Help! My phone suddenly hangs up mid call randomly - G 2014 Q&A, Help & Troubleshooting

When I am talking to someone on the phone, it just suddenly hangs up randomly. Sometimes it happens after 1 minute, sometimes after 5 minutes. I call the person back and again it hangs up after like 20 seconds. This is really annoying when I am talking to someone and they think i hung up on them. It's not my cheek pressing against the button, screen turns off automatically from proximity sensor when I hold it up to my ear. I've had my moto g for a year and this only started happening yesterday. Phone is rooted with cyanogenmod.

Related

After every call the phone is stuck!

I have a problem which I couldn't find mentioned anywhere. Whenever I have hang up a call the phone takes about 10-20 seconds to completely end the call. During this time the other side can still hear me. Any ideas?

Proximity sensor problem

During a call, the screen randomly turns on and so the call gets notoriously disconnected because End Call button is getting pressed with a cheek or hair or whatever.
Is there some way to either fix it, or just disable it so the screen remains off during a call, unless Home button is pressed?
I tried several roms and it's always the same.

No Ringing Sound Second Time

Hello,
My Nexus6 Rings and Vibrates when someone calls for the first time. But only vibrates when the same person calls for the second time. From the second time onwards it doesn't rings, but only Vibrates.. If I delete the history of that particular incoming call from the Recents, then it will start ringing. Please let me know how can make the phone ringing all the time.
Thanks.
An update to this issue is:
When a call arrives multiple times with in 2 minutes, the phone gives a ringing sound for all the attempts. After 2 minutes of last attempt, the phone goes to a muted mode (only vibrates). The muted mode continues for the next 10 minutes. After 10 minutes, if a call arrives from the same number, the phone rings.
Is this a standard behavior in Android phones ? Or is there a setting to make the phone ringing all the time ?

Mute randomly activates during calls

I'll be on a call and the other person will suddenly be unable to hear me. This happens with stock and Pure Nexus (running on both elemental and shamu). It doesn't happen regularly. It hasn't happened in weeks, but yesterday it happened twice on one phone call and once on another. I can fix it during the call if I mute and unmute the phone on the display. When the phone mutes itself, the display control doesn't show that mute is active, only I after I press it and "activate" it.
I used to think it might have been my face pressing against the screen, but that can't be it as the screen is off while I'm talking. In order to fix it during a call, I have to turn the screen on first. Has anyone else had this problem?
I had this problem and found call screen lock in the play store (which solved it). It turned out I was somehow tapping mute with my face while on the phone after not tripping the proximity sensor...
It only happened rarely, but you can tell if you might be doing this if your screen occasionally wakes up while on the call without being pulled away from your face (the proximity sensor thinks it is not close to you face intermittently).

Question Screen Turns OFF on Video Call (Viber)

Hello,
Just wondering if you guys have the same problem.
Phone is updated on 12.5.8.
Just bought for my wife last week
The app we are having trouble with is Viber during Video Calls. Whenever she video calls someone, while it is ringing, the screen turns OFF. Nothing happens even if she double taps the screen or presses the power button. After a few rings and presses on the power button, the screen will turn ON and everything seems back to normal.
I tried video calling via FB messenger and I am not encountering the same issue.
I tried to test the proximity sensor using Viber call and phone call and it is responding well but not 100%. Sometimes when I put in on my ears, the screen doesn't turn OFF. Most of the time, it does.
I also tested via the CIT (Secret Menu in the About Phone>Kernel Version), the result was mixed. If I just put my hand over the sensor, it does not turn to 0.0. It only goes to 0.0 if I put the phone down facing the table and then goes back to 5.0 when I pick it up.
I tried clearing cache, data, uninstalled, reboot then installed viber but the issue still exist.
Here is a video link of the issue I am talking about
VID_20211002_222722 - COMPRESSED.mp4
tinyurl.com
Do any of you face the same issue? TIA!

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