Qustion 1:
From time to time, I lose connection to my WiFi. When I check on it, it says that it failed to obtain an IP address. If I click on it again, it connects fine. Anyone has this issue?
I came from an iPhone 6sPlus and Android phones before that. Never had this type of issues. I have an AC2600 Mu-Mimo router made by TP-Link.
Question 2:
I noticed that the WiFi symbol on the Note 8 is the typical WiFi symbol, but with a circle toward the right side. What is this? What does it mean? (it changes from a regular symbol to this symbol with a circle).
Thank you.
photo would be helpful
and your carrier (or lack thereof if unbranded) would be vital as well.
have not had any wifi issues anywhere ive used wifi. tmobile variant.
router needs a firmware update? or just a simple reboot?
Thanks for the responses guys. For the symbol part, after I took a screenshot and zoomed in, it actually is a wifi symbol with a + . LOL I have bad eyes. So, I Google that and it means Wifi Calling is enabled... I have AT&T.
As far as the not able to obtain an IP address, I've already rebooted the router to no avail. It doesn't happen all the time. So, I still need to figure that one out.
I think it means your connected to the network but do not have internet access. Happens to me from time to time. I have sprint version, but I'm pretty sure it's the routers fault and not the phones
Sent from my SM-N950U using Tapatalk
kstephens98 said:
I think it means your connected to the network but do not have internet access. Happens to me from time to time. I have sprint version, but I'm pretty sure it's the routers fault and not the phones
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
That could be it, but I didn't have this issue with my previous iPhone, or previous Android phones. Now, I am looking at trying a different router... it gets expensive...
Related
Hi all, happy Friday! I searched for my paticular issue but couldn't find anything. Just wondering if anyone else has experienced this issue or something similar. What happens is my revo isn't automatically reconnecting to wifi when i go out of range and then back in. I will notice it's using data (4G or 3G) and when i go to wifi settings the wifi network says disabled and i have to go to it and hit connect. What's more weird is it's doing this with the wifi at work but not at home. It's not an issue with the wifi at work though because other people here have androids, iphones and blackberrys and don't have the issue. The phone has done this since i got it. I've looked at the wifi sleep setting and made sure it is set to never to rule that out. I've done several powerdowns and battery pulls since i got it also. Anyhow just wondering if anyone has heard of this. Thank you and sorry for the length of my post.
That happens on my phone as well, but will reconnect to my home network after the screen is on for a few seconds
Sent from my VS910 4G using xda premium
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Yeeup, I've had that exact issue on this phone from day 1. Some may not consider it a big deal, but it's actually one of my biggest pet peeves about the phone. I was hoping the V6 software update back in August would contain a fix for it, but I didn't notice a change.
Haro912 said:
(Not a very productive post incoming)
I don't have that issue but I always turn my wifi off when I'm not using it. Better battery life plus no issues
Click to expand...
Click to collapse
While that's a valid workaround, and i'd love to do that, it's not an option for me. I have the lowest data plan you can have on a smartphone (2gb), so i have to be on wifi whenever it's available so as not to go over usage. What's odd though is the phone only seems to do this with the wireless at work. I even went somewhere this past weekend that i haven't been in a while and the phone remembered and connected right up to the wifi there. Other smartphones at work don't behave this way with the wireless at work though. I'll just have to live with it, i'm used to it now anyway. Just have to remember everytime or i'll be using up my precious data. I'm wondering if the update to gingerbread (if our revo ever get it) will do anything with this issue.
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
gigem01 said:
What type of security is implemented at your work? I know there is a very common problem with PEAP and MSCHAPV2 authentication and FROYO. I can connect, but as soon as I change to another antenna, I get disconnected. It is the only reason I know I want Gingerbread. It was supposed to be fixed in Gingerbread.
Click to expand...
Click to collapse
Good question gig, work has 2 networks. One uses PEAP and the other is for guest internet access, i have it on the guest. I gather from what you've said it wouldn't help any to try this issue on the main PEAP network.
I have an update on my issue. I was at lunch yesterday and trying to connect to the free wifi there and noticed that the wifi network at work that's been giving me problems was on the list of remembered networks twice! I have no clue how this happened (in troubleshooting i always hit forget). I didn't even know it was possible for any device to have duplicate entries of wifi networks. I deleted one of them and it seems to have worked (so far). Some other people replied saying they were having my issue too, so i wanted to update this thread in case it would fix their issue too.
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
no issues here with my one and my netgear r6300 ac router.
Wi-Fi has been fantastic for me on my one. My evo LTE if you remember had the issue of wi-fi just shutting off after the phone was asleep. That was fixed in an update but even after that was fixed my evoLTE would show it's connected but data would not work. So I would have to toggle it on & off. I also had an issue with my sense widget not working and getting stuck. I was really starting to dislike the evoLTE because of it since your notifications quit working if your wi-fi was not connected correctly. I put up with crappy wi-fi for almost a year, mainly because I knew if I took it into Sprint they would say everything works perfect I just didn't wanna deal with. I know it's extremely frustrating to not have your wi-fi work correctly. My advice see if you can get a hold of another HTC one to test side by side. If it's a hardware issue you should get it swapped. You could also try hard resetting. I use a a WRT54GL with tomato at home and a Asus N66U at work, both have performed awesome with my one.
I have _exactly_ the same issue with my One. I have no idea if it's a software or a hardware problem. Tried a hard reset just yet, but it didn't seem to make a difference.
Really frustrating indeed, since the One is not very good available in the Netherlands yet, so if I return it, I might have to wait a few weeks to get a new one. I've tried it with at least 6 completely different WiFi networks, but the problem occurs with every one of them.
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
WiFi on mine is insanely crazy! Picks up signal way better than any other device I've ever owned. Might be the kernel I'm running. Try it out! Look in the original dev thread.
Sent From My HTC One, On The Now Network From Sprint!
thecreative121 said:
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
Click to expand...
Click to collapse
I've noticed this as well. Areas in my office where I could get a decent wifi signal with my 3D I am dropping wifi completely with the One.
Router brand/model? Firmware version? WEP/WPA/Open? 2.4Ghz, 5Ghz or dual band? Channel (more relevant on 2.4 than 5)?
Does your phone get a valid IP? Check on the phone itself then the router under DHCP (assuming normal configuration, IP should begin 192.168.*.*)
Can you ping any internal node (ie your router) or external node (ie google.com or the IP to google)?
If your router has WEP/WPA enabled, switch it to Open solely for testing the connection.
Sent from my HTCONE using xda app-developers app
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
Had the exact same problem. Only thing that fixed it was switching my router encryption from WPA to WEP. Works like a charm now. Best of luck.
Sent from my HTCONE using xda app-developers app
Same problem and my solution
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
theo.hendriksen said:
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
Click to expand...
Click to collapse
OMG, you saved my life. This was it!
A number of people have been having issues with wifi, myself included. I keep going over my monthly data restriction. I want to know if this is affecting everyone or only a subset of people. If it's the latter, I'll call customer service and get a replacement.
Slusho said:
A number of people have been having issues with wifi, myself included. I keep going over my monthly data restriction. I want to know if this is affecting everyone or only a subset of people. If it's the latter, I'll call customer service and get a replacement.
Click to expand...
Click to collapse
Can you describe the issue a little more? Try testing your connection with Aruba Utilities.
Sent from my Moto X
don't know what the OPs issues are, but I just got the Moto X yesterday and it is not liking my home wifi. Every other wifi I've been on today (at work) has worked great. At home it connects to my router and shows great signal but nothing internet related will load. Everynow and then it will work only to stop working randomly. I have comcast with their ARRIS gateway.
All my other devices at home (roku, dish DVRs, iphone, ipad, GNex, laptops) work fine.
If you have a dual band router, set the frequency settings to either 2.4 or 5ghz instead of auto. I initially had inconsistent Wi-Fi functionality until I did this, now it seems to be fine. I have an Asus ac56u.
Sent from my XT1058 using XDA Premium 4 mobile app
Just like tabbibus said, it shows great signal and has no problem quickly connecting, but nothing loads 3/4ths of the time. For example, I ran speedtest and it stopped partway through the upload even though it was still connected. I can't change router settings because I rely on college wifi.
So it seems like half get the issue and half don't?
Slusho said:
Just like tabbibus said, it shows great signal and has no problem quickly connecting, but nothing loads 3/4ths of the time. For example, I ran speedtest and it stopped partway through the upload even though it was still connected. I can't change router settings because I rely on college wifi.
So it seems like half get the issue and half don't?
Click to expand...
Click to collapse
The frequency setting is in your advanced Wi-Fi settings on your phone. Set it to 2.4 instead of auto and see if that helps.
Sent from my XT1058 using XDA Premium 4 mobile app
That didn't work.
I seem to be having pretty severe wifi issues on networks that are composed of a large number of routers (i.e. campus/business networks) where going between routers will result in the phone believing it is connected, but not being able to send/receive data. This is evidenced both by the lack of notifications/apps working, as well as the wifi icon in the quick toggle panel being orange (which indicates no data being sent/recieved, I believe) despite having full signal. This means that without any external indication that anything is wrong, my phone essentially does not work anymore until I turn the wifi off and back on. Previous phones (galaxy nexus, droid) as well as computers did not have this issue on the same network.
Has anyone else noticed this problem, and if so, found any way to get around it other than remembering to reset the wifi power every time you move between areas?
It sounds like there are multiple WAPs all using the same SSID, and Android is not requesting a new IP address when it disconnects from one WAP and connects to another. You could probably work around the issue using Tasker, and have it toggle Wifi off and on again any time Wifi is disconnected. I you go that route I would recommend using the trial version available from the developer's site, or one of the many similar apps that are available in the Play Store for free.
There may be something more to this though. Hopefully someone else has another idea.
WiFi issues
ice20978 said:
I seem to be having pretty severe wifi issues on networks that are composed of a large number of routers (i.e. campus/business networks) where going between routers will result in the phone believing it is connected, but not being able to send/receive data. This is evidenced both by the lack of notifications/apps working, as well as the wifi icon in the quick toggle panel being orange (which indicates no data being sent/recieved, I believe) despite having full signal. This means that without any external indication that anything is wrong, my phone essentially does not work anymore until I turn the wifi off and back on. Previous phones (galaxy nexus, droid) as well as computers did not have this issue on the same network.
Has anyone else noticed this problem, and if so, found any way to get around it other than remembering to reset the wifi power every time you move between areas?
Click to expand...
Click to collapse
I'm having the same issues both out in public and at my home. This issue didn't seem to exist prior to 4.4 update. Now I'm constantly having to toggle my WiFi on and off or toggle airplane mode and also hitting the symbol down at the bottom left on my phone and on my router at the same time. If someone has any information to correct this would be great. Like I said I never had this problem prior to 4.4.
UncleMike said:
It sounds like there are multiple WAPs all using the same SSID, and Android is not requesting a new IP address when it disconnects from one WAP and connects to another. You could probably work around the issue using Tasker, and have it toggle Wifi off and on again any time Wifi is disconnected. I you go that route I would recommend using the trial version available from the developer's site, or one of the many similar apps that are available in the Play Store for free.
There may be something more to this though. Hopefully someone else has another idea.
Click to expand...
Click to collapse
Thanks for the suggestion! One question though: does the wifi actually "disconnect" when there is a handover between two routers of the same network? Is a handover while constantly connected something tasker could detect?
ice20978 said:
Thanks for the suggestion! One question though: does the wifi actually "disconnect" when there is a handover between two routers of the same network? Is a handover while constantly connected something tasker could detect?
Click to expand...
Click to collapse
As far as I know, Android doesn't "roam" seamlessly from one AP to another even when the SSIDs are the same. I'm pretty sure Tasker would see this as Wifi being disconnected (albeit briefly). You could then tell Tasker to turn off Wifi for 5 seconds and then turn it back on again.
UncleMike said:
As far as I know, Android doesn't "roam" seamlessly from one AP to another even when the SSIDs are the same. I'm pretty sure Tasker would see this as Wifi being disconnected (albeit briefly). You could then tell Tasker to turn off Wifi for 5 seconds and then turn it back on again.
Click to expand...
Click to collapse
I finally got around to making a tasker script to do this, and tried it out for a few days, but unfortunately it does not seem to detect the changing between the different routers on my institute network as having the wifi disconnected, and thus doesn't solve the issue. It was a good idea to try though!
I've cross-posted the issue at the link below in hope motorola will see this, but if anyone knows a better way to report this, please let me know.
https://forums.motorola.com/posts/68884aa31b