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Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.
Yeah I've been having a ton of WiFi issues with this phone.
Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.
The issues started happening again...turned off wifi and everything resynced perfectly...
ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7
phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
Click to expand...
Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything
Try disabling WMM on your router.
drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
Click to expand...
Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
Sent from my XT1060 using xda app-developers app
Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.
Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
Sent from my XT1060 using xda app-developers app
I'm having wifi issues.. When I use my office wireless and then come home and use my wifi... it shows I'm connected but there is no data is being sent or received. I'll restart the wifi, phone and router - nothing works?
At the office, I have a 4 year old Netgear Wireless-G router (works on B and G).... At home, I have a 1yr old Apple Air Extreme dual band router that works on B, G and N. Nothing else has any issues. I take a laptop several days a week and it connects fine to both the office and home wifi.
It has gotten so bad that I sometimes have to restore from a Nandroid or reflash my ROM just to connect at home.
It's not a ROM issue, I've had this problem on 5 different ROMs (3 Sense and 2 GPE). It's not a firmware issue, I flashed every firmware known to the HTC One in the past 2 months. It's not a Radio issue, I've flashed every radio available too and still have the issue.
Today, on my HTC, I went in to the advanced wireless settings and tried several things and then unchecked every box that was checked and re-checked them and kept restarting the phones wifi each time. It finally started working, but now I'm not sure what step got it working?
It'll probably be fine for a few days, then I'll loose it at home again.... But it's always fine at work?
Any thoughts? Is this Apples way of saying "You should have an iPhone"?
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
millicent said:
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I did have the Wi-fi optimization checked.... It is now unchecked.
Thanks for the advice!
On the stock 4.1.1 rom i could reach wifi from my modem at about 60 feet or even more. I could stand at the farthest point in my house and still get 2 out of 4 bars on wifi. I loaded slimkat and although it was a good rom it lagged to much, and now im on the latest cm11 nightly, but both roms gave poor wifi performance, i could barely reach it from 20 feet. It would connect but i couldn't really use the internet cause the signal was so bad.
Anyone else have this problem? I have a 2wire modem if anyone is wondering.
russian392 said:
On the stock 4.1.1 rom i could reach wifi from my modem at about 60 feet or even more. I could stand at the farthest point in my house and still get 2 out of 4 bars on wifi. I loaded slimkat and although it was a good rom it lagged to much, and now im on the latest cm11 nightly, but both roms gave poor wifi performance, i could barely reach it from 20 feet. It would connect but i couldn't really use the internet cause the signal was so bad.
Anyone else have this problem? I have a 2wire modem if anyone is wondering.
Click to expand...
Click to collapse
bump
I have been having issues with Wi-Fi, but it's my provider fault. So no, no issues so far. I'm on a Carbon ROM nightly. BTW, you don't need to "bump".
What frequency does your router use? 2.4 or 5 ghz? And how many walls is it going through? Mine uses both and I get good reception up till my fence line, about 40ft away from the router behind a brick wall and some windows, using 2.4 whereas 5 will barely make it out of the house. I have a Western Digital router, not sure of the model number, but it was a cheapo from Walmart.
That said, wifi has been strange with custom roms on 4.4 with some people. For some of us it seems to be just fine where others have poor or no signal. The following is speculation based on what I've noticed lately --- Makes me wonder if some phones have revision B of the wifi chip when development team is using A, or something like that. The RAZR HD was having similar issues caused by different chipset revisions when KitKat first came out and maybe we're having the same. --- End speculation.
skeevydude said:
What frequency does your router use? 2.4 or 5 ghz? And how many walls is it going through? Mine uses both and I get good reception up till my fence line, about 40ft away from the router behind a brick wall and some windows, using 2.4 whereas 5 will barely make it out of the house. I have a Western Digital router, not sure of the model number, but it was a cheapo from Walmart.
That said, wifi has been strange with custom roms on 4.4 with some people. For some of us it seems to be just fine where others have poor or no signal. The following is speculation based on what I've noticed lately --- Makes me wonder if some phones have revision B of the wifi chip when development team is using A, or something like that. The RAZR HD was having similar issues caused by different chipset revisions when KitKat first came out and maybe we're having the same. --- End speculation.
Click to expand...
Click to collapse
I understand there maybe many factors why the signal is weak, but its the fact that after i changed the rom the reception became worse.
Im using a 2.4 GHz i think. Mine has to go through a floor because its in the basment and from the floor goes through 2 walls to get to my room where before i flashed kit kat i got 2 bars just fine and could use the internet and now it doesn't even get signal. Before flashing kit kat i could get 2 bars in my sisters room (floor and around 3 walls and furniture around 50 feet away). Its a big house so...but its never been this bad even with my old phone! which is an lg optimus one.
after doing extensive research on the kit kat update, turns out this is a location services/wifi chip conflict and this pretty much renders the wifi chip useless. so unless your router is strong (and mine isnt) you wont get good wifi connection anywhere.
One way to sort of fix it is to do the following.
1. Go to Settings>Location Services> Device only (basically so it would not use the wifi and this would free up some bandwidth for your phone).
2. Go to Settings>Wifi>Advanced>Turn the Eco mode/ Battery saver mode OFF
This will increase performance of the wifi chip and stop google from using up your wifi to track you (lol)
This also seems to drastically increase battery performance, I loose about 1 percent every 5 minutes with screen off. Right now i am at 78% and not going down at all while my screen is on. So...i guess the battery saver thing drains battery??? (idk maybe a cm bug).
Hope this helps anyone who has this problem on kit kat. By the way turning off location services does 2 bad things, renders certain apps useless and 2, does not help wifi (idk why).
EDIT
Its been around 10 minutes and battery isn't going down
russian392 said:
after doing extensive research on the kit kat update, turns out this is a location services/wifi chip conflict and this pretty much renders the wifi chip useless. so unless your router is strong (and mine isnt) you wont get good wifi connection anywhere.
One way to sort of fix it is to do the following.
1. Go to Settings>Location Services> Device only (basically so it would not use the wifi and this would free up some bandwidth for your phone).
2. Go to Settings>Wifi>Advanced>Turn the Eco mode/ Battery saver mode OFF
This will increase performance of the wifi chip and stop google from using up your wifi to track you (lol)
This also seems to drastically increase battery performance, I loose about 1 percent every 5 minutes with screen off. Right now i am at 78% and not going down at all while my screen is on. So...i guess the battery saver thing drains battery??? (idk maybe a cm bug).
Hope this helps anyone who has this problem on kit kat. By the way turning off location services does 2 bad things, renders certain apps useless and 2, does not help wifi (idk why).
EDIT
Its been around 10 minutes and battery isn't going down
Click to expand...
Click to collapse
I don't see the Eco Mode, maybe is just a feature of the ROM you are using? I see Wi-Fi optimization (minimize battery usage when Wi-Fi is on), is that it?
Yea that is the one he is referring to. Btw, I personally don't have WiFi issues on my roms, go back to stock if you get a chance and see if the wifi is still failing, it may just be that 2-Wire.
russian392 said:
after doing extensive research on the kit kat update, turns out this is a location services/wifi chip conflict and this pretty much renders the wifi chip useless. so unless your router is strong (and mine isnt) you wont get good wifi connection anywhere.
One way to sort of fix it is to do the following.
1. Go to Settings>Location Services> Device only (basically so it would not use the wifi and this would free up some bandwidth for your phone).
2. Go to Settings>Wifi>Advanced>Turn the Eco mode/ Battery saver mode OFF
This will increase performance of the wifi chip and stop google from using up your wifi to track you (lol)
This also seems to drastically increase battery performance, I loose about 1 percent every 5 minutes with screen off. Right now i am at 78% and not going down at all while my screen is on. So...i guess the battery saver thing drains battery??? (idk maybe a cm bug).
Hope this helps anyone who has this problem on kit kat. By the way turning off location services does 2 bad things, renders certain apps useless and 2, does not help wifi (idk why).
EDIT
Its been around 10 minutes and battery isn't going down
Click to expand...
Click to collapse
Hmmm. I'm already doing #1, haven't bothered taking a #2, I mean trying #2 ever....My wifi is set to go on and off with the screen and I only connect to trusted networks, for me, there never has been reason to use #1 between paranoia and wanting to save battery life.
Good finds, it'll be worth watching logs when those settings are enable/disabled to see if any errors pop up.
---------- Post added at 08:46 AM ---------- Previous post was at 08:46 AM ----------
Silentwidow said:
Yea that is the one he is referring to. Btw, I personally don't have WiFi issues on my roms, go back to stock if you get a chance and see if the wifi is still failing, it may just be that 2-Wire.
Click to expand...
Click to collapse
He did go to stock and it worked just fine -- in the OP....errr, at least said that it works with stock just fine.
skeevydude said:
Hmmm. I'm already doing #1, haven't bothered taking a #2, I mean trying #2 ever....My wifi is set to go on and off with the screen and I only connect to trusted networks, for me, there never has been reason to use #1 between paranoia and wanting to save battery life.
Good finds, it'll be worth watching logs when those settings are enable/disabled to see if any errors pop up.
---------- Post added at 08:46 AM ---------- Previous post was at 08:46 AM ----------
He did go to stock and it worked just fine -- in the OP....errr, at least said that it works with stock just fine.
Click to expand...
Click to collapse
Yes i did go back to stock to check if it was the phone or the rom. It is the kit kat os...many other devices are reporting this problem.
Also noticed a CM bug, the camera has a hard time saving video over 10 seconds long and also the google play music app reboots the device for some reason...anyone else with this?
For now i am getting close to usual wifi after changing my settings around although it is still only 60-70% as strong as it should be :/
mauchito said:
I don't see the Eco Mode, maybe is just a feature of the ROM you are using? I see Wi-Fi optimization (minimize battery usage when Wi-Fi is on), is that it?
Click to expand...
Click to collapse
Yes that is what it is...i just called it eco mode but yes it is the wifi optimization thingy
I flashed the pa moto ROM and with the WiFi, I had great signal, it just would not connect. To any router at all. It would sit at saved and never attempt to connect.
Sent from my MB886 using xda app-developers app
tork0112 said:
I flashed the pa moto ROM and with the WiFi, I had great signal, it just would not connect. To any router at all. It would sit at saved and never attempt to connect.
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
sometimes i get that too on CM. It wont connect to wifi till i literally come right up to the modem, otherwise if im walking around the house it wont even see the signal (if im moving around). I have to stop, stand there for like 2 minutes till it finds the signal. Usually if its 1-2 bars of wifi it wont even bother to try to connect.
This is a huge kit kat bug.
I always have had problems with WiFi, even on stock (because of a 3rd world internet provider).. But I can't download anything con google play... I download at 10kbps per second, but downloading from other apps or browser Its decent like 2-3mb/s. How can I fix this?
Arjomer said:
I always have had problems with WiFi, even on stock (because of a 3rd world internet provider).. But I can't download anything con google play... I download at 10kbps per second, but downloading from other apps or browser Its decent like 2-3mb/s. How can I fix this?
Click to expand...
Click to collapse
now that i dont know.
My problem isn't internet speed. Even here in the USA i get 70kbps internet because to get anything more than that i need to pay 2 or 3 times more and i already pay 30 bucks a month for 70kb. But the problem is the signal, i cant get signal in my bedroom on kit kat rom, but i can on stock.
your problem? i really dont know, try clearing data on the play store, rebooting the phone and trying again. its probably a play store issue
Yeah.. I hope we could get a decent wifi reception on kk. And I already done that, Should I flash other gapps?
Sent from my ATRIX HD using XDA Premium 4 mobile app
I flashed the Pac Man 4.4.2 ROM on my kids Atrix HD, and that was the first thing I noticed. I was doing the work at my desk, which is located about 5' (with a typical wall in between) from my AT&T (Motorola) wireless router. Prior to that; I got full bars on the Wi-Fi signal strength meter anywhere within a 50-60-' radius. After I did the upgrade from Pac Man 4.3; sitting at my desk, 5' away from the router; I was only getting 3 bars - which - still works, but is a significant degradation in Wi-Fi performance. Sitting at the same desk, or anywhere on my property with either my Samsung S4 or Note 3, I have full bars, and full speed. Both of my Sammy's are running the stock AT&T KK update, unrooted - but living for the day that an exploit becomes available.
In fact; when I turn the corner onto my street (my house is the second house) my Sammy's connect to my router before I reach my driveway. Now, bear in mind; I have the power of my router turned up to a full 10. The router is located inside my bedroom closet near the ceiling, with no external antennas. I have it bridged to a dual band D-Link router for 5GHz with the 2GHz disabled. I carefully used a spectrum analyzer / logger to sweep the area for the best channels, as well. All that being said; I don't think much of that is relevant to the decreased Wi-Fi- performance of the Atrix HD, since it worked similarly to the Sammy's before the 4.4.2 bump.
nukesnooper said:
I flashed the Pac Man 4.4.2 ROM on my kids Atrix HD, and that was the first thing I noticed. I was doing the work at my desk, which is located about 5' (with a typical wall in between) from my AT&T (Motorola) wireless router. Prior to that; I got full bars on the Wi-Fi signal strength meter anywhere within a 50-60-' radius. After I did the upgrade from Pac Man 4.3; sitting at my desk, 5' away from the router; I was only getting 3 bars - which - still works, but is a significant degradation in Wi-Fi performance. Sitting at the same desk, or anywhere on my property with either my Samsung S4 or Note 3, I have full bars, and full speed. Both of my Sammy's are running the stock AT&T KK update, unrooted - but living for the day that an exploit becomes available.
In fact; when I turn the corner onto my street (my house is the second house) my Sammy's connect to my router before I reach my driveway. Now, bear in mind; I have the power of my router turned up to a full 10. The router is located inside my bedroom closet near the ceiling, with no external antennas. I have it bridged to a dual band D-Link router for 5GHz with the 2GHz disabled. I carefully used a spectrum analyzer / logger to sweep the area for the best channels, as well. All that being said; I don't think much of that is relevant to the decreased Wi-Fi- performance of the Atrix HD, since it worked similarly to the Sammy's before the 4.4.2 bump.
Click to expand...
Click to collapse
I'm also on at&t except with a 2wire router. I had to move the router around to get slightly better signal. But still. I would sit in my friends house and I could use his parents houses WiFi (on the same property) and get 2 bars. Now its none.
Sent from my MB886 using XDA Premium 4 mobile app
russian392 said:
I'm also on at&t except with a 2wire router. I had to move the router around to get slightly better signal. But still. I would sit in my friends house and I could use his parents houses WiFi (on the same property) and get 2 bars. Now its none.
Sent from my MB886 using XDA Premium 4 mobile app
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Click to collapse
I had a 2Wire until last summer and it was a pretty decent router with decent coverage. I modified it by adding two external antennas and only made a slight difference. that was before rooting, tweaking, etc. The Motorola router is much better with respect to signal coverage - without any modifications.
The issue that I'm having, now is that I'm experiencing significantly less Wi Fi performance with the Atrix HD after I did the operating system upgrade. The other two stock phones are still working as well, or better than expected after the 4.4.2 update.
nukesnooper said:
I had a 2Wire until last summer and it was a pretty decent router with decent coverage. I modified it by adding two external antennas and only made a slight difference. that was before rooting, tweaking, etc. The Motorola router is much better with respect to signal coverage - without any modifications.
The issue that I'm having, now is that I'm experiencing significantly less Wi Fi performance with the Atrix HD after I did the operating system upgrade. The other two stock phones are still working as well, or better than expected after the 4.4.2 update.
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Click to collapse
Are you using official 4.4?
Sent from my MB886 using XDA Premium 4 mobile app
None of my devices has ever had dropping problems with the WiFi (iPhone, iPad, S6 Edge+, notebook and a wifi extender). But since I bought the S2, it is randomly dropping connection, with no pattern.
Which model did you buy?
SM-T719
It's the latest 8" with qualcomm
Yes I'm having the same issue in the T713 model but not in the T813 model, both are th Qualcomm model
Im having the same issue with mine. I called samsung support and they were no help.
Same issue with sm-t713
Sent from my SM-T713 using Tapatalk
Same issue with SM-T813, found a temporary fix.
Just replaced my SM-T810 with a SM-T813, and ran in same wifi drop issue. My girlfriend and her SM-T813 ran in the same issue too. It happen randomly from 3-4 times per hour to one time in 2 hours. I foud it only occurs on 2.4ghz network connected in N. It happen to me on 3 differents routers, DIR-868L REV B 2.04, DIR-868L Advanded Tomato, DIR-628, and Asus RT-AC68U stock with latest firmware. If i configure the 2.4ghz band to G only, no issue, also, the 5ghz band got no issues at all. Hope this help your issues while waiting for a fix from Samsung.
Thanks for the tip. I can confirm that 5ghz wifi works perfectly. Hopefully samsung will fix soon.
ndompierre said:
Just replaced my SM-T810 with a SM-T813, and ran in same wifi drop issue. My girlfriend and her SM-T813 ran in the same issue too. It happen randomly from 3-4 times per hour to one time in 2 hours. I foud it only occurs on 2.4ghz network connected in N. It happen to me on 3 differents routers, DIR-868L REV B 2.04, DIR-868L Advanded Tomato, DIR-628, and Asus RT-AC68U stock with latest firmware. If i configure the 2.4ghz band to G only, no issue, also, the 5ghz band got no issues at all. Hope this help your issues while waiting for a fix from Samsung.
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Valid information, ndompierre!!
I´m situated in Germany and bought a S2 8.0 (SM-T710, Android 5.0.2) last week.
One of my use cases is watching movies which are stored on my NAS. With my "old" Nexus 7 (2013) everything worked like a charm.
But with the S2 I ran into the issue that the movies stucked once in a while.
At first I thought it had something to do with the apps I am using, BSPlayer and MX Player Pro (which work fine with the Nexus).
I even downloaded VLC Player but the same behaviour occured.
Then I downloaded the movie locally to my Tab and deactivated WiFi. Bingo..played without any hiccup. Proof enough that everything is fine with the apps.
So I googled a bit and came across this WiFi issue others also have. After I followed your proposal and changed the 2.4GHz band in my router from option "802.11n+b+g" to "802.11b+g" everything works fine again. No dropout during the whole streamed movie.
So I hope, too, that Samsung will come up with a WiFi fix soon.
Interesting. I've noticed that since updating to MM, my T810 seems to frequently switch to my other wifi networks on me. My preferred SSID is 2.4GHz N mode. I never catch it happening when I'm using the tablet, but after going to sleep and waking it up it literally seems always to be on the "wrong" network if I've previously switched it to the "right" one (not sure if it hops off the other 2.4GHz ones as well). I'll stick wiht 5GHz for the time being!
Saw Spotify dropping out a few times this weekend while connected to a wifi Hotspot. Haven't had a chance to test it at home yet. T817W model running Marshmallow.
Sent from my SM-N930W8 using Tapatalk
I bought the T719 LTE 8.0 inch Version last week and also hab wifi connection problems, but only when in airplane mode. My Router is am fritzbox 7490 at 5ghz. Currently without any reason the wifi connection is stable. When in LTE mode the wifi was always stable.
I have the same problem too. (T719 LTE model) I was wondering would the radio mode consume battery faster instead of airplane mode?
P.S. I still have problem but i am on airplane mode. Have not tried yet radio mode
disconnecting wifi
I have the t819 bought it last week constantly dropping wifi had the s3 tablet before never happened also have ipad and does not happen. Sent samsung an email but still waiting for reply
My T813 does this, but only on battery when optimization is on. When it's on the charger, or I turn power optimization off, it stays connected pretty solidly. I suspect a fault in the power management.
It is kind of annoying, as I have some clients that have to be restarted every time the network drops.
jshamlet said:
My T813 does this, but only on battery when optimization is on. When it's on the charger, or I turn power optimization off, it stays connected pretty solidly. I suspect a fault in the power management.
It is kind of annoying, as I have some clients that have to be restarted every time the network drops.
Click to expand...
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How do you turn optimization off? Battery optimization can be turned off on my tablet, but it has to be done app by app (one at a time)
So I bought note 9 two days ago and it was on Samsung experience 9.5, oreo 8.1. I have a dual band D link router which has both 5.0Ghz and 2.4Ghz wifi. But after pie update the phone is not picking the 5ghz band at all. I have reset the phone clear cache and also changed router settings.
I think its a software problem of one ui. Is any one facing this issue? Anying I can do to get back 5.0Ghz?
Any suggestion will be appreciated.
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Aelham169 said:
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Click to expand...
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The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
Mr. Orange 645 said:
The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
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Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
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Not sure what to tell you. 5.0Ghz works just fine on mine. And I've been on the beta since it was released and now on the official Pie. Never had an issues with it.
Try to change the channel and check.
Sent from my SM-N960F using Tapatalk
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Click to expand...
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I have had a similar problem before and since the Pie update. I use 5 ghz band in the same room as my router. 2 Apple devices and my LGV20 are connected to the same 5ghz band. I used wifi analyzer to choose the best channel which for me is channel 40. The other devices hold signal even after sleeping. My Note 9 (unlocked American version) sometimes just loses internet. There is an exclamation point next to the wifi icon. When I check wifi analyzer the signal strength is fine (lower absolute value than 60 or higher value than -60 dbm). The worst thing is once the exclamation point appears (meaning no internet despite retained connection to router) it will never reconnect to internet unless I turn phone wifi off and on. Resetting router has no effect. I reserved an ip for the Note 9 and put the phone on fixed ip so it won't get booted by another device. I'm at my witts end.
---------- Post added at 04:59 PM ---------- Previous post was at 04:45 PM ----------
paul_59 said:
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Click to expand...
Click to collapse
If you search the internet you will. Lots of us have wifi icon suddenly show an exclamation point next to it
This means good connection but NO INTERNET! This despite other devices on same 5 ghz network have no problem. Wifi analyzer shows good signal and no competing networks.
The temp fix is wifi off wifi on now it reconnects and everything is fine for 20 minutes or several hours but eventually the exclamation point is back. If it would reconnect or at least try to reconnect it would work but it just sits there waiting for me to do manually.
If we had Bixby routines like the GS10 I would write a routine to toggle wifi when there is no internet but the problem is the wifi IS connected to the router so there is probably no way to write that as a routine... and we don't get routines anyway.
I agree it isn't due to Pie in fact mine is slightly more stable since pie but still that damn exclamation point!
Sent from my SM-N960U1 using Tapatalk
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
A.Noob said:
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
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Click to collapse
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
5ghz AC wifi has always worked for me on any channel, running openwrt on my tplink archer c7 router.
N960F running latest devbase pie rom.
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
What roms have you tried?
Why don’t you downgrade to Oreo and see if it works again?
It was the same in Oreo. My phone is stock unlocked Note9 on VZW.
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
Was trying to help the op who posted just last month.