USB/wireless charging problem - Samsung Galaxy Note 8 Questions and Answers

I am having a problem with the unlocked US Note 8 when trying to charge wirelessly or via usb. When placed on the charger or connected directly to the usb cable, the default mode is for usb to charge another device. The phone will not charge until I go to notifications and switch it to "charge this phone". I have been unable to find a way to make wireless charging work consistently unless it was just restarted. Does anyone know if this is a bug, or is there a setting I am not finding on the phone to set it to charge this phone by default?

USB defaulting to charge connected device
Despite having changed the default in developer options to "charge this phone", the next time the phone is connected to either a wireless charger or a USB cable it returns to the "charge connected device" option. This negates the usefulness of wireless charging as it does not resume when placed back on the charger or plugged in. I have to go into notifications every time to change the USB configuration.
Does anyone else have this problem? Can someone confirm this is not related to the problems of wireless charging seen by others using the Note 8? I have the unlocked version from Sammy on Verizon.

I know the options you're talking about but my Korean N950N works just fine via usb or on wireless pads. Maybe you need to do a factory reset?

Note 8 USB configuration
I have done it once, no joy. I will try one more time, but not hopeful. Thx tho. Resetting that is.

Is this happening before or after restoring all apps and settings.
Sent from my SM-N950U1 using XDA-Developers Legacy app

Only installed the standard sammy and google apps, still does not charge phone automatically. System update today does not fix it. Safe mode has the same difficulty. I am stumped.

Okay, wiped, rebooted without app restore, did not install additional apps. Still unable to get the phone to stick with "charge this phone" even with developer options. Always defaults to "charge connected device". Wondering if I am going to have to send this back.

What does your USB configuration show in development mode? Make sure it's not on charge phone, select mtp. See if this helps.
Sent from my SM-N950U1 using XDA-Developers Legacy app

Tried all settings in the developer mode. USB configuration simply does not stick, always reverts to "charge connected device". On the security side it is a plus, I now have two factor authentication before I can charge.

I don't have any of these issues. T-Mobile version here

Going to get the firmware reflashed, hopefully that will fix it.

Reflash did nothing, will be looking for repair or replace options.

It's a hardware issue, that samsung will say is your fault. Good luck getting them to repair it. Front line samsung people will try to wear you down to get you to give up and save them money.
Sent from my SM-N950U using Tapatalk

It occurs when plugging into a Windows 10 machine.
If I set my phone on my wireless charger, it is fine and charges.
If I plug it in to it's wall charger, it is fine and charges.
However, when plugging into a USB2 or USB3 port on my Windows 10 PC, it defaults to file transfer and defaults to letting me open up my phone and gives me access to both my internal storage and microSD card installed in the phone. This is actually much nicer than my previous phone, which required a wireless FTP transfer app to do this.
On the one hand, this is desirable if you're using your wall charger or wireless charger to charge your phone, but I tend to set my phone to charge wherever is closest for me, which is often my PC. I may just have to bite the bullet and rearrange power cords to give me more outlets around my desk.
---------- Post added at 02:40 AM ---------- Previous post was at 02:36 AM ----------
DAvid_B said:
It's a hardware issue, that samsung will say is your fault. Good luck getting them to repair it. Front line samsung people will try to wear you down to get you to give up and save them money.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
It may not be a hardware issue. My phone operates appropriately with the exception of interacting with Windows where is assumes I want to file transfer, but it occurs to me that it might be Windows setting the default setting to file transfer as it doesn't have a "Charge this device option from the PC side. It could just be choosing the one both devices share.

Oops nvrmd see you already tried some things.

After unlocking Developer Tools, I changed the USB setting to "Charge This Phone" and it worked properly, but gives the "is charging slowly" message, however doing this removes the option to adjust between the choices from the Notification list unless you default it to the "Transfer Media" setting, so you're probably better off not doing this.

ssjseifer said:
After unlocking Developer Tools, I changed the USB setting to "Charge This Phone" and it worked properly, but gives the "is charging slowly" message, however doing this removes the option to adjust between the choices from the Notification list unless you default it to the "Transfer Media" setting, so you're probably better off not doing this.
Click to expand...
Click to collapse
Yeah on anything but a compatible 'fast charge' source you will get that message, and it will be much slower to charge than what you may be used to with wireless fast charger or brick fast charger.

Related

Potential (very annoying) USB connection issue

I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc.
call Verizon or LG for that support..OR try your control panel windows settings..devices
pissinguoff247 said:
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
Click to expand...
Click to collapse
Is the little USB symbol showing up in the notification bar?
If not...try a different USB port on the computer.
Sounds dumb, i know...but it worked for me today when I had the same problem. And I think I recall it working on my old Incredible.
SOLVED
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc, between mass storage mode and whatnot. When I switch the LG from charge to mass storage and back on the fly, it's doing something to the samsung drivers. When i reconnected my samsung, then the LG again, things went cuckoo for cocoa puffs until I rebooted.
I can't post a new topic as I have less then ten posts but I have an issue with my connectivity as well. When unplugged the phone still shows the USB icon in the top left corner like it is plugged in. However when plugged in the phone will charge but when connected to a computer mass storage mode will not work or show up. I have tried it in windows xp/ osx on my MacBook. Windows 7 on my desktop and nothing. The drivers are good as it was working before. I have done a wipe/data, restored back to cubed 1.1 mod and it is still doing it. It doesn't bug me that bad as I use andftp to move my apostle back and forth from my NAS to sdcard. But I would like it fixed as trying to put music or ISO's for my psx emulator can take a minute over the wifi. Any help would be appreciated.
Sent from my VS910 4G using Tapatalk
Why am i getting a Factory data cable connected and i cannot switch between usb modes?

Droid 3 undetectable

Alright, So I'm looking to help a friend get to the point where they can plug in their Droid 3 and it actually work.
Have plugged into every USB port, have installed the drivers Verizon reccomends installing for the device.
Basically we called up Verizon, and requested to get a actual OEM/Motorla cable. They sent a actual Motorola cable. Still doesn't work.
From what I understand the device has only been detected ONCE, and it was unsuccessful at finding drivers, now when you plug it in it doesn't even try to look for drivers. It just charges. gives you no options to mount or anything.
I've shot in and uninstalled alot of the drivers so it would cause it to re-detect and that attempt was unsuccessful as well. Uninstalled the Motorola driver application and did the same thing over, Uninstalled the USB drivers. Still nothing.
The device does run the most current version of Android, It is running stock. any clues?
perhaps try to manually install the drivers control panel/hardware/devices an printers
Have you checked the actual setting for the usb connection itself? Is it on charge only mode? Try a different computer if you can, if not, see if you can change the setting for when you first plug it into a computer, you should get the options of pc mode, charge only, media sync, and hard disk.
Sent from my DROID3 using XDA App
Jell - I'll shoot in and give that a shot if I can see if I can, Is i'll check for a driver package on the forums I guess see if anyone has one
Josh -- Not sure how to actually set the setting for the usb connection rather then when you plug it in and it asks for you to set it.
You plug it in and it charges, Doesn't ask what mode you want to put it in. Its like you're plugging it into a charger.
I have the same problem with connecting. My phone isn't recognizing that its plugged into a computer, it thinks it is plugged into a wall charger. It would be nice to know if anyone have figure this problem out.

Phone isn't recognized when plugged in

The phone charges fine when plugged into the usb port, but I get usb device not recognized errors. It doesn't even popup to install any drivers.
I've tried installing the motorola drivers manually, but that didn't work either. I'm using the cable that came with my lg revolution as verizon said that would work just fine for the bionic. It does, but just for charging not managing the sdcard, etc.
When you plug it in, pull your status bar down, then select your USB mode. Make sure you don't have it set on charge only.
Sent from my DROID BIONIC using XDA
There is no usb notification on the pull down bar for some reason. Not even toggles for wifi, bluetooth, etc on the pull down bar.
Verizon is sending a bionic cable =/.
Check to make sure that your usb ports are working, my laptop shorted out all its usb ports at once while my bionic was plugged in. Also make sure that the cord is plugged in correctly to your phone and computer
If its charging but doesnt show anything in the pulldown, either your USB ports arent running correctly or the cord isn't supported for usb transfers.
I am having the same issue with my wife's phone. We both have Bionics and I have tried both cables on both PCs, mine works flawlessly on all, but her's will not detect a USB connection except to charge. Plugging the USB cable in shows battery charging but will not prompt for USB mode.
When Windows detects the device the driver install fails saying "Device unplugged"
Having usb debugging checked under apps can cause similar problems also.
I have to select Turn on usb storage. then unplug the cable and plug it in again. selecting turn on storage again usually does the trick.
This is on AOKP SELFKANG roms. YMMV
Have tried unticking USB Debugging, did not resolve issue.
Unable to toggle USB Storage as the phone does not detect and prompt when plugged in. Has worked previously, just stopped.
Just got the cable Verizon sent me, it's not even working either. I get no prompt to enable usb, I've tried usb debugging on and off, tried every port on my computer, this cable is the only thing that will not work in any port, the ports are good since I have other things in the same ones I've tried.
Now motorola is sending me a motorola cable after making me do a factory reset to test the one Verizon sent me -_-. God, I'm getting tired of reinstalling/setting up everything. There's no way to backup, etc without being rooted is there?
Let us know if the Motorola cable fixes it.
unfortunately, no you can't back up your phone w/o it being rooted.
that sucks about the cable, I would be all over VZW sending you a new phone if the cable from Moto doesn't work. It should be covered under the hardware warranty and should only cost you shipping.
have you tried either cable on a different computer altogether?
I had this very same problem on my samsung Captivate and then again on a brand new LG Thrill. they had worked fine connecting to W7 ultimate. then one day nothing. got the USB failed error. no USB connect option on the top bar. got the LG replaced last week. hooks up fine just like the last one.
Moto cable, 1st plugin and it works fine -_-.
at least it is working now, makes no sense why some of these devices can use literally any micro usb cable you can find (mine is this case) and others you HAVE to use the Moto cable or nothing will work.
That makes so little sense. I have two Motorola cables, the ones that came with the phone, and neither of them are working with my wife's phone.
from my Experience, Only the stock Bionic Cable works right. Others dont charge as fast and wont let me mount to pc. Not sure why. Guessing maybe the Bionic cable is set to higher frequencies since its a Dual core phone?
Well, as an old RF engineer I will make a guess. I recall folks saying the inside two pins carry the data. The data rate is certainly high enough to cause problems if the cable is made wrong. I will look in my old test equipment pile and see if I have a way of checking the cables I have.
I do not have a Motorola cable to test, but I do have cables from VZ that do not work. I may be able to check the data waveform in the time domain and see what it looks like (amplitude, slope, and shape). A TDR would be nice, anybody have one?
Uninstalling usb devices might help
I had the same issue with my bionic. Before the bionic I had the OG Droid, the X, and 2 X2's. So I had a plethora of seemingly identical OEM moto cables. I still couldn't say which one came with the bionic. That said, none of the cables worked consistently. I had the best luck uninstalling everything USB in device manager on my pc.
Go to start, right click on "computer", and then click on manage.
In the window that opens, on the left side under system tools click on device manager.
Then in the right side of the window navigate to USB controllers and expand.
Uninstall everything that is listed, but don't delete drivers if prompted.
After everything has been deleted, right click on computer at the top of the window and scan for changes.
This will reinstall everything and clear out any errors on the bus.
From there I have had mixed results depending on whether I had the phone connected when I rescaned for new devices. Sometimes it would work if I had the bionic connected and sometimes it wouldn't work unless I waited until all of the USB devices reinstalled and then connected the bionic.
Another thing that seemed to help was to unmount the sd card on the bionic settings>storage, and then remount.
Again, nothing worked consistently except replacing my bionic with a rezound.
OK, I have finally been able to get my Bionic to work. And the truth is, there was nothing wrong with the Bionic!
I asked VZ to send me a data cable, after two tries I still didn't have one. So I called Motorola and they sent me a data cable, the cable number is: SKN6378A.
Worked like a charm.
I think I know why this is happening. From my conversation with VZ customer support I can tell the cable list is not descriptive enough to help them make the correct selection.
Yes the data cable that came with the LG Revolution would not work on the bionic, also the new cable has a larger diameter.

[Q] USB Data Transfer problem + Battery drain

Hi guys ! I am having bad luck with a C6903 phone.
First of all, my battery is losing 4-5% per hour in stand by mode, even though the phone is spending 99% of the time in deep sleep. I tried killing every app, I tried safe mode, formating the micro SD card, I did a factory reset. Nothing worked.
The second problem is that the USB data transfer is not working, so I can't root the phone, in order to see more detailed battery statistics, nor can I flash another Rom.
So I'm pretty stuck. Does anyone have any ideea about what could be wrong? Could these 2 problems be related? Could there be a broken IC that drains the battery and is also causing the USB data transfer failure? Or is it more likely that the battery is broken, and it has nothing to do with the USB problem?
I am ready to order some replacement parts, but I don't know what I should buy. Battery? USB port? Charger flex cable?
Please help!
Why is your data transfer not working? Activated debugging?
What process drains the most battery?
Sent from Xperia Z1
Yes, I activated USB debugging and I tried both USB connection modes: MTP and MSC. Moreover, when I connect the phone to the computer via USB, if I go to settings -> about phone -> status -> Battery status, it says "Charging (AC)". So it thinks it is connected to an AC socket, and not an USB port.
Something is wrong with the phone, but I don't know what. Either the micro USB port, or a chip. Is it possible that the PM8941 power management chip is faulty and it is causing both problems ? Is there any other chip that could be causing this problems ?
The process that drains the most battery is "Cell Standby". It takes usually 35-40%. But if I am using the phone for a couple of minutes, then the "Screen" process equals the "Cell standby" process. Which seems reasonable. The processes seem fine.
soblueu said:
Yes, I activated USB debugging and I tried both USB connection modes: MTP and MSC. Moreover, when I connect the phone to the computer via USB, if I go to settings -> about phone -> status -> Battery status, it says "Charging (AC)". So it thinks it is connected to an AC socket, and not an USB port-
Click to expand...
Click to collapse
There is an Option where you can choose what you want when the phone is connected to USB, Charging Only, Media or Storage. If the option is on Charging then is normal to me it Charging only and it appear "Charging (AC).
eclyptos said:
There is an Option where you can choose what you want when the phone is connected to USB, Charging Only, Media or Storage. If the option is on Charging then is normal to me it Charging only and it appear "Charging (AC).
Click to expand...
Click to collapse
Where is this option? I can't find it
Try another usb cable.
I did. I tried at least 4 different cables. It is a hardware problem. I'm sure of it.
soblueu said:
I did. I tried at least 4 different cables. It is a hardware problem. I'm sure of it.
Click to expand...
Click to collapse
You might have a defective device. Just bring it in to the shop and have it checked
Try another PC, install correct drivers...
So much more to try before you send it back.
Also, when you say data transfer does not work, does that mean you cannot send data between pc and phone or the that the PC does not recognise the phone at all?
soblueu said:
Where is this option? I can't find it
Click to expand...
Click to collapse
I get confused, sorry.
gregbradley said:
Try another PC, install correct drivers...
So much more to try before you send it back.
Also, when you say data transfer does not work, does that mean you cannot send data between PC and phone or the that the PC does not recognise the phone at all?
Click to expand...
Click to collapse
Yes...I tried 3 different PCs. By data transfer, I mean that the PC doesn't recognize the phone, and the phone doesn't recognize the PC. And also when I go to device manager on the PC, there is no device that is marked as unknown or nothing. I installed PC Companion and it doesn't detect the phone either.
The thing is that it's a second hand phone so I can't send it back. I can fix it at a service, but they charge too much. I would rather buy a new phone than pay for fixing this one. The only option that I am considering is fixing it myself. But I am not sure which chip is faulty.

Andriod Auto drops out on new Sony XAV-AX5000.

I had the Sony XAV-AX100 and everything worked great. I just switched to the AX5000 and now AA drops out all the time. It will either freeze up, or it will come up with a warning that there is no connection to USB. I have tried a different usb cable. Same problem. I am using the same phone Galaxy S8 and the same high end USB cable. I uninstalled AA from phone and re downloaded it. Same thing. It is very random. It will boot up AA just fine then go to Pandora play a song or two then drop all connections. If I unplug and wait and plug phone back in it will work for a short time then drop out again.
Anyone have any thoughts on what to try here?
I have talked to Sony chat session not much help here.
Thanks
I talked to Sony a little bit (from what I could understand) They think it is a MSC "Mass Storage Connection" connection with USB. But Android has not had a MSC connection since maybe 2015. So why would this be happening now with this firmware? Anyone have any suggestions on how to get phone to a MSC USB connection instead of MTP? Or the radio to use the standard MTP connection on every Android out there.
I got the AX5000 on Monday and have been fighting the same issue. I have a Samsung Galaxy S7 running Oreo (8.0) and have tried everything from a physical perspective (cables, flash, factory resets) but no luck. When I spoke with Sony today, they tried to tell me that AA was not supported on my car (2012 Jeep Wrangler) which ignores the fact that this is an after-market upgrade. I agree that it's likely an issue with how the head unit communicates with the phone. The only place I have found to change USB settings is under the Developer Options. The available options are Charge this phone, MTP (Media Transfer Protocol), PTP (Picture Transfer Protocol), RNDIS (USB Ethernet), Audio Source, and MIDI. I'll try each of them and resort back on the results.
Yes with talking to Sony they said that the phone USB has to be set to MSC for USB1 to work. Well you would think that they would know that has not been used on android run phone for years. I tried developer mode and setting debugging to on. and even tried different USB configurations in debugging. like Switching it to Audio Source. As soon as plug my phone in it kicks it back to MTP. This is a easy fix for Sony they have the MTP setting on the USB 2 wire. But we will see how long it takes them to do an update on this since they just did one last week. Very frustrating I have the AX5000 on my Harley. So it is not very convenient to mess with it.
Please do post if you find some kind of solution: As I am sure Sony will be awhile.
I had the same result with attempting to switch the USB mode. It switches back when the phone is plugged in. A firmware update may be our only hope.
Well not sure if I found a possible fix. I put my phone in developer mode. Then switched the USB to debugged. and used my original USB cord that came with the S8. For the limited time that I have been able to check it out it has worked. Keep in mind this is on a Motorcycle. So time to work on this is limited. The problem I have is that the original cord is 4' long and I have no where to tuck it in. I have tried several different short cords (amazon) and they all will work for a bit but AA stops randomly.
I still think it is funny When I talked to SONY they said that this radio would not work with my phone USB protocol. But I have talked to several people that say they have no problems with same phone & same radio.
Anyone know where to get a 1' USB cord that would be the same as stock Samsung S8 cord? Yes I check with US cellular. Phone carrier..
Thanks
Does anyone know if Sony has fixed this issue yet? This is really the only deck I want. The 2330 was another I was looking at but the screen is resistive.
Still an issue for me. No firmware update beyond 1.01 and no settings or application conflicts that I've found.
https://ap.community.sony.com/s/que...sing-a-samsung-galaxy-s7-edge?t=1538077755876
connection to AA should automatically set your USB to MIDI.
if it doesn't, try setting MIDI manually before connecting the cable (and double check it after connecting).
Yeah, tried that with my Galaxy S7 and it auto-switches it back.
I have it working using a Pixel 3 XL.
First, enable developer options
Settings > About phone > tap Build number 7 times
Go back to Settings, then System > Advanced > Developer Options > Default USB Configuration > Set to MIDI

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