No phone calls - OnePlus 3 Guides, News, & Discussion

Hi, i purchased my Op3 about a week ago, since then i updated the firmware to 3.2.6 still haven't rooted nor installed a custom recovery.
For some reason only about 1 out of 5 calls come in, the others just send to voicemail, i have good reception here (lte), i can make calls fine, im just having trouble receiving them....
Is that a known issue or what do you think?
Thanks!
Sent from my ONEPLUS A3000 using Tapatalk

Related

Airave frustration

Just wanted to throw this out there. So for the past couple weeks since I got my one from the first day I brought it home I had to call airave support cause I couldn't send text and they solved the issue fast. After a few days the issue was back and this time I was missing calls and reboot of the airave solved the problem for a couple more days.
Well the last three days has been hell, having to jus shut the airave off to send any text at all. Spent all night on phone with airave support last night and after many attempts of them resetting it. The rep finally told me that they now have a 2.5 model airave that prob work better with my phone other then the 2.0 one I'm using now and they are shipping the new one to me. Anyone using this new one?
Sent from my HTCONE using Tapatalk 2
Sent from my HTCONE using Tapatalk 2
I have 2.5 works fine
bigdaddy619 said:
I have 2.5 works fine
Click to expand...
Click to collapse
Ditto!
Glad to hear this
Sent from my HTCONE using Tapatalk 2
2.5 here as well..did take a call to airave support to get it to work with the ONE when i first got it, since then no issues.
So got the 2.5 and been having problems with it since as well. So here I am weeks later and still can't send a damn text from the house unless I shut it off. Tonight was on phone with 2nd lvl airave support and no answers as now the airiave has all solid green lights and my phone won't even connect to it.
mrwicked said:
So got the 2.5 and been having problems with it since as well. So here I am weeks later and still can't send a damn text from the house unless I shut it off. Tonight was on phone with 2nd lvl airave support and no answers as now the airiave has all solid green lights and my phone won't even connect to it.
Click to expand...
Click to collapse
How fast is your internet speed?
uscjunkie said:
How fast is your internet speed?
Click to expand...
Click to collapse
12 Mbps with att uverse.
Well I feel like a dumbass. Logged into my Sprint and went to checkout manage my airave and the settings for allow was set to restrict access with no phone numbers. Made my changes and it connected right away. So hopefully this is will resolve the issues I'm having.
I just got an airave a few weeks ago, initially I couldn't send text, then it would send double and triple text. After it settled it works amazing.
Sent from my HTCONE using xda premium

problem with talk volume when making calls

hello,
I have a weird problem since a couple of days making calls.
The person I call can barely hear me, often not at all no matter how loud I speak.
I thought the mic might be broken but when I do a speach recording it works just fine.
everything else also works.
anyone got an idea about that?
Sounds like a Rom issue, try a clean re-install
nandroid back up first
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
SmiLey497 said:
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
Click to expand...
Click to collapse
Common fault. I had mine since launch day then a few weeks ago people couldn't hear me unless i was on Speakerphone or with headset on.
Got sent a brand spanker from HTC because they couldn't fix it, three days later the new phone did the same thing...

Duplicate texts on T-Mobile?

Is anyone else experiencing this? Seems to be only when I'm on mobile and from T-Mobile users only.
Yeah, I am.. Its getting annoying now.. I thought it was because I side loaded the update but then today I flashed the whole system images and still.. I do want to try and call T-Mobile and restart the network for me. Maybe that will help..
Sent from my Nexus 6
I am having the same issues and I just got this 2 days ago and now. Some people not everyone is "double" texting me its very annoying. On 5.1 I might flash back to a previous rom if I have to. I know Sprint users were having this issues but it wasn't an issue until 5.1 at least I didn't have it long enough to notice.
Edit
I am getting doubles from Verizon and T-Mobile users.
Edit 2 7:55 EST
I called a T-Mobile rep not sure I can trust them as far as I can throw them. I was informed that it is a Network issue plaguing random people and multiple devices including iPhones as well. So we will see how true that hold going to download and reflash the 5.0.1 rom and see if it works.
Xaikar said:
I am having the same issues and I just got this 2 days ago and now. Some people not everyone is "double" texting me its very annoying. On 5.1 I might flash back to a previous rom if I have to. I know Sprint users were having this issues but it wasn't an issue until 5.1 at least I didn't have it long enough to notice.
Edit
I am getting doubles from Verizon and T-Mobile users.
Edit 2 7:55 EST
I called a T-Mobile rep not sure I can trust them as far as I can throw them. I was informed that it is a Network issue plaguing random people and multiple devices including iPhones as well. So we will see how true that hold going to download and reflash the 5.0.1 rom and see if it works.
Click to expand...
Click to collapse
Did the T-Mobile rep say that we had to do anything or they would fix on the back end for everyone?
biggiestuff said:
Did the T-Mobile rep say that we had to do anything or they would fix on the back end for everyone?
Click to expand...
Click to collapse
There was nothing that we needed to do. Keep in mind it could have just been the same stuff we get fed to get us off the phone. So take it with a grain of salt. Phone is almost charged back up to 50% so I will flash 5.0.1 to see if thats the issue when its charged enough.
This is a random issue of T-Mobile. I've experienced it from time to time. Sometimes I get doubles, doesn't matter whom the carrier, or I'm told I'm sending doubles. Their customer service either plays dumb, or says to do random things that won't help the fix in any way.
Sent from my SM-P600 using XDA Premium HD app
siralsmooth said:
This is a random issue of T-Mobile. I've experienced it from time to time. Sometimes I get doubles, doesn't matter whom the carrier, or I'm told I'm sending doubles. Their customer service either plays dumb, or says to do random things that won't help the fix in any way.
Sent from my SM-P600 using XDA Premium HD app
Click to expand...
Click to collapse
Been with T-Mobile for over 2 Years, With my Nexus 4 5 and now 6 and am I not sure if its T-Mobile or my new Nexus 6 but on my other devices though multiple stock roms and custom roms I have never had the issue I am having today.
Thanks for creating this thread, I am also experiencing this on T-Mobile.
So update again. I know I am posting a lot sorry for that. So still on 5.1 no re-flashing yet and the duplicate texts seemed to have stopped.
Edit
Annnnnd its back fml
Thank you for the thread. Issue started right after I fastboot flashed 5.1. Tried clearing data on both Google messenger and Hangouts but issue persists. Very annoying. I'll keep trying stuff.
---------- Post added at 06:30 PM ---------- Previous post was at 06:29 PM ----------
And it is indeed from other T-Mobile users only
Flashed back to 5.0.1 Not sure if its a timing issue but no duplicates yet
Guys would you mind testing something for me?When I uncheck advanced LTE services in the cellular network services the issue seems to stop.
I am still on 5.0.1 with updated radio/bootloader and I m experiencing the same thing.
Test 1-5 are done without advanced LTE services
Test 6 and 9 with LTE advanced on
Has anyone tried 5.1 with the older radio? Maybe the new is causing an issue.
laureanop said:
Guys would you mind testing something for me?When I uncheck advanced LTE services in the cellular network services the issue seems to stop.
Click to expand...
Click to collapse
I unchecked Enhanced 4G LTE, and the duplicate SMS issue stops. Confirmed it via self-SMS and SMS between me and a friend who's running 5.1 on a Nexus 5.
Yeah the issue disappeared for me as well. I wonder if it's a Google mistake, or if we need additional files from T-Mobile.
Also getting duplicate texts here on T-Mobile. Does anyone know if restoring back to my stock backup would resolve? Or can I restore that, and then flash the old radio/bootloader?
Try it.. It wouldn't hurt
Sent from my Nexus 6
I'm getting duplicate texts too. Seems like they are only from people with iPhones.
Sent from my Nexus 6

MMS Issues

My wife and I have been having issues with group texting since we got these phones. What usually happens is she'll receive a MMS and it won't download. I'm coming from a Nexus 6 and she from an HTC One M8, but for some reason it's much worse on her phone than it is on mine. We activated the SIM card that came with the phone. We've tried all the obvious things: resetting APNs, clearing data on the messaging app, using a different app, trying with VoLTE on and off (which I heard worked with the Z3). There's been an open ticket with T-Mobile for two weeks which hasn't really gone anywhere. It seems to happen no matter who the group text originates from. We have both iPhones and Androids in the chat.
More details here: http://forums.androidcentral.com/showthread.php?t=538029
Sent from my LG-H811 using XDA Free mobile app
jaggrey said:
My wife and I have been having issues with group texting since we got these phones. What usually happens is she'll receive a MMS and it won't download. I'm coming from a Nexus 6 and she from an HTC One M8, but for some reason it's much worse on her phone than it is on mine. We activated the SIM card that came with the phone. We've tried all the obvious things: resetting APNs, clearing data on the messaging app, using a different app, trying with VoLTE on and off (which I heard worked with the Z3). There's been an open ticket with T-Mobile for two weeks which hasn't really gone anywhere. It seems to happen no matter who the group text originates from. We have both iPhones and Androids in the chat.
More details here: http://forums.androidcentral.com/showthread.php?t=538029
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
I was having the same issues with group MMS on my G4. Girlfriend has a G4 as well and the same issues. I absolutely loved my G3 but the G4 has been one disappointment after another. I went and bought another S6 a couple days ago and the MMS issues are completely gone (had an S6E before the G4 without the issues also). I really want to like the G4 but until there's root at a minimum it's going to be sitting on my desk unused. It lags, the damn Hangouts has stopped message, the MMS issues, the lack of control over bluetooth messaging access (which was present in the G3 as well but fixed via xposed).
boosting1bar said:
I was having the same issues with group MMS on my G4. Girlfriend has a G4 as well and the same issues. I absolutely loved my G3 but the G4 has been one disappointment after another. I went and bought another S6 a couple days ago and the MMS issues are completely gone (had an S6E before the G4 without the issues also). I really want to like the G4 but until there's root at a minimum it's going to be sitting on my desk unused. It lags, the damn Hangouts has stopped message, the MMS issues, the lack of control over bluetooth messaging access (which was present in the G3 as well but fixed via xposed).
Click to expand...
Click to collapse
I'm really trying to hang on and hope that they fix it. And the screen issue. I'm starting to get tempted to switch back to my Nexus and maybe get my wife an S6 also.
Sent from my LG-H811 using XDA Free mobile app
Well an update... T-Mobile replaced the phone. It's been less than a day but the new one is fine so far. It might be an LG thing though... We found out someone else in our group chat was having the same issues. She's on an LG G4 Stylo.
Sent from my LG-H811 using XDA Free mobile app
jaggrey said:
Well an update... T-Mobile replaced the phone. It's been less than a day but the new one is fine so far. It might be an LG thing though... We found out someone else in our group chat was having the same issues. She's on an LG G4 Stylo.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
I hope that fixes it for you, my gf is still suffering from the same issue. Hopefully root will be available soon and I'll switch back to mine.
I'm having the same issue as well, this wasn't a problem on my HTC m8 so it must be a LG thing.
Ryslegit said:
I'm having the same issue as well, this wasn't a problem on my HTC m8 so it must be a LG thing.
Click to expand...
Click to collapse
It may be. In which case who knows if it'll ever get fixed.
Sent from my LG-H811 using XDA Free mobile app
So it seems I have another MMS issue. Some of the messages I never receive. I don't know if that's a network issue or what, but my phone will show no indication of receiving a message but looking at my wife's phone I'll see that there is a new message.
Sent from my LG-H811 using XDA Free mobile app
jaggrey said:
So it seems I have another MMS issue. Some of the messages I never receive. I don't know if that's a network issue or what, but my phone will show no indication of receiving a message but looking at my wife's phone I'll see that there is a new message.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I was having that issue as well. Since I've moved back to my S6 and my girlfriend has stuck with the G4 I've tested that a lot along with comparing a couple group MMS that we're both in and it's quite frequent that she not only gets the unable to download error but messages don't even come through at all. I've turned off wifi calling on her phone for days at a time to see if that sorts it out but it doesn't. Tried adding an APN with 80 as the MMS port as well which used to solve a lot of MMS issues on TMo but that didn't do any good either. I haven't gotten rid of my G4 yet but the case against it is building :/
boosting1bar said:
Yeah I was having that issue as well. Since I've moved back to my S6 and my girlfriend has stuck with the G4 I've tested that a lot along with comparing a couple group MMS that we're both in and it's quite frequent that she not only gets the unable to download error but messages don't even come through at all. I've turned off wifi calling on her phone for days at a time to see if that sorts it out but it doesn't. Tried adding an APN with 80 as the MMS port as well which used to solve a lot of MMS issues on TMo but that didn't do any good either. I haven't gotten rid of my G4 yet but the case against it is building :/
Click to expand...
Click to collapse
Yea I just tried the port 80 trick along with flipping it to IPv4/IPv6 to see if it makes any difference. I really want to like this phone but stuff like this is getting old. I'm also tired of being on the phone with T-Mobile Tech support... Lol. My wife's replacement G4 seems to be doing better in this regard but I don't know if the issues are going to come back.
Sent from my LG-H811 using XDA Free mobile app
Same issues here. I had the same exact issue with my G3 which is part of the reason I upgraded to the G4. Oh well.
T-Mobile seems to be stumped. Clicking the retry button never does anything.
I did a factory reset and so far I have now been getting all the messages in my group chat. Hopefully it stays like this!
My wife's phone is getting the retry download thing again. It was good while it lasted.... All 36 hours of it. Meanwhile, tmobile is sending me another phone, but I'm not optimistic.
Sent from my LG-H811 using XDA Free mobile app
jaggrey said:
My wife's phone is getting the retry download thing again. It was good while it lasted.... All 36 hours of it. Meanwhile, tmobile is sending me another phone, but I'm not optimistic.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
It's almost like it's a rot issue of some sort. When I switched back to my S6 I factory wiped my G4 and was ready to sell it I was so annoyed but I decided to just hang out to it a little bit longer. Earlier this week I loaded it up and used it for a day or so and everything was working okay and then sure enough about 2 days in all the same old bugs started again. Definitely consistent across our devices it seems.
I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.
GripR said:
I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.
Click to expand...
Click to collapse
What's funny is one of the techs I've spoken with at tmobile mentioned that, off the record. He said there was some system update they did some time ago and ever since then they've had more calls about SMS and MMS issues. I really don't remember having the issue as much when I had the Nexus 6 or the One M8 but I don't think I was group texting quite as much. Since tmobile is sending out a replacement I'll probably switch to it. I guess I'll stop sweating it so much... Just annoying.
Sent from my LG-H811 using XDA Free mobile app
GripR said:
I've been having this problem with for a while. I think it's a T-Mobile thing. I had this problem with my Nexus 5, S5 and now my G4. It seems to only happen with Group Messaging for me on all 3 phones.
Click to expand...
Click to collapse
That's strange I've never had this issue with any of my other phone on TMo including the S6 I'm using now. Hopefully it gets sorted in one fashion or another soon.
I had 3 this weekend from three different people - all had iPhones. One was on at&t, one was on Verizon, and I'm finding out the carrier for the third right now.
And all of the groups were three people - 2 iPhones and my G4.
I've been suffering this issue on my AT&T G4 on multiple occasions. Doesn't appear to be carrier related, unfortunately.
Does anyone have a new updated solution for this? My SO has a tmobile g4 and SMS/MMS is worthless at work. No signal (or other networks), great wifi signal but message just say sending and failed.. Wifi in of it self works fine to surf.
I have a similar problem on my note 4, but it is much less frequent.
Thanks!

(Q) Receiving Texts Late

Okay. When i first got this phone about 2 weeks ago texts came through no problem. Now for the past about 2 or 3 days i get texts that were sent over a day ago at 10 at night. Im on tmobile and never had this issue on my m8. Im rooted,oem unlock and twrp recovery with the only custom rom available.
Ideas??[emoji21]
Sent from my LG-H811 using Tapatalk
From what i was told today at work, that can happen either when the tower is being upgraded, reset, or having issues. i would call and file a ticket with tech support if it continues
Awesome, thanks for the info
Sent from my LG-H811 using Tapatalk
i had the exact same problem and got my phone replaced a week ago. not sure what time problem is or if its even phone related but i do know that i havent had this problem since.
I have been having issues with my t-mobile version also. My wife got part of anew text mixed with part of an old(like a couple week old) text. Today I got a few OLD OLD texts from my wife. Both of us have the T-Mobile version, stock rooted...
I had to factory reset twice to get mine to work normally.

Categories

Resources