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Hi, just recieved my GSM developer edition Moto X yesterday and I've been having trouble with severe artifacts in low light photos. Is this amount of banding/lines normal for the moto x? I'm wondering if it's a sensor issue and it's worth trying to exchange my phone. I have not noticed this level of artifacts in any low light sample photos.
Even if I cover the camera sensor it shows red lines where it should be black. See the samples below.
It's most noticeable in low light but the lines seem to be always present. In the camera app the lines shimmer on the screen and flicker from red/purple to blue in dark areas. I tried the camera FX app with anti-flicker set to 60hz but it didn't make much of a difference.
I have rooted the phone but would that cause this? Thanks for any advice!
I think it is normal, otherwise all three moto x's I have used have been defective. I hope to see a software fix for this.
Maybe different versions have slightly different internals. I have the Rogers version and mine doesn't have those lines /bands.
Sent from my Moto X cell phone telephone...
kj2112 said:
Maybe different versions have slightly different internals. I have the Rogers version and mine doesn't have those lines /bands.
Sent from my Moto X cell phone telephone...
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I am willing to bet that you just haven't noticed them yet. Try it on a low contrast object like a light colored counter, under fluorescent lighting.
These are the types of situations where it is most easily reproduced.
It only happens on the front camera for me.
I think it's related to certain fluorescent lighting. I've been testing the camera around work today under various lighting conditions and the lines are nowhere near as severe around LED and HID lamps. CFL bulbs, seem to cause the line artifacts the most while standard tube fluorescent lights don't seem to have as much of an effect. I'll play around with it some more.
The camera appears to have a very slow refresh rate, as a result you can see it beating with the 60hz from certain light sources. Every Rogers Moto X I have seen does it so I am sure it's a problem with all Moto X's. Could be a hardware limitation, if it can however be fixed in software I hope Motorola is working in a fix.
Steve-x said:
The camera appears to have a very slow refresh rate, as a result you can see it beating with the 60hz from certain light sources. Every Rogers Moto X I have seen does it so I am sure it's a problem with all Moto X's. Could be a hardware limitation, if it can however be fixed in software I hope Motorola is working in a fix.
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I believe that it's software as I have seen the same banding in my Nexus 4, but only with some settings applied with FV5 (not the stock camera app).
The HTC one had a similar issue and it seems that using HDR fixed it. Could someone with the Moto x try using HDR in the same lighting conditions and see whether or not it still bands?
I've tried using hdr and photos were still terrible.
I'm using camera zoom fx And with it I'm not having stripes. The problem is it only takes 5 mp photos and obviously loosing the twist to activate the camera thing.
Please, report this issue on Motorola's website. We have to make pressure in order to have a fix.
Sent from my XT1058 using xda app-developers app
I played around with a couple of moto X's on display at best buy and compared the camera live view side by side to mine. Neither of the display models, both AT&T branded, had the banding/lines flashing across the screen problem while my phone, a dev edition, did display the banding issue. I didn't think to check what version the display models were running but mine does it on both 4.2.2 and 4.4.
Frustrating... I'm going to contact motorola support about a replacement. I can't get a single decent photo out of mine. Also any video I take is covered in dancing red/blue lines.
Edit: Also HDR mode makes the problem worse if anything, hard to tell.
sethes302 said:
I played around with a couple of moto X's on display at best buy and compared the camera live view side by side to mine. Neither of the display models, both AT&T branded, had the banding/lines flashing across the screen problem while my phone, a dev edition, did display the banding issue. Frustrating... going to contact motorola support about a replacement. I can't get a single decent photo out of mine. Also any video I take is covered in dancing red/blue lines.
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Interesting, I played with two at the local Verizon store and they both did it.
Just saying... These are phone cameras.... If guys need to take real low light pics with no flash... Perhaps you need a real camera?
Every pic I've taken... Outdoors, inside day time... No flash... And inside night or day with flash... And haven't seen anything wrong. The pics all blow my S2 camera away.
I understand being more picky about pic quality than maybe I am.... But that's what real cameras are for. Phone cameras suck even compared to the cheapest real cameras.
just saying. Maybe my phone doesn't have the issue... Or at least I haven't done any pic taking in the right conditions yet.
But to say the moto x camera is crap.... Is ridiculous. It's just fine..... For a phone.
Sent from my Moto X cell phone telephone...
kj2112 said:
Just saying... These are phone cameras.... If guys need to take real low light pics with no flash... Perhaps you need a real camera?
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I am aware it's just a phone camera however I do not expect there to be lines all over the images. In live view on the camera of your Moto X does the image flash between red and purple hues a lot? I'm trying to determine if mine has a defect. Any pictures I take, especially in dark conditions, have these lines all over them as in the example below. Do you see similar from your Moto X?
Specifically, it is most reproducible in artificial light with lots of white or, in general, low contrast subjects (a piece of paper, a counter, top of a washing machine). I have not been able, under any circumstances, to reproduce it in natural light or DC light sources (no flicker).
I spent an hour this morning with a tier 2 moto tech to try and get him to reproduce it. He couldn't, and I have a theory as to why, but won't be able to test it until nightfall. Stay tuned... I WILL pin this down and then we can start a discussion in Moto's forums and try and get their attention.
Having the same issue. The excuse that this is a "camera phone" is ridiculous. I've had plenty of other "camera phones" that work without issue.
The lines are clearly visible in the attached pic. I have to wait a few seconds for the lines to go away to snap a picture.
This phone may be going back.
Solutions Etcetera said:
Specifically, it is most reproducible in artificial light with lots of white or, in general, low contrast subjects (a piece of paper, a counter, top of a washing machine). I have not been able, under any circumstances, to reproduce it in natural light or DC light sources (no flicker).
I spent an hour this morning with a tier 2 moto tech to try and get him to reproduce it. He couldn't, and I have a theory as to why, but won't be able to test it until nightfall. Stay tuned... I WILL pin this down and then we can start a discussion in Moto's forums and try and get their attention.
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That second pic I posted in the post above with red lines on the bottom was taken in my car at night with only DC light sources around. I've got a few video clip with those lines dancing all over the place under different lighting conditions, I'll post them when I can.
I believe there are two separate issues on my Moto X. One being the alternating orange/blue lines that show up under fluorescent lighting which most Moto X's seem to have a problem with and the second being these noise lines throughout the entire image under any lighting condition besides outdoor sunlight that seems to be a less common issue.
Interested to find out what your testing uncovers.
sethes302 said:
I am aware it's just a phone camera however I do not expect there to be lines all over the images. In live view on the camera of your Moto X does the image flash between red and purple hues a lot? I'm trying to determine if mine has a defect. Any pictures I take, especially in dark conditions, have these lines all over them as in the example below. Do you see similar from your Moto X?
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Tonight after work I'll try the same. No flash right? Near dark?
Sent from my Moto X cell phone telephone...
kj2112 said:
Tonight after work I'll try the same. No flash right? Near dark?
Sent from my Moto X cell phone telephone...
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Flash or no flash, easiest to see the lines in the poor lighting but they show up around the short edges of medium lit shots and also show up in video. They disappear in sunlit photos. I'm going to take a video of the liveview on my Moto X to better illustrate what I'm seeing. I'll post better examples when I get home. Interested to see what your photos look like.
I'm on the phone with tech support. They had me download another camera app (Camera MX), it exhibit the exact same issues
They want to do an exchange.
I received my Moto X about 3 weeks ago, but noticed on white/light backgrounds, the screen appeared grainy. So last week I called Motorola to ask for an exchange, which they did. I received the new Moto X today, but it's suffering from the same grainy screen as my other one. Does anyone else have this issue with their X? My old Note 2 did not suffer from this, and they are both AMOLED screens.
Also interesting to note, the first Moto X was assembled in the US and the second one in China, so I assume the screens came from two different batches.
xabba2k said:
I received my Moto X about 3 weeks ago, but noticed on white/light backgrounds, the screen appeared grainy. So last week I called Motorola to ask for an exchange, which they did. I received the new Moto X today, but it's suffering from the same grainy screen as my other one. Does anyone else have this issue with their X? My old Note 2 did not suffer from this, and they are both AMOLED screens.
Also interesting to note, the first Moto X was assembled in the US and the second one in China, so I assume the screens came from two different batches.
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Yes, even I had this issue but after comparing with others I realised it's normal. They grainy are only visible if you really pay attention and scroll slowly. Eg. Gmail app.
I've learn to live it though.
Moto X 2014
I never thought to explain it as "grainy", but yes, I have it too. I almost RMAed it for that as it sometimes looked like lines going across the screen when scrolling. Actually, I did RMA it, but moto couldn't find it in there system for a week. I finally got the email, but haven't called them back yet.
same here... its more like texture, and you do see the lines when scrolling.
Is it worth trying to RMA it again until I get one with a good screen? I would certainly consider this a flaw, especially when spending $500 on a phone. I truly do enjoy the phone otherwise.
xabba2k said:
Is it worth trying to RMA it again until I get one with a good screen? I would certainly consider this a flaw, especially when spending $500 on a phone. I truly do enjoy the phone otherwise.
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It's the pentile screen nothing wrong with it. I have the grainy screen too.
Grainy is normal. Horizontal or vertical lines are not - also tint issues are not normal. My screen is 50-60% yellow tinted and the remainder white, not normal - rma'ed it and awaiting my replacement.
Thanks for the help everyone. I am also noticing faint horizontal lines on both Moto X's on white/light backgrounds, but the replacement from China seems to have more than the original, and has a red tint to it. I'll be calling Motorola in the morning.
xabba2k said:
Thanks for the help everyone. I am also noticing faint horizontal lines on both Moto X's on white/light backgrounds, but the replacement from China seems to have more than the original, and has a red tint to it. I'll be calling Motorola in the morning.
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Bad qc on amoled. It's a gamble...
Yes. You can another thread that I created: http://forum.xda-developers.com/moto-x-2014/help/static-lines-bands-screen-yes-please-t2935981
Currently I am just using the device since there's absolutely no guarantee the next one would be any better given that these issue are common. The QC is really bad.
Last friday i got my moto maxx. (international version of droid turbo)
Only today I realized that, when the phone is hot, some random red pixels appears on moto display, near the battery status.
when I receive any email and the pic of the person appears in the screen, again the red pixels show.
have anyone noticed this? Or maybe it's only on my phone.
to test your phone, record a 4k video for 2 or 3 minutes than lock your phone and open moto display or wait notifications appears.
sorry about my english.
Can you post any screen shots of this please? The phone does get warm but mainly while watching netflix or amazon video. It does also get warm while using the turbo charger.
And your english is fine.
mateusxd said:
Last friday i got my moto maxx. (international version of droid turbo)
Only today I realized that, when the phone is hot, some random red pixels appears on moto display, near the battery status.
when I receive any email and the pic of the person appears in the screen, again the red pixels show.
have anyone noticed this? Or maybe it's only on my phone.
to test your phone, record a 4k video for 2 or 3 minutes than lock your phone and open moto display or wait notifications appears.
sorry about my english.
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mobrules777 said:
Can you post any screen shots of this please? The phone does get warm but mainly while watching netflix or amazon video. It does also get warm while using the turbo charger.
And your english is fine.
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I remember someone in this forum saying exactly the very same thing about his phone, but I couldn't find the post.
Hello!
Yesterday I bought brand new Moto X 2nd gen. Just as I turned it up for the first time I noticed some weird grain on screen. Its more visible on brighter color a like white or even green-grey color lollipop uses when notification bar is pulled down. I didn't see much people reporting this problem so I decided I will post here first. Some people were saying this is how it is on every Pentile Matrix amoled screen, but I have to disagree. Never seen any galaxy suffering for this problem before. The grain is most noticable while scrolling and its always at the same place.
Amoled is always a part of a reason why I bought this phone-never had problems before. I like everything about this phone, so I really wouldnt want this to be a deal-breaker. I still have 2 years of warranty, but I am afraid that next moto would have same problems. Can some guys verify they don't have this un-clean like grain over whole display?
Motorola Moto X 2nd gen. XT1092
Model: SM3958AN7T1
Lollipop 5.0.1 - 5.1 (updated recently, problem persists)
Help me out guys, what should I do? Go for replacement?
Thanks, H
Haaveilen said:
Hello!
Yesterday I bought brand new Moto X 2nd gen. Just as I turned it up for the first time I noticed some weird grain on screen. Its more visible on brighter color a like white or even green-grey color lollipop uses when notification bar is pulled down. I didn't see much people reporting this problem so I decided I will post here first. Some people were saying this is how it is on every Pentile Matrix amoled screen, but I have to disagree. Never seen any galaxy suffering for this problem before. The grain is most noticable while scrolling and its always at the same place.
Amoled is always a part of a reason why I bought this phone-never had problems before. I like everything about this phone, so I really wouldnt want this to be a deal-breaker. I still have 2 years of warranty, but I am afraid that next moto would have same problems. Can some guys verify they don't have this un-clean like grain over whole display?
Motorola Moto X 2nd gen. XT1092
Model: SM3958AN7T1
Lollipop 5.0.1 - 5.1 (updated recently, problem persists)
Help me out guys, what should I do? Go for replacement?
Thanks, H
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Click to collapse
Go for a replacement. I have no grain at all.
Sent from my XT1095 using Tapatalk
I'm not really sure by what you mean by grain, but my display is absolutely fine. Bought my XT1097 2 days ago.. I think you should go for a replacement
Sent from my XT1097 using Tapatalk
Thank you both for quick answers. Well I might have gone for grainy instead of grain. Try googling grainy effect, and you will see where I am aiming .
I am contacting place where I got my phone from now. I will let you know.
Thanks, H
Haaveilen said:
Thank you both for quick answers. Well I might have gone for grainy instead of grain. Try googling grainy effect, and you will see where I am aiming .
I am contacting place where I got my phone from now. I will let you know.
Thanks, H
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You fixed screen?
Hello guys, my Moto X 2014 (XT1092) suffers from the same problem. I can see this grainy effect on the screen especially with white backgrounds, on the material keyboard and notification bar. What I have to do?
AMOLED just like that. White is not as white as on LCD/ IPS. It is normal
Well, a bit O-T here, but I thought I'd ask: how's the low brightness level on the phone?
Are the whites really turning blueish or other shades and how bright is it? I ask because I read one comment before where the person was saying that the display temains quite (too) bright even at the lowest setting and was saying that this is not a very good phone for night reading....
I bought (and returned a LG G2 before where it was the opposite: screen was too dark for normal use with any setting lower than 35%...)
Any input on this?
Edit: nevermind, soon after posting this I watched a video review where the guy was showing and saying that brightness can be dimmed down a lot and that it was fine for pre-bed time reading.
Brightness of my Moto X at mid level, automatic. Can still see the problem under the sunlight, with my eye near the screen.
i have the exact same problem too !! is this normall. it makes the screen look REALLY bad!!
Guys, Amaz sent me the replacement and the problem is still there.
My friend have just bought a Moto X 2014 At&t variant with Lollipop 5.1 installed in it. I noticed a weird thing. On its display, it has water mark of Motorola logo and and some other Text and Icons. A screen shot is also attached. I have searched over internet and unable to find the solution.
Any body know why is that so as another friend told me that it is a sample unit and its display (Panel) has these watermarkings.
jam1445 said:
My friend have just bought a Moto X 2014 At&t variant with Lollipop 5.1 installed in it. I noticed a weird thing. On its display, it has water mark of Motorola logo and and some other Text and Icons. A screen shot is also attached. I have searched over internet and unable to find the solution.
Any body know why is that so as another friend told me that it is a sample unit and its display (Panel) has these watermarkings.
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Yes, that's probably screen burn-in. It's a very common problem for oleds. There's no solution, it's a problem with how these screens work.
If it's a new phone, I'd suggest he returned it.