Fast charging not working - Galaxy Note5 Q&A, Help & Troubleshooting

Just bought a Note 5 off swappa. Device works great but I can not get fast charge to work. The charger that came with it is a fast charger and I also have tried my Note 4 and s6 chargers. Both do not register as fast charge in the Note 5.
If I download the recent sprint firmware from sammobile and odin that, will that fix my issue?

Try attaching the cord to the phone a few times and unplugging it. Mine does the same thing sometimes and the 2nd or third try gets the fast charger going.

vader4633 said:
Just bought a Note 5 off swappa. Device works great but I can not get fast charge to work. The charger that came with it is a fast charger and I also have tried my Note 4 and s6 chargers. Both do not register as fast charge in the Note 5.
If I download the recent sprint firmware from sammobile and odin that, will that fix my issue?
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Change the cable.
Sent from my SM-N920I using Tapatalk

I have tried unplug and plugging back in numerous times, still no fast charge. I have tried 5 different fast chargers and multiple different cables and no fast charge. It does fast charge with the fast charge wireless puck. Might run by sprint repair this week and have them look at it.

Went to Sprints website for troubleshooting charging issues on Note 5. For the first time ever, Sprint's website actually suggested something that worked and now my Note 5 fast charges with the plug. The last option is to do a soft reset by holding the volume down key and the power button until the phone resets. After it reset, fast charging worked. Woohoo!
http://support.sprint.com/support/a...oubleshootingGuide_542_GKB89219-dvc9400002prd

Related

Fast charging

Is there a set of rules that it follows before fast charging works? I'm not sure if it's that or my phone or charger is bad..
Seem like I can only get it working 30% of the time. I would have to unplug and plug in multiple times before the notification pops up saying fast charging.
I tried multi USB cables and pushed it all the way in the charger.
I haven't managed to look at kernel source yet (not yet released), but maybe charge type is not only dependant on charging source type, but current battery level. ie top off charging. Just guessing for the moment............
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
Don't know. I've only charged my phone 2x, but fast charging popped up both times.
crawldit said:
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
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I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
sheryip said:
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
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Actually no, I bought the T-Mobile version. I doubt it matters but it's the 64gb model. It sucks that you exchanged yours and have the same issue.
Sent from my SM-N920T
I picked up the AT&T model yesterday. Plugged into my car charger, 2amp, works fine. Got home and plugged in before bed with samsung supplied charger, showed fast charging. Passed out and woke up to 40% battery this morning. Turns out it will connect fast charge (ONLY if i use the supplied brick AND cable), but cuts out after about 5 mins! If i use the 9v brick with a random cable, it will just say cable charging, but seems to be decently speedy and won't stop charging. Seeing how crawldit replaced his and has the same issue leads me to think Samsung really was hoping people would get the wireless pad. Hopefully its a minor software update/patch needed. Phone is a freakin winner on all other aspects. Battery life appears to be better than the note 4 even with a slightly lower mah.
Definitely a software issue IMHO, from the sound of it. Also, on my VZW 32gig I do not have this issue. Every time I plug it in (to the supplied charger) it fast-charged. Cant say if it gives the message every time though, but I know it fast-charges because its never on that charger more than 15-30 minutes and the charge jumps massively. But even on a normal charger it still charges fairly quickly.
Well... turns out my brick was bad, used the one from my Note 4 with the new note 5 cable and it works like a charm. I'd recommend checking out a new brick.
Glad you got it figured out. Mine works fine now as well. I don't know if everything was overly stiff from being brand new, but after a day or two the fast charge pops up the first time every time now.
Sent from my SM-N920T

Wirless charging

Has anyone else had or solved the issue with wireless charging on the Note 5? Mine stops charging after about 10 minutes, other times it will charge to 100%.
i have never had that issue. try your phone at a samsung store with their charger and see if it does it. compare to a demo unit. if it works and yours doesnt on the same charger get a new one..
I bought a choetech charger, charges for 10-15 seconds, then disconnects and reconnects after a few seconds.
Assumed the charger was bad, so I returned it. I like plugging a cable in anyways, charges faster and I can use the phone while it is charging.
I've read of a few people having the issue.
jkeith1 said:
Has anyone else had or solved the issue with wireless charging on the Note 5? Mine stops charging after about 10 minutes, other times it will charge to 100%.
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I am not sure what carrier you are on, but I read that Samsung has found a software change that Verizon made on their version and notifications cause the wireless charging to stop working. That post said that they are working on a fix. I cannot say this is 100% true, but after trying multiple chargers on my Verizon Note 5 without it working, I am hoping that is the case and that a software update will fix the issue.

Fast charge problems

Hey guys anyone experiencing problems with fast charging not working, tried using the moto fast charge cable and charger and still nothing. Seems. Like after the Roger update it only works like 20 percent of the time
I have the same problem after I updated my note 5. I'm just waiting for Google to push another update to fix their f*#$ up.
Yes, works most of the time (90% of the time). Using all equipment that came with phone. Fast charging hasn't worked probably 4 times over the past month. Will unplug/plug back in a few times then magically starts working.
no issues on Rogers here
So I went to the AT&T place to see what the problem was. The guy there switched the wall adapter that went with my charger to a newer one of the same model, and my fast charging capabilities came back. The fix was simple. The problem was in my Travel Adapter.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
I do not know if that will help you but to be sure if fast charging is working or not, you need to plug it in and turn it off. Then, you should have 3 green LED lights flashing. If only one is flashing, then it is normal charge. If 3 are flashing, then this is the fast charging.

Fast Wireless Charging pad stopped working

All of sudden my Samsung Fast Wireless Charging pad is not working at all for my S7 Edge? I've tried 2 OEM cables, and nothing. A different cable, and still nothing. Could it be a software problem? Could there have been any apps I might've disabled that allowed the fast charger to work? All the fast charging options are set to ON in settings, but nothing is working. No lights, nothing? Need help thanx.
spritzo said:
All of sudden my Samsung Fast Wireless Charging pad is not working at all for my S7 Edge? I've tried 2 OEM cables, and nothing. A different cable, and still nothing. Could it be a software problem? Could there have been any apps I might've disabled that allowed the fast charger to work? All the fast charging options are set to ON in settings, but nothing is working. No lights, nothing? Need help thanx.
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I know it sounds like the obvious, but did you try a different adopter . I am having no issues and have the latest updates
yes I have tried 3 different adapters. 2 fast charging and 1 regular.
Do you have any other device that is capable of wireless charging? It doesn't have to be fast charge capable but that's where i would start to see if its the phone or the actual charger.
If not then go somewhere that has wireless chargers out, like best buy or your carrier and set your phone on it to see if it starts charging. If it doesn't start charging then it might be your phone.
Its most likely the wireless charger that having the issue though, and you can contact Samsung support on twitter @samungSupport and they should be able to help you out.
So I tried Samsung's twitter support. And apparently the Galaxy S7 Edge (SM-G935) isn't compatible with that fast charging pad. Although it worked for a couple weeks. So weird.
I just exchanged my note 7 for S7 edge and looking into buying this fast wireless charging pad https://www.amazon.co.uk/gp/product...act_title_1?ie=UTF8&psc=1&smid=A3P5ROKL5A1OLE, it's not this one that stopped working or is it?
Hey, do the downgrade to PE1 with full wip, and put 100%, your working fast charging. Good luck. To me it helped.
Is there another phone you can try on your charging pad, or another pad you can try? The most likely answer is that the charging pad has failed.
Samsung Wireless Qi Fast Charger
I really like to purchase the Samsung Fast Qi fast wireless charger
but I have a few questions about it before I buy one.
#1: How much slower is the fast wireless Qi charger when compared to
the samsung fast usb charger which comes with the phone?
#2: Does the phone get hot or very warm when it's charging wirelessly?
#3: Does the phone charge slower when it has a case on it?
Thanks in advance,
Have a great day!

Fast charge stopped working

Hello all,
Strange thing noticed today my s10 doesn't do fast charge anymore.
I checked the settings and fast cable charge is active but the phone is only normal charging.(temp was ok)
Any advice?
S10 -G9730
Sent from my SM-G9730 using Tapatalk
Same thing for me! It's been driving me crazy. I'm on a T-Mobile S10 with the September update. Seems to have started since I updated..
Boys, they've seemed to have disabled it from the settings. Go to device care - settings - enable cable fast charge
Mine is still active in the settings. In fact, if I restart my phone and clear cache, it will say fast charging for 3 seconds before switching back to cable charging. I'll also get the occasional notification to check your charger connection.
All of this started since the T-Mobile September update came out. I've tried with 3 cables and 3 power bricks and booting into safe mode. I guess next step may be a factory reset.
FWIW, I updated my unlocked phone about an hour ago and it is still fast charging. I am not on T-Mobile though.
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
Dkzs said:
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
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Yea that was the issue, cable.
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