help plz! - OnePlus 3T Questions & Answers

guys my screen looks more darker on the right than on the left side. and i have a small yellow tint on the left side.. yellow or green i cannot really decide.
my question is : i cant refund or fix now.. does this destroy my screen or spread and get even worse? or it is normal for amoled display? any advice??

Might just be a graphical glitch. Reboot into safe mode or dirty flash your ROM and see if that fixes it. Clean flash your ROM if the issue still persists.
If software manipulation does not fix the issue, it might be hardware-related. Have you dropped your phone recently? You could try taking the screen off and reseating the display connector on the motherboard in case it was just a bad connection.

Anova's Origin said:
Might just be a graphical glitch. Reboot into safe mode or dirty flash your ROM and see if that fixes it. Clean flash your ROM if the issue still persists.
If software manipulation does not fix the issue, it might be hardware-related. Have you dropped your phone recently? You could try taking the screen off and reseating the display connector on the motherboard in case it was just a bad connection.
Click to expand...
Click to collapse
bro i guess it is amoled ...and my sot is only 6h with normal use ..is it normal ? i mean facebook whatsapp and messenger and youtube .
thanks in advance.

Can you take and upload a picture of your phone so that we can better understand what the issue is?
---------- Post added at 01:41 PM ---------- Previous post was at 01:40 PM ----------
tornido067 said:
bro i guess it is amoled ...and my sot is only 6h with normal use ..is it normal ? i mean facebook whatsapp and messenger and youtube .
thanks in advance.
Click to expand...
Click to collapse
Only six hours? I remember back in 2014 when I first joined XDA, I'd be happy with more than 3 hours of SOT.
To answer your question, yes, 6 hours of screen on time is plenty for this phone.

Related

[Q] Random touches, can someone help with a fix ?

Hello there
Did any of you experienced this problem :
http://youtu.be/hitxapYdGl0
If I lock and unlock the screen, it solves it temporarly, untill the next time it occures.
Tried every fix found on xda ( dissabled x-reality, done the calibration thing, etc )
Flashed anoter .ftf firmware ...
If anyone has a sugestion, or a possible fix, i would try it happily.
If not, I will put gasoline on it, and burn this "*****" down ...
Seems like a hardware related issue to me
I have same issues sometimes, but didn't try to resolve problem.
I lock screen and unlock, it fix for some time.
Sent from my C6903 using XDA Free mobile app
Ihave got that experience when my phone become hot
Well, honestly this is not a 100$ phone. So things like this should never happened ...
It's a globally problem
Sent from my C6903 using XDA Free mobile app
Are you having this problem ?
I have a friend with a white Z1 and he isn't suffering from this.
Someone should contact sony centar about this problem, unfortunatly i cant because i leave in country that companys dosent love so much.
I ve removed the anti shatter film from my z1, The screen feels more responsive now ... I ll wait and see if the problem still persists ...
Al3xxxinho said:
I ve removed the anti shatter film from my z1, The screen feels more responsive now ... I ll wait and see if the problem still persists ...
Click to expand...
Click to collapse
Ok, give me report on this one.
Ok ...
Things i've noticed so far :
- touchscreen is more responsive without the antishatter film
- if the phone is used only for basic things and does not heat up, the touchscreen works flawlessly
- if the phone is used intensively and heats up, things start to look messy ( for example if i run quadrant 4 times in a row, there is a very very big probability for the "problem" to occure.
- if the problem occures, regardless of the temperature of the phone, if you lock it and unlock it, the problem disappears, untill the next time it appears.
OK this is definitely a hardware issue for this device (globally, it has to be). The only I fixed it is my cleaning the grease/oil/sweat etc from the screen with a piece of cloth or directly washing it with water. I do this once in 3 days, I no longer experience this issue when the screen is clean.
Made another video
https://www.youtube.com/watch?v=N42NX8hP8nM
Ran a stability test which heated the phone to ~40 degrees. As you can see in this video, the problem starts to appear, and disappears as the phone cools down. This happens every time I run the test and the phone gets hot.
Well f*** you Sony !!!
I have exactly the same problem! Only lock unlock fixes it for some time. Very annoying!
Sent from my iPad using Tapatalk
It is hardware problem. I had the same problem and replaced it with brand new phone
But I have a new problems on new mobile
Notification bar comes down itself very often (see video below)
Sometimes screen stops working and I have to restart phone
Restarting fixes the problem for a few hours
Can you tell me is this software bug or hardware problem? I can not contact support at this time
i had experienced this problem but it was no hardware problem
+ try to remove any screen guard if applied to your screen
+ try to remove asf
+check if pen mode is enabled and disable it
Jedidiah-Morse said:
It is hardware problem. I had the same problem and replaced it with brand new phone
But I have a new problems on new mobile
Notification bar comes down itself very often (see video below)
Sometimes screen stops working and I have to restart phone
Restarting fixes the problem for a few hours
Can you tell me is this software bug or hardware problem? I can not contact support at this time
Click to expand...
Click to collapse
Mostly i have problem like you, and i dont know what it couse that.
Anyway, yesterday i was on skype with my GF, and my phone heat up, and then i found that my phone recognized touches on the left side next to front face camera. Basicly, there is no digitizer, no screen, so, how can my phone recognize touch up there?
NiM72NiK said:
i had experienced this problem but it was no hardware problem
+ try to remove any screen guard if applied to your screen
+ try to remove asf
+check if pen mode is enabled and disable it
Click to expand...
Click to collapse
Thank you, I removed screen protector and will see if the problem occurs again
But how can I disable pen mode? It is not in the settings menu
And one question, what is asf?
---------- Post added at 02:00 PM ---------- Previous post was at 01:56 PM ----------
Do you mean anti scratch film? I can not remove it because phone is under warranty
Jedidiah-Morse said:
Thank you, I removed screen protector and will see if the problem occurs again
But how can I disable pen mode? It is not in the settings menu
And one question, what is asf?
---------- Post added at 02:00 PM ---------- Previous post was at 01:56 PM ----------
Do you mean anti scratch film? I can not remove it because phone is under warranty
Click to expand...
Click to collapse
Hmmm...seems you are on stock and it shows the pen mode is not enabled... So pen mode is not on... Are u using any screeb guards on your asf?
NiM72NiK said:
Hmmm...seems you are on stock and it shows the pen mode is not enabled... So pen mode is not on... Are u using any screeb guards on your asf?
Click to expand...
Click to collapse
Yes I am on stock. I never root/jailbreak my phones
Right, I had applied matte screen protector on the asf and removed it few minutes ago

[Q] Camera OIS recently started jumping

I've had my N6 since the 8th with no issues at all and suddenly it seems the OIS is acting up when I open the camera. Whatever mode I'm in it jumps all over the place and when in video mode this is then recorded in the same way. Its had no known drops and is in a rugged case anyway.
Has anyone else had this issue and is there a fix?
I have this issue while in landscape mode.. Seems like an RMA is the only solution.
I currently have this issue also. Jumps side to side in landscape mode then up and down in portrait mode. Your saying that it's hardware related? I really dont want to deal with the RMA process. I dont have the funds to do so either.
I've used the camera a lot, why has it suddenly started happening? Is there not a way to turn the OIS off? I've never had it before so I wouldn't miss it. I've looked in dev options and I've not rooted since JB so would rather avoid doing so.
Edit: Have any of you used Camera FV-5? I'm wondering if its since I used it as I didn't revert settings before uninstalling.
My camera is having the same issue. It jumps all over the place you can even hear it click. I decided to RMA. Should be getting another one soon.
Sent from my Nexus 6 using Tapatalk
jumpy camera? ive been seeing it all over the place.. get it exchanged, quick!
GMonkey said:
I've used the camera a lot, why has it suddenly started happening? Is there not a way to turn the OIS off? I've never had it before so I wouldn't miss it. I've looked in dev options and I've not rooted since JB so would rather avoid doing so.
Edit: Have any of you used Camera FV-5? I'm wondering if its since I used it as I didn't revert settings before uninstalling.
Click to expand...
Click to collapse
I use Camera FV-5 and all is fine with OIS on my side (at least for now) therefore I don't think it has anything to do with the issue you reported.
springer.music said:
I use Camera FV-5 and all is fine with OIS on my side (at least for now) therefore I don't think it has anything to do with the issue you reported.
Click to expand...
Click to collapse
Thanks, I'm happy its not the app as I liked some of the features. Guess its back to Tesco UK then. They should be ok for returns
Did you try with factory reset? I saw a case in which that solved it.
Hazzo31 said:
Did you try with factory reset? I saw a case in which that solved it.
Click to expand...
Click to collapse
Yeah, I tried it twice just to be sure. I was considering flashing a stock image at one point. I've taken it back for a replacement which should be ready to pick up on Monday. Just sat with my N5 for now and it feels tiny. How do my thumbs even fit on the screen? I was dreading going for such a big screen and now it's like I'm back on my old HTC Desire I had years ago. At least it's proved to me that when it comes to phones, bigger is better
GMonkey said:
I've used the camera a lot, why has it suddenly started happening? Is there not a way to turn the OIS off? I've never had it before so I wouldn't miss it. I've looked in dev options and I've not rooted since JB so would rather avoid doing so.
Edit: Have any of you used Camera FV-5? I'm wondering if its since I used it as I didn't revert settings before uninstalling.
Click to expand...
Click to collapse
I've never used Camera FV-5 and my phone has been in case (Spigen Neo Hybrid) since I took her out of the package.
Started out couldn't open the camera until after i rebooted consistently after taking pictures and stuffing it in my pocket; then focused like every 6 seconds this was annoying in video mode, then jumped side to side when in reg camera mode and video but not HDR+; but now its so bad that I can't even take pictures and forget zooming in looks like I'm in a fishbowl. Started RMA process today.
---------- Post added at 09:08 PM ---------- Previous post was at 09:02 PM ----------
Hazzo31 said:
Did you try with factory reset? I saw a case in which that solved it.
Click to expand...
Click to collapse
FDR (Factory Data Reset) did nothing for me. When I got home today I flashed stock 5.0.1 still have the same issue.
Here is a video I tried at the Texans game Sunday. https://www.youtube.com/watch?v=buzw9WZuHZ0
---------- Post added at 09:16 PM ---------- Previous post was at 09:08 PM ----------
Just looked directly at the camera and can see the lens moving around inside. Its definitely broken.
I have the same issue. Received on 12-14. Issue began and RMA created 12-22. Moto also has No stock to fulfill rma's with. Mine issue is in panorama mode only.
Video of camera jumping around. http://youtu.be/OkVoTMe1byo
Is there a way to try and FORCE this to happen? I get TINY a mounts of it but I'm not sure if its just the camera refocusing or if its actually an issue.
I have a similar problem that I believe is related to the OIS but instead of jumping it is almost vibrating. It focuses for a second then a blurry vibration look. I was gonna start the RMA process this afternoon.
Same problem didnt happen at first got worse over time, happens frequently now
I have the same problem. It did not happen for the first 5 or so days, then it started every once in a while, now it happens every time i record video.
Camera would refocus itself 2-3 times every few seconds -- seemed pretty rapidly but everyone seems to report this so I just assumed it was normal, but this constant refocusing during video could be an early warning sign that you will develope the OIS jumping problem.
Here is a video of the issue happening on my device:
http://youtu.be/H22vEKbujJk
Im on the phone right now with GPS store and this issue, my N6 camera has major shifting. The guy on the phone is checking if its a "known" problem, its sounds like he doesn't believe me, lol.
Having the same problem. If phone is in portrait, the image becomes incredibly fuzzy like an old television. In landscape, it's normal.

Brightness issues

I have this weird brightness problem where I have it at 50% and it would randomly dim and brighten like crazy. I tested at 100% brightness and it also dims and brightens. Obviously, I don't have it on auto brightness but it sure acts like it.
Anyone with the same issue? Is it a defect? I just got the phone today and I'm afraid to exchange it to have the same problem again. I really like this phone. There's always a friggin issue on a new phone. It's ridiculous.
neotoky said:
I have this weird brightness problem where I have it at 50% and it would randomly dim and brighten like crazy. I tested at 100% brightness and it also dims and brightens. Obviously, I don't have it on auto brightness but it sure acts like it.
Anyone with the same issue? Is it a defect? I just got the phone today and I'm afraid to exchange it to have the same problem again. I really like this phone. There's always a friggin issue on a new phone. It's ridiculous.
Click to expand...
Click to collapse
I think is a software problem. Lollipop still have lot to fix. Mines look the same. Can be a display minor isue. Not sure, but for me this phone doesn't have the best brighness at all. But I love this phone better than others for now. If you came from samsung phone, there is a big diferent in brightness. Post some screen shoot. One in a white background, and the other in a grey one. I will post the same and you tell me if something is diferent. Sorry for my grammar. Is not the best !!!!?
---------- Post added at 09:22 AM ---------- Previous post was at 09:20 AM ----------
jfernandezv said:
I think is a software problem. Lollipop still have lot to fix. Mines look the same. Can be a display minor isue. Not sure, but for me this phone doesn't have the best brighness at all. But I love this phone better than others for now. If you came from samsung phone, there is a big diferent in brightness. Post some screen shoot. One in a white background, and the other in a grey one. I will post the same and you tell me if something is diferent. Sorry for my grammar. Is not the best !!!!?
Click to expand...
Click to collapse
Do it at 50%....
neotoky said:
I have this weird brightness problem where I have it at 50% and it would randomly dim and brighten like crazy. I tested at 100% brightness and it also dims and brightens. Obviously, I don't have it on auto brightness but it sure acts like it.
Anyone with the same issue? Is it a defect? I just got the phone today and I'm afraid to exchange it to have the same problem again. I really like this phone. There's always a friggin issue on a new phone. It's ridiculous.
Click to expand...
Click to collapse
My screen shoot!!!
neotoky said:
I have this weird brightness problem where I have it at 50% and it would randomly dim and brighten like crazy. I tested at 100% brightness and it also dims and brightens. Obviously, I don't have it on auto brightness but it sure acts like it.
Anyone with the same issue? Is it a defect? I just got the phone today and I'm afraid to exchange it to have the same problem again. I really like this phone. There's always a friggin issue on a new phone. It's ridiculous.
Click to expand...
Click to collapse
In Q&A is a thred call DPI Change. Try that, but reed carfully. you'll need root for that.
I appreciate your input but I don't know how the things you mentioned would help me in my case. I would need to do a video in order to see the problem instead of screen shots. Dpi change will do nothing in this case as well. You may be confused with the issue I have.
Well I try my best. As I sed could be a software problem. DPI is a resolution thing, can help a little. Also you can link a video to see exactly what you talking about. The reson I ask for the screen shoot is becaus I can probably see a differences between your brightness and mines. Hope somebody can help you on that.

Problem after Screen Replacement

Hi Guys,
I have a very strange problem after i replaced the Screen on my OP3.
My Phone shuttered a few days ago and i bought an replacement screen on ebay for about 85€, price is okay.
So after i (carefully!) replaced the old one, everything seems working fine, BUT everytime i hit Standy, the Screen stays black. But the Phone still on and working fine, the two LEDs from the botton Buttons also working, vibrates etc. (but you cant see anything).
After disconnecting the Battery and connect it again, the Display works again till i hit the Standby Button.
Phone Motherboards seems fine, because i put in back the broken Display and the issue is gone!
Does anybody knows if this is a Hardware issue from the new Screen, or a software Problem (cache etc. idk)
I hope someone can help me or heard from such a problem.
Cheers Robin
Ps. sorry for my bad english
Hi man,
I have the same problem. Did you find a solution yet?
Thanks
NDA038 said:
Hi man,
I have the same problem. Did you find a solution yet?
Thanks
Click to expand...
Click to collapse
Unfortunately not, i contacted the Seller.
What kind of Screen did you get? Maybe you find a Modelnumber or can show me the Link where you bought yours.
What are your next steps?
rbn51 said:
Unfortunately not, i contacted the Seller.
What kind of Screen did you get? Maybe you find a Modelnumber or can show me the Link where you bought yours.
What are your next steps?
Click to expand...
Click to collapse
Same problem for me too.
i have similar problems with custom roms, current stock firmware works just fine but few custom rom's that i have tried all have this blank screen problem. First i tought it is proximity sensor releated but test showed that it worked fine so it was something else. I guess i have to buy better replacement screen or just use stock rom.
i too have this problem but i do have a backup of a aospa rom something like that and the screen comes on everytime i press button but not on most of the other custom rom,do any of you know which roms it works on apart from stock that i can use thanks in advance
I think oneplus does something that makes the screens work that the ebay sellers don't.
CrazyBenjy9 said:
I think oneplus does something that makes the screens work that the ebay sellers don't.
Click to expand...
Click to collapse
Probably a driver issue. Flash stock 5.0.5 and then a custom ROM and check whether the issue is resolved.
tnsmani said:
Probably a driver issue. Flash stock 5.0.5 and then a custom ROM and check whether the issue is resolved.
Click to expand...
Click to collapse
if i flash stock 5.0.5 wont that wipe everything including twrp and i dont want to do that im on theone3os rom at moment based on 5.0.5 wont that be the same?if not how do i flash 5.0.5 plz
---------- Post added at 12:21 PM ---------- Previous post was at 12:03 PM ----------
ireaper4592 said:
if i flash stock 5.0.5 wont that wipe everything including twrp and i dont want to do that im on theone3os rom at moment based on 5.0.5 wont that be the same?if not how do i flash 5.0.5 plz
---------- Post added at 12:21 PM ---------- Previous post was at 12:03 PM ----------
Click to expand...
Click to collapse
By flashing 5.0.5, your internal storage will not be wiped. TWRP will be replaced with stock recovery. To avoid that, don't boot into system immediately after flashing ROM. Flash TWRP after the ROM and for good measure, flash Magisk and then boot to system. TWRP will be intact.
Any ROM that is not OOS, is modified by the Dev, however slightly, and it is not stock.
Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app
Solved: Touch screen not working after power off/on
Hi,
I just had the same issue...I could solve it be de-activating the gestures at screen-off ("Gesten bei ausgeschaltetem Bildschirm" on my german mobile). I now miss the double-tap to wake the screen, and the "O" for starting the camera, but at least the touchscreen works now
Hope this helps!
However, the screen needs now >1s to turn on when pressing the power button - seems the cheap modules have some issues here
pakit999 said:
Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app
Click to expand...
Click to collapse
Thanks @lattemacchiato for your hint!
I've just find out same solution but after a complete restock and flashing back my Oxygen OS and Lineage OS after that.
I also have same latency on screen wake, and still have proximity sensor like "always covered".
For reference, this is the link of screen I bought:
https://www.ebay.com/itm/113175353134
Meanwhile, I bought another display (more expensive one), which does not have those problems
Search ebay for "ONEPLUS-3-Three-A3000-A3003-Display-LCD-Komplett-Einheit-Rahmen-Schwarz", about 80€.
Black screen solution
Just change proximity sensor rubber problem will be solve...
I too have the same problem... Really want to install custom roms . Now currently is OOS 5.0.6
pakit999 said:
Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app
Click to expand...
Click to collapse
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
---------- Post added at 08:34 AM ---------- Previous post was at 08:30 AM ----------
hglyvfd said:
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
Click to expand...
Click to collapse
Oh people have already solved it up there haha, didn't see that. Thanks a lot guys.
hglyvfd said:
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
---------- Post added at 08:34 AM ---------- Previous post was at 08:30 AM ----------
Oh people have already solved it up there haha, didn't see that. Thanks a lot guys.
Click to expand...
Click to collapse
So I tried the solutions you gave above but they didn't solve it. I did something different and it seems that it solved it. I have enabled the Show taps option in the Developer options and it solved that. Cheers!
hglyvfd said:
So I tried the solutions you gave above but they didn't solve it. I did something different and it seems that it solved it. I have enabled the Show taps option in the Developer options and it solved that. Cheers!
Click to expand...
Click to collapse
this is going crazy now haha
I formatted my phone and i did the same thing again but it seems that the Show taps option (Show touches) wasn't the solution. Now, I'm trying to do what I did before, so I kept clicking on the power button till it jumped to the camera as a shortcut, then I managed to go back to the main menue and it worked. So, it's kind of screen going funny somehow. Anyway, sorry for my lots of replies
---------- Post added at 09:13 AM ---------- Previous post was at 09:10 AM ----------
hglyvfd said:
this is going crazy now haha
I formatted my phone and i did the same thing again but it seems that the Show taps option (Show touches) wasn't the solution. Now, I'm trying to do what I did before, so I kept clicking on the power button till it jumped to the camera as a shortcut, then I managed to go back to the main menue and it worked. So, it's kind of screen going funny somehow. Anyway, sorry for my lots of replies
Click to expand...
Click to collapse
It looks like the screen sensor is shifted a bit down below the real screen frame
---------- Post added at 09:27 AM ---------- Previous post was at 09:13 AM ----------
Oh, I was enabling and disabling the Show Touches and Touch Location options and something happened, the phone restarted by its own, and then the touchscreen started to seem to be better but when I lock it was still got frozen. maybe lots of clicking and enabling will calibrate it and make it better.
@hglyvfd
I understand that many people solved this issue by flashing the stock OOS. Why don't you try it?

Ambient display bug

Good evening.
I have noticed a bug with the ambient display. I have it to be permanently active but either when a notification comes or if something covers the light sensor it stops working and if you do not press something on the mobile the screen is dark. Does it do this to you? Thanks.
When you cover the light sensor it thinks that the phone is in your pocket and that's the reason it turns the always on display off.
tonev said:
When you cover the light sensor it thinks that the phone is in your pocket and that's the reason it turns the always on display off.
Click to expand...
Click to collapse
I know...but when tou take away your hands does not come back thats the point...
I think the same happens after a notification
I have noticed the exact same issue. Rebooting the device seems to fix the issue temporarily and after an hour or so it comes back. That is really annoying.
---------- Post added at 06:42 PM ---------- Previous post was at 06:35 PM ----------
tonev said:
When you cover the light sensor it thinks that the phone is in your pocket and that's the reason it turns the always on display off.
Click to expand...
Click to collapse
But once out of pocket or hand is removed from the proximity sensor, the AOD should light up again. My unit is actually doing it right for sometime when rebooting, than stops and I get back screen too until I double tap or push power button.
---------- Post added at 06:48 PM ---------- Previous post was at 06:43 PM ----------
eddiedimitris1981 said:
Good evening.
I have noticed a bug with the ambient display. I have it to be permanently active but either when a notification comes or if something covers the light sensor it stops working and if you do not press something on the mobile the screen is dark. Does it do this to you? Thanks.
Click to expand...
Click to collapse
Did you solve the problem? I'm actually thinking to contact Sony.
After a couple of test, I also noticed that when it happen even notification do not wake up the screen (despite option being selected)
This happened to me as well, was connected to the auto brightness issue I faced. The issue went away after a couple days. Ambient display worked normally then. I have mine set to always on as well.
Adaptive brightness also have bug,,mine it get delay to automatic brightness in outdoor and indoor
X1 II AT52
Already lates update
iArvee said:
This happened to me as well, was connected to the auto brightness issue I faced. The issue went away after a couple days. Ambient display worked normally then. I have mine set to always on as well.
Click to expand...
Click to collapse
Using the device for serveral days now but no improvements.
May I know what Software version are you running and what model do you carry ?
My model is XQ-AT52, Build No. 58.0.A.3.39 with June 1, 2020 security patch.
Tane18 said:
Using the device for serveral days now but no improvements.
May I know what Software version are you running and what model do you carry ?
My model is XQ-AT52, Build No. 58.0.A.3.39 with June 1, 2020 security patch.
Click to expand...
Click to collapse
Yep. AT51, same build number on Customized EU.
Anyone got fix for this? @Tane18 did you contact Sony regarding this?
Fixed with factory reset with PC and Sony Companion
exFugitive said:
Anyone got fix for this? @Tane18 did you contact Sony regarding this?
Click to expand...
Click to collapse
The issue got fixed when I did a factory reset/software repair with Sony PC companion.
Tane18 said:
The issue got fixed when I did a factory reset/software repair with Sony PC companion.
Click to expand...
Click to collapse
Good to know, will try reset the phone.
Did you factory reset using the Android itself or using tool?
FYI, I just got this phone recently and use flashtool to update and wipe everything before using it.
Sounds like this is commom issue for Android 10 (some Pixel device had this issue).
Software repair via PC with USB cable
exFugitive said:
Good to know, will try reset the phone.
Did you factory reset using the Android itself or using tool?
FYI, I just got this phone recently and use flashtool to update and wipe everything before using it.
Sounds like this is commom issue for Android 10 (some Pixel device had this issue).
Click to expand...
Click to collapse
I used the Xperia Companion software on laptop with USB cable to phone

Categories

Resources