Unresponsive Power button - Galaxy Tab S2 Q&A, Help & Troubleshooting

Hi,
Am i the only one who as an unresponsive power button every now and then.
First I thought I was an application that I was using. Then a new firmware came and I decided to do a hard reset. The problem remains and I cannot find the reason. When I enter the recovery mode it works apparently fine...

OK, apparentely i'm the only one with this problem.
I'm thinking about an hardware problem since i tried to press firmly over the buttons, on the screen, and it has been working since. I think it might be related to a problem with the connector from the flat cable of the buttons....

I have the same problem. Have you solved?

I also have the same issue on an 1 year old device.
The volume up is also faulty.
Not sure you can do much apart from book itnin with Samsung as it's a hardware fault. Hopefully you haven't flashed a custom ROM or they won't help.

I also have the same issue on TabS2 9.7 LTE, This is a bug and samung didn't fix it

Related

Help buttons not working on my At&t tilt

Alright my At&t tilt front face buttons started to not work (i could only use the arrow buttons and the ok button) and my keyboard stopped working but the arrow keys would. i upgraded the rom after calling htc for help. that didnt fix a thing and now today none of the buttons work. i keep getting the PTT to come up and ask for installation and edfc keeps typing themselves on the screen. so idk if it is a software problem or if the hard ware is malfunctioning.
Damn, I got the same problem. Does anybody know how to fix this?
the same problem here... :/
same problema here.
i already tried another radio, another SPL, another ROM and nothing.
any idea?
Just updating.
Yesterday my tytn started working perfectly again, but today the same problem is occuring. I did nothing, so probably is really a hardware issue.
I have a similar problem.
Send/End + Soft Keys + Keyboard are not working. The issue is not resolved yet?
Wow, this problem just happened to me as well. I've searched everywhere on the net and couldn't find anything.
So is this a pervasive issue? Anyone with any hint as to what might be the source of the problem?
Originally, I thought it the PTT button was stuck in the PRESSED position because the phone behaves as if this button was constantly being pressed. For example my PTT button was mapped to Voice Recorder if the PTT button was held down. The voice recorder constantly comes on everytime I turn the phone on!!
1234567890
I have the exact same problem.
The only change I recently made (two weeks ago) was installing tom tom navigator.
First I thought it was a virus and I installed bull guard, but with no success.
It opens/closes the start menu every second, no buttons work apart from the directional buttons and it writes "edfc" in my textmessages when I turn on/off the screen with the power button.
Most of the time(!) this irritating opening/closing of the start menu only happens after I first turn off/on the screen (with the power button).
I saw this problem described in a post dating back almost two years ago. Someone ought to know the answer to our problems. What does HTC say about it?
I have been lucky and not had this issue yet; but I would recommend starting by flashing the stock rom from HTC. Then hard reset; that will clear everything back to original. If you still experence this after that, then you have a hardware issue. Good luck
This just happened to me this morning. I cant use any buttons and nothing is popping up. This is soo wierd cause the phone was just sitting there overnight!!
Me too...
I have been going nuts with this issue for a couple months now. Makes the phone unusable half the time. I am so disappointed to find that a ROM reload doesn't fix it!! I remapped the 6 key to none and that sort of helps but it was mapped to Voice record before and it would constantly record memos until all the memory was gone in the phone and then it would all crash from there. So frustrating.
I too get the edfc message after I reboot....
It really seems like a virus the way it acts but I guess if it is a hardware issue then it's not a virus.
Anyone ever figure anything out with this? Nothing has changed on my phone recently.
Still an issue?
Holy Toledo fellow Tilt Users. Have you ditched your half-functioning touchscreen, or have we figured out how to solve this issue.
Recently I FOUND THE SAME PROBLEM!
I am going to do what was suggested (original HTC Rom & hard reset) and will let you know if I get the rest of my keyboard back...
All buttons except for power and... NOT WORKING
Outside "Enter" buttons work but they are mapped to Windows key. ? Weird. For some reason the kaiser thinks it is something else. I do not know how it got this way, but there must be a way to convince the hardware of the existence of all my other buttons. The entire keyboard does not work.
Hard Reset & stock HTC Rom did not help. I was surprised that I could hard reset it at all since the two soft buttons are unresponsive to software.
Anyone figure this out yet?
Hi, I got the same issue today as well - Has anyone got rid of this?

Weird Kaiser Hardware Button Failure

Hi all, please can you help me with this!?
Firstly when my phone boots or is taken out of sleep mode it immediately activates voice record as if this button has been pressed. It then opens the dialler and types ‘EDFC’. If I open pocket word and then wake the phone up it also types ‘EDFC’ before doing the above.
My keyboard is not working and the only hardware buttons that function are the power button (only for a while), the camera button and the silver select button in the middle of the d-pad. The jog wheel and silver directional d-pad buttons occasionally come to life. The others don’t work (green call and red end buttons, ok, windows etc).
When I use the standard keyboard SIP on the screen the directional buttons and delete do not function?!
I’ve reverted to a stock ROM to make sure this isn’t the problem.
It appears as though my Kaiser thinks these buttons are being depressed, but I’ve checked them and they click normally and release when pressed (even though they don’t perform a function) so nothing is stuck down etc….
I’m going to use AE Buttons to try and unhinge the button functions for now, but it would be great if someone has any suggestions!!
Thanks in advance.
Update - AE Button won't unhinge the buttons or change their function to anything else (e.g. nothing). I can't stop this from happening every time the phone boots/wakes up!
Help!
Mine got the same symptoms last week except it opens quick something or other,and then the dialler dials 2547.The screen for my pin then comes up,which I can enter normally.Home screen fires up normally but the keyboard will not work or any buttons except the silver one in the middle.Searched a bit and this problem is very common although I cannot find a solution anywhere.Can someone please help
AE button didn't work?
When mine did that, I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!
That's the only solution I have. It's worked for me 2x.
Also try pulling the battery for 20 seconds or so and restarting. That has fixed my touchscreen not working after it gets spashed 3x. Yeah, my phone is old and abused, but keeps working.
Will
wasilvers said:
"I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!"
Click to expand...
Click to collapse
Thanks for your replies - I've got Orange sending me another one in the morning now and sods law it's just stopped happening.... Taking the replacement anyway in case it happens again.
For my knowledge, how did you reset the buttons? I deleted some registry keys to completely stop them working (although I couldn't find the registry keys for the red and green buttons).
Searching on Google there are quite a few reports of this, but no one has ever posted the cause!
I am having the same problem... please help. My phone is going crazy. I did a hard reset but still didnt solve the problem....
I am also having this issue. Phone starts typing EDFC and then initiates the voice recorder. I reflashed various ROMs and regardless of what was flashed.. initially they appeared okay, then it started happening again. I also tried hard and soft resets. Nothng has worked so far.
I resorted to disabling the keys and some of the applications which I dont use which appear to be getting started/run (Voice recorder for one). So far I havent had the issue, knock on wood.
I think this is more than likely a hardware error. My tilt is actually pretty old so I wouldnt be surprised. If someone finds either the cause or a workable solution please post. Im trying to hold off until January when my contact expires to get a new HTC.
I searched and searched but found no solution for this and ended up getting the phone replaced.
HTC seemed to know nothing of such a problem....
Have you tried whacking it?!!?
Hope you get it sorted.
brandall said:
Have you tried whacking it?!!?....
Click to expand...
Click to collapse
Hmm, yes, but I don't see how that helped my phone.
lol, all jokes aside, my friends, I ask in this thread as well,
what is causing this problem? I ran into this issue after ALL my buttons stopped working (except for the power).
I installed a new rom (I forget which one), and still nothing works except for power button.
It would be even better if someone knows the solution!
-Calling for Help-I'm still convinced it is a software/registry problem...
Okay, so there's no solution available for this weird problem of ours.
On the bright side, however, it is amazing that we can still use the phone, even after it requires servicing (some way or another). I have accepted this handicap that has been placed on my phone for now, simply hoping it will grow out of it one day.
But something isn't right. When I looked in the registry (trying to follow some directions I found within the wiki for when your keyboard STILL doesn't work properly), there was a discrepancy between what was supposed to be found in the registry and what was actually there. It wasn't that the values were wrong, it was the names of the values that were different. Why could this be?
Or even if you have moment of time, and you have an AT&T Tilt, and it works perfectly, maybe you could write up a run down of what you have hanging around in that section of the registry?
Hey, just so I can be sure, is there some place I can cross check what I have in my HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP with what is supposed to be there in a fully functioning AT&T Tilt?

Power Button- slow?

i noticed recently that if i press the power button, it sometimes takes a really long time to turn the screen on. i know the hardware works because the backlight in the soft buttons turns on immediately, but the screen remains black for up to 10 seconds. this happens rarely. however, im fairly sure it isnt a software problem because ive wiped completely and installed a fresh rom and the problem seems to persist. perhaps i just recently noticed, and the problem was always there? does anyone else have this problem?
three threads above yours.
http://forum.xda-developers.com/showthread.php?t=681723
could be a hardware issue.
Mine does this every few days.. I am still on the stock 2.1 rom.
Mine also does this, I only noticed it after flashing Cyanogenmod 5.0.6. so I thought it might have been a bug. I also assumed it was a bug because the phone seems to act strangely when you are touching the screen and try to hit the power button.
Hopefully this isn't a hardware issue, I've had the phone since release.
Is anyone else experiencing similar issues?
It happens to me as well, but very infrequently. Maybe every few days... so it doesn't bother me enough to worry about it.
I'm on stock ROM btw.
I am leaning towards thinking this may be software related. A few minutes ago I was at the lock screen and tried about 50 times (yes I waited long enough after each press) and simply could not get the screen to turn off. I then tried long pressing the power button and, sure enough, each time it would bring up the shutdown menu (yes, over the lock screen). Must be a bug right?
Hmm, my problem's slightly different. Around half of the time, I have to press the power button twice to turn the screen on. Sometimes, pressing it the first time doesn't turn the screen on, had to press the power button firmly again.
This started only recently. On stock n1 and bought it during feb.
that means that your power button is dying, like many others' (including mine)
this is the first time, it takes 2 clicks to work....than it will increase.
Expect a repair soon...
Well i am having the issue other way around. i am not been able to put my phone in stand by mode by clicking on it and it is do a hard press then i get options to shut off the phone
any suggestions what might be causing it ?
I'm happy I haven't received this problem yet
-------------------------------------
i want my yogurt lol froyo time
negroplasty said:
Mine also does this, I only noticed it after flashing Cyanogenmod 5.0.6. so I thought it might have been a bug. I also assumed it was a bug because the phone seems to act strangely when you are touching the screen and try to hit the power button.
Hopefully this isn't a hardware issue, I've had the phone since release.
Is anyone else experiencing similar issues?
Click to expand...
Click to collapse
I am having the same issue and i wonder if you were able to find the cause for it. I have the same rom as you do on your phone
negroplasty said:
I am leaning towards thinking this may be software related. A few minutes ago I was at the lock screen and tried about 50 times (yes I waited long enough after each press) and simply could not get the screen to turn off. I then tried long pressing the power button and, sure enough, each time it would bring up the shutdown menu (yes, over the lock screen). Must be a bug right?
Click to expand...
Click to collapse
I have a similar problem. When I unplug the N1 from the charger, the screen comes on showing the lock screen, and I can't get it to turn off. If I unlock the phone, however, then the power button works normally. I don't think it was doing this until recently (I bought it in January the first day it was offered and am running the stock update1 ROM).
So here is my theory if the power button is a problem then it needs to act up both ways and not only one way. right now i can put the phone in sleep mode but i can wake it up. i will post the issues on the development forum and might be able to find an asnswer to it
So seems like the issues is because of Cyanogenmod 5.0.6 because since i have flashed another rom it is working just fine. i will be doing some more testing before i can be certain
Another problem I am experiencing is when I long press the power button, it pulls up the phone options menu but also turns off the screen. It's extremely frustrating as it does this quite frequently; right after I power on the screen again and unlock the device it works properly every time - so much so that I am convinced this is a software issue.
I am now running froyo, rooted with Cyan's minor root patch. I can also say for sure I experienced the same problem on CM 5.0.6, but it definitely occurred less frequently.
Am I alone here?
di2356 said:
i noticed recently that if i press the power button, it sometimes takes a really long time to turn the screen on. i know the hardware works because the backlight in the soft buttons turns on immediately, but the screen remains black for up to 10 seconds. this happens rarely. however, im fairly sure it isnt a software problem because ive wiped completely and installed a fresh rom and the problem seems to persist. perhaps i just recently noticed, and the problem was always there? does anyone else have this problem?
Click to expand...
Click to collapse
I just started having this problem after upgrading to 2.2.
I have this every so often. But sometimes wonder if it is flyscreen doing it
You guys should all just be running the app no lock to take the power autumn out of the equation.
Ahhhhh! I just need trackball wakeup!
I have a similar issue where my screen will turn on but will be unresponsive. When i turn it on and off, the backlight jut comes and goes. If it times out it won't turn back on for a bit(the backlight will come on still).
I just wiped my phone, hoping that'll fix it since it only started happening on a regular basis since I updated to Froyo

T810 screen wiered color / discolour

My tab has been used 2-3 years and starting discolor recently after screen turn off and on again, especially when the time turn off automatically. After the screen is off, it turns discolor once you wake thru power button or home button. You need to off and on few times before return to normal screen. Situation seems getting worse...
I searched the web someone encountered same issue started few years ago but no luck to find any solution. Or they go back to warranty for hardware repair.
I tried factory reset or other ROMS but issue remains.
Anybody has same problem? Any fix? Actually I am not sure it's hardware or software issue.

P20 Pro Power Button Stuck = Constant Reboots

Hi All,
A few days ago the power button on my P20 Pro started to become faulty (running android 9.1.0.372). The button itself still clicks and does not appear to be stuck. However when it is pressed it does not lock the phone, instead after a few seconds it brings up the restart / power off option and then automatically resets (I assume due to the phone thinking that the power button has been held down for 10 seconds). When the phone then restarts, it is 50/50 whether it automatically starts the 10 second reset timer again, or if it will let me into the phone for a few seconds before triggering the restart again.
In attempts to troubleshoot, I downloaded a button teester app, but it did not register the power button when I pressed it in. I have since managed to factory reset the phone, booted in safe mode etc betwee the random restarts but none of these have solved the problem. I've looked on the forum / Google and can't find any mention of this issue for any other user. It looks like a hardware issue to me and to get the button replaced is £200...
Any Ideas? Thanks
p20prohelp said:
I downloaded a button teester app, but it did not register the power button when I pressed it in.
Click to expand...
Click to collapse
When it feels like a hardware issue and acts like a hardware issue - it's a hardware issue.
arty_a said:
When it feels like a hardware issue and acts like a hardware issue - it's a hardware issue.
Click to expand...
Click to collapse
I feared as much, I have ordered some replacement parts to see if it is fixable
For anyone picking up this thread with a similar issue...
I fixed this a few days ago, ordered a new power flex cable (£2) and battery (£20). Heating the phone to soften the adhesive was a nervous moment, and the inside of my P20 pro was different to the instructions I followed online... After removing the motherboard and through a bit of guesswork, I managed to unstick the old power cable and the metal casing that sits between it and the physical buttons. When reinstalling the new cable, I popped the power and volume buttons out to ensure the correct alignment of the casing and the cable.
The old battery was really stuck to the phone and took a lot of pressure to lever out. Overall, managed to install the two new parts and for good measure, android 10 got pushed to the phone the day after! So it feels like a brand new phone now

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