue will be more dust after certain usage.
just 1 week, there are 2 medium dot under screen. from my exp last times, about 1-2 month, there lots of dust and big 1.
really make me so sad. what a product with this stupid issue!
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
i have only one and barely notice it
Sent from my LG-P880 using xda app-developers app
L2Deliver said:
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
Click to expand...
Click to collapse
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
stupidfrog said:
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
Click to expand...
Click to collapse
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
L2Deliver said:
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
Click to expand...
Click to collapse
i know where is it, and send before. i post here that because i believe it will happen again after second service.
previously i emailed, they said sent to their service center.
in the service center i asked,and they said no this quality issue on other p880. what i feel is nonsense, just other people lazy go for it.
And purposely go there for same problem, i am quite unhappy, because wasting my time to go and back.
And they just replace the window glass, i dont think can fix permanently, since this is a common issue for most people, wasnt?
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
andypv4 said:
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
Click to expand...
Click to collapse
no lg technical ?? i know how you feel bro
Sent from my LG-P880 using xda app-developers app
I have three particles in the middle/high of the screen, and that annoys me at sunlight...
I will try LG Backup support.
I got it for like one month, you think they will replace it ?
Sent from my LG-P880 using xda premium
they will replace the window( the front glass) not the screen. however, since this is defective, i requested to replace another phone under the singapore lemon law. but still not yet replay from last friday sent in
Hurry up. Once I have the same problem with my optimus swift, the delay for taking mobile to service center coasted me additional money for replacing screen and glass.
Sent from my LG-P880 using xda app-developers app
How i' fixed one dust dot.
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
nomaj said:
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
Click to expand...
Click to collapse
You ruined my idea of build nano-vacuum cleaners for that!!!
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Ultraman1966 said:
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Click to expand...
Click to collapse
Probably... i moved my dust dot like i wanted
I've been contemplating getting this phone for a while now but this puts me right off. My SGS doesn't have this problem as the display and touchscreen are bonded together.
Please, could you explain more accurately ? I really wish to remove these dust and i'm very interested in your method
Sent from my LG-P880 using xda premium

S-pen replacement and calibration

This is a two part question.
Firstly does anyone know if there is a way to calibrate the s-pen. Mine seems ever so slightly off when writing as I would with a normal pen (on a slight angle).
I also have the bamboo feel but that is even worse (around 2-3 mm off).
Next question is are there any other s-pen out that like the bamboo feel? I like the bigger size of it as it's more comfortable for writing with but accuracy seems to be the issue with some third part pens. I'm surprised there issue nothing from Samsung already for the note 5. I understand there are the pen holder or the bt pen but those are for older devices so I'm not sure how accurate they are or compatible.
Sent from my SM-N920I using Tapatalk
AndiF85 said:
This is a two part question.
Firstly does anyone know if there is a way to calibrate the s-pen. Mine seems ever so slightly off when writing as I would with a normal pen (on a slight angle).
I also have the bamboo feel but that is even worse (around 2-3 mm off).
Next question is are there any other s-pen out that like the bamboo feel? I like the bigger size of it as it's more comfortable for writing with but accuracy seems to be the issue with some third part pens. I'm surprised there issue nothing from Samsung already for the note 5. I understand there are the pen holder or the bt pen but those are for older devices so I'm not sure how accurate they are or compatible.
Sent from my SM-N920I using Tapatalk
Click to expand...
Click to collapse
Can you make sure that there is no cover when trying, as magnetic covers or even flip covers cause the S-pen to be inaccurate.
in older models, magnet closure cases made a huge difference.
Hello; I am not sure if anyone had such problem about note5 spen. . I can't use with spen whole screen..i mean at the middle of one side is not seen by spen although I can write that side with my finger..how can i solve this problem? Thank you anybody who responses!!
free123rww said:
Hello; I am not sure if anyone had such problem about note5 spen. . I can't use with spen whole screen..i mean at the middle of one side is not seen by spen although I can write that side with my finger..how can i solve this problem? Thank you anybody who responses!!
Click to expand...
Click to collapse
Using a case with a magnet?
There are these larger pens. never tried one myself.
http://www.ebay.com/itm/Genuine-Ori...960876?hash=item2106bcdaec:g:yi4AAOSwAYtWMwmG
free123rww said:
Hello; I am not sure if anyone had such problem about note5 spen. . I can't use with spen whole screen..i mean at the middle of one side is not seen by spen although I can write that side with my finger..how can i solve this problem? Thank you anybody who responses!!
Click to expand...
Click to collapse
Try typing in *#0*# in your dialer. This will bring up the integrated hardware test. There should be one for S-Pen (not touch) and try it on that screen. If it does not pass the test, then you are probably looking at a hardware failure/malfunction.
Broke my S pen when my phone fell. Any good sites to get a replacement?
Try spen with eraser.
mexkingsthugz said:
Broke my S pen when my phone fell. Any good sites to get a replacement?
Click to expand...
Click to collapse
Amazon is where I would go, cheaper deals else where could be sketchy.
bosswick said:
Try typing in *#0*# in your dialer. This will bring up the integrated hardware test. There should be one for S-Pen (not touch) and try it on that screen. If it does not pass the test, then you are probably looking at a hardware failure/malfunction.
Click to expand...
Click to collapse
Good information to know just in case .... one never knows when 'Ol Murphy will decide to put his most famous law into action. ... " Anything that can go wrong usually will."
I know this is an old post, but I am trying to find a gold s-pen. Samsung doesn't sell them on their site. To get mine warranties will take over a month. I have seen them on Amazon but really no where else. Wondering if anyone has tried them and any issues. Where do you recommend?
GastonC said:
I know this is an old post, but I am trying to find a gold s-pen. Samsung doesn't sell them on their site. To get mine warranties will take over a month. I have seen them on Amazon but really no where else. Wondering if anyone has tried them and any issues. Where do you recommend?
Click to expand...
Click to collapse
Did you manage to find one? Amazon is $20+, lots of cheap ones from China for $5.
Found one on Amazon that comes in Samsung packaging. WORKS LIKE ORIGINAL
Sent from my SM-N920T using Tapatalk
For what it is worth...
I have both a NOTE 3 and a NOTE 5
The 5 I only bought recently and the Stylus hole was blocked and there was some weird other stylus somehow wedged into it.
The previous owner knew he was selling me a duffer but there we go.
Anyway, I managed to get it out and I bought a new stylus for it, but the bloody thing was not quite right... It was something like about 1.5mm off down and right. I am very very good with sizes and so trust me, its more than 1mm but not quite 2mm but thats by the sideways... I just assumed that the bloody thing needs calibrating to this stylus.
Anyway, it was some time later that I thought... Why not try the note 3 and 5 styluses on each other... They both work just fine, but guess what? It was not the screen that needed calibrating at all? - the stylus is to blame.
The Note 5 stylus is wonky just the same on the Note 3 and the Note 3 Stylus is perfect on the Note 5
If only I could swap them over?
But there you go... Maybe its a new stylus or a replacement stylus you should be looking for and not a calibration of the screen?
yeah mines a few mm's off as well. its very annoying.
There is also a waycom test in the integrated hardware test menu (this would be good for seeing how your s-pen registers on the screen)
Also you may want to try another N5 s-pen (if you know someone that has one see how it does, the one you have may have a defect)
You can take off the cover on the button of the spen and there's a tuning adjuster under it. Factory is set to be off a little.
TechNyne66 said:
You can take off the cover on the button of the spen and there's a tuning adjuster under it. Factory is set to be off a little.
Click to expand...
Click to collapse
whut? seriously?
Sounds dodge to me. Got pics?
FatRakoon said:
For what it is worth...
I have both a NOTE 3 and a NOTE 5
The 5 I only bought recently and the Stylus hole was blocked and there was some weird other stylus somehow wedged into it.
The previous owner knew he was selling me a duffer but there we go.
Anyway, I managed to get it out and I bought a new stylus for it, but the bloody thing was not quite right... It was something like about 1.5mm off down and right. I am very very good with sizes and so trust me, its more than 1mm but not quite 2mm but thats by the sideways... I just assumed that the bloody thing needs calibrating to this stylus.
Anyway, it was some time later that I thought... Why not try the note 3 and 5 styluses on each other... They both work just fine, but guess what? It was not the screen that needed calibrating at all? - the stylus is to blame.
The Note 5 stylus is wonky just the same on the Note 3 and the Note 3 Stylus is perfect on the Note 5
If only I could swap them over?
But there you go... Maybe its a new stylus or a replacement stylus you should be looking for and not a calibration of the screen?
Click to expand...
Click to collapse
I tried Note 4 stylus on Note 5 and it felt like a Note 7 stylus on Note 7. Note 5 stylus is useless. in comparison.
So stupid that companies still make Note cases with friggin battery clips on them. But then again there seems to be a fair amount of people who buy these Note devices but rarely use the S-Pen which is bizarre to me.

Big problem screen Note 5

Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I discovered this default for the first time last Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my Note 5 since the beginning is protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
twoesse said:
Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I am reporting on Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my rating since the beginning and protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
Click to expand...
Click to collapse
I have a very similar issue by my home button could you please post a picture
GOIGIG said:
I have a very similar issue by my home button could you please post a picture
Click to expand...
Click to collapse
Could you also post a picture ?
That is the separation of the film of paint and also a shatter resistant coating underneath the phone. It's basically a small piece of adhesive attached to a screen protector like plastic material that separates from the phone. That's how I have my note 5 with the clear back
Sent from my SM-N920T using Tapatalk
Ok. My phone is under warranty , I think I'll send it back .
How you doing to repair the back cover ?
twoesse said:
Ok. My phone is under warranty , I think I'll send it back .
How you doing to repair the back cover ?
Click to expand...
Click to collapse
Definitely send it back, and I did this a long time ago to the s6 a few weeks after it came out and then to my note 5, people do it differently then I do, I personally like how I do it. Because it's faster and better on the glass. Most people use a razor blade but isopropyl/ nail polish remover does the best, keeping the glass from scratching and you can peel it all off and one sticker, make sure to let it soak in the nail polish remover for 10 minutes, one of the edges will inevitably peel up. I'll be 100% honest, I've never been one to brag. But anytime I see anyone with an 05 I have to show them my phone, when I do almost every single time is "holy crap that's cool" when I saw the article on my google now page saying that this guy had a cooler note 5 then i did. I couldn't help but to laugh because my note 5 was already clear lol honestly though it brings back a very retro feel. I'm trying to buy as many note 5 back covers as I can. So I can convert them and sell them clear. For just a little bit more than I bought them for so I can break even. honestly I'd rather everyone have the clear back then the platinum gold or the sapphire blue. The Pearl was pretty nice and so is the silver. sorry for deviating topics. But what I must say is the problem I'm having is much smaller but it's definitely what's happening with you as well I don't think Samsung will have any issues letting you return it. Obviously I voided the warranty on mine lol so they wouldn't do anything in my case. So it looks like it's $124 to replace the screen
Sent from my SM-N920T using Tapatalk
Just ask for an exchange.
I sent a message to T- Dimension Hong Kong to explain my problem. Their technical department told me that for them, this defect is due to exposure with water, therefore invalidate the warranty .
Obviously , my rating has never been in contact with water , it's great no matter what !!!!
Just send an email to T- Dimension with a link to a video or Note 5 is immersed for a while . We see very clearly that once out of the water , the rating has not suffered the same fault as mine. I do not know if will be enough to make them change their mind ...
twoesse said:
I sent a message to T- Dimension Hong Kong to explain my problem. Their technical department told me that for them, this defect is due to exposure with water, therefore invalidate the warranty .
Obviously , my rating has never been in contact with water , it's great no matter what !!!!
Just send an email to T- Dimension with a link to a video or Note 5 is immersed for a while . We see very clearly that once out of the water , the rating has not suffered the same fault as mine. I do not know if will be enough to make them change their mind ...
Click to expand...
Click to collapse
i have same issue and yeah! never been contact with water .:/ dont know what to do
T dimension has nothing to do with my problem. The fault was not enlarged. For now , I leave like that. However, one thing is sure : I never will buy anything from T Dimension . I'll wait patiently Note 6.
Where did you bought your Note 5 ? Is it a N920 C ?
I have the same dam issue. I was gonna contact Verizon, but know they will say it's water related. Never been near water... Argghh
Sent from my SM-N920V using Tapatalk
You Sr. R NOT ALONE
twoesse said:
Hello everyone,
First of all , I apologize for my English, I 'm French . I , used google translation to post this message.
I have a big problem with my Note 5 (SM- N920C purchased from T dimension in October ) . Aesthetic concern ; let me explain :
In the upper left corner , it makes me like an air bubble between the screen and the casing of the Note 5. As if I had a screen protector peeling , except that it is under the screen.
I discovered this default for the first time last Saturday. At first, it was so small , but it grows by the day !!!!
I specify , my Note 5 since the beginning is protected by a tempered glass. It is never dropped or has never suffered shocks.
Am I alone in this ?
I think it'll be back to the sender for security; Be 'm trying to do with Samsung France , otherwise it's back at T- Dimension for service ..
I am disgusted...!!!!
Click to expand...
Click to collapse
My Birthday is Aug 21 the same day the note 5 was release i was ecstatic to get my new phone i had issues with the first one an sent it back getting a new refurbished one <--- I know funny right we pay all this money to buy a new never used product to have issues with it and have to send it back for a sec. hand item.. well to the point i had a screen protector on my devise and removed it thinking there was a fold in the corner to find out the was a strange bubble under the glass and for a sec i thought i cracked my phone at first wasn't a big deal but now its def. bigger and noticeable.. only solution is WARRANTY!!! to get another depreciated value refurbished Note 5.
Ask samsung exec to prove that phone is in contact with water, if they can't replace the phone.
JesseMT4G said:
I have the same dam issue. I was gonna contact Verizon, but know they will say it's water related. Never been near water... Argghh
Sent from my SM-N920V using Tapatalk
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Well just FYI because I didn't want to get charged for water damage either. And I thought to myself but how can you check the Samsung Note 5 for water damage. So to my curiosity looked it up so if you use a pen and pop open the SIM card slot and remove it get a flashlight and look inside to see there should be a little white square meaning no water damage. If red then you may have dropped it in water at some point and don't remember hope that helps ease your mind when contacting your provider.
I am in Brazil and I have the same problem, common in the first pictures ... still did not take the technical assistance ... we'll see the excuse that will give ...
Same issue in a Verizon Note 5, upper left corner. I need to get this in before my warranty expires.
fghtffyrdmns said:
Same issue in a Verizon Note 5, upper left corner. I need to get this in before my warranty expires.
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Just got the same on mine. Top of glass to under the earpiece and from the notification light to past the camera. Friend of mine just mentioned that it looks like he has water damage on his but he didn't spill anything, told him it's probably the same issue. Calling Verizon for warranty and he's going to TMobile, we'll see.
OMG... it's global problem. I have the same bubble... same place... left corner... And I'm sure, It's not a water damage. My phone is under warranty, but I'm afraid, they'll say me It can be changed... we'll see.
I have the same problem. About five days ago a bubble appeared, and it has quickly been spreading across the top of the phone. No drop damage, no water damage, even pulled the sim to double check and the litmus is still white.
I called T-Mobile and they tried to tell me it constituted as physical damage that voided my warranty... So I called Samsung, who told me a screen repair was covered by warranty. My city has a walk in repair shop, so I will be going in tomorrow to get the screen fixed.
I got the bubble too. 9 months old. Upper left corner. Sprint model.

Spen problem/ Calibration

Hi,
Is there a way to calibrate the Spen? Its accurate for about 90% of the screen but when i move to the left most part of the screen it doesnt follow. It stops about 1/4 of an inch and doesnt reach the end of the screen
I dont have any case on it
No screen protectors as well
No magnetic items to interfere with the spen
Tried the "touch all four corners" trick but didnt fix it
Any other ideas?
Thanks
I dont think that the issue is the s pen, it is most likely the screen digitizer, if the s pen was faulty, the problem would arise anywhere on the screen, take your device for warranty claim ASAP
Try changing or reinstalling the SPen tip...
winol said:
I dont think that the issue is the s pen, it is most likely the screen digitizer, if the s pen was faulty, the problem would arise anywhere on the screen, take your device for warranty claim ASAP
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I agree. The walcom digitizer is probably broken.
Thanks for the suggestions guys. Tried it with a different Spen from another Note 8. Still the same problem. My digitizer must be broken. Ill send it for repairs. First time to claim warranty on a samsung Note product since the Note 1. Note 7 is an exception since that was just faulty for everyone
The note 7 was not faulty for me, I still have it, works really fine
Just got my note back from the service center. took them one day to fix it. You guys were right, it was a faulty digitizer.
lucky for me. they changed the whole screen assembly, i now have a new scratcheless screen. They also said they replaced the battery since the front assembly comes with a new battery since its suppose to be glued to it
Really glad to hear it worked so good for you! , that is the benefit of purchasing legally/oficially distributed devices some want to save money, but the peace of mind is most important
Hi guys
I have the same problem .If I replace just touch screen ,will the problem be solved???Or is it LCD?
Because I disconnected touch screen cable and saw that pen digitizer still is working and I guessed that pen digitizer is connected to LCD?Am I right??
winol said:
The note 7 was not faulty for me, I still have it, works really fine
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It seems that the majority of the Note 7s that had issues with the battery were restricted to the US. As I can't find issues with the Note 7 in other regions of the world...
HamiTakar said:
Hi guys
I have the same problem .If I replace just touch screen ,will the problem be solved???Or is it LCD?
Because I disconnected touch screen cable and saw that pen digitizer still is working and I guessed that pen digitizer is connected to LCD?Am I right??
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You need to replace the entire AMOLED display under the glass panel, which is no easy task. As you need a very clean room to do it to ensure that you do not have any specs of dust on it.

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