HTC One M7 - Battery over-heating and draining - One (M7) Q&A, Help & Troubleshooting

Hi, recently i have faced an issue with my HTC One M7. My phone starts to overheat whenever there is a bad network (Vodafone India). While talking on phone, it starts to heat up after 2-3 minutes only. Whenever there is a bad network reception and if it turns to 2 G mode, it starts to overheat. It does not heat while playing a game or while normal surfing on the phone.
I searched the various forums, but could not find a solution. Anyone with a solution, please help.

Related

Rapid battery drain (under 7hrs)

Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
checking email regularly?
rumpleforeskin said:
Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
Click to expand...
Click to collapse
Maybe you might wanna check if you have the automatic mail checking feature on? Because I noticed that whenever I let my phone automatically look for email quite regularly (i.e. every 5 or 10 mins) it drains more battery then when you set it to check email every 2 hours for instance. Well that's what has helped in my case...hope this helps...
I have looked at my mail settings and my mail checks every 2 hours, i have had it set to 2 hours since i had the device (6 months) but this rapid battery drain has only started occuring in the last 2 weeks.
In that time i have not installed any new software, so am at a loose end as to the cause of the trouble
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
costp said:
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
Click to expand...
Click to collapse
thanks for the feedback, i will order a new battery and give it a try, at the least it will prove if the problem is hardware or software related.
today my phone still has 63% battery since i removed it from charge at 11pm last night. The fact that the problem is intermittent is making it very dificult to diagnose.
Today I noticed my wi-fi drains battery as hell, it was lie 60%+ of battery down in less than 40 minutes. In the past it was like 40% max. The PowerGuard's current meter did not show anything alarming. So the problem seems to be hardware.
Already backed up and hard resetted. The phone is under warranty and so is battery; sending it to service to get it fixed.
Or, I missed something and I can fix it?
Hey,
Yeah I'm currently experiencing the same problem.. I tired just about everything from battery fix cab, radios, to roms. I even got the orginal extended battery. The battery worked really well for like 2 weeks and then it started to drain really fast as well.. My cousin have the same phone as me HTC Diamond, and his battery is verry good.. It can last a whole day with heavy usage no problem. Where as my 1340MAH battery would only lask for 14hrs max with heavy usage, and when we switch the battery same stuff happens... His battery on my phone drains quickly and mine last long on his phone...
So I came to the conclusion that it's definitely a hardware issue.
For those without battery problem, how much usage do you get out of a battery and what kind of things do you do with the phone? I'm just trying to gauge how bad my batter is. It will last about 8-9 hours, but that's with hald of that time spent on the internet on either 3g or edge. I've only had the phone for about a week so it's hard for me to compare it to anything else.
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
jfran said:
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
Click to expand...
Click to collapse
a good tip to save battery power which is something we all have to do, but i do not think its the cause of my new found rapid battery drain.
The last 6 moths i have been getting around a day to day and a half rom the the phone. now on random occasions ot will get real hot (like the gps/wifi is on or like the cpu is flat out) and the power goes in a few hours.
this is fine if its daytime and catch it but a few times its gone from 100% to 0% overnight and i have woken late for work.
Graffen said:
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
Click to expand...
Click to collapse
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
rumpleforeskin said:
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
Click to expand...
Click to collapse
From you last sentance it does sound like it the 2g/3g switching that is cauing your problems.
i have this issue too.
my phone will drain ~5-7% every hour in standby. and when wifi is on it drains 2% every minute even staying on the home screen and me not doing anything on the phone.
from reading this thread, i can see that this is definitely not normal. looks like i'm headed for a dreaded hard reset...
Good day to all. At first sorry form my eanglish/
I have a same problem with diamond. It is overheating while charging at standby (battery temp. is about 50 C), and if it charges by USB, the battery temp is about 46 - 47 C. The phone's fly mode is switch on. HTC service couldn't answer me smth. But it says that same problem have 2 diamond from 1000, and only way to resolve problem is a change of mother board. in Russia it's about 250 euro.
And one more notice, which battery temp is 46 or 47 C, charging automaticaly switched off... Phone heating, but battery is not charging !!!
i've resolve problem...but don't know how i did it. I try to recharging stock acc. while 4 or 5 cicles, and today i have workable Diamond.
not discharge
not overheating
it's so strange, but it works

!!! Screen crash !!!

Hi guys
I'm running Jellybam on my Note. Have had no problems previously. Lately, when i'm playing a game, the screen will start to flicker then the device shuts itself off.
I know this happens at low battery levels, however, this is happening when my phone is on full or near full charge. It's driving me crazy as I can't play any game for more than a few minutes at a time.
Anyone have any ideas as to what the problem is and any solution please?
Try changing kernel and stay at stock freq.
Sent from my HTC One X
This is common with old, degraded battery's. If the battery is more then 1 year old or you use the battery a lot then you will have to change it. A friend had a similar problem and he just bought a new battery.

High temperature issues

Hi everyone,
.so I 've been using my HTC one for the last year without any issues. Suddenly a couple of weeks ago I started noticing that my phone gets really hot when using WiFi as well. gsam reports battery temp around 40-44.
Furthermore my phone keeps asking for password even for known WiFi networks while it will connect automatically a few secs after. Sometimes instead of connecting the WiFi will switch off and then after a while it will be enabled again.
I m on stock 5.11.401.10.any thoughts?
Sent from my HTC One using Tapatalk

[Q] HTC ONE (overheating, battery draining)

Yo guys.
I have HTC ONE M7 32GB white. last month i crashed my display so i ordered new display on ebay. then i watch some tutorials and changed it by myself. everything works perfect but i think its a lil bit overheating. Batteryy have something about 40 degrees but its overheatting near bottom speaker on the right side... My battery works about 15-20 hours without doing anything and, but if its screen on and i am surfing on the internet battery is draining alot. ( i was thinking it was for a old battery but i buy new and draining is still reallly fast). and somewhere near 20 percent battery or less its draining like a hell. today it was showing that i have 17 % and after a few minutes it was totally discharged.... and i think the charging is too slowly. Have someone the same problem ? and another problem is the speaker. It work normal but when i wanna call someone i cant hear anything. only if i turn call on speaker mode it is working. Thanks for all replies.
15-20 hours is way to low for standby. Mine got about 130 hours in standby. Check *#*#4636#*#* the batteryinfo. If the condition says OK then its not a battery problem.
Sent from my One using XDA Premium 4 mobile app
Battery drain when mobile data is On or when on call.
This started suddenly 2 days back. My phone is the original M7 (2013 single sim).
Whenever i turn on mobile data, the battery drains completely in a mere 30mins on stand by and the phone overheats like crazy!!
Works perfectly fine on wifi.
Please help ?
Sv747 said:
This started suddenly 2 days back. My phone is the original M7 (2013 single sim).
Whenever i turn on mobile data, the battery drains completely in a mere 30mins on stand by and the phone overheats like crazy!!
Works perfectly fine on wifi.
Please help ?
Click to expand...
Click to collapse
If you are using a custom rom then revert your phone back to stock and test again.
If your phone is stock then do a factory reset and test again
If the problem persist then its most likely an hardware defect, either a worn out battery or something wrong with your radio chip.

[Q]Sudden signal loss

Hi folks,
so recently I noticed that my p880 randomly loses signal wich only gets solved by restarting the phone.
Also it starts draining battery extremly fast. Like 2% in a minute.
I tried using different roms but in the end nothing changes in this regard.
What can I do? Did you guys encountered a similar problem?
Any advise is much aprechiated.
Thanks
Really? If you'd have followed or at least read a bit few the threads of the different
roms you tried than you'd probably noticed that this is a common and known
problem of our device. Neither is there a fix for it, nor is the cause of this problem
known. The signal just drops and the phone constantly tries to reaquire it (causing the battery drain)
but it seems that network recognition fails.
So whether you live with it (like I do) or you buy another phone,
as I wouldn't expect a fix for that soon.

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