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Hey guys I am new to xda forums, I recently bought the xperia SP ( c5303 model ) and I have this strange problem.
When I go to network mode I only get these 3 options WCDMA only GSM only or WCDMA/GSM auto and no LTE or whatever option...
First I thought it was a provider's problem or something but I checked that my 4G connection is enabled from my provider for my connection..
So I went to a store that has all the devices for exhibition and checked another xperia SP and found out that on that one (which had no SIM or internet connection on) that If I go to the settings there I could find all 4 options ( WCDMA , GSM , WCDMA/GSM and LTE/...) . So propably its something wrong with my phone or I dont know..
I Contacted Sony support on my country they told me to factory reset the phone and if that dosnt solve it repair the software or whatever with PC companion ...
I did both and had no luck on finding a solution, so I thought to ask you guys ...Help if you guys have any clue on that
P.S Just read a related thread http://forum.xda-developers.com/showthread.php?t=2331317&page=2 and did this
To check:
Go to the dialer and enter;
*#*#4636#*#*
Click on Phone Information
Scroll down to Set preferred network type and check if LTE is an option
Found it but still cant select it so my question is .. Is something wrong with my device or it has to do with the provider etc ?
Thanks in advance!
did you try to flash stock firmware? or just repaired it using pc companion?
sarkissmae said:
did you try to flash stock firmware? or just repaired it using pc companion?
Click to expand...
Click to collapse
Nop ( and basicly I have no clue what's that flash stock .. I just repaied it using pc companion ) ..
I think it has to do with the provider or something judging from what I read to similar posts
Just If anyone could confirm it would be good
Try to read about flashing using flashtool.it will be a great help to you. Also maybe it can resolve your problem.
Sent from my C5303 using xda premium
So, my Xperia Z has "no signal" error when i put my micro SIM card into its slot. Interesting is that when i turn the phone on it asks for a PIN, when i put the correct PIN in and confirm it has no signal at all... in the menu also appear "O2 Sim" apk after few seconds and my phone can even import contacts from SIM :laugh: ... well i am out of ideas.
Things i have tried:
Reinstall Android 4.4 via PC Companion
Downgrade to 4.3 via Flashtool
Downgrade to 4.2.2 via Flashtool
Reboot many times
Took SIM in and out many times + tried SIM in my second phone (XS) it worked normally...
I also tried SIM from different provider - same problem
Changed GSM to WCDMA only, ... (all options)
Add AP point
Find provider Auto/Manually - no service found
Checked if my phone is showing it's IMEI - yes it is
Checked if my phone isn't locked - no its unlocked
My phone is now BT locked, running Android 4.4 (10.5.A.0.230) non-rooted, at first i was thinking its a HW problem but well could it be if it recognizes the SIM card?
Last thing i am thinking about is to change my SIM to USIM, but i am not sure if it will help...
*Edit* I forgot to say everything execpt Network service (calls, sms, data) is working fine. *Edit*
*Edit2* After searching all over the google it seems like i am not alone... i have the same issue like this user https://www.youtube.com/watch?v=WdJ0DREwdEM " *Edit2*
*Edit3* I am adding some screenshots *Edit3*
Screenshots :
http://screenshot.cz/MNYQR/
http://screenshot.cz/Z5ZER/
http://screenshot.cz/QBFUE/
http://screenshot.cz/V7SUL/
http://screenshot.cz/TO741/
http://screenshot.cz/CRH28/
http://screenshot.cz/SQ8QK/
Thanks for any help, answers, ideas, everything.
SĐF said:
So, my Xperia Z has "no signal" error when i put my micro SIM card into its slot. Interesting is that when i turn the phone on it asks for a PIN, when i put the correct PIN in and confirm it has no signal at all... in the menu also appear "O2 Sim" apk after few seconds and my phone can even import contacts from SIM :laugh: ... well i am out of ideas.
Things i have tried:
Reinstall Android 4.4 via PC Companion
Downgrade to 4.3 via Flashtool
Downgrade to 4.2.2 via Flashtool
Reboot many times
Took SIM in and out many times + tried SIM in my second phone (XS) it worked normally...
I also tried SIM from different provider - same problem
Changed GSM to WCDMA only, ... (all options)
Add AP point
Find provider Auto/Manually - no service found
Checked if my phone is showing it's IMEI - yes it is
Checked if my phone isn't locked - no its unlocked
My phone is now BT locked, running Android 4.4 (10.5.A.0.230) non-rooted, at first i was thinking its a HW problem but well could it be if it recognizes the SIM card?
Last thing i am thinking about is to change my SIM to USIM, but i am not sure if it will help...
*Edit* I forgot to say everything execpt Network service (calls, sms, data) is working fine. *Edit*
*Edit2* After searching all over the google it seems like i am not alone... i have the same issue like this user https://www.youtube.com/watch?v=WdJ0DREwdEM " *Edit2*
Thanks for any help, answers, ideas, everything.
Click to expand...
Click to collapse
Try the SIM on other phone, its maybe a problem from your carriar
Xperia™ Z (C6602) with Tapatalk
androidfreak70 said:
Try the SIM on other phone, its maybe a problem from your carriar
Xperia™ Z (C6602) with Tapatalk
Click to expand...
Click to collapse
Thanks for a reply i tried it many times in two different phones... its working with no issue but in my Z nope, it doesn't.
SĐF said:
Thanks for a reply But i tried it many times in two different phone... its working with no issue :/
Click to expand...
Click to collapse
Umm.. You tried another SIM on your phone?
Xperia™ Z (C6602) with Tapatalk
androidfreak70 said:
Umm.. You tried another SIM on your phone?
Xperia™ Z (C6602) with Tapatalk
Click to expand...
Click to collapse
Yes i tried two different SIM cards one from O2 second one from T-Mobile -> same issue, but both are "recognized" i can even open "simcard"apk with info about SIM card but i still have no signal.
I have exactly same Issue as user here https://www.youtube.com/watch?v=dPkdwT6cp_w ... i am really out of ideas
SĐF said:
Yes i tried two different SIM cards one from O2 second one from T-Mobile -> same issue, but both are "recognized" i can even open "simcard"apk with info about SIM card but i still have no signal.
Click to expand...
Click to collapse
Strange..
Try to go to settings >> more... >> mobile networks >> service providers and then select your carrier name and see if works or not
Xperia™ Z (C6602) with Tapatalk
androidfreak70 said:
Strange..
Try to go to settings >> more... >> mobile networks >> service providers and then select your carrier name and see if works or not
Xperia™ Z (C6602) with Tapatalk
Click to expand...
Click to collapse
Not working, check the video i posted before, phone can't find any service provider and i am not able to switch to manual... its reallly strange, i am trying to find some fix or something for about 4 hours + searching google, xda, youtube, ... and what i found? A lot of people with the same issue but no fix ...
After another X hours of looking for issue i found the reason - Antenna Board is probably faulty, i have found the same issue at some iPhone forum when the user had no signal (same as me) and fixed it by changing this little board located at the bottom of phone. But anyway if you know it won't help let me know I will post a reply when new AB will arrive and if change helped.
SĐF said:
After another X hours of looking for issue i found the reason - Antenna Board is probably faulty, i have found the same issue at some iPhone forum when the user had no signal (same as me) and fixed it by changing this little board located at the bottom of phone. But anyway if you know it won't help let me know I will post a reply when new AB will arrive and if change helped.
Click to expand...
Click to collapse
try flashing baseband
i have some problem but at me canot conect to 2G network only in 3G i can stay and i dont have so power signal at 3G at my zone anyone know what to do?
lionboy12 said:
i have some problem but at me canot conect to 2G network only in 3G i can stay and i dont have so power signal at 3G at my zone anyone know what to do?
Click to expand...
Click to collapse
in network mode enable WCDMA(preferred)/GSM
that i have but is not so powerfull signal on 3g and when try to conect in GSM give me that error could't conect to network try to put sim in phone or ......"
androidtweaker1 said:
try flashing baseband
Click to expand...
Click to collapse
Thanks for reply when i flashed .ftfJB 4.3(C6603_10.3.1.A.2.67_CE) and then flashed .ftf kitkat 4.4 (10.5.A.0.230) i think baseband was included or wasn't?
SĐF said:
Thanks for reply when i flashed .ftfJB 4.3(C6603_10.3.1.A.2.67_CE) and then flashed .ftf kitkat 4.4 (10.5.A.0.230) i think baseband was included or wasn't?
Click to expand...
Click to collapse
Did you buy an unlocked phone or is it carrier locked phone?
---------- Post added at 12:54 AM ---------- Previous post was at 12:54 AM ----------
lionboy12 said:
that i have but is not so powerfull signal on 3g and when try to conect in GSM give me that error could't conect to network try to put sim in phone or ......"
Click to expand...
Click to collapse
Try flashing another build of firmware
androidtweaker1 said:
Did you buy an unlocked phone or is it carrier locked phone?
---------- Post added at 12:54 AM ---------- Previous post was at 12:54 AM ----------
Try flashing another build of firmware
Click to expand...
Click to collapse
Unlocked, check screenshots in 1st post - > http://screenshot.cz/SQ8QK/
Could the Baseband be damaged or something? It shows some Baseband version in "About Phone" (not Unknown) ... but i dont know, i hope it isn't.
SĐF said:
Could the Baseband be damaged or something? It shows some Baseband version in "About Phone" (not Unknown) ... but i dont know, i hope it isn't.
Click to expand...
Click to collapse
I don't think there is any issue with the base band
you flashed different builds also
Can be a hardware issue, suggest you to go to a service center
androidtweaker1 said:
I don't think there is any issue with the base band
you flashed different builds also
Can be a hardware issue, suggest you to go to a service center
Click to expand...
Click to collapse
Well i can't go to service center because i lost my warranty... any other solution how to fix it? btw where has Xperia Z located Antenna for GSM ? If it is HW issue like damaged Antenna i can fix it with buying new one but i really need someone to tell me which part of the phone can make this issue to buy the correct new part not whole new phone ...
SĐF said:
Well i can't go to service center because i lost my warranty... any other solution how to fix it? btw where has Xperia Z located Antenna for GSM ? If it is HW issue like damaged Antenna i can fix it with buying new one but i really need someone to tell me which part of the phone can make this issue to buy the correct new part not whole new phone ...
Click to expand...
Click to collapse
Does not mean that the antenna is broken, can be a loose contact also
You are getting the pin prompt because the sim reader is working properly
it is unable to register to network because of antenna issue, better you show it at a mobile shop than doing self diagnosis
Hello everyone! I'd like to know if any of you know why my Sony Xperia Z C6603 does not detect or does not want to connect to 4G LTE or networks above 2G-EDGE technology. It detects my home network as 2G but the rest it detects them as 4G or 3G, but because of my SIM card I can't switch to any of them of course :/ I've already flashed my phone with no positive outcome... The problem still persists. What can I possibly do?
Thank you all so much in advance for your help! Let me know if anything from my phone (like IMEI or other stuff) is needed to help fix this issue ^^
luihime said:
Hello everyone! I'd like to know if any of you know why my Sony Xperia Z C6603 does not detect or does not want to connect to 4G LTE or networks above 2G-EDGE technology. It detects my home network as 2G but the rest it detects them as 4G or 3G, but because of my SIM card I can't switch to any of them of course :/ I've already flashed my phone with no positive outcome... The problem still persists. What can I possibly do?
Thank you all so much in advance for your help! Let me know if anything from my phone (like IMEI or other stuff) is needed to help fix this issue ^^
Click to expand...
Click to collapse
Have you tried different operator sim?
androidtweaker1 said:
Have you tried different operator sim?
Click to expand...
Click to collapse
Well I did try another SIM, but from my same carrier. I tested that Sunday when I took my phone to my carrier's offices to check if the problem was theirs. They put my SIM card in another phone and it worked on the other phone, while they put a test SIM card on my phone and it didn't work :/
I'll be attempting a bootloader unlock and a complete flash using Sony's EMMA with my phone and see if that solves the issue... I'd greatly appreciate any help I can get, I really don't know what else I can do.
luihime said:
I'll be attempting a bootloader unlock and a complete flash using Sony's EMMA with my phone and see if that solves the issue... I'd greatly appreciate any help I can get, I really don't know what else I can do.
Click to expand...
Click to collapse
Bootloader unlock is not necessary to flash stock firmware.
Just download firmware ftf file and flash it using flashtool
luihime said:
I'll be attempting a bootloader unlock and a complete flash using Sony's EMMA with my phone and see if that solves the issue... I'd greatly appreciate any help I can get, I really don't know what else I can do.
Click to expand...
Click to collapse
And you have correct network mode enabled in mobile networks settings? Do you have a correct version of phone for your operater network?
zviki said:
And you have correct network mode enabled in mobile networks settings? Do you have a correct version of phone for your operater network?
Click to expand...
Click to collapse
Network mode is LTE yes, and even so, my phone should be able to connect to at least HSPA but it doesn't go through that even :/
luihime said:
Network mode is LTE yes, and even so, my phone should be able to connect to at least HSPA but it doesn't go through that even :/
Click to expand...
Click to collapse
Ok... Just flashed with EMMA. Nothing, it's still the same. I did try another SIM card that didn't have LTE capability from another carrier and it did connect through HSPA+ and 3G, but with my SIM card it detects my home network as 2G, it should be letting me connect through HSPA like with my last Sony Ericsson phone, but nothing :/
Hi all
my phone is xperia zr (C5502) unlocked bootloader , currently using stock 5.0.2 rom .
Problem is when i choice WCDMA only i lose signal (emergency call only) i try search manually and i fined 3g network but i cant registering to 3g network. i tried many stock rom but problem not solve , i think the problem started when i flashed C5503 rom on my phone.
any one has idea how can i fixed it? please help me , thancks.
sorry for my bad english
poweroff & remove -replace the card battery giving a few minutes between the replacement
Sent from my VGN-NS10J_S using Tapatalk
Xperia zr said:
Hi all
my phone is xperia zr (C5502) unlocked bootloader , currently using stock 5.0.2 rom .
Problem is when i choice WCDMA only i lose signal (emergency call only) i try search manually and i fined 3g network but i cant registering to 3g network. i tried many stock rom but problem not solve , i think the problem started when i flashed C5503 rom on my phone.
any one has idea how can i fixed it? please help me , thancks.
sorry for my bad english
Click to expand...
Click to collapse
were you able to connect to 3g/wcdma network before? on 4.4.4 kitkat version?
sourabhp said:
were you able to connect to 3g/wcdma network before? on 4.4.4 kitkat version?
Click to expand...
Click to collapse
I don't know exactly , i Remember one time on 4.3 and probably on cyanogen 11.
ecksdeeay said:
poweroff & remove -replace the card battery giving a few minutes between the replacement
Sent from my VGN-NS10J_S using Tapatalk
Click to expand...
Click to collapse
I removed Sim card for five min but steal cant register
Try another sim card or set the provider manually, you'll have to search for the settings....
Sent from my SGP321 using Tapatalk
ecksdeeay said:
Try another sim card or set the provider manually, you'll have to search for the settings....
Sent from my SGP321 using Tapatalk
Click to expand...
Click to collapse
Tried several sim card, as I told before when provide manually, find the 3g but can't register!
Check your cell phone is not registered stolen
Sent from my SGP321 using Tapatalk
ecksdeeay said:
Check your cell phone is not registered stolen
Sent from my SGP321 using Tapatalk
Click to expand...
Click to collapse
I only can't registere on 3g network, using 2g network without problem!
Then check the mast your getting the signal from (no idea where you are? ) but here I use this to check & complain about signal reception / also provides info about maintenance work on masts http://www.sitefinder.ofcom.org.uk/search
ecksdeeay said:
Then check the mast your getting the signal from (no idea where you are? ) but here I use this to check & complain about signal reception / also provides info about maintenance work on masts http://www.sitefinder.ofcom.org.uk/search
Click to expand...
Click to collapse
I'm from Iran dear, my provider is Irancell, I pot my sim to my brothers phone, no problem to register on 3g network.
Relock the phone bootloader !!! Why need it unlocked?
Sent from my SGP321 using Tapatalk
ecksdeeay said:
Relock the phone bootloader !!! Why need it unlocked?
Sent from my SGP321 using Tapatalk
Click to expand...
Click to collapse
You mean the reason is unlocking bootloader? But I didn't see another report for registering to network on unlocked bootloader!
Xperia zr said:
You mean the reason is unlocking bootloader? But I didn't see another report for registering to network on unlocked bootloader!
Click to expand...
Click to collapse
Makes no sense? Not saying it is the reason, it just may kick something into working again?
Sent from my VGN-NS10J_S using Tapatalk
ecksdeeay said:
Makes no sense? Not saying it is the reason, it just may kick something into working again?
Sent from my VGN-NS10J_S using Tapatalk
Click to expand...
Click to collapse
I like try custom rom , custom kernel, that's because I perffer unlocked bootloader.
If I don't find the way to fix this issue, I'll Relock, anyway thanks alot dear.
there seems some problem with radio.
dial *#*#73378426#*#*
Go to service tests > Antenna RX diversity > network mode WCDMA > set Both RX antennas
if that does not work then try relocking bootloader if you have the DRM Keys and TA partition backup
sourabhp said:
there seems some problem with radio.
dial *#*#73378426#*#*
Go to service tests > Antenna RX diversity > network mode WCDMA > set Both RX antennas
if that does not work then try relocking bootloader if you have the DRM Keys and TA partition backup
Click to expand...
Click to collapse
I tested, result: error failed to set RX Diversity settings, please check the current network mode.
I changed network to only GSM, only WCDMA,WCDMA (Perfere), GSM,but results was same!
Xperia zr said:
I tested, result: error failed to set RX Diversity settings, please check the current network mode.
I changed network to only GSM, only WCDMA,WCDMA (Perfere), GSM,but results was same!
Click to expand...
Click to collapse
Looks like its got to be hardware issue. I suggest take backup of everything, relock bootloader if it is unlocked and visit service center
sourabhp said:
there seems some problem with radio.
dial *#*#73378426#*#*
Go to service tests > Antenna RX diversity > network mode WCDMA > set Both RX antennas
if that does not work then try relocking bootloader if you have the DRM Keys and TA partition backup
Click to expand...
Click to collapse
I restore my TA partition, flash LP .454 go to service tests > Antenna RX diversity > network mode WCDMA and set Both RX - result : Set RX Diversity successfully!
Now i can register on WCDMA , H appear next to Antenna , but i cant make call or use internet !!!!
Please help me
Xperia zr said:
I restore my TA partition, flash LP .454 go to service tests > Antenna RX diversity > network mode WCDMA and set Both RX - result : Set RX Diversity successfully!
Now i can register on WCDMA , H appear next to Antenna , but i cant make call or use internet !!!!
Please help me
Click to expand...
Click to collapse
its really strange problem. go to service tests > security > see all 9 keys are there with Key OK Active written
And as u have restored TA partition and DRM keys, you can use Sony PC companion software to repair your phone
OR
use flashtool to flash the ftf file for your specific region
Hello Guys. I need you help. Since september my phone xz2 H8296 is not detecting any sim card or network. I tryed to repair it with xperia companion an I flashed it with flashtools and it didn't worked. The phone device policy has stop is the only message I get. I have not a recovery menu, I do not know what I can do to fix it. I am from Argentina and this phone is not known in my country. No one wants to see it. I am the only owner of the phone. Its is not denunciated.
vampi13 said:
Hello Guys. I need you help. Since september my phone xz2 H8296 is not detecting any sim card or network. I tryed to repair it with xperia companion an I flashed it with flashtools and it didn't worked. The phone device policy has stop is the only message I get. I have not a recovery menu, I do not know what I can do to fix it. I am from Argentina and this phone is not known in my country. No one wants to see it. I am the only owner of the phone. Its is not denunciated.
Click to expand...
Click to collapse
There is no Argentinia H8266 firmware?
MartinX3 said:
There is no Argentinia H8266 firmware?
Click to expand...
Click to collapse
No. There is no firmware for Latín américa o for Spanish People in general. But I thing something really Bad is happening, no matter wich firmware o use.
https://www.sonymobile.com/ar/products/phones/xperia-xz2/
Look into Xperifirm
If the problem persists after a clean installation and as fullwipe, let your phone get repaired.
How did you aquire this phone and was it a brand new or used one?
I think its blocked by a tool there admins of a company can select that people can install and also disable features on the phone.
Skickat från min H8266 via Tapatalk