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Hi all,
My Galaxy Note always worked fine but for the last months I've been using a couple of different phones and my Note was just lying in a drawer until the battery was completely drained.
I want to give it to a friend right now so I figured I'll just connect it to a charger but it doesn't do anything right now. I've been trying several different USB cables, wall socket chargers and connecting it to my PC but there's no charge indication or anything, the phone remains dead. I already removed and re-inserted the battery.
Any idea? Could the battery be dead and do I need to replace it?
Ok so I used a more expensive charger and yet another cable and suddenly it started charging and I can even boot it up so this can be closed
Is there a set of rules that it follows before fast charging works? I'm not sure if it's that or my phone or charger is bad..
Seem like I can only get it working 30% of the time. I would have to unplug and plug in multiple times before the notification pops up saying fast charging.
I tried multi USB cables and pushed it all the way in the charger.
I haven't managed to look at kernel source yet (not yet released), but maybe charge type is not only dependant on charging source type, but current battery level. ie top off charging. Just guessing for the moment............
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
Don't know. I've only charged my phone 2x, but fast charging popped up both times.
crawldit said:
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
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Click to collapse
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
sheryip said:
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
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Actually no, I bought the T-Mobile version. I doubt it matters but it's the 64gb model. It sucks that you exchanged yours and have the same issue.
Sent from my SM-N920T
I picked up the AT&T model yesterday. Plugged into my car charger, 2amp, works fine. Got home and plugged in before bed with samsung supplied charger, showed fast charging. Passed out and woke up to 40% battery this morning. Turns out it will connect fast charge (ONLY if i use the supplied brick AND cable), but cuts out after about 5 mins! If i use the 9v brick with a random cable, it will just say cable charging, but seems to be decently speedy and won't stop charging. Seeing how crawldit replaced his and has the same issue leads me to think Samsung really was hoping people would get the wireless pad. Hopefully its a minor software update/patch needed. Phone is a freakin winner on all other aspects. Battery life appears to be better than the note 4 even with a slightly lower mah.
Definitely a software issue IMHO, from the sound of it. Also, on my VZW 32gig I do not have this issue. Every time I plug it in (to the supplied charger) it fast-charged. Cant say if it gives the message every time though, but I know it fast-charges because its never on that charger more than 15-30 minutes and the charge jumps massively. But even on a normal charger it still charges fairly quickly.
Well... turns out my brick was bad, used the one from my Note 4 with the new note 5 cable and it works like a charm. I'd recommend checking out a new brick.
Glad you got it figured out. Mine works fine now as well. I don't know if everything was overly stiff from being brand new, but after a day or two the fast charge pops up the first time every time now.
Sent from my SM-N920T
Just bought a Note 5 off swappa. Device works great but I can not get fast charge to work. The charger that came with it is a fast charger and I also have tried my Note 4 and s6 chargers. Both do not register as fast charge in the Note 5.
If I download the recent sprint firmware from sammobile and odin that, will that fix my issue?
Try attaching the cord to the phone a few times and unplugging it. Mine does the same thing sometimes and the 2nd or third try gets the fast charger going.
vader4633 said:
Just bought a Note 5 off swappa. Device works great but I can not get fast charge to work. The charger that came with it is a fast charger and I also have tried my Note 4 and s6 chargers. Both do not register as fast charge in the Note 5.
If I download the recent sprint firmware from sammobile and odin that, will that fix my issue?
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Click to collapse
Change the cable.
Sent from my SM-N920I using Tapatalk
I have tried unplug and plugging back in numerous times, still no fast charge. I have tried 5 different fast chargers and multiple different cables and no fast charge. It does fast charge with the fast charge wireless puck. Might run by sprint repair this week and have them look at it.
Went to Sprints website for troubleshooting charging issues on Note 5. For the first time ever, Sprint's website actually suggested something that worked and now my Note 5 fast charges with the plug. The last option is to do a soft reset by holding the volume down key and the power button until the phone resets. After it reset, fast charging worked. Woohoo!
http://support.sprint.com/support/a...oubleshootingGuide_542_GKB89219-dvc9400002prd
Hello I have a note 5 - SM-N920C on stock M 6.0.1
about two months the phone stop fast charging and doesn't get recognised by the pc
the thing I tried :-
* try different USB cables ( 2 came with the phone - 2 new once )
* factory rest ( twice with wpie chashe )
* change the charger
I wanted to test other stock Roms but I can't get it recognised by odin .
and I have 2 note 5 all the cables work fine on the other one .
I seem to have same issue here.
I have the Note 5 from tmo(SM-N920T)
Baseband - N920TUVU2DPD1
Stock - 6.0.1
You have the exact same issues i've had. I also had issues where when i would have the phone plugged in ( to the wall adapter ) and rebooted it, it would think its a media device like a computer where it could share files and stuff... Also take like 5 hours to charge from 20%
Here I'll make this fix SUPER EASY..
1. Download Package Disabler PRO - I dont think it has to be the pro version but i bought it a long time ago
2. Search for 'power'
3. Disable 'com.sec.app.TransmitPowerService''
4. Reboot
I would add screenshots but as i dont have 10 posts im unable to post screenshots or links to the app in the playstore.
The wife's phone started this Saturday after updating. Also, hers beeps and has the charging blue wave as if she plugged the cable in. While actually charging, it disconnects and starts charging constantly.
The beep and blue wave is normal. The charging and no charging sounds like a faulty cord that's not making good connection
The beep and blue wave happens when she is not plugged in. Phone just sitting there not being charged or touched. We thought at first it was a bad cable, but we've tried several. Even does it on the wireless pad. Therefore I'm not sure it's the port. I think it's software related.
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Sir3lit said:
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
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Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
I disabled that apk abd it detects all my fast chargers as fast ones. Where it didn't. If i re-enable it it stops workin
might be hardware issue, Try Wireless charger and see if it charges fast. if it charges good with wireless charger then you have to change you CHARGING PORT.
djxtreme504 said:
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
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Had the same exact issue on a refurbished unit . Old note didn't do it, but had to exchange it due to adhesive glue coming up in upper left corner. I did multiple resets and finally went with the option of fresh install as not to import back my apps. It hasn't replicated our issue in the last few hours. I am hoping that takes care of it.
Did you by chance get a random gear VR screen prompting you to download the app and what not? I did and read others had the same issue and only way to get this to stop is to download it and then create an account, reboot and viola it solved it.
Stuff is crazy, love the phone but have had more issues with it over even El cheapo phones....
Sent from my SM-N920V using Tapatalk
I got similar problem... now after 10 days I just can not go with this.
my youtube problem.
https://youtu.be/payi2IuJhdI
My NOTE 5 is thinking that is charging all the time. It drives me crazy.
With the USB cable it charges 1 time out of 20 and on a random day. I had to charge it via wireless. It wakes up all the time and can not use UBS.
Strange part is, that I can use my USB micro stick with my root and custom ROM. But that is it. No ODIN, no tranfer files.......
Did everything except change the USB port (it is on it's way). ( that will be my last resort)
ANY THOUGHTS.
I have a feeling that water damage was somewhere in there. (been driving with my bike on a rainy day and it looks like it got a little wet in my upper front pocket.
mine recognises fast charge very randomly. before it happened rarely but now it never shows fast charging with the original cable. the only thing that helped me was ordering a third party cable and using the original ac plug. let me know if that helps to any of you guys!
Ugh. N920a mine started this in March after having it maybe 3months. I called att and told them to send me a new one the other day. Unit arrived this morning. My opinion is its a bad USB port. This imho is the weakest link in Samsung devices-- this POS antiquated USB crap.
The thing would cycle CHARGING -- DISCONNECT, over and over. Wiggling the cord would affect the condition. Fast charge happened 1 out of 20 attempts.
I'll let you know how long the new unit lasts-- my most recent purchase is a wireless charger because, as stated this ***t is bound to happen again.
Unbelievable. My phone was totally fu**d. Than I sad I will fix it my self, so I bought the USB board and waited to get it. In the mean time I used it as normally, just wireless charging and that's it.
But after two weeks, the phone was getting a little better, not fixed, but due to custom ROM and a few tweaks, it did not turn on itself all the time.
But after I played quite a few games, (hitman) the phone did heat up all the time, and that my friends FIXed my problem. NOW the phone works as before the moister get to it.
I have my NOTE 5 back, yee.
SO when you have moister problem - play games.
Hey guys,
I had this exact problem - no more fast charging, no USB OTG or recognized by computer after
upgrade to Marshmallow. Tried multiple cords, different computers (Mac, and Windows), etc.
I sent it in for repair to Samsung and they 'fixed' it and are in the process of shipping it back
I put 'fix' in quotes because the repair tracking says it was solved, but I haven't received it back yet to
test. It should be coming in tomorrow.
Quick charge and USB issues have been fixed! IF you're still under warranty, I'd highly recommend sending it in.
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
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Click to collapse
Only way to diagnose this would be by trying to charge the phone with another wireless charging pad.
Does your phone charge normally through the provided type-C cable and power adapter?
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
emike09 said:
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
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Click to collapse
I would not rule that out. I would take your charger and phone to a local best buy and test against a display, if your charger charges other phones, then it's your note. Or try your carriers local corporate store, they probably would help as well.
Sent from my Galaxy Note8 using XDA Labs
Well I can verify that the phone is the problem. Note 8 won't charge on any wireless charging pad, and Samsung Pay's MST also stopped working at the same time. Going to contact Samsung and see what can be done, hope I don't have to set up a new phone yet again.
This happens to me alot. I have 2 wireless pads, 1 verizon (from my note 7) and the Samsung Fast Charge.. It just stops working randomly.. Reboot the phone, then starts working fine again.
I still use my Nokia wireless pad....I found it charged the time as the Samsung fast wireless charger.
Probably not much help but are you on the latest firmware? When I updated mine it said the new changes were for the camera & wireless charging but of course no other details.
I haven't had a problem with mine though even before the update. I don't have the bundled charging pad though, I'm using the older Samsung fast charge pad.
https://www.sammobile.com/2017/09/1...-firmware-update-improves-camera-performance/
Good luck. Same problem with my s8+, samsung says its not the phone. But it is. Every problem with a warranty repair is like pulling teeth with samsung. I wish LG would up thier phone game just a little, and I would never buy another samsung again.
Sent from my SM-N950U using Tapatalk
is this after the 9/25 update? Mine stopped charging after that update on both Samsung fast wireless chargers I have.
I have a Note 5 that will not charge on either a normal wireless Samsung charger or a fast charger Samsung pad IF the protective case is on it. This started just this week. I can remove the protective case and then it will charge.
I don't recall getting an update on or after 9/25. N950USQU1AQI5. I did get an update that improved camera performance, but it was a week or two ago. Just performed a factory reset, no luck on a fresh install. I can also confirm MST on Samsung Pay still doesn't work after factory default, they have to be related. Frustrated I'm going to have to deal with warranty. After two Note 7's, going through another Note 8 is beyond frustrating. QA @ Samsung could really use some work.
So Samsung has agreed to repair/replace the phone, but I'll be without the phone for 3 weeks. Since I just switched to Verizon, the only old cell phone I have won't work. Since I bought from Samsung.com directly, Verizon won't help. Samsung.com refuses to provide a loaner/temp phone or to cross-ship a new one. Their manufacturing defect means I have to bear the burden of their problems. I wouldn't care too much about wireless charging, but MST is also affected, and I love MST.
Lesson learned - Never purchase a phone directly from Samsung.com, even if that means getting a discount or promotion.
I just sent my Note 8 in for the Same thing. After 4 weeks of ownership it stopped charging wirelessly.
The Samsung Rep I spoke to seemed to think it was related to the NFC, something about NFC being involved in the wireless charging some how. So MST must be the reason.
I sent my Axon 7 for warranty repair the same day. Luckily I still have my LG V20 and Nexus 6P (with is horridly degraded battery), so I have backup phones.
I'm on firmware AQI5 and wireless charging has stopped working completely. I've tried Samsung and third party chargers, all of which worked last week and still work with other phones. So I'm thinking it's a firmware bug...
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
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Click to collapse
Describes my problem almost perfectly. Now on my third VZW note 8. First one charged fast wireless for exactly a month. Second one, worked for eight days. Now the third, 7 days.
All four of my offical Samsung wireless chargers quit recognizing at the same time. FYI; two charge pads and two charge stands all fast wireless and purchased thru out my time with S7 Edge (went thru 2 rounds note 7). To add to that the new promo convertible quit at the same time as well.
Pretty darn sure it's in the phones. The latest phone charged wirelessly to 100%, then nine hours of driving later, no go. Pulled my UAG Monarch off, still nothing. Tried the other wireless chargers, nothing. No new apps or settings changed during my drive. Thoroughly confused.
All three of phones were put thru the ringer with VZW tech support: check this, check that, safe mode and the end all factory data reset, still no go every time. I contacted Samsung directly once, what a waste of time. Their only answer was send it in for evaluation and possible repair or replacement, you should have your phone back in a couple weeks. Second go around with Samsung, I was transferred by VZW. Their answer that time was; send the phone and the charger. Had to reply, which charger, all of them? Samsung, then told me all of my older chargers aren't compatible with the note 8 and must have damaged it. That style of charger is still readily available and advertised as note 8 compatible.
I've never used NFC or MST, so I can't comment on that.
All three phones fast charge on the wire.
Can anyone verify compatibility or lack there of with all these fast wireless chargers I own?
Willing to try anything at this point. I would dump the 8, if I didn't use the pen so much. Been using note phone since the 2.
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
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Do you know what they had to do to fix it?
SiNJiN76 said:
Do you know what they had to do to fix it?
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Click to collapse
According to the rep I spoke to it was to do with NFC, as it is somehow involved with the wireless charging process.
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess wireless payments and wireless charging are somehow connected.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
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Click to collapse
I don't think it is. I got them to do a warranty replacement, and my new phone worked fine. But, as soon as I wiped my old phone in preparation for returning it, it started working as well. Then, a couple of days later, my new phone stopped wireless charging.
Right now, I am just hoping that the Oreo update fixes it.
---------- Post added at 09:58 AM ---------- Previous post was at 09:56 AM ----------
RojasTKD said:
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess worked payments and worked charging are somehow connected.
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Click to collapse
I also am not convinced about this. My wireless charging is not working, but myt Samsung Pay works fine.