Hello, I have a Moto X second generation XT1097 (from Brazil). And I received the update to lollipop recently. For a few days it was ok, but then it started draining battery like crazy. I used to get at least 16 hours with 4h30 of screen time, and now I am barely getting to 10, with less then 3 hours sot. The other people with this version of the phone here in Brazil didn't get this problem (according to motorola forum owners). My phone is not rooted, and I don't want to root it, because I heard I will lose the warranty. I downloaded Gsam battery monitor to try and find out what's the problem, and apparently the biggest drainners are kernel and android OS (16% and 10% respectively). I've searched a lot of people with similar problems on the internet and tried to factory reset it, (and reset it from the recovery too, if that makes any difference. Even without installing the apps it drains very quickly). I also tried updating the play store app manually, as apparently that has helped some people. Still nothing. I'm keeping the wifi off right now, and GSAM indicates the battery decrease rate got to 0, but got to -10%/hour again after some time. Can someone please help me? I've read something about static and dynamic IP, that might cause this, how can I solve that? And if I solve it, that menas that it will only work for my home wifi? Because my university's wifi doesn't give me any better battery either. I'm almost about to return it to the manufacturer, someone please help.
Facing the same issue. Did not factory reset yet.
Is yours XT1097 too?
The factory reset doesn't really help at all...
Hi all, I've been having serious problems with my pure edition Moto X. Practically since I bought it, a month ago. The phone is stock and without root. The phone restarts itself every night, one or more times. I have tried leaving the phone in safe mode, with or without internet connection and even in battery safe mode and it keeps happening. I also tried to clean cache from recovery and doing a factory reset without consequences. The rest of the day the phone works without any issues.
The most weird thing is the battery stats graph the phone shows after this happens. I attached a screen capture of that. It seems like the phone reads that the battery suddenly drops to zero and stays that way for several hours until it restarts and get a normal reading again. I'm thinking that maybe it has something to do with the battery or the system reading the battery level wrong.
I will greatly appreciate any suggestions.
Thanks!
If it's happening in safe mode, than I'd exchange it on warranty.
Is there anyway to manually reinstall lollipop? Maybe something went wrong in the update. If it was a hardware problem it should do it at any tine, right?
Have you tried to factory reset from recovery mode? Also you need to calibrate your battery once a month. Solved my same problem.
Sent from my XT1092
Ok, so I had a problem with my old Moto G 2014 and bought a new one. I've been using it for two days and I'm yet to get the battery life I used to have on my old one. With Kit Kat I used to get 4,5 hours of screentime. When updated to Lollipop I went to 5,5-6 hours of screentime. With the new one I'm getting 4,2 hours of screentime tops. The phone came with Lollipop already so I was hoping to get my old battery life (or better, as it is a new phone).
"Android Services" is having an abnormal use of battery (as seen on screenshots) and it is actually eating more battery than screen on some point which was NEVER the case before.
As for screentime, right now I'm with 75% battery and 1,1 hour of screentime. Usually on the old phone I'd get 1,1 hour of screentime with something like 87%.
The battery consumption overnight is also abnormal. I went to sleep with 85% and the phone in airplane mode and woke up to 80% - 7 hours without use nor signal searching (I know the phone uses battery overnight but 5% in airplane mode is too much for my experience). The charts didn't show any sign the phone was awoke on this time.
I've already frozen Motorola apps, did all the recommended settings - that I had on my old phone - (location with low battery use, turned off printing services (and frozen them too), wi-fi automatic searching off, etc), I am yet to use 3G/mobile network (so far I have only used wi-fi), the screen brightness is close to the minimal (automatic brightness is off), etc, so I don't know what the problem is (and I don't want to factory reset my phone now and lose all the app settings I just redid).
I want to know if you guys have any idea of something I can do or understand the "Included Packages" used by Android System (which obviously is eating the battery, I just want to find out why and fix it).
Thank you!
Fixed it. The solution was clearing the cache of the apps listed on the Android System battery stats + doing a cache wipe on Recovery Mode.
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
blackliquidedit said:
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
Click to expand...
Click to collapse
Can you post your latest screenshots please? Also, go to Settings -> Battery and tap the battery graph and post a screenshot of that as well...
So I did a factory reset, reinstalled the apps, redid all the settings and did a battery calibration. Yet, I'm with 17% and only 4 hours of screentime. It's very frustrating. It's two hours less than what I used to get. And the worst is that I can't just turn the phone back and say that the battery isn't as good as my old phone one. It is either a Motorola/Android setting or I was just given a bad battery. Again, very frustrating.
I haven't been using FM Radio, DropBox (wth this NativeDropbox agent), so I don't understand these on Android System, and I'm only using wi-fi.
Any help?
I don't know what's causing it.. I had 30% left with 5h+ of screen on time yesterday, the battery life's fantastic. Without using battery saver mode aswell, I only have the brightness set to min most of the time (bright enough inside) & location off.
In my old one I'd get to 6 hours with similar settings (location was turned on though, with low battery use, and it didn't bother). I don't want to have to turn my phone into a stick to get reasonable battery life.
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
blackliquidedit said:
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
Click to expand...
Click to collapse
I prefer KitKat too. If you like Lollipop as a whole and the only thing bothering you is that battery drain, I suggest you get a Custom ROM which is based on Lollipop (I'm using this one: http://forum.xda-developers.com/moto-g-2014/development/pf-cm-t3127531) and it's working quite fine.
If you want a Custom ROM based on KitKat, go for MicroKat ROM.
Btw, turn off auto brightness for your phone and drag the brightness slider to the minimum (or wherever you're comfortable keeping it) because detecting the surrounding light and adjusting the brightness consumes more battery. Let us know what decision you make and how the results turn out to be for you...
I've been doing some stressing tests. With location services turned off I've been able to get 5.5 hours of screentime (this was the only thing left to do on the battery saving checklist). 5.5 hours with 1% left of battery. This is still less than I used to get on my old Moto G 2014, on which I once got 6.15 hours with 3 or 4%. However, this must be some firmware bug or setting, IDK (and no one here seems to know nor care), so I guess I will only wait on a update maybe. I've tried everything but flashing a different rom. Flash a stock rom is still an option but IDK if I want to reset and do all again with the risk of it doesn't work.
Right now I just put my phone to charge with 13% and less than 4.4 hours of screentime. I might have to settle for this, but comparing to what I had it is very frustrating.
I'll update if I "fix" it or if I decide to flash the stock rom (I'm not up for flashing a modified rom because I don't want to unlock the bootloader and lose the warranty).
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
blackliquidedit said:
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
Click to expand...
Click to collapse
Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
Solved
Ok, I think I got it.
My Moto G XT1069 came from factory with Lollipop, so I didn't have to update OTA or anything. What I did was: I flashed via fastboot the Lollipop stock rom/firmware (one I easily got on Google, that I came to know is the OTA update from 4.4.4 > 5.0.2, as the "System version" is different of the one I used to have). This solved my battery problem. No bootload unlock needed, so no warranty void.
I guess some bug with Moto G's factory Lollipop is causing poor battery life, so for anyone's experiencing similar problems, this is what got mine fixed.
dakshay95 said:
Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
Click to expand...
Click to collapse
I know it is a different matter but how do I root my phone without unlocking the bootloader?
blackliquidedit said:
I know it is a different matter but how do I root my phone without unlocking the bootloader?
Click to expand...
Click to collapse
Try the Kingroot application. I think it's possible. Lots of videos and tutorials out there as well
Sent from my Moto G 2014 using Tapatalk
---------- Post added at 08:57 PM ---------- Previous post was at 08:51 PM ----------
Just wanted to know, which firmware did you flash? Can you put the link on here? Glad that your issue is resolved !
Sent from my Moto G 2014 using Tapatalk
I flashed this one: https://mega.co.nz/#!MMpCGYSJ!yMa0_a1dwPgxy7aTGN78uEjgedx3Sd-eo_D2kopf5Yo
Has anyone seen this happening on their MotoX? i have an XT1096 and mine has been doing this for a while. at about 15% it will shut down and then won't startup because it says the batter is dead. i have tried killing it multiple times to see if it would reset the battery stats, but it doesn't seem to work.
any suggestions?
Same here (XT1092), annoying AF
If someone have a workaround please share it with us
I have a XT1097 and is the same here, some timer it shuts off with 30% of battery.
My phone is completely stock, I did a master reset on it, but it becomes better for just a couple of days...
It happens to me too sometimes, but usually i can tell it's going to happen because it drains normally until about 15% and then the battery level just stops going down. When that happens i usually plug it in so it doesn't die
Same Problem
I had the same problem with my XT1096. I complained to Moto about it. They told me to factory reset it. I did and it was fine for a month and then started happening again. When I complained again they gave me a warranty replacement. Which worked great for a month or so and then started doing the same thing. So, I got the unlock code from them, unlocked it and installed the ROM found in this thread to upgrade to Marshmallow. When I flashed it I took the advice in the thread not to allow Google to reinstall all my apps, so I started fresh. I not only haven't had the problem again, but with MM I'm getting insane battery life. I now finish the day with %50 battery instead of %20, aka shutdown. Very happy with it. So if you don't want to unlock your phone and mess with the ROM I would at least suggest giving a factory reset and NOT allowing Google to reload everything this time. That may or may not work. But I've heard that sometimes allowing Google to restore your phone can keep problem settings apps, etc that were causing the issue in the first place. YMMV.
Todd
if you see a vertical bar in your battery stats, meaning battery went from 20 straight to 0, that mean your battery is gone. i had this problem on my galaxy note edge and changing battery solved it. dont know about this phone though
I had the same problem. Have stock 6.0 + rooted XT1092. All I did to solve the issue is to let the battery drain completely to 0% until the phone shuts off and then charged it to 100% for the whole night without switching it on and with a slow charger that came with my Moto 360 v1. I know it might ruin the battery but doing this once or twice won't cause any harm. Do not turn on the battery saver mode. Somehow that is the main cause of this problem until you calibrate. Now the issue is completely resolved without resets and changing the battery.
Moto X 2014 XT1092
Same here for a XT1085 (China variant).
I have contacted Moto Support and replaced "motherboard" what they called, and it costs me 200CNY because they told me there was some liquid mark in charging port.
AND NOTHING CHANGED AFTER THIS REPLACEMENT.
Hey guys,
So last weekened I decided to give custom ROMS a try, and I started with Lineage OS, but the battery was really bad, I ended up changing to ASOPextended and finally to Pixel Experience. Now the thing is, on all of these the battery was behaving super weird, charging super slow and draining really fast, it seemed to be a bit better on Pixel Experience, and I left it charging all night with the phone turned off. When I woke up, the phone was completely drained and I can't charge it or turn it on.
I saw another post here saying that someone had the same problem as me, but that they could charge it in recovery mode, and that definitly seems to work.
Can anybody tell me what do to? What did I do wrong while installing these ROMS? How is everybody else using custom ROMS on their phones if the battery is so bad?
Thank you!
did you solve it? i'm getting the same issue i just flashed Pixel Experience and the phone just won't charge i'm going to try maybe wiping Dalvik/ART and cache throught TWRP