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Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Lesiroth said:
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Click to expand...
Click to collapse
Are u already solved the problem?
fpatrik17 said:
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Click to expand...
Click to collapse
same with my phone, may be digitizer was broken
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
shreyas99 said:
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
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I have used CM6 on my phone, but when i got this issue, i made my phone back to 2.1. The problem is still standing.
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
shreyas99 said:
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
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No warranty... :/ I really love this phone..
link: cgi.ebay.com/NEW-Touch-Screen-Digitizer-Motorola-Milestone-A855-/370476035985?pt=PDA_Accessories&hash=item564217af91#ht_997wt_1200[/url]
This may solve my problem??
Havent seen any such issues.. Thanks god..
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
fckndrmr said:
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
Click to expand...
Click to collapse
I have bought a new touchpanel today.. now waiting for the shipping.
I will write here, when i replaced it what will happen 2 me.
See u later!
I have a mililar problem, right side of screen wont work... flash to 2.1 dont slove this problem
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
lfsupino said:
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
Click to expand...
Click to collapse
where do you suggest one gets an environmental chamber?
environmentalchambers R'US of course
xploited said:
where do you suggest one gets an environmental chamber?
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Click to collapse
I have had good success with a combo of rice (inside a ziplock bag) to absorb humidity and/or a toaster over at the lowest bake setting.
Worked on MANY electronic devices over the years.
Sent from my Milestone using XDA Premium App
Same problem here. I've solved it by changing the digitizer (ebay 25 euros). Works fine now but in the mean time I change for a Desire HD... good by Milestone !
If you decide to change the digitizer, be patient, fixing th Milestone is not an user friendly task But if you take your time it's ok !
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance
So the phone (XT860 Bell) has problems when I unlock it the screen stays black. The phone works though cause when someone calls I can still pick up as I know somewhat where the green button is. But for the rest I can't do anything.
The only way to get the phone back is to remove the battery and restart the phone. Then it works again.
Anyone else had this problem?
have you tried hard resetting it?
No will do so. But before doing that I thought maybe there is some simple solution.
After the update to 2.3.6 things went all a bit wrong I think.
If you got this after the update, I am quite confident data wipe will solve your problem. You can try wiping cache only first - this way you won't lose your configuration and might solve the problem. The update supposedly wipes cache, but maybe that didn't work properly while you were updating. Enter stock recovery and give it a try.
Hey thanks for the help. But just did a reset. Not sure what went wrong when I did the update. Did wipe. Annnnyways. Right now it's stable. Let's see if it stays like this.
Ok sadly the reset didn't fix it. It took a whole day to go black again but still happened.
Any other solutions? I am scared that it's a hardware failure...but let's hope not cause I am in Holland.
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
Johnny2293 said:
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
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Doesn't sound good man :-(......
Though it happened a lot the passed days since the reset ( knock on wood) only once. Do wonder why it happens less now.
Yea you can reset all you want it's going to go blank. I had to right the dial pad numbers with marker on the screen just to make calls. I say get it fixed or replaced soon
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
lucaspr said:
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
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Click to collapse
If you can't take it back and want to try to fix it yourself you need to search for a droid 3 flex cable. The one you want has the front facing camera, front sensors and earpiece speaker on it. Then head on over to ifixit for a teardown guide (sorry no repair manual yet, I plan on working on one).
I have to add that taking this phone apart to replace this part is no small feat, and it would probably be better finding a phone doctor to do it for you, or just getting a new phone.
When you buy the part, request an OEM part, I have been sent cables where the front facing camera displays sideways, or doesn't work at all. Most also don't come with the front button deflector, and that has to be transferred from the old cable.
Hope this helps
Ok . Well I don't really know what the problem is. But it went away. Actually it started I think after applying the update . I got myself another external sdcard . At a certain moment I decided to remove it and things cooled down. It now actually never happens anymore.
Well I gues you're lucky!
My screen sometimes starts all scrambled and the phone doesn't power on. Sliding the screen a couple of time sometimes helpes, but most of the time I don't really know howto get the phone working again. I think it's more stable when I leave the phone 'slided out' (don't know the right word now).
And I searched Motorolas website and found 2 reparing companies in the Netherlands. They both are authorized by Motorola, as of such I think this repair will be in warranty.
I do have to send it for repair. I don't want to take it apart because of what bitz_dv said. I'll let you know!
No Fix
When I was gone on a short holiday my college got a call from the 'authorized' motorola repair center. They can't fix my phone. I need to pay 11 euro to get it back and that's it. I tried calling them but there was no answer.
I sended my phone in on 22 may 2012 and now they decided they can't repair it. I spoke to Ted from Negri Electronics who told me to get in touch with Motorola as my warranty is still valid.
I'm a little confused, where should I go if an official repair center can't fix my phone but do tell me the repair is within warranty..
What can I do? Besides ordering the parts and take the phone apart myself..
I started my search for the flex cable... I did repair a N97 once, within the warranty period and later on sended it in and they repaired it under warranty....
Is this the cable I'm searching for:
http://www.globaldirectparts.com/Motorola-Droid-3-XT862-Motherboard-Flex-Ribbon-p/mot1040660.htm
I am from Netherlands, and have the same problem with the screen, looks like many users from Netherlands do.. coincidence?
When i jst slide out the keyboard , a little bit is enough, and the screen goes black ( black screen of death ) it doesnt power on with power button.
I looked for a flex cable at ebay, and it surprised me , that cable is also doing the front camera, and speaker... My front camera wasnt working too, and speaker made strange sounds many times, so it could be that cable, but not sure.
Check my thread, i have also uploaded a video to make it more clear
http://forum.xda-developers.com/showthread.php?t=1955892
Hi dear XDA members,
I have some problem about my Note 5. I bought my phone 17 days ago. It is genuine. I was walking. And weather was sunny. I opened my phone and tried to call someone. Brightness was %100 (manual). I saw, Light Sensor worked (more Brightness). And Promixity Sensor worked too. Because, I was speaking with friend. I finished my call then I looked the screen:
What the….. Screen turned a green, purple, pink, black, gray, navy blue hue. I shocked and I got screenshot, then restarted Note 5. I check the screen when restarted. It was okay. I opened the screenshot for check it too. SS was ok too. This is my 1st problem. And i didn’t see this again.
Now, a 2nd problem in same day:
I’m using Swiftkey app with gray keyboard theme. I was chatting with friend. I called him (weather was sunny again) and turned back to keyboard.
What !? Gray keyboard turned a greenish hue. And I check my wallpaper (i was gray too). Its bottom lines turned a greenish hue too. Then I restarted phone and problem finished again.
Later, I called Customer Service Representative of Samsung. I explained all problem. She told me: “Format your phone. If problem isn’t finish, bring phone to service.”
Then, I formatted phone. Tested it many time. And there is no problem for 6-7 hours. BUT… I got the problem again. But I found some interesting tips to check the problem.
1. I checked *#0*# . And everyting is okay.
2. I opened my wallpaper in “Gallery” . And bring its top line to bottom line. So, gray was gray. But wallpaper’s bottom line was greenish on desktop. So, i think this isn’t Screen Panel problem. Looks like graphic bug. (Btw, notification bar's background was greenish too.)
3. I tried to active Light Sensor without “Calls” . And there is no problem about colors. Only in “Calls” . Looks like graphic bug with “Calls”
4. I didn’t restart my Note 5 when i got the problem again. I tried to lock off / lock on. And I saw: Screen turned to normal.
So, friends.. I think i will bring phone to service for research this problem. But I’m not sure. Problem looks like software bug. OR HARDWARE ? And maybe GPU problem ? (I didn't get problem in games, apps, etc.) I’m Confused…
Please help me. Must i go to service ? Or wait for new update etc.
P.S: My English isn’t so good i think. Thanks for understanding and helps.
Is my topic visible ? I'm new in forum.
Since this is a defect in their part, it should be covered under warranty. Just send it in, it is most likely a problem with the GPU or other component if even a format didn't fix it. If it was a software bug, the problem would be more widespread. It should be free of charge though because it isn't due to your use
Brinith said:
Since this is a defect in their part, it should be covered under warranty. Just send it in, it is most likely a problem with the GPU or other component if even a format didn't fix it. If it was a software bug, the problem would be more widespread. It should be free of charge though because it isn't due to your use
Click to expand...
Click to collapse
Thanks for reply mate. I called customer service representative again. He told me: "If your phone is defective, we'll give you new Note 5 or you can take your money back. This is for new purchased phone (in 1 - 30 days)"
I will bring phone to service tomorrow. But I will be sad, if they tell me "it is software problem." I don't want to give my phone for nothing. But I don't have another way.
TY again.
Hi again mates !
I got the phone from service yesterday. They found nothing (very funny).
I spoke with employee :
* M = Me
* E = Employee
M: Did you open the phone's case for check the problem ?
E: No, I can't open the phone. This is risky.
M: So, How did you understand there is no problem ??
E: I think you used the phone as obsessively.
M: Wait. Did you tell me "obsession" ? I saw the problem with my eyes !
E: Mr. Cpt. Price, I mean: Don't care about it. Just use the phone. I used your phone for test. I saw nothing. You must take a video if you see problem. So, we can send it to SAMSUNG as proof.
M: You are very funny. I saw truth today. I saw Samsung's quality. Give me my phone.
So, guys I got the phone. And I'm using it with %98 brightness on a sunny day. So, there is no problem for now. I took that problem with %100 brightness on a sunny day. If i get that problem, I press lock off / on button. And problem is being finished.
I think I won't send it to service again. I won't spend my time for nothing. Sad but true: Apple is better than Samsung about satisfaction of service.
I will use the phone and if see a serious problem, i will go to service then.
I think that was a software problem or bug. What is your thought and advice ?
Regards...
Do you have any idea ?
Blair Miller said:
Since you only brought the phone 17 days ago, may be you could to change a new one in your supplier?
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Click to collapse
They told me: We need to find a problem for change the phone. So, we can show proof to Samsung.
I don't know, how is Samsung services in other countries. But in my country: Samsung services are bad.
Hello! I already posted about this on reddit but maybe someone here could help me too (I'm going to paste what I said there):
Yesterday, while I was in a call, I noticed that my phone was making a weird sound. It is a constant buzzing that is only hearable when I put my ear next to the screen or when the place I'm in is completely quiet. Also, when I turn the screen on, there's another sound that sounds a bit like a camera shutter (I don't know how to describe it better). Both of these sounds seem to be coming from the upper part of the phone and can only be heard from the touch screen, not from the back. Again, these sounds are barely audible but they still scare me a bit.
I don't live in the USA so using the warranty of this phone would be a huge, huge problem. It is also worth noting that I don't think this was happening before I updated to the latest system version,
which is 6.0.1-01001. Are system updates capable of causing problems like these?
I would seriously appreciate any kind of help. I am seriously a noob in these kind of things and really concerned. I already contacted Alcatel Support but they haven't replied yet. Thanks!
espumaa said:
Hello! I already posted about this on reddit but maybe someone here could help me too (I'm going to paste what I said there):
Yesterday, while I was in a call, I noticed that my phone was making a weird sound. It is a constant buzzing that is only hearable when I put my ear next to the screen or when the place I'm in is completely quiet. Also, when I turn the screen on, there's another sound that sounds a bit like a camera shutter (I don't know how to describe it better). Both of these sounds seem to be coming from the upper part of the phone and can only be heard from the touch screen, not from the back. Again, these sounds are barely audible but they still scare me a bit.
I don't live in the USA so using the warranty of this phone would be a huge, huge problem. It is also worth noting that I don't think this was happening before I updated to the latest system version,
which is 6.0.1-01001. Are system updates capable of causing problems like these?
I would seriously appreciate any kind of help. I am seriously a noob in these kind of things and really concerned. I already contacted Alcatel Support but they haven't replied yet. Thanks!
Click to expand...
Click to collapse
hey i buy one today a win 10 version... and my phone make a sound when open the main camera.. its like ur problem. what u do to fix it?
ShadowDeath said:
hey i buy one today a win 10 version... and my phone make a sound when open the main camera.. its like ur problem. what u do to fix it?
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Click to collapse
Well... my phone died like 10 days after starting this thread. It gets stuck in the "ALCATEL 4S" screen and then reboots. If you're in the U.S. I would recommend you to use it until it starts showing signs of it dying (my phone started to get really slow and started rebooting randomly) and then send it to repair
Hello Guys !
I have a big massive Problem with my Note 8 SM-N950F.
I was watching Youtube and my Phone has worked fine no Problem no Green Screen till suddendly my Screen went full Green Flickering mode and I dont know what the Reason is. I restarted the Phone and it worked again no problem for 30min then it went back to Green flickering screen.
I have try : Restore the Phone as New completly Wipe out / Result = Negative
Installed a Custom Rom / Result = Negative
I did not dropped the Phone nor does it has a Water Damage.
The Green Flickering screen only comes when Im in the System but while I am on TWRP it never shows up so I think it has something to do with the system and not Hardware.
Problem still there still need a Help
LuxyFlex said:
Problem still there still need a Help
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Click to collapse
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
sefrcoko said:
A full wipe and flashing the latest official firmware usually solves non-hardware issues. If you tried that and the issue is still there, then it sounds like a hardware issue that would need repair (hopefully within warranty).
Click to expand...
Click to collapse
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
LuxyFlex said:
But how can it be a Hardware problem, i didnt drop nor does it have any Damage and if im on TMRW or Download mode i dont see the green flickering only after I boot
Click to expand...
Click to collapse
Motherboards can be faulty, etc. It doesn't have to be caused by the user. If you flash stock with full wipe and the issue persists then the only remaining variable is hardware. Either that or maybe you didn't do the full wipe when flashing latest firmware. Not sure what else to suggest beyond those two possibilities. Hope you get it working.
I had this also on my N950F. It happened very suddenly while I was using it:-
* Greenish tint
* Reduced brightness capability
* Flickering
* ~half-inch border of more intense tinting on all four sides
Cut a long story short - couldn't fix it with a complete factory reset.
Today, the problem has suddenly disappeared and the screen is perfect after four days with this issue. Just out of the blue - screen back to normal.
I'm guessing it was either a dodgy board connection which righted itself, or a temporary light sensor issue.
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
galaxys2Tav said:
it is a hardware fault relating to the lcd. this is usually seen when the phone has been dropped. and is a broken lcd. i know its stated it wasnt dropped but that is the issue
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Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
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unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
Thread cleaned
Please keep it on topic
FSadino
galaxys2Tav said:
unfortunatly i missed judged and put lcd as infact its an O-LED screen! my bad, and as i fix samsung screens on a daily basis weather they would be LCD or O-LED screens this is infact the fault. never sujested you had dropped it im saying that this is the probblem with it weather it has been dropped or become faulty. know-it-all spoil sports are here to help on xda and unfortunatly its not the right answer you are looking for but i posted the right answer to the question that was asked in the Q&A section. just thought i would help out but, but hey
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Yes, that's it, if not droped, then a faulty screen, just like that, many people wish that all problems can be fixed by some trick, clever app or hidden setting, but, in true, a very little number of troubles are fixed this way, so my advice would be to take the device to an authorized samsung service center
aZooZa said:
Utter nonsense. It hasn't been dropped and it doesn't have an LCD screen. Know-it-alls spoil it for others by making unfounded comments.
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Be nice to people trying to help you.
There is two causes to this. Software or hardware. Next time it happens try screen capture. If appears on screen shot it's software buggy. Although highly unlikely but if it does usually a reboot or factory reset solves it.
Other more likely scenario is hardware. If you used a crt tv you'll know as its the same symtom of failing picture tube.
And it's definitely not connector issue.
Sent from my SM-N950F using Tapatalk