my xperia z dosent turn on! - Xperia Z Q&A, Help & Troubleshooting

hi guys yesterday i connected charger to my phone and my socket charger break and my phone turned off in same time. and my phone dosent turn on any way? can u help me plaese?
sorry for bad english

remove the back cover and see the battery.
unpinned the battery connector for about 10 sec and pinned it again.
Then try to turn it on again.
If this not work, maybe your battery circuit has broken...or in worst case, your motherboard is dead
P.S: be careful if you do this, because if you break the back cover, it's not my responsibility

how to unpinn battery connector?

john.boltmanj said:
how to unpinn battery connector?
Click to expand...
Click to collapse
after you opened the cover, just pull out the connector carefully with tool or something small made from plastic

Related

[Q] Battery problems, do I need a new one?

Hi, so this is a partial port of a thread I started over on the General forum.
I may have possibly water damaged my Captivate a few days ago. It wasn't submerged or anything, but was in my pocket when I got water on my lap, and didn't come out immediately.
I disassembled the phone and let it dry for a few days, and after putting the battery back in and starting it things seemed to be working fine. However, the battery was almost dead to begin, and when I plugged the charger into the USB port, I got an error about battery temp being too high and charging pausing as a result.
When I plug the phone in while it is off to the wall charger, I get a screen that flashes from the usual charging picture (the battery with a little bit of green in it) to a picture of a batter next to a caution sign and a high temperature thermometer.
What should I do? I see no signs of corrosion on the battery itself or the pins that connect with it. So long as the phone was not plugged in, I got no errors and it worked fine (on the 2% battery life that is now extinguished). This leads me to believe the problem is in the micro USB port on the top of the phone, but I can't be sure. I cannot see in it very well and don't want to disassemble it unless I have to.
Should I just buy a new battery? Will I never be able to charge my phone through the USB jack? Does this mean I should get an independent charger for the battery, and just juice it up that way from now on (a big hassle)? Any and all advice or experience appreciated.
Has nobody had any experience with this?
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
kegobeer said:
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
Click to expand...
Click to collapse
I haven't tried using isopropyl yet. There doesn't seem to be any corrosion on the contacts whatsoever, so I didn't think it necessary. I'll give it a go.
It may be worth nothing that neither of the water indicators have turned color. Of course, the USB jack is a long way from where those water indicators are... It is completely plausible water got in there and never got down to the battery or contacts. Like I said, the only problems I've encountered are when the phone is plugged in to the charger...
Thanks for the advice though. I'll try it. If not, maybe its time to consider dismantling this thing and attempting a wipe down of the USB jack...

[Q] Water damage

I water damaged my Z, the water got in through the power,usb flap.
I turned it off,I opened the device back cover,and let it in rice for 3days.
When it turned on it booted all nicely but when I tried to open the lockscreen the device shuts down.
Now I put it in a wall socket and it gives the red light,when i turn it on it vibrates but doesn't do anything,black screen.The xperia doesn't want to charge too.
The fastboot works,so as the flashtool.Only connecting to pc doesn't work.
I don't have warranty and no Sony centre in my country.What should I do?
beni8978 said:
I water damaged my Z, the water got in through the power,usb flap.
I turned it off,I opened the device back cover,and let it in rice for 3days.
When it turned on it booted all nicely but when I tried to open the lockscreen the device shuts down.
Now I put it in a wall socket and it gives the red light,when i turn it on it vibrates but doesn't do anything,black screen.The xperia doesn't want to charge too.
The fastboot works,so as the flashtool.Only connecting to pc doesn't work.
I don't have warranty and no Sony centre in my country.What should I do?
Click to expand...
Click to collapse
Bad luck my friend, your phone is dead. Water probably damaged screen and motherboard. You can try to clean it with contact cleaner (contact spray) like this: http://www.wd40specialist.com/products/contact-cleaner/ but don't expect miracles.
beni8978 said:
I water damaged my Z, the water got in through the power,usb flap.
I turned it off,I opened the device back cover,and let it in rice for 3days.
When it turned on it booted all nicely but when I tried to open the lockscreen the device shuts down.
Now I put it in a wall socket and it gives the red light,when i turn it on it vibrates but doesn't do anything,black screen.The xperia doesn't want to charge too.
The fastboot works,so as the flashtool.Only connecting to pc doesn't work.
I don't have warranty and no Sony centre in my country.What should I do?
Click to expand...
Click to collapse
man the same happen to me but i take it to someone he open it clean it and changed something inside cost me 35$.
try to find someone good to do the same to u.
What is that thing you've changed?
Sent from my HTC One using XDA Premium 4 mobile app
neoxx3m said:
Bad luck my friend, your phone is dead. Water probably damaged screen and motherboard. You can try to clean it with contact cleaner (contact spray) like this: but don't expect miracles.
Click to expand...
Click to collapse
I find it a little too fast to say that the phone is dead.
Do you know how much battery charge you had left? Because the Li-Ion batteries have a safety circuit that shuts them down when the battery voltage gets below a certain point. The battery still has some charge, but only to maintains its health for a limited amount of time, and you would have to find a shop that can "jumpstart" it. Your battery is in "safe sleep" if it shows 0,00 - 0,10V or anything like that.
Replace the USB port if the RED light doesn't light up at all, or blinks irregularly. If the phone shows the red led constantly, but doesn't want to turn on, measure your battery and charge it directly. There has to be some shop nearby that works on circuit boards, and if you ask them nicely and bring them the parts, they will surely change the port for you for a few nickels . But that's only if you' re sure that the battery is in good condition.
emiglet said:
I find it a little too fast to say that the phone is dead.
Do you know how much battery charge you had left? Because the Li-Ion batteries have a safety circuit that shuts them down when the battery voltage gets below a certain point. The battery still has some charge, but only to maintains its health for a limited amount of time, and you would have to find a shop that can "jumpstart" it. Your battery is in "safe sleep" if it shows 0,00 - 0,10V or anything like that.
Replace the USB port if the RED light doesn't light up at all, or blinks irregularly. If the phone shows the red led constantly, but doesn't want to turn on, measure your battery and charge it directly. There has to be some shop nearby that works on circuit boards, and if you ask them nicely and bring them the parts, they will surely change the port for you for a few nickels . But that's only if you' re sure that the battery is in good condition.
Click to expand...
Click to collapse
Oxydised components on motherboard are probably shorted out, I see this so many times in repair center. The best solution is to first clean motherboard with contact cleaner and than try to plug battery back and see if the battery is charging. Shorted out motherboard, in 80% of cases, is dead motherboard.
My motherboard is perfectly fine.
I opened with my friend my Z and his Z.He put my motherboard in his device and his Z worked with my motherboard and all my files were shown there. So i guess my screen is dead? What do you think guys?
Sent from my HTC One using XDA Premium 4 mobile app
beni8978 said:
My motherboard is perfectly fine.
I opened with my friend my Z and his Z.He put my motherboard in his device and his Z worked with my motherboard and all my files were shown there. So i guess my screen is dead? What do you think guys?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try with your friends battery?
St.Jimmy90 said:
Try with your friends battery?
Click to expand...
Click to collapse
He wanted to change the battery too but he said it is much harder than changing the motherboard.
My current symptoms are:
When i touch the power button the red light blinks three times.(that means the battery is empty)
When I press volume up+power button it vibrates three times.
The device connects to flashtool,adb

My z1 is dead..plz help me..plzzz

i have a z1 c6902 and yesterday my best friend dropped my beloved z1 to a pond and it's back pannel was shattered and water got in...i dis assembled the phone and let it dry and reassembled it but it is not turning on...when i connect it to a charger the notification light blinks red and then green for a second and after that nothing happens..before turning my device off i have noticed that my power button did not work at all and i had to use the red button near the sim card to turn off the phone..so guys is there any way to fix my z1...i really miss it...plz help me...plz!!!!!
Depending on what method (rice, heat, just sitting) you used to dry the phone, and how long you left it to dry, you may have done more damage by turning the phone on.
Typically, the red LED during power-on means that the battery is very low. However, I do not know the significance of the green LED flash following.
If you are certain that the phone is completely dry, leave it connected to the OEM wall charger for a minimum of 24 hours, then try to power it on again.
xasbo said:
Depending on what method (rice, heat, just sitting) you used to dry the phone, and how long you left it to dry, you may have done more damage by turning the phone on.
Typically, the red LED during power-on means that the battery is very low. However, I do not know the significance of the green LED flash following.
If you are certain that the phone is completely dry, leave it connected to the OEM wall charger for a minimum of 24 hours, then try to power it on again.
Click to expand...
Click to collapse
Well i used a fan to dry my phone's disassembled parts..and ivleft it charge for 8 hours..and i'm not so stupid to turn on the wet phone...all i did was quickly turn off the phone and disassemble it to make it dry quickly..but it's not showing any sign of life..i can't turn it on since my power button does not work...any advice???
superdroid xtereme said:
Well i used a fan to dry my phone's disassembled parts..and ivleft it charge for 8 hours..and i'm not so stupid to turn on the wet phone...all i did was quickly turn off the phone and disassemble it to make it dry quickly..but it's not showing any sign of life..i can't turn it on since my power button does not work...any advice???
Click to expand...
Click to collapse
Replace the power button and diagnose from there. However, if after 24h of continuous charging, if you don't get a charging screen when unplugging and replugging the USB cable, I would say either the battery or motherboard is toast.
A fan is not really a sufficient to thoroughly dry electronics. There was probably still moisture present in the phone when you turned it back on. You need to use something like silica gel, rice, or a very controlled oven to make sure all the moisture has been removed or evaporated.
xasbo said:
Replace the power button and diagnose from there. However, if after 24h of continuous charging, if you don't get a charging screen when unplugging and replugging the USB cable, I would say either the battery or motherboard is toast.
A fan is not really a sufficient to thoroughly dry electronics. There was probably still moisture present in the phone when you turned it back on. You need to use something like silica gel, rice, or a very controlled oven to make sure all the moisture has been removed or evaporated.
Click to expand...
Click to collapse
How could i know if it is the battery or the motherboard???
superdroid xtereme said:
How could i know if it is the battery or the motherboard???
Click to expand...
Click to collapse
Unless you have significant skill with troubleshooting electronics, unfortunately all you can do is try replacing one or the other. The battery is the obvious (and cheaper) one to try first, but there exists the possibility that the motherboard damaged the existing battery, and could damage the replacement. There is very little which is certain about your predicament.
xasbo said:
Unless you have significant skill with troubleshooting electronics, unfortunately all you can do is try replacing one or the other. The battery is the obvious (and cheaper) one to try first, but there exists the possibility that the motherboard damaged the existing battery, and could damage the replacement. There is very little which is certain about your predicament.
Click to expand...
Click to collapse
hey..i tried a new battery but still the same response...where can i buy a new motherboard?? Plz guide me!!!
superdroid xtereme said:
hey..i tried a new battery but still the same response...where can i buy a new motherboard?? Plz guide me!!!
Click to expand...
Click to collapse
www.ebay.com c6903 dead http://www.ebay.fr/sch/i.html?_from=R40&_sacat=0&_nkw=c6903+dead&rt=nc&LH_Auction=1 with lcd broken no result with c6902 have you test power on your new battery ?
superdroid xtereme said:
hey..i tried a new battery but still the same response...where can i buy a new motherboard?? Plz guide me!!!
Click to expand...
Click to collapse
I have purchased Z1 parts from http://www.etradesupply.com with good success. Or you can try what @xreniox describes and buy a used/broken phone and hope it has no issues.
xasbo said:
I have purchased Z1 parts from http://www.etradesupply.com with good success. Or you can try what @xreniox describes and buy a used/broken phone and hope it has no issues.
Click to expand...
Click to collapse
Hey i sent my phone to sony and they sent back my z1 with a report saying that the phone's hardware is not damaged and also the power button and the camera button are not working because of a software issue...so is there anyway that i can fix this???

Water damaged, only red led on AC

Hi all, my z3 compact has been damaged by water.
I opened it and let it dry.
But now it seems dead.
I am not able to turn it on at all: no boot, no screen on, no vibration and no led with power button ( also tried the power button + vol +/-)
When connected to the charger: only the red led stays on but no boot, no screen on and no vibration with power button.
Any advice to repair my phone?
Maybe have to replace the battery? Or disconnect and reconnect the battery?
Thank you for advices
Unfortunately non of those will fix Your problem. First You should disassemble Your phone, take out motherboard, take off alu shields from motherboard and clean whole motherboard with isopropyl alcohol. After that you can try to charge battery but if there is some short circuit on motherboard made by water damage charging Your phone without cleaning motherboard can damage it completely.
Ok, thank you for your advice
Is it possible to check my battery with an ohmmeter or ampermeter? If yes, what are the results for a healthy battery?
Sorry to hear that, i also experienced the same water issue. It was my first xperia, Z. I did the same thing, disassembled completely every detachable components, let them dry and clean but still dead. You will have to find a spare working motherboard, maybe you can still use some components -if working- like batter, speaker, buttons.... i found an old one (screen, hardcase and buttons broken but battery and motherboard still working), replaced the inside components and made it work.
tebra said:
Is it possible to check my battery with an ohmmeter or ampermeter? If yes, what are the results for a healthy battery?
Click to expand...
Click to collapse
If there was short circuit on motherboard battery can be fully discharged but to charge it again You need to remove short circuit first. After that if nothing is burned by electrical circuit You can charge battery regular way.

My battery pack got detached. How can I reattach it again?

The phone fell and the back cover opened along with the battery pack. Please help!
shaggy1203 said:
The phone fell and the back cover opened along with the battery pack. Please help!
Click to expand...
Click to collapse
You need to plug it in again. On YouTube there's a video for disassembling the zuk z1, there you can see where to plug in the battery if nothing is damaged.
Or many others.

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