Hi guys,
My friend's phone suddenly won't unlock for some strange reason, he swears that he entered the same pin hes been using all along but the phone just won't unlock, what's even weirder is that there's no Google reset option after 5 tries, it will just lock him for 30 seconds, his Google account is still connected and his phone is still connected to his home wifi, we tried resetting the password via find my android but there's no option to enter a new pin, are there any suggestions? he got access to his gmail account, same one that on his phone, he want to restore access without having to reset the phone because he didn't back it up, we tried countless of tutorials and none of them worked, please help if you know anything, I'm afraid I will just have to tell him to bite the bullet and reset it.
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Hello,
I purchased the note 5 for my dad today, and I added the samsung account and Gmail, though I had to recover the password for the gmail cause he did not remember it.. all went well and I changed the password after getting the reset code via phone sms.
I decided to a hard wipe reset because I screwed up on getting back up from his old phone and wanted to start fresh (middle button, power button and level up) it went well but now as soon as the phone starts it tells me "the device was reset. to continue sign in with a google account that was previously synced ...."
each time I enter the email and the password it gets me back to the same page to re enter the email and the password.. even though they are 100% correct!
Any help please? I don't know what to do as I am not expert in that field.
Thank you so much.
adoll said:
Hello,
I purchased the note 5 for my dad today, and I added the samsung account and Gmail, though I had to recover the password for the gmail cause he did not remember it.. all went well and I changed the password after getting the reset code via phone sms.
I decided to a hard wipe reset because I screwed up on getting back up from his old phone and wanted to start fresh (middle button, power button and level up) it went well but now as soon as the phone starts it tells me "the device was reset. to continue sign in with a google account that was previously synced ...."
each time I enter the email and the password it gets me back to the same page to re enter the email and the password.. even though they are 100% correct!
Any help please? I don't know what to do as I am not expert in that field.
Thank you so much.
Click to expand...
Click to collapse
Did u try signing it on pc first just to verify the user id password is working properly there
Sent from my SM-N920I using Tapatalk
I have an SM-G925A.
Purchased second hand from a seller I know.
Had his Samsung account on it and Reactivation Lock was turned on. We put phone on Wifi and tried to turn off Reactivation Lock. Just loops back to same screen and remains turned on.
Correct Password and Email as we were able to hard reset phone and at the Reactivation Lock screen during setup, it was accepted and we continued through to set up phone.
Still Reactivation Lock won't turn off, just loops back to same screen.
So we decided to delete Samsung account from phone.. Email and Password accepted, Samsung account deleted.
Thought we were good. Nope.
Now Reactivation Lock is on, grayed out and we cannot add back the Samsung account. Press on Add Samsung account and nothing happens.
Also cannot do Factory Reset from within Setting. Just press Reset Device and nothing happens.
Can't try flashing stock Rom as it's on AOF4 and no Rom to be found online.
There is no OEM Unlocking option in Delevoper Options either so can't try that.
I know I have seen other users with different S6 devices with similar problems after spending time searching on here.
Has anyone found a solution?
You wont be able to remove it unless you have the original info and I mean the one before the person that sold it to you. He just gave you the info to bypass it but not to remove it completely as the legit information it is encrypted within the bootloader and it must match with the info that you input to remove it 100%.
If you have the account info try this
http://androiding.how/unable-to-disable-reactivation-lock-on-galaxy-s6-try-this-fail-safe-trick/
Let me know if it workd
can somebody please help me. i can't turn off the reactivation lock of my samsung galaxy a5. i tried already the method that will delete the prevoius account and then will make a new one. but it didn't work. can anyone help me?. thanks in advance.
Resurecting an old thread and XDA doesnt seem very active these days but
I would love to know how to get around this. I have the wifes old phone and I decided to factory reset it.
The device was listed under FindmyMobile and had my samsung account listed during the factory reset it just refused my password to the point where I reset my password but it still gave a "processing error" every time I put it in so I did the hard reset completely ignorant of the RAL.
Now I have a device that still wont let me pass the samsung username and password part of setup.
Spent days reading useless posts and watching the same regurgitated youtube videos all with titles that inspire confidence only to find idiots that have no idea how to get around it I mean one said its a faulty power button!!!
I did find a post on here but I need to be on android 5.11, ive got down to 6 but 5.1 wont go on!
Samsung were unhelpful they told me what I had done and how to get around it, enter the username and password, they said if I can remember these details I will have to take the device to a repair shop and they can sort it, so there is a way, but during this lock down im not going anywhere!
Like I said the samsung account on the phone was mine and the device was visible in findmymobile is it possible this is a samsung issue and not a me issue?
The phones an old S6 SM-G920F and I wouldn't bother but its had a new batter and a new screen so ive invested some time and money into it, I dont want to just junk it now!
Anyway, if there is anyone on XDA anymore and you are reading this and you do have a method to solve this please reply.
If you know how I can get 5.1 on the device that might be useful too as there are methods listed in here for 5.1 but I cant apply.
Oh I found a method on applying 5.1 but im guessing its for a computer science grad as it was full of unexplained acronyms, that to a general MS Server engineer like myself, meant absolutely nothing!
V
So its been a while since I have used my LG G4 and last time I used it, I did a complete wipe. Now that I went through the setup wizard, after putting up Wi-Fi, it asks for the PIN. Why would it need a PIN if it is reset. I got the issue removed by going back into the setup wizard and turning Wi-Fi off. Ok I used the phone like normal and even did the system update by turning Wi-Fi on again. Now that Android is updated, the lock screen shows up and it requests a PIN. I used my old PIN which has been the same since my G2 all the way to my G5. I don't mind having to do a complete wipe as I stated before that I did a complete wipe before turning on the device. Since last time I have used custom ROMs and such my computer crashed so I do not have the SDK on the PC. Could anyone please help and maybe answer why my phone requires a PIN even though it was just reset? Thanks in advance.
cthedogg said:
So its been a while since I have used my LG G4 and last time I used it, I did a complete wipe. Now that I went through the setup wizard, after putting up Wi-Fi, it asks for the PIN. Why would it need a PIN if it is reset. I got the issue removed by going back into the setup wizard and turning Wi-Fi off. Ok I used the phone like normal and even did the system update by turning Wi-Fi on again. Now that Android is updated, the lock screen shows up and it requests a PIN. I used my old PIN which has been the same since my G2 all the way to my G5. I don't mind having to do a complete wipe as I stated before that I did a complete wipe before turning on the device. Since last time I have used custom ROMs and such my computer crashed so I do not have the SDK on the PC. Could anyone please help and maybe answer why my phone requires a PIN even though it was just reset? Thanks in advance.
Click to expand...
Click to collapse
could be something to do with factory reset protection or encrypted device
Phone starts with moving halo and "wissen"... "Is it wiping my phone?"
Just now I took my Nexus 6 out of my pocket because it was very warm.
The screen was all black with in the middle a big Halo moving with the disturbing message "wissen" beneath it.
"wissen" is Dutch for wiping, deleting or removing...
Turning the phone off is possible by holding down the power button for 6 seconds, but then it turns on again after 3 seconds showing that same screen again.
After some fiddling I was able to find a method to turn it off.
I can start the phone by holding down the power button and the volume button (down) which will start the recovery program.
There I can turn it off.
Although I have unlocked the phone and ran modded firmwares I switched to standard factory Nexus 2 years ago and haven't had a rooted phone for all that time.
Recently I installed the 7.1 OTA updated.
I'm afraid this is something like a remote wipe.
It also doesn't ask me to give my PIN which is normal for it to do.
What is happening?
Some more info: Yesterday I bought the "AIO All-in-one Toolbox " after using the free one for 3 weeks. Could that be involved?
It may be formatting and encrypting your data partition.
Yes, but why?
It just went into my pocket this morning....
I came one step further.
As I was still able to get it into fastboot loader I exited with "volume up"
Then it went into an almost normal boot. This didn't require the pin it normally needed.
The device went into a full factory reset.
I thought I would be up and running fast, but after entering my new gmail account/password I got the message that I needed to wait another 24 hours because I did a password reset.
I did this password reset of my Google account out of safety. Now I'm being punished for this....
Luckily I have a spare Motorola G3 with its own SIM, so I can at least use my phone.
I can't even use my Nexus as a phone nor can I go to settings. Maybe if use another Google-account.
Did some more research...
The last Exchange sync was while cycling to work.
Didn't use the phone then nor later.
Because my Google-account is locked I can't do anything with my Phone (not even phone), so I decided to flash an alternate rom on it.
I flashed lineagos and also rooted the device again.
Although I did root my Nexus 6 in the beginning this is the first custom ROM I have on it. I still need to install gapps.
Now I can start using my Titaniumbackup again that I bought several years ago.
I still have no idea how it could have gone into wiping. I put the phone in my pocket while it was screenlocked. The device needs a pincode to unlock.....
I am still unable to use Google Apps. I can run the app, but it doesn't let me install apps.
On the stock rom I was just stuck (stuck rom, haha)..... at the installation screen unable to even make a phone call....
Does someone have any idea???
frater said:
...
Does someone have any idea???
Click to expand...
Click to collapse
My idea is that you have the N6 unprotected in your pocket. Moving or cycling caused activation of a factory reset.
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
geronimo52xx said:
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
Click to expand...
Click to collapse
She can boot to recovery and reset the whole phone, the only option if bootloader is locked.
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
madbat99 said:
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
Click to expand...
Click to collapse
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
geronimo52xx said:
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
Click to expand...
Click to collapse
That's a bummer. They should send another one though. It's covered since you didn't unlock the bootloader.