Device help draining battery - X 2014 Q&A, Help & Troubleshooting

So I checked out the update for the Help app which had the tests for all these device functions, one of which was GPS. And since then it has been consuming battery life. The day after I tested it consumed over 50% of battery. I have cleared data, disabled and uninstalled updates to it and yet it still consumes some battery. Any idea why? And how to fix?

Would like to add some pictures showing standby use:

Went ahead and factory reset it, results are much better.

Use gsam battery monitor or betterbatterystasts.

lol, wrong thread )

s5610 said:
All LCDs (OLED in fact) on the second market are Chinese refurbishment (US sellers got this too). They put replica glass lense and frame to original OLED, and sell you at Ebay, Aliexpress, etc.
Not bad, if it's glued correctly, but better to buy entire phone, I think
Click to expand...
Click to collapse
Huh?

PS Debloat! ) Block everything you don't make use of.

Related

I think need a new Battery

Hi I was recently given a neuesd Galaxy Tab P1000 for my Birthday, and I wondering what the average battery time on this thing is on say the current 2.3.6 Gingerbread Stock ROM. I guess I can pick it up and put it down for around ~6h. That's checking Facebook, the odd Website and eMails. Watching a ~2h Movie off navi-x (XBMC Plugin) drained the Battery by 75% from full. Granted it was the unoptimized Frodo release. That could've had something to with it. I'm not sure whats exactly reasonable though.
But, what I'd like to know is Do Samsung (Or indeed anyone else for that matter!), even still make Batteries for this Device? I have also since acquired a replacement Battery off of Fleabay, but that was also manufactured back in 2010. So I don't even know if its worth bothering with. If this thing has lost something like nearly 40% of its capacity over that time.
So would anyone here have a clue as to where I could get as fresh a Battery for the P1000 Galaxy Tab as I can. the newer the better?
Ichijoe said:
Hi I was recently given a neuesd Galaxy Tab P1000 for my Birthday, and I wondering what the average battery time on this thing is on say the current 2.3.6 Gingerbread Stock ROM. I guess I can pick it up and put it down for around ~6h. That's checking Facebook, the odd Website and eMails. Watching a ~2h Movie off navi-x (XBMC Plugin) drained the Battery by 75% from full. Granted it was the unoptimized Frodo release. That could've had something to with it. I'm not sure whats exactly reasonable though.
But, what I'd like to know is Do Samsung (Or indeed anyone else for that matter!), even still make Batteries for this Device? I have also since acquired a replacement Battery off of Fleabay, but that was also manufactured back in 2010. So I don't even know if its worth bothering with. If this thing has lost something like nearly 40% of its capacity over that time.
So would anyone here have a clue as to where I could get as fresh a Battery for the P1000 Galaxy Tab as I can. the newer the better?
Click to expand...
Click to collapse
To be honest, with WiFi and 3G usage, not much device can stay long. It's ok for the tab with 6h on WiFi, I mean your battery is completely fine.
Still want to change? If you are in UK then this might help: ebay.co.uk/itm/251063439407?
klbterminator said:
To be honest, with WiFi and 3G usage, not much device can stay long. It's ok for the tab with 6h on WiFi, I mean your battery is completely fine.
Still want to change? If you are in UK then this might help: ebay.co.uk/itm/251063439407?
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Click to collapse
The only problem I see with that is that, that is very likely an original Samsung Battery (Nothing wrong with that BTW!), probably made in ca ~2010. Which is a problem when unused / improperly stored Li-ION Batteries reportedly loose up to 20% of there overall charging capacity per annum. 2013 - 2010 = 3 Years = -60% now...
I know your "millage may vary" But, I'm looking for a Battery that was recently made 2012 or latter. I could be wrong but, I'd guess those Batteries from 2010 just won't cut it anymore.
Ichijoe said:
The only problem I see with that is that, that is very likely an original Samsung Battery (Nothing wrong with that BTW!), probably made in ca ~2010. Which is a problem when unused / improperly stored Li-ION Batteries reportedly loose up to 20% of there overall charging capacity per annum. 2013 - 2010 = 3 Years = -60% now...
I know your "millage may vary" But, I'm looking for a Battery that was recently made 2012 or latter. I could be wrong but, I'd guess those Batteries from 2010 just won't cut it anymore.
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Click to collapse
For 40% charged new battery (which is normally done by manufactures) then the decay rate is 4-6% then shouldnt be a problem. Furthermore, you can ask the sellers about the year. The link I've posted is where I ordered mine about a month ago and feel no problem with it . Dont be so obsess about the decay rate.

Battery drain on replacement Note 7

So, my first Note 7 was great. I had none of the reported lag or battery life/battery drain problems. I replaced it last Friday. The replacement phone is set up identically, but my battery life is much worse. I have yet to hit 4 hours SOT, with my max being around 3. On the old one I always got at least 4. In battery usage, Android System is at the top of the list, and CPU total is 6.5hr out of the 12 it's been off the charger. Nothing has changed so I have no idea why this would be. Is there a fix for this? Has anyone else had this issue with their replacement?
GoogleAndroid said:
So, my first Note 7 was great. I had none of the reported lag or battery life/battery drain problems. I replaced it last Friday. The replacement phone is set up identically, but my battery life is much worse. I have yet to hit 4 hours SOT, with my max being around 3. On the old one I always got at least 4. In battery usage, Android System is at the top of the list, and CPU total is 6.5hr out of the 12 it's been off the charger. Nothing has changed so I have no idea why this would be. Is there a fix for this? Has anyone else had this issue with their replacement?
Click to expand...
Click to collapse
Unfortunately, it's a wide spread issue. Many people are reporting battery issues, such as drain and slower charging. All signs are pointing to these new batteries being jank. Either that, or built in software changes in the firmware to intentionally neuter battery performance for safety measures.
I am having the same issue bad battery drain.
Sent from my SM-N930T using Tapatalk
I had horrible battery with my first one and more of the same with this new one. I get through my 8hr day at work with 20-15% left and just a Lil over 1hr screen time. Always android system and android os keeping the cpu going.
I disabled just about all Samsung bloat except Knox and ant services. Gonna see how it goes tomorrow.
MvP77 said:
I had horrible battery with my first one and more of the same with this new one. I get through my 8hr day at work with 20-15% left and just a Lil over 1hr screen time. Always android system and android os keeping the cpu going.
I disabled just about all Samsung bloat except Knox and ant services. Gonna see how it goes tomorrow.
Click to expand...
Click to collapse
Let me know how it goes. With my original phone I was getting the best battery life I've ever gotten from a phone (the Nexus 6 previously held that title). Very disappointed that the replacement doesn't last like the original.
same for me... any reason known ?
My fast charging seems to not be working, at least I don't think so. Worked perfect on my v1 note 7. Now, no lie it's charges quicker with fast charging turned off. Found that strange. And my battery life is horrible cause I'm always on my phone so nothing weird there lol
Not sure if this will be relevant for anyone else:
I found in another thread (that I cannot find for the life of me now...) some talk about an issue with Oculus Home eating up a lot of resource while attempting to install itself, failing and continuously retrying. I thought my phone was broken. I went from full to 20% in 5 hours extremely warm the entire time, typing in any app was painful. It prevented the gear fit 2 plugin from updating causing all sorts of weirdness with S health and my gear fit 2. So much so that I called Samsung tech support for the first time (great btw).
I got rid of everything Oculus related on my phone and now it feels brand new.
That app was like cancer it seems
Futant said:
Not sure if this will be relevant for anyone else:
I found in another thread (that I cannot find for the life of me now...) some talk about an issue with Oculus Home eating up a lot of resource while attempting to install itself, failing and continuously retrying. I thought my phone was broken. I went from full to 20% in 5 hours extremely warm the entire time, typing in any app was painful. It prevented the gear fit 2 plugin from updating causing all sorts of weirdness with S health and my gear fit 2. So much so that I called Samsung tech support for the first time (great btw).
I got rid of everything Oculus related on my phone and now it feels brand new.
That app was like cancer it seems
Click to expand...
Click to collapse
Yea the last oculus update destroyed the app. I hope they get it fixed soon.
http://phandroid.com/2016/09/30/samsung-galaxy-s7-edge-battery-drain-oculus/
GoogleAndroid said:
Let me know how it goes. With my original phone I was getting the best battery life I've ever gotten from a phone (the Nexus 6 previously held that title). Very disappointed that the replacement doesn't last like the original.
Click to expand...
Click to collapse
Slightly better today so far but still horrible. Snapchat is killing the battery. I sent 2 snaps and looked at a couple stories.
I miss my ver. 1 battery life
Sent from my SM-N930T using Tapatalk
I swear I have a galaxy s6. This battery life is straight atrocious.

A word on parts

As most of you may have noticed, with the OP3 going out of production and the arrival of the 3T, one thing has remained strikingly similar. And that sometimes could lead to upgrades on users' current phones that are the OnePlus 3.
Just like HTC with the One X and the One X+, the bigger battery from the X+ yielded much greater performance in the battery department and surprisingly in the heat department too. The battery from the OP3T (disassembly and analysis is awaited) could potentially be used in our phone for greater (than usual) battery performance.
The structure of the housing looks to be the same, and the way the OP3 is built, the housings are merely just shells to wrap around the internals, nothing major (like the iPhone) so the Gun Metal casing could potentially be transferred over to the OP3.
This is all just based on speculation however. Time will tell when eventually iFixit or someone else performs a teardown.
My thoughts
Wouldn't say no to a bigger battery but time will tell
Same thought here as well,
I've been doing iphone parts repair n replacement for years,,
And what ive been doing quite often recently was placing an iphone 6+ battery to iphone 6s+,
The benefit is, the older model has slightly bigger battery, thus giving better battery life,
Hopefully OP using same connector for both OP3 & OP3T and hopefully the voltage spec didn't altered much. So that the tinkering one can see what can be achieved
Also wouldn't say no to a bigger battery but it's a moot point at this time since OP won't be selling it independently. Was just talking to Jeff on live chat and he said that they have no plans on selling any phone parts. Also, it's incompatible.
PlayPetepp said:
Also wouldn't say no to a bigger battery but it's a moot point at this time since OP won't be selling it independently. Was just talking to Jeff on live chat and he said that they have no plans on selling any phone parts. Also, it's incompatible.
Click to expand...
Click to collapse
That's a real bummer. However I'm sure part resellers (like some of them do) will be buying phones to take them apart and then resell parts.
Someone in the Reddit AMA recently noted that the battery does fit - OnePlus agreed more or less that it's merely just a more dense cell. Which is great news!
Where did you get that info? If it's compatible that would be huge. Only thing from that phone I would like is that battery! :fingers-crossed:
PlayPetepp said:
Where did you get that info? If it's compatible that would be huge. Only thing from that phone I would like is that battery! :fingers-crossed:
Click to expand...
Click to collapse
A user on Reddit stated that the battery does indeed fit and OnePlus (Carl or Pete) said that the battery is the same with more dense cells to increase capacity while maintaining the size
humzaahmed155 said:
A user on Reddit stated that the battery does indeed fit and OnePlus (Carl or Pete) said that the battery is the same with more dense cells to increase capacity while maintaining the size
Click to expand...
Click to collapse
In this case size doesn't matter. It's still incompatible with OP3. Aaron mentioned it. Screenshot attached.
PlayPetepp said:
In this case size doesn't matter. It's still incompatible with OP3. Aaron mentioned it. Screenshot attached.
Click to expand...
Click to collapse
I wouldn't blindly trust that statement. The battery most likely works if it fits. Of course it's also possible that the battery management system (BMS) would notice that the battery doesn't match preprogrammed values and that would render the battery incompatible but I doubt that. I would guess though that the the extra capacity would be wasted. I don't know where the BMS is implemented but it would need to be changed as well to get the new battery fully charged to its higher voltage. The old BMS would stop charging sooner and the capacity would be the same as in OP3.
Guess we'll have to wait for the teardown to be sure or maybe some brave soul to try it out for us.
Also a quote from reddit
I think it will work just fine because the phone charges until a certain voltage is reached. So the nominal Wh of the OP3T battery in OP3 will be 12.92Wh instead of 13.09Wh (that the battery of OP3T is capable of). Now, the OP3 has 11.4Wh so it will be an improvement.
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PlayPetepp said:
Also a quote from reddit
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I DMed Zach from JRE and we discussed other scenarios. I did tell him that the battery charges until the battery controller chip knows the battery reaches maximum charge. Looks like the battery definitely works! This is great news. And it shouldn't void warranty either, I took a look inside and there's only one warranty sticker which doesn't get pierced after changing the battery. I guess you could keep the old one safe incase anything happens.
Now to wait for batteries to surface
That's great news indeed. I'm now only concerned about the lowest safe voltage that the new battery can reach. If it's the same as the old one then there's nothing wrong with just swapping it but otherwise it could discharge to the point of not being able to be charged again. That's without software tweaks ofcourse. Could you also ask this question too? That would probably alleviate any potential dangers of it being swapped before anyone builds software to support it.

Bad performance and other good/bad things (P10 Plus)

I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
These are really just my opinions, and you are free to disagree. Even I might change my mind if there are really good reasons to!
I might as well add that paid about $860 (in Norway) for my P10 Plus while Galaxy S8+ costs "slightly more" (about $1,000). I just feel like I got so little in return for the price I paid.
I have to decide by tomorrow anyway whether to keep this device or return it, and I am currently leaning towards returning it.
Thanks for any tips, advices, opinions, etc.
Good things:
Responsive fingerprint reader on the front side, unlocks screen pretty much instantly.
Has a nice shape (like an iPhone 7). No annoying sharp edges except at the bottom holes for connectors, where I support the device with my pinky finger.
Lots of camera settings.
My device luckily has UFS 2.1.
Pretty good WiFi speed (measured more than 200 Mbps during internet speed test).
The DAC's quality is okay (not very good). A little bit of noise when using my sensitive in-ear headphones, but it's very bearable. This is only a "good" point because it's an upgrade from my old phone.
Bad things:
I already found some sluggish menus on day one.
Somewhat bad performance when taking photos and shooting videos, even playing back videos I captured is somewhat choppy.
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
The swiping on the fingerprint reader is a bit of a hit and miss because it might register a tap which means "back" (or exit).
Photos taken and saved as JPEG look bad. RAW images look quite a bit better but it takes seconds to save each image.
My GFXBench result is pretty bad compared to other devices.
Nitpicking:
The edge of the screen protector is so annoying I want to take it off. Note: If you do it, you might want to apply oleophobic coating.
I wish the fingerprint sensor indentation was a bit less deep, because it makes the swiping motion feel less comfortable. The screen protector is probably most of the reason though.
I was never able to transfer app data (only apps themselves) from my old device using any method suggested by Huawei. The thing that did work was a backup/restore using adb.
USB 2 is pretty slow after getting used to USB 3.
The device sometimes thinks that I am using a knuckle gesture when I am using the tip of my finger.
sometimes very laggy also. And some apps not compatible with the camera.
Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..
nougn said:
Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..
Click to expand...
Click to collapse
Camera send not so good to me, maybe I don't know how to use it
nougn said:
I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
Bad things:
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
Click to expand...
Click to collapse
Pretty much this phone is unusable due these 2 things, battery life is poor as AF, and from my perspective, Huawei messed up EMUI 5.1 really hard.
Probably an update would fix it, but we don't have ETA yet.
I will return back the P10 Plus because I think is not worth it, and I will buy a Mate 9 Pro that is virtually the same device, but battery life is so much better.
@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device
Craphead said:
@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device
Click to expand...
Click to collapse
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.
Galaxo60 said:
when my previous phone was around 18°C on stand by and 25°C in normal usage.
Click to expand...
Click to collapse
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it
Craphead said:
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it
Click to expand...
Click to collapse
Well, I'm talking about my room, which has air conditioning, and I just bought the P10 Plus and today I returned it back.
Problem solved, I got my money back, and I'm trying to see which phone to get, but pretty much I don' t like what I see in the market now.
Galaxo60 said:
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.
Click to expand...
Click to collapse
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk
Bromsoket said:
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk
Click to expand...
Click to collapse
Today I returned my P10 Plus, for me there's no excuse to pay so much for a phone that has basic problems.
I will see if I get a Mate 9 Pro or any other phone, but I'm kind of picky when getting a new device.
Craphead said:
...
Click to expand...
Click to collapse
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.
nougn said:
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.
Click to expand...
Click to collapse
You should post your experiences in the battery thread, so it could have more visibility and people can start to acknowledge this, would be really nice from you to do it.
:good:
Different screens
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...
ludensen said:
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...
Click to expand...
Click to collapse
I'm sorry, but there is no way that the screen technology is the decisive factor between 3 and 6 hours SOT.
ludensen said:
adds to the difference
Click to expand...
Click to collapse
Galaxo60 said:
decisive factor
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Click to collapse
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!
ludensen said:
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!
Click to expand...
Click to collapse
I understand your point, but still having AMOLED display means nothing in 2017. You can see the HTC U11 with LCD and has pretty goddamn battery life. You can have the normal Mate 9 with IPS and also has a really nice battery life. Right now screen technologies are really mature and it doesn't influence much (or at all) what kind is on a phone.
@Galaxo60
Point taken
Came from S8, I used it for a couple of months and now Im using P10 Plus.
Im more than happy now with P10+.
I have had my P10 Plus for about 2 months now and I can tell you I get around 5 hours of SOT with 1-2 of gaming. The battery stays at 100% for about 15 minutes regardless what I do and then begins to drop. Somehow form 70% downwards it starts to really slow its discharge rate. You might worry about this but the honest truth is that I can make it at the end of each day (around midnight) with around 15-20% battery left. For me this is more than enough as I recharge my phone every night.
I would suggest you stop worrying about your phone dying on you and just start using it. Also use Phone Manager once a day and you'll be good to go.
Hope it helps.

Question Panel Gap between Screen and Frame on a brand new S21 Ultra

Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks
I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.
adamlee2012 said:
Mine has gaps the same on the top on both corners. I think it's normal, it's to protect from impact, more likely to crack the glass if frame and glass are touching.
Click to expand...
Click to collapse
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
enigmaamit said:
I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.
Click to expand...
Click to collapse
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?
salvator101 said:
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?
Click to expand...
Click to collapse
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.
enigmaamit said:
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.
Click to expand...
Click to collapse
Well I purchased it off Amazon and I can return it for a refund, however the problem is due to the semi conductor chip shortage, there are no phones in stock, I had to wait for 2 months to get this device, now if I return it I don't know when the next one will come.
Also I am concerned that what if the replacement phone has wider gaps, I mean if this is normal and every device has it then it makes no sense to return it, am I right?
On a side note I found this statement from samsung
salvator101 said:
Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks
Click to expand...
Click to collapse
Welcome to 4 years ago.
There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on
babyboy3265 said:
There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on
Click to expand...
Click to collapse
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though
I don't have this gap on my S21U Silver.
Everything is like molded and glued together
salvator101 said:
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though
Click to expand...
Click to collapse
Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?
Nat.smith26 said:
I don't have this gap on my S21U Silver.
Everything is like molded and glued together
Click to expand...
Click to collapse
Are you certain there is no gap at all on any of the sides?
babyboy3265 said:
Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?
Click to expand...
Click to collapse
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused
salvator101 said:
Are you certain there is no gap at all on any of the sides?
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused
Click to expand...
Click to collapse
If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.
babyboy3265 said:
If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.
Click to expand...
Click to collapse
Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?
salvator101 said:
Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?
Click to expand...
Click to collapse
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.
Lolz
babyboy3265 said:
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.
Click to expand...
Click to collapse
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you
salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.
enigmaamit said:
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you
Click to expand...
Click to collapse
babyboy3265 said:
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.
Click to expand...
Click to collapse
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?
salvator101 said:
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?
Click to expand...
Click to collapse
There are too many variables into the equation...
FB uses plenty of battery for one.
Two, maybe where you are, your phone isn't catching great signal. usually when that happens, it drains the battery as the device is constantly trying to get better signal.
Maybe since you are not rooted you have plenty of bloatware that is draining your battery.
Additionally, putting usused apps to sleep, adaptive battery being ON, and also maybe you are using white mode instead of dark mode. Dark mode saves plenty of battery on our amoled screens.
Also I am rooted. So no bloatware. Battery fully calibrated. No draining apps. I use FB trough my KIWI browser with dark mode on for all pages.
If you get a full day, you are good.

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