Need help with Internet issues - Galaxy Note5 Q&A, Help & Troubleshooting

Please help me. Ever since the new watermelon update...my phone will not stay connected to the Internet. Whether it be through any wifi or even my data plan...it always kicks me off. It never used to do that. It keeps saying.."can't connect right now" . What is going on? I need to stay connected for work and travel purposes. Is this happening to anyone else?

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[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.
nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never
I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum
Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.
Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

Serious Wifi issue on Kaiser...need fix ASAP!

I'm really astonished that this is happening...and I can't figure out why. My neighbors just got a wireless router hooked up, and i get about 1 bars worth of signal at my house. It is an unsecured connection and my Kaiser keeps connecting to it whenever I turn on Wifi. It will no longer connect to my wifi network no matter what I do. I click on my network in wifi settings and hit 'connect' and then it connects to my neighbors again...I delete it, start over...and no matter what I do it always connects to it. It's obviously some sort of glitch...any ideas on how to fix without a hard reset which is what I'm about to do because it is so frustrating. Everything I use is wireless, and nothing else was affected...just my Kaiser. Anyone had this happen to them before?
JVogler said:
I'm really astonished that this is happening...and I can't figure out why. My neighbors just got a wireless router hooked up, and i get about 1 bars worth of signal at my house. It is an unsecured connection and my Kaiser keeps connecting to it whenever I turn on Wifi. It will no longer connect to my wifi network no matter what I do. I click on my network in wifi settings and hit 'connect' and then it connects to my neighbors again...I delete it, start over...and no matter what I do it always connects to it. It's obviously some sort of glitch...any ideas on how to fix without a hard reset which is what I'm about to do because it is so frustrating. Everything I use is wireless, and nothing else was affected...just my Kaiser. Anyone had this happen to them before?
Click to expand...
Click to collapse
get your own internet connection and stop stealing signal from your neighbors!.
On another note, try to set your connection instead of best battery try best performance settings>wifi>advanced>power(sorry dude, if these are not the correct names, but I'm on my touch 2 phone with WM 6.5 spanish rom ..)
I'm on stock AT&T Tilt Rom WM6.1 I've tried all settings available through the Windows UI. So it must be somewhere in the registry that I need to change. I can delete all networks and scan for new ones...two come up...mine, and the new (neighbors)...I've been connecting to mine automatically for years now....and even if I click connect on my network...after its all said and done with the logging in...it connects to the wrong one still...grrrrr

Wifi Connects but I still cannot do anything when away from the phone..why?

Hello!
I finally did the upgrade to the Urbane rom to get Wifi working but I dont understand what is going on.
I followed the steps on the OP exactly as described.
I see that under Wifi, it can connect to Wifi network at work that my phone is also connected to.
Still if I walk far from my phone, it loses connection and the Wifi is not allowing me to keep that connection as I expected.
Am I missing something here?
Have you turned on cloud sync in the Androidwear settings.

WiFi connection problems after update

Hay guys,
I am really at a loss, so I hope you can help me here.
WiFi on my phone works totally fine until I install the EMUI Update 10.0.0.185 (and later).
From that point on, I can't use my WiFi at all. The Phone is still showing me a list of all the available Networks, but If I want to connect to one of these, the phone's WiFi turns off by itself. Just du turn itself on again a few seconds later... and turning off again eventually.
This happens to all of the WiFi networks, I've tried. Also I can't setup a WiFi hotspot anymore or use wireless display feature.
If I reset my phone to the EMUI-Version it came with, everything works flawless.
Any idea, what could cause the problem?

Anyone know why my phone couldn't connect to the Internet?

Right before going to sleep, my phone all of sudden didn't want to connect to wifi or mobile data. All my other devices had no problem. Restarting didn't help. Only this morning did it work again, but I'm trying to figure out whether this is a normal thing to happen or a sign of future failure.
Alright, I figured it out, it was the Adguard DNS server in Prague going down that caused it.

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